PRIMEDICE weak self-exclusion system

[gero2021]

Hello. I keep reviewing what are the best ways to stop gambling. For now, what is working best for me is trying to restrict access to my funds.

With Primedice the battle is already lost, because they don't agree to block my IP. I know that it is a measure that can be bypassed, but it is a restriction that makes things difficult. with a third account I asked again to block my ip but they didn't want to do it




Conversation with Primedice support team
Started on April 8, 2022 at 04:57 PM Europe/Belgrade time CEST (GMT+0200)

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04:57 PM | termotanque: hola.

04:57 PM | termotanque: pueden bloquear mi ip?

04:57 PM | Nemanja from Primedice support team: Hello termotanque,
 
 How can we assist you today, please?

04:57 PM | termotanque: pueden bloquear mi ip?

04:58 PM | Nemanja from Primedice support team: Could you, please, tell us why do you want that?

04:59 PM | termotanque: I can't stop playing

04:59 PM | Nemanja from Primedice support team: You can initiate Self Exclusion via the form under Settings > Preferences (https://primedice.com/settings/preferences).
 
 The process can be completed in two steps. First, you must initiate the 24 hour cool-down period, which can be confirmed via email once Self Exclusion is requested.
 
 Once your cool-down period is concluded, you will be emailed once more to set a duration period for your self exclusion. You have 24 hours to set your desired exclusion period using the link in the email. If you fail to do so, you will be required to start the process again.
 
 We fully support you if you choose this option. Please ensure you’ve withdrawn your funds prior to Self Exclusion. Bear in mind that Self Exclusion cannot be reversed.
 
 All information regarding the Self- Exclusion policy can be found here:
 
 https://primedice.com/policies/self-exclusion

05:00 PM | termotanque: this is my third account. the auto exclusion does not work for me, and I need to stop playing and stop losing money

05:02 PM | Danica from Primedice support team: Hey there!
 
 Nemanja is not available at the moment so I'll take over from here.
 
 Can you please give me a username of other account please?

05:04 PM | termotanque: geronimo1982 y cazadores

05:10 PM | Danica from Primedice support team: This account had also been excluded.
 
 One the exclusion on cazadores expires, you'll be able to use that one.

05:11 PM | termotanque: That's why I ask you to block my IP. not to access anymore. I don't want to lose money anymore. this is a request for help

05:12 PM | Danica from Primedice support team: We have no option to block IP on our website sadly.

05:12 PM | termotanque: please. I need to stop

05:13 PM | termotanque: If you don't block my IP, after a while I fall back and continue betting. with my ip blocked it will be a little more difficult to create other accounts

05:13 PM | Danica from Primedice support team: I am sorry but we really have no way of doing that.

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Exported from Primedice support team on April 8, 2022 at 05:13 PM Europe/Belgrade time CEST (GMT+0200)

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[safari88]

I am not an expert but I think it wouldn't help if they really don't have that kind of feature. Have you tried downloading an application which can block website with any browser or any devices that is connected to your router and ask someone to do it and don't give the password to you and in that way even if you use any device and tried to connect to primedice you would not be able to connect to it since the application won't allow you to connect to it.

[magneto]

Hello. I keep reviewing what are the best ways to stop gambling. For now, what is working best for me is trying to restrict access to my funds.

With Primedice the battle is already lost, because they don't agree to block my IP. I know that it is a measure that can be bypassed, but it is a restriction that makes things difficult. with a third account I asked again to block my ip but they didn't want to do it

Frankly, this is not going to stop you gambling.

If you have a problem, then you should seek professional help. Even you understand that blocking your IP isn't going to do anything. Yes, it's probably going to make things more difficult to circumvent, but a VPN is hardly difficult to access anyway.

They have offered their voluntary self-exclusion and that is all that is required from their end. Do what you need to do to stop, even if that involves therapy.

[Cryptock]

Hello, I have been betting for a long time, and a few months ago I realized that I have problems to stop doing it.

I decided that the best way to stop was to request self-exclusion from the sites I was betting on.

I got to self-exclude myself from primedice, the problem is that after a while, I relapsed and wanted to bet again, and primedice let me create a new account, and bet again. this time, i lost 21600 xrp and a bit of some other coins




This post is not to recover my coins, (although I would like that), but to see the possibility that the sites begin to block not only the accounts, but also the IPs from which those accounts were connected.

Greetings to everybody and thanks

Although casinos are committed to protecting users from addiction and immediately blocking those who are addicted to gambling, it is obvious that addicts are the best customers for a casino. Of course, casinos meet the requirements of the regulator, but they always do it in a minimal way, so this situation does not surprise me at all.

[Webetcoins]

If the primedice team didn't allow him to gamble, the blame will still be there so what he actually wants? To gamble or not to gamble? But, if I were to the primedice team I didn't do that move because I already know what can happen. The guy will just repeat his mistake again and will ask again for another self exclusion but the last method that they did which is they block the IP of the OP is a nice move.

In that way, the OP can not play gambling anymore. I guess they also saw that the OP loses and continues to deposit and resulted for a much bigger loss. Primedice might have visited this thread already and next time they are now going to be more stricter.

[wxa7115]

Well, first I have to congratulate you because you admit your mistakes. the measures they could take in this situation I think they already do a lot, it would not be feasible or easy for them to be controlling all addicted customers, I agree that addicted customers need to block emails from casinos and also need to be strong and resist , do not give in and play and then come to complain here on the forum.

In my experience people have the tendency to use the same email for everything and this is never a good idea, it is better to have a few so you can use them for different purposes and in the case it is necessary you could just abandon it and create a new one.

For example in the case of those that are addicted to gambling it can be difficult to abandon an email in which you receive work related emails but that you used as well to register at different casinos, as you will always be tempted to gamble, and even if you set up filters to delete those messages immediately those filters are not perfect so this could cause you to see one of those emails and then fire the desire to gamble once again, making your recovery way harder than what already is.

[safari88]

If someone is really addicted to gambling then I don't think any of these would help any site. It's a hot topic, but gamblers are not forced to keep playing on the site. Each site has its own system to manage a self-exclusion. But many gamblers request an exclusion and then continue playing under another account. Someone who likes to gamble and is addicted cannot be stopped in that respect through a self-exclusion. This has not anything to do with weak or bad system.

[Oilacris]

If someone is really addicted to gambling then I don't think any of these would help any site. It's a hot topic, but gamblers are not forced to keep playing on the site. Each site has its own system to manage a self-exclusion. But many gamblers request an exclusion and then continue playing under another account. Someone who likes to gamble and is addicted cannot be stopped in that respect through a self-exclusion. This has not anything to do with weak or bad system.

I do even see that exclusion feature is something that irrelevant specially if people got addicted with gambling because it would be pointless for someone who do make out some request but still not able

to solve out that addiction problem that they do have inside.Whenever they had been blocked already or the exclusion had made done well but if their motives and aims still intact on playing gambling then it would really be just be useless and for this one, it turns out that and obviously can be seen that this guy is a gambling addict and now making out some blames.

[wxa7115]

If someone is really addicted to gambling then I don't think any of these would help any site. It's a hot topic, but gamblers are not forced to keep playing on the site. Each site has its own system to manage a self-exclusion. But many gamblers request an exclusion and then continue playing under another account. Someone who likes to gamble and is addicted cannot be stopped in that respect through a self-exclusion. This has not anything to do with weak or bad system.

Unfortunately this is the truth, it is known that in order for a person to beat any kind of addiction they need to hit rock bottom and only once they have decided on their own they want to drop their addiction then they will make any progress towards that goal.

Self-exclusion seems like a good idea but if someone is determined to keep gambling then there are many ways in which they can circumvent that limitation, so on average being self-excluded from some casinos is not going to have a huge effect on those that have finally decided to leave behind their addiction.

[Cryptock]

If someone is really addicted to gambling then I don't think any of these would help any site. It's a hot topic, but gamblers are not forced to keep playing on the site. Each site has its own system to manage a self-exclusion. But many gamblers request an exclusion and then continue playing under another account. Someone who likes to gamble and is addicted cannot be stopped in that respect through a self-exclusion. This has not anything to do with weak or bad system.

Casinos have a responsibility to protect people who are addicted to gambling by blocking their accounts. Usually, casinos provide such security at a minimum level, because they know very well that addicts are the best customers. Of course, simply blocking an account will not heal addicted person, but as a preventive measure it should work, so if it didn't work here, it's very bad.