www.playcrash.com SCAM

[Maddd]

What happened:: I trying to test the website new  casino then go with  deposit  0.43 LTC, I did play and win for blackjack and wheel.  once I won my account auto-logout then trying to relogin, my account has incorrect password

Scammers Profile Link: https://bitcointalk.org/index.php?action=profile;u=3463189

Reference Link: https://bitcointalk.org/index.php?topic=5394228 /
Amount Scammed: 0.41966685 LTC
Payment Method: LTC
Proof of Payment:   https://blockchair.com/litecoin/transaction/98b98d9ebf3b1455483deccbc49980ba7ad29a8f80d936b411814101e19e3e1c?from=ftx
PM/Chat Logs: No chat cause their live support didn't working.
Additional Notes: can't post the images cause my account is newbie,sorry.

[1714674735]

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[1714674735]

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[1714674735]

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[hosseinimr93]

...........once I won my account auto-logout then trying to relogin, my account has incorrect password

Did you try resetting your password using your email address?

Additional Notes: can't post the images cause my account is newbie,sorry.

If there's any image you want to post, you can upload them on an image hosting website like imgur and post the links here.

[Maddd]

...........once I won my account auto-logout then trying to relogin, my account has incorrect password

Did you try resetting your password using your email address?

Additional Notes: can't post the images cause my account is newbie,sorry.

If there's any image you want to post, you can upload them on an image hosting website like imgur and post the links here.

I did reset password, my email is not registered

[FatFork]

There's something odd about this. Your transaction shows that you made a deposit at 7:40 AM UTC today. Yet your complaint against the casino in their ANN thread was published at 07:44 AM UTC. That is only 4 minutes apart!

I'm not accusing you of anything here, I'm just curious to know how you managed to deposit funds, play and win at blackjack and wheel, and write a complaint in such a short time?

[Maddd]

There's something odd about this. Your transaction shows that you made a deposit at 7:40 AM UTC today. Yet your complaint against the casino in their ANN thread was published at 07:44 AM UTC. That is only 4 minutes apart!

I'm not accusing you of anything here, I'm just curious to know how you managed to deposit funds, play and win at blackjack and wheel, and write a complaint in such a short time?

Deposit 7:40AM then complaint for next 4 minutes? that's your mean?

The deposit was LTC, but to make clearly, even the site shown my transaction deposit  must have 1block, but the site went  instantly, credited before get blocks.

I did bet, then I thought I was won with 0.03LTC for blackchack, usually odds blackjack  is 3:2, but total profit is onlt 0.015LTc even didn't reach  for 1:1. Then I go for other games wheels,  I did take highest risk on betting, then win, after that my account is auto-logout, trying relogin then didn't work, the system said my input is wrong password. I trying to recovering, the result is my email is  didn't registered.

that's only 4 minutes, you can do a lot things, even for short complaint, cause my account totally gone include  my deposit


I can understand for different things my balance has frozen or pending of withdrawal. It's could be reasonable for security. but this are different, my account is totally gone. no recorded on their database.

[moderator's note: consecutive posts merged]

[FatFork]

I can understand for different things my balance has frozen or pending of withdrawal. It's could be reasonable for security. but this are different, my account is totally gone. no recorded on their database.

Nevertheless, I still find it suspicious. What's even stranger is that you decided to open a scam accusation even before you reached out to customer support.

[Mahdirakib]

I'm wondering why you have jumped into a new casino which has make the announcement just few hours ago! Someone has said that there is a lot of exploits on the website (See here). Perhaps, the admin of the website has disabled the access (login/sign-up and betting features) for the users. I just tried to create an account there and getting this error message



After clicking on the register option it says “successfully registered please wait...”, then it says “username not found”. I have waited for a while but nothing happened. I have tried with different username too, but the system always giving the same error message.

If the casino team are working to fix their website then wait until they fix it. If they are scam then the forum members has nothing to do for you. Because, this is a new casino. They don't have any reputation here, no one knows about the casino team.

There's something odd about this. Your transaction shows that you made a deposit at 7:40 AM UTC today. Yet your complaint against the casino in their ANN thread was published at 07:44 AM UTC. That is only 4 minutes apart!

He has made his post in their ANN thread at 07:44 AM UTC, but he didn't complaint about their whole service at the moment. He has edited his post later and confirmed about his account block. At first he complained about their blackjack game. 1 minute is enough to place bet in blackjack game and 1 minute is enough to write that small post.

[acroman08]

check their reply on their thread(which they locked)

looks like they are taking full responsibility for the issues that have happened(which is a good thing) and would refund you your deposited money back. not sure about your winnings though you probably have to discuss that with them.

[PlayCrash.com]

Hello sir,
We have taken full responsibility for our mistakes and realise we definitely launched a little to soon without making sure the Casino was free from all vulnerabilities. We are happy to refund you your initial deposit PLUS winnings straight to your litecoin wallet,  or credit your account with 100% bonus which will total .8 LTC. Please check your inbox. We are by no means a scam.

[Maddd]

Have communication with team from PlayCrash, will close the case after everything is  solved and clear.

[Stalker22]

This is actually a lousy way to start a new casino. Strange that they did not do some beta testing before launch.

OP, please keep us updated on the status and if you have received your money back.

[goaldigger]

Most probably you are affected by the maintenance and that’s why you cannot access you account the moment you won the price. Its good that they are already here answering to your problem OP. Better to communicate with them now so you can get your money back. This is the usual problem of new sites, I hope they can do better next time now that they officially launched this site.

[Joel_Jantsen]

Hello sir,
We have taken full responsibility for our mistakes and realise we definitely launched a little to soon without making sure the Casino was free from all vulnerabilities. We are happy to refund you your initial deposit PLUS winnings straight to your litecoin wallet,  or credit your account with 100% bonus which will total .8 LTC. Please check your inbox. We are by no means a scam.

This is actually nice of you (that if you actually give their money back). The fact that a simple mistake like this can put your entire project at stake should tell you about the seriousness in pen-testing/manual-testing involved in launching a casino that intends to be in the game for the long run.

[$crypto$]

This is actually a lousy way to start a new casino. Strange that they did not do some beta testing before launch.

OP, please keep us updated on the status and if you have received your money back.

The OP is active today, is the case over, does that mean the OP has received a win and was successful in withdrawing it?

If it's finished, please change the thread a bit to "solved"
So that there is no mistake for someone who wants to start at this casino.

Maybe someday I will try to play on this site after receiving payment from the campaign.

[Johnyz]

Have communication with team from PlayCrash, will close the case after everything is  solved and clear.

Good to have communications with the team already, I’m just looking around and trying to find some information about this site and then I ended up on this thread. I’m about to try the site now since they are just new and maybe they are worth trying, if this case solve I will explore more about the site. Please update us OP if you are able to get your money back.

[JeromeTash]

Hello sir,
We have taken full responsibility for our mistakes and realise we definitely launched a little to soon without making sure the Casino was free from all vulnerabilities. We are happy to refund you your initial deposit PLUS winnings straight to your litecoin wallet,  or credit your account with 100% bonus which will total .8 LTC. Please check your inbox. We are by no means a scam.

I know the urge to run a business and make some good and quick profits, but you shouldn't rush to launch a service when it still has possible exploits, or else you end up in huge losses and business fails before it even launches fully. If you are not sure of your service, first set up a review campaign, testing campaign or bug bounty.

[Maddd]

still no refunded.

[acroman08]

still no refunded.

are they at least still communicating with you or has given you a reason as to why your deposit is still not refunded? at the moment it is best to wait and be patient but if they still have not refunded you after several days I'd start to be worried. anyway, I hope you get your money back.

[aioc]

This is actually a lousy way to start a new casino. Strange that they did not do some beta testing before launch.

OP, please keep us updated on the status and if you have received your money back.

Totally agree, they should lock or do not allow registration until they tested their casino a hundred times or more, they are in a hurry to launch their casino, so many things are wrong, made me think if this is the first time they are running a casino, they do not have a good team to run the casino smoothly, I hope they make things right if they have a good intention they can still make it, just don't be too hasty to run the casino, you have all the time in the world, make it slow but sure.

[Slow death]

still no refunded.

 

maybe I'm seeing it wrong but it's been more than 36 hours without them having solved your problem. wait another 2 days, in case they don't solve your problem I suggest you create a flag

Hello sir,
We have taken full responsibility for our mistakes and realise we definitely launched a little to soon without making sure the Casino was free from all vulnerabilities. We are happy to refund you your initial deposit PLUS winnings straight to your litecoin wallet,  or credit your account with 100% bonus which will total .8 LTC. Please check your inbox. We are by no means a scam.

still no refunded.

are they at least still communicating with you or has given you a reason as to why your deposit is still not refunded? at the moment it is best to wait and be patient but if they still have not refunded you after several days I'd start to be worried. anyway, I hope you get your money back.

it would be better for everyone to stay away from this site until they solve the OP problem, in recent times there have been a lot of new casinos, something very strange because they appear in a row

[ScamViruS]

Hello sir,
We have taken full responsibility for our mistakes and realise we definitely launched a little to soon without making sure the Casino was free from all vulnerabilities. We are happy to refund you your initial deposit PLUS winnings straight to your litecoin wallet,  or credit your account with 100% bonus which will total .8 LTC. Please check your inbox. We are by no means a scam.

The way you said it, everyone thought this case might be resolved quickly. But op is still claiming he has not received his refund yet. So where there is a problem, if you share it to give a refund to that user, then it will be easy for everyone to understand. Because you promised to solve the problem and you said you had no intention of scamming. So we hope you will give update this user regarding this issue very soon.

[JeromeTash]

still no refunded.

The playcrash team should at least give you a time frame in which you should expect payment or the refund to be made. It does not make sense having to make someone wait, yet they have no idea of when the payment will be made.

[judeafante]

still no refunded.

The playcrash team should at least give you a time frame in which you should expect payment or the refund to be made. It does not make sense having to make someone wait, yet they have no idea of when the payment will be made.

This is not right it should be right away, they have acknowledged their mistake they should refund you or credited your account, delays will make the community think that they are not true to their promise, they are ruining their reputation first they launch a casino with many errors and bugs and now it's taking them long to refund the deposit, people should think before playing here, there could be more issues coming in after this.

[logfiles]

I got something intriguing but at the same time very sad from the other thread thanks to @Naira

Then I found a funny thing where the assessment in the chat room section showed that this casino had quite a bad response and did not match the one in the picture above.


So how can you clarify this to us? One of them in the chat room is that when a user writes the word "scam" it will turn into the word "good

Like, why would someone not want the word "SCAM" to appear in the chat and instead turn it into "GOOD"?

Are playcrash.com already guilty of being scammers so they want to censor all the complaints in the chat,

Like a user tries to warn other users in the chat by say;

"playcrash.com is SCAM"

But then the words get converted to
"playcrash.com is GOOD" 

[khaled0111]

still no refunded.

That's not a good sign!
If they were truly sincere about taking responsibility for this issue then refunding victims had to be their priority. It's not supposed to take that long especially that we are talking about a small amount ~0.42 LTC (about $140).
I read their new announcement thread and it looks like you are not the only victim. Another user complained about lising $50 because of the same problem:
https://bitcointalk.org/index.php?topic=5394221.msg59855653

[CaVO32]

still no refunded.

That's not a good sign!
If they were truly sincere about taking responsibility for this issue then refunding victims had to be their priority. It's not supposed to take that long especially that we are talking about a small amount ~0.42 LTC (about $140).
I read their new announcement thread and it looks like you are not the only victim. Another user complained about lising $50 because of the same problem:
https://bitcointalk.org/index.php?topic=5394221.msg59855653

Seems the site is getting shadier here. The playcrash rep said that they will refund and check his inbox, and yet, nothing? I hope people will make sure to read reviews before sending any penny to them. They won't go far if this is how they treat their players. Even if they make a new ANN, people will still find out their history. It is by no means a good start if they want to build a reliable casino.

[smyslov]

Three warnings already. their casino is full of bugs, they manipulated their chat board, and the worse one is they are not true to their promise that they are going to refund OP, seems like these are newbies or scammers better ignore this casino for now until they fix everything, thanks OP for reporting this issue this early.

[Slow death]

That's not a good sign!
If they were truly sincere about taking responsibility for this issue then refunding victims had to be their priority. It's not supposed to take that long especially that we are talking about a small amount ~0.42 LTC (about $140).

well, they are not active on the forum:


Name: PlayCrash.com
Posts: 5
Activity: 5
Merit: 0
Position: Copper Member
Date Registered: April 02, 2022, 04:19:55 PM
Last Active: April 13, 2022, 12:15:31 PM



even knowing that there are members complaining about them here on the forum and that they promised to solve the problem

and about Litecoin, it is not $140, but $46

0.42 = 46$ at current litecoin price

but the fact is that it's been more than 1 day and they haven't been able to refund the OP money quickly, this way of working is not good, it shows that people should stay away from this casino

I read their new announcement thread and it looks like you are not the only victim. Another user complained about lising $50 because of the same problem:
https://bitcointalk.org/index.php?topic=5394221.msg59855653

things are not going in a good direction, they have this payment problem, they have another big problem of censoring posts in their chat from what I understand.

Three warnings already. their casino is full of bugs, they manipulated their chat board, and the worse one is they are not true to their promise that they are going to refund OP, seems like these are newbies or scammers better ignore this casino for now until they fix everything, thanks OP for reporting this issue this early.

after seeing all these red flags the only thing that crosses my mind is: " these guys are scammers "

[Maddd]

Still not solved, the admin is not hyper active at bitcointalk

[Slow death]

Still not solved, the admin is not hyper active at bitcointalk

this starts to get weirder, this disappearance shows a bad professionalism, bad customer service, have you contacted them yet again? in case you still haven't contacted them, I suggest you contact them again and make a print screen of the email you send to him. I googled their website and there is nothing, they don't have any reviews about them on the internet, even if they are a fairly new casino it would be normal for them to have more accusations on the internet. something strange, I can only imagine that maybe they don't have many clients, it could be that the clients they have are just members of this forum

[khaled0111]

...
after seeing all these red flags the only thing that crosses my mind is: " these guys are scammers "

They claim they found some bugs and vulnerabilities in their platform and they need to fix them but this is not an excuse to stop responding or to delay refunding their customers.
Also, the least they could do was to put the website on maintenance mode or to stop accepting new registrations and deposits which they didn't do!
Am not a dt member but I'll give them a negative feedback for the moment and will revise/remove it when they fix this issue. I hope some dt members will tag them too.

[smyslov]

still no refunded.

 

maybe I'm seeing it wrong but it's been more than 36 hours without them having solved your problem. wait another 2 days, in case they don't solve your problem I suggest you create a flag

Hello sir,
We have taken full responsibility for our mistakes and realise we definitely launched a little to soon without making sure the Casino was free from all vulnerabilities. We are happy to refund you your initial deposit PLUS winnings straight to your litecoin wallet,  or credit your account with 100% bonus which will total .8 LTC. Please check your inbox. We are by no means a scam.

still no refunded.

are they at least still communicating with you or has given you a reason as to why your deposit is still not refunded? at the moment it is best to wait and be patient but if they still have not refunded you after several days I'd start to be worried. anyway, I hope you get your money back.

it would be better for everyone to stay away from this site until they solve the OP problem, in recent times there have been a lot of new casinos, something very strange because they appear in a row

They already acknowledged it will not take them days to refund the money they should have refunded it right away after they made an announcement and they are not logged in here in the forum anymore it's been two days even if they resolve the issue I still will not visit the site much more to play and I advice all the others to do the same.

[Slow death]

...
after seeing all these red flags the only thing that crosses my mind is: " these guys are scammers "

They claim they found some bugs and vulnerabilities in their platform and they need to fix them but this is not an excuse to stop responding or to delay refunding their customers.
Also, the least they could do was to put the website on maintenance mode or to stop accepting new registrations and deposits which they didn't do!
Am not a dt member but I'll give them a negative feedback for the moment and will revise/remove it when they fix this issue. I hope some dt members will tag them too.

I also thought he would solve this problem soon, it's been more than 48 hours and he still hasn't solved this problem, it's not something difficult and it doesn't take time for him to return people's money, that's why I think this delay in returning the People's money is highly suspicious, so I also left negative feedback on his account and only remove it when OP says the issue is resolved.


@PlayCrash.com hope you solve this case soon, it's been over 48 hours since you said you would, but instead of solving you disappeared

[ScamViruS]

They already acknowledged it will not take them days to refund the money they should have refunded it right away after they made an announcement and they are not logged in here in the forum anymore it's been two days even if they resolve the issue I still will not visit the site much more to play and I advice all the others to do the same.

They only went offline after reading about this allegation. It remains to be seen why they are offline without any updates. If they stay offline like this without giving any solution to this issue then it will take their reputation very badly. Even after all this time, since the problem has not been solved, it is only natural that people will no longer trust them.

So I hope they will refund the funds if they have honest intentions to do business, and will come back with many more excuses if they have scam thoughts.

[Stalker22]

I just noticed this scam accusation. As I stated in their ANN topic, this is not a new casino but a copy of bgame.io.

PlayCrash.com casino is a copy of bgame.io (identical script) with minimal changes and slightly different colors.



Bgame.io was developed and launched by a user amoonaser, however, ANN was later changed.

Bgame.io ANN (archived): BGame.io [ 0% House Edge ] - Supports 26 Currencies - 12 Popular Games

Later, after accusations from the community that the script was buggy and unfinished, he changed the thread title to: "Sell a Casino with 12 Popular Games - Supports 26 Currencies - and More", and instead of ANN he now says "SORRY".

He allegedly sold his script here: https://bitcointalk.org/index.php?topic=5343635.0 (archived), but I sincerely doubt it. Who would want to buy a faulty casino script?
There is a strong possibility that this is a new attempt by the same user to launch a casino on a new domain and under a new name.

[logfiles]

Still not solved, the admin is not hyper active at bitcointalk

Chances are very slim that they will come back here.

I have tagged and made a flag against their profile:

Please support it if you think they are scammers - https://bitcointalk.org/index.php?action=trust;flag=2947

I have done this to project newbies and guest users that my see Playcrash's ANN that's still open.

[Maddd]

Still not solved, the admin is not hyper active at bitcointalk

Chances are very slim that they will come back here.

I have tagged and made a flag against their profile:

Please support it if you think they are scammers - https://bitcointalk.org/index.php?action=trust;flag=2947

I have done this to project newbies and guest users that my see Playcrash's ANN that's still open.

I did support, thank  you for help the community, let my lost balance as price to help the community.

[robelneo]

The casino operator log in today but they have not addressed the issue they have locked their announcement thread, but there's always a possibility that they will relaunch their casino with the same script and different name now that they are tagged they will take down the site and create a new one, people should be familiar on the script that they are using.
Supported the flag and tagged the admin of that casino.

[Slow death]

The casino operator log in today but they have not addressed the issue they have locked their announcement thread, but there's always a possibility that they will relaunch their casino with the same script and different name now that they are tagged they will take down the site and create a new one, people should be familiar on the script that they are using.
Supported the flag and tagged the admin of that casino.

I'm surprised by this news, I went to see if he really had the courage to log in and not come here to solve this problem and I see that he really had that courage, but I don't see his thread closed, something very strange, he closed and reopened? if this is the case that he closed it and then reopened it maybe he is getting ready to come here to give some justification? can we consider the hypothesis that maybe he will return to the forum? well anyway until he solves all payment problems people should not use this casino, because they will only lose money

[Myleschetty]

still no refunded.

The playcrash team should at least give you a time frame in which you should expect payment or the refund to be made. It does not make sense having to make someone wait, yet they have no idea of when the payment will be made.

I don't see the accused gambling site returning the OP fund cause their representative was online today and didn't care to visit this thread to update the community about the development of the accusation.
Things like this will always happen if the newbie is seized from listening to expensive advice given to them.