Do You Think Its One Too Many

[Fredomago]

Indeed, sometimes the amount of positive feedback does not guarantee that when you get a case like that, the impact will quickly affect it. But for me personally, such a case is almost impossible if the user is careful, meaning there will always be rules in most things in the casino concerned, so if such a case were to occur I think there would be a definite source of rules that might be overlooked. Because in the past there were incidents like that but in the end there were rules that were not understood by the users themselves, so cases like this were a kind of carelessness.

You never know what future might bring to your business, yes, for those gamblers who already use the platform and didn't experience any problem the trust to that casino was already established, but there might be other gamblers that will be affected and be worry that same case might happen to them if they will be putting their issue with the complainant side. Like how it has been described, the case is valid and the amount of money involve is really huge, that can really create a damaging images t business.

[1715150902]

1715150902

[carlfebz2]

Indeed, sometimes the amount of positive feedback does not guarantee that when you get a case like that, the impact will quickly affect it. But for me personally, such a case is almost impossible if the user is careful, meaning there will always be rules in most things in the casino concerned, so if such a case were to occur I think there would be a definite source of rules that might be overlooked. Because in the past there were incidents like that but in the end there were rules that were not understood by the users themselves, so cases like this were a kind of carelessness.

You never know what future might bring to your business, yes, for those gamblers who already use the platform and didn't experience any problem the trust to that casino was already established, but there might be other gamblers that will be affected and be worry that same case might happen to them if they will be putting their issue with the complainant side. Like how it has been described, the case is valid and the amount of money involve is really huge, that can really create a damaging images t business.

When having a business specially something like this then it would really be just normal for its owners to find or make the best things which would really be good into their business.It would really be just normal

that you would be resolving anything that would entirely affect the credibility and reputation of your site or business even it is really just a single unresolved issue then you cant really just make yourself that too confident on not to mind it out.Solve everything specially if its really a problem into a site.

Having no issues nor complaints is something that we are tending to achieve but we know that every business does have an issue but the most important thing is that they
do able to handle it well professional and do still continue to give out best service out there.

[Newlifebtc]

I will not mention any particular gambling casinos, but what are your thought if the casino or casinos with good feedback from the community, but with one unresolved scam accusation but from all angles, the accusation is legit with all the screenshots, transaction hash email conversation are provided by the complainant lets say he is not allowed to withdraw his earnings amounting to $100k but from all angles the accusation is valid, don't you think with thousand good feedback, its enough for the casino to lose his reputation with one legit accusation.

Their reputation definitely will be threatened at the beginning and if found true by the allegation then they stand to lose potential customers and also, their old customers will be in fear with double mind that such might likely happened to them in the future and this can drive them away. And that's a shake or threat on such casino's reputation.

What you said is very  necessary so I believe that if they follow their way of statement and their way of discussion they will grow and one aspect because you have to please your old customers that I'm your new customers because those people who are there for you before tolerate you abd endure whatever is your real customer

[Rabi3]

I will not mention any particular gambling casinos, but what are your thought if the casino or casinos with good feedback from the community, but with one unresolved scam accusation but from all angles, the accusation is legit with all the screenshots, transaction hash email conversation are provided by the complainant lets say he is not allowed to withdraw his earnings amounting to $100k but from all angles the accusation is valid, don't you think with thousand good feedback, its enough for the casino to lose his reputation with one legit accusation.

I think with one legit accusation most people will keep using the same casino, but a lot of them will avoid betting big on it just to be a little bit safe, when casinos provide the cash back option, the more you wagered in that casino the more you percentage you get from your bets, so it's hard to give it away for a new one just because of one case throughout the whole time they have been online.

[KennyR]

The legitimacy of the casino gets proven based on the steps taken to solve the accusation. If one accusation have come against the platform, sure one of the representative will respond with the proper reason. Here we can see whether the reason is perfect and is the gambler is convinced. So, according to the team's effort to end the accusation the platform gains more trust even if it isn't resolved.

[lienfaye]

The legitimacy of the casino gets proven based on the steps taken to solve the accusation. If one accusation have come against the platform, sure one of the representative will respond with the proper reason. Here we can see whether the reason is perfect and is the gambler is convinced. So, according to the team's effort to end the accusation the platform gains more trust even if it isn't resolved.

But with the given situation of op, the accusation is valid and there's a real problem on the side of the casino. Probably because of the huge winnings, its already enough reason to question their reputation. Even there are many positive feedbacks and the casino is already established, one unresolved accusation can ruin their reputation that is build for years. Thus if the casino is trusted they wont let that kind of situation to happen and will resolved the accusation immediately to not lose the gamblers who trusted them.

[fortunecrypto]

I will not mention any particular gambling casinos, but what are your thought if the casino or casinos with good feedback from the community, but with one unresolved scam accusation but from all angles, the accusation is legit with all the screenshots, transaction hash email conversation are provided by the complainant lets say he is not allowed to withdraw his earnings amounting to $100k but from all angles the accusation is valid, don't you think with thousand good feedback, its enough for the casino to lose his reputation with one legit accusation.

I don't see any reason why a valid accusation failed to be resolved, it will always bounce back and will always haunt them and make references by people whenever there is delay whenever there's new players who read that accusation, a reputable casino should always have zero accusation regardless of the amount, it's not really the amount but the action of the casino that will harm them, I have seen casinos with good reputation here with scam report getting backlashed from the community because the community cannot and will not tolerate it.

[LogitechMouse]

It will depend on how the owner of the gambling casino handle the problem and how they will defend themselves in the accusation.
If they defended poorly then it just shows that the accusations to them are true and it will affect the reputation of their gambling site even though many left them with good feedbacks.

Now with the scenario that the OP has shared, if the accusations are valid and the owner decided to withdraw the $100k winnings of the owner of that money then I don't think that it will affect the reputation of the casino that much.

[Reatim]

I will not mention any particular gambling casinos, but what are your thought if the casino or casinos with good feedback from the community, but with one unresolved scam accusation but from all angles, the accusation is legit with all the screenshots, transaction hash email conversation are provided by the complainant lets say he is not allowed to withdraw his earnings amounting to $100k but from all angles the accusation is valid, don't you think with thousand good feedback, its enough for the casino to lose his reputation with one legit accusation.

even if those who gave the casino a positive feedbacks ? yet the accusation will stand to the whole forum and whole community of gambling at least to prevent from playing in that site.
and me Myself? I will never ever play in this for not answering and allowing the complaints if this is valid and instead they are holding the positive given unto them.

But I will also condemn those forum members for their feeds if they will not revised even if those are accusations are proven valid and legit.

[traderethereum]

The legitimacy of the casino gets proven based on the steps taken to solve the accusation. If one accusation have come against the platform, sure one of the representative will respond with the proper reason. Here we can see whether the reason is perfect and is the gambler is convinced. So, according to the team's effort to end the accusation the platform gains more trust even if it isn't resolved.

But at least the trusted casinos will try to settle the accusations and clear their name to gain more trust.
The casino will look at each case in depth and investigate what they are accused of.
This is important to do because it concerns their reputation and a good name in the eyes of gamblers so that their customers will see that the casino is trying to resolve every accusation properly.
We have seen many trusted casinos get problems from customers and they have tried to solve them well.

[TopT3ns]

The legitimacy of the casino gets proven based on the steps taken to solve the accusation. If one accusation have come against the platform, sure one of the representative will respond with the proper reason. Here we can see whether the reason is perfect and is the gambler is convinced. So, according to the team's effort to end the accusation the platform gains more trust even if it isn't resolved.

But at least the trusted casinos will try to settle the accusations and clear their name to gain more trust.
The casino will look at each case in depth and investigate what they are accused of.
This is important to do because it concerns their reputation and a good name in the eyes of gamblers so that their customers will see that the casino is trying to resolve every accusation properly.
We have seen many trusted casinos get problems from customers and they have tried to solve them well.

Any gambling place can get into trouble accidentally and of course they have to be ready with that and have to have someone who can control it so that all problems will be resolved quickly, if they don't have a division that is ready to respond to problems from withdrawals or deposits then it will cause problems. where gambling is a hassle, therefore the division of tasks in each work unit is very important. Until now, many gambling places have implemented such a system and all problems are quickly resolved and users are still increasing.

[davis196]

I will not mention any particular gambling casinos, but what are your thought if the casino or casinos with good feedback from the community, but with one unresolved scam accusation but from all angles, the accusation is legit with all the screenshots, transaction hash email conversation are provided by the complainant lets say he is not allowed to withdraw his earnings amounting to $100k but from all angles the accusation is valid, don't you think with thousand good feedback, its enough for the casino to lose his reputation with one legit accusation.

If a big casino is ever going to scam a player, the amount of coins, that are stolen would probably be big.
I don't think that the big casinos would destroy their reputation by scamming multiple players with small or medium amounts of coins/money.
So to answer your question. No, I don't think that a big and valid scam accusation could completely ruin the reputation of a casino, which has thousands of positive reviews. The reasons are two:
1.Many people won't be aware of this particular scam accusation.
2.Many gamblers are betting small amounts and they know that the casino won't scam them for peanuts.

[Boristhecat]

If a big casino is ever going to scam a player, the amount of coins, that are stolen would probably be big.
I don't think that the big casinos would destroy their reputation by scamming multiple players with small or medium amounts of coins/money.
So to answer your question. No, I don't think that a big and valid scam accusation could completely ruin the reputation of a casino, which has thousands of positive reviews. The reasons are two:
1.Many people won't be aware of this particular scam accusation.
2.Many gamblers are betting small amounts and they know that the casino won't scam them for peanuts.

These points seem logical, but in practice they often do not work or work completely the other way around. For example, you can argue like this: if a casino deceives someone for a large amount of money, then the probability of getting a lawsuit and wide publicity is very high, so it is unprofitable to do so. If a small player is cheated out of a small amount of money, it probably won't be worth making a big fuss about, so small players are at risk. And for example, in my country it works like this - I know that local bookmakers constantly deceive small players.

[AicecreaME]

I will not mention any particular gambling casinos, but what are your thought if the casino or casinos with good feedback from the community, but with one unresolved scam accusation but from all angles, the accusation is legit with all the screenshots, transaction hash email conversation are provided by the complainant lets say he is not allowed to withdraw his earnings amounting to $100k but from all angles the accusation is valid, don't you think with thousand good feedback, its enough for the casino to lose his reputation with one legit accusation.

If a big casino is ever going to scam a player, the amount of coins, that are stolen would probably be big.
I don't think that the big casinos would destroy their reputation by scamming multiple players with small or medium amounts of coins/money.
So to answer your question. No, I don't think that a big and valid scam accusation could completely ruin the reputation of a casino, which has thousands of positive reviews. The reasons are two:
1.Many people won't be aware of this particular scam accusation.
2.Many gamblers are betting small amounts and they know that the casino won't scam them for peanuts.

One, legit accusation has the possibility to break the casino's reputation if the person who claims to be scammed will file a case to the authorities. If that person is powerful enough, one post and share to social media could gain many engagements and side comments which could affect the casino's credibility most especially if the evidences are also posted. There are many avenues to direct the allegations with proofs not only in this forum if the accused is not cooperating well. However, of course there is still a proper venue to address the problem.

On the other hand, it can also be neglected and overlooked because some people might think it is just an isolated case given that there are many positive reviews, but only a few bad reviews. If collective bad reviews and comments were to be collected, there's a higher possibility that people will not trust the casino anymore. Although certainly, some will still use it despite the bad review most especially if they haven't experience it and if it works well for them still.

[darkangel11]

its enough for the casino to lose his reputation with one legit accusation.

Let's make it clear, you are talking only about a "SINGLE" legit accusation, right?

Then I think it won't totally destroy the site's reputation since the majority still not experiencing a major problem using the site. And how can we determine that the accusation is legit? Just by screenshots, exchange of emails, phone, etc.? There should be more of it deep.

The bottom line, the answer to your concern will really depend on how that specific unresolved case is being handled by the site.

Exactly, it's always case specific. Each single scam can be completely different and vary from literally not worth dwelling upon to a shitstorm. You can have a single person who claims to be owed 100$ and you can have a 100k. You can have no communication from the casino and you can have proven denial.

[traderethereum]

The legitimacy of the casino gets proven based on the steps taken to solve the accusation. If one accusation have come against the platform, sure one of the representative will respond with the proper reason. Here we can see whether the reason is perfect and is the gambler is convinced. So, according to the team's effort to end the accusation the platform gains more trust even if it isn't resolved.

But at least the trusted casinos will try to settle the accusations and clear their name to gain more trust.
The casino will look at each case in depth and investigate what they are accused of.
This is important to do because it concerns their reputation and a good name in the eyes of gamblers so that their customers will see that the casino is trying to resolve every accusation properly.
We have seen many trusted casinos get problems from customers and they have tried to solve them well.

Any gambling place can get into trouble accidentally and of course they have to be ready with that and have to have someone who can control it so that all problems will be resolved quickly, if they don't have a division that is ready to respond to problems from withdrawals or deposits then it will cause problems. where gambling is a hassle, therefore the division of tasks in each work unit is very important. Until now, many gambling places have implemented such a system and all problems are quickly resolved and users are still increasing.

This is what new casinos that want to compete with other casinos need to pay attention to in getting a lot of customers.
They must be prepared for all the problems that may arise in the middle of their business trip so that they can solve them properly.
If possible, they should prepare a solid team that can handle any problems that come up so that their customers can get a good solution.
Every division in the casino must cooperate to be able to provide satisfaction to customers because that is the goal of the casino business so that customers can return to their place.

[dezoel]

The legitimacy of the casino gets proven based on the steps taken to solve the accusation. If one accusation have come against the platform, sure one of the representative will respond with the proper reason. Here we can see whether the reason is perfect and is the gambler is convinced. So, according to the team's effort to end the accusation the platform gains more trust even if it isn't resolved.

But, there are casinos which are known to be legit, their accounts are cleaned in the forum but sometimes the actions or the steps they are taking are kinda slow. This will still be annoying if you are in a person that always hurry. Every casino must avoid this as this can discourage some of their potential players once they are going to be aware of that issue.

There are also cases where a casino representative won't reply properly, I remember one guy here complain because of it where he thinks the casino support are just automated or bots. This one is also annoying. What we really players want are a true live support so that issues will fix be immediately.

[milewilda]

its enough for the casino to lose his reputation with one legit accusation.

Let's make it clear, you are talking only about a "SINGLE" legit accusation, right?

Then I think it won't totally destroy the site's reputation since the majority still not experiencing a major problem using the site. And how can we determine that the accusation is legit? Just by screenshots, exchange of emails, phone, etc.? There should be more of it deep.

The bottom line, the answer to your concern will really depend on how that specific unresolved case is being handled by the site.

Exactly, it's always case specific. Each single scam can be completely different and vary from literally not worth dwelling upon to a shitstorm. You can have a single person who claims to be owed 100$ and you can have a 100k. You can have no communication from the casino and you can have proven denial.

Whenever we do see some issues or complaints been raised then the main thing been look upon is into those solid evidences and proofs which would really correlate on that persons issues
or else it would be simply denied and most of the time the casino and even this community would ignore but if we do see some solid and considerable evidences then we the community
will really be making real time feedbacks and recommendation on resolving the case or else it would be highly affecting their reputation into this forum even majority of us that
one case wouldnt be enough on taking down site reputation but you dont know the power and influence of this community when the time comes that they are really spreading out
on avoiding your platform.

[BitcoinPanther]

But for me personally, such a case is almost impossible if the user is careful, meaning there will always be rules in most things in the casino concerned, so if such a case were to occur I think there would be a definite source of rules that might be overlooked. Because in the past there were incidents like that but in the end there were rules that were not understood by the users themselves, so cases like this were a kind of carelessness.

I also agree, that once the casino is very keen on their reputation, they will always solve any accusation asap because they don't want their perfect reputation to be tarnished.  If the case is left "unsolved" or felt ignored there might probably be a problem with the accusation. And the accuser isn't telling the whole truth about the story.

[Fredomago]

But for me personally, such a case is almost impossible if the user is careful, meaning there will always be rules in most things in the casino concerned, so if such a case were to occur I think there would be a definite source of rules that might be overlooked. Because in the past there were incidents like that but in the end there were rules that were not understood by the users themselves, so cases like this were a kind of carelessness.

I also agree, that once the casino is very keen on their reputation, they will always solve any accusation asap because they don't want their perfect reputation to be tarnished.  If the case is left "unsolved" or felt ignored there might probably be a problem with the accusation. And the accuser isn't telling the whole truth about the story.

Business that gives them good source of income, they will not ruin it just by not acting the right way, if they are really missing something and they see that there's an urgency it will be accommodated to insure the gambler that they are in good hands, but if they see something and they've got some evidence to delay the process, they will also update the concern gambler and try to work with him.

Reputations can hurt the entire business and that's the deal where casino owners are very focused. They don't want
to lose their respected brand for not solving a case that they can look deeper.