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Author Topic: GXGBet.com | GXGCoin.io - Leading DeFi Gaming Site Needs You 😎  (Read 2281 times)
ethereumhunter
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June 16, 2022, 11:31:33 AM
 #41

I just visited your site and see it is a good interface with a good design and black background. But I do not register on your site because I see some problems from some members, which I think you need to fix before promoting more. But your site has the potential to increase and get more members, especially if you can fix all of the problems so we do not have another problem come to our accounts. And I hope that you do not request verification or sending documents before we want to withdraw our win money.

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savetheFORUM
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June 16, 2022, 03:59:26 PM
 #42

Sad to say but im restricted.  Cheesy
Are you sure that you are sad? But your emoji looks so happy there lol.

Location restriction
Due to legal reasons we can't accept players residing in the country you are currently in.

I might be using VPN later on for accessing this website.This one looks good and it do really
caught up my curiosity.
It's a new site anyway so it's not a big loss and besides we already have old sites where we can play freely without any restrictions whatsoever. This also can be a blessing in disguise in case this gambling site didn't go well, you know what I am talking about though it seems no one can stop you on trying this one but before you do that, it would be better to read on what is written on their terms and conditions just in case they did not allow such tool for bypassing restrictions, that should save you from the trouble of your account being locked and money being stuck inside the platform.
Wiwo
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June 16, 2022, 04:13:39 PM
 #43

The only major setback I have seen with this site is the fact that some regions are restricted and that will be a big setback for the casino since their still new in the market and need to build a large community base, and also since there are restrictions there will possibly be a need for KYC at some point so I will advise not to use VPN on the site in case problem arise in the future and you need to submit some documents.
GXGBet
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June 17, 2022, 02:47:38 AM
Last edit: June 24, 2022, 10:20:29 AM by GXGBet
 #44

Welcome to the forum.

I tried to register but haven't claimed the free spins, do I need to enter a promo code or follow the instructions on Telegram?

I want to ask if GXGBet is still a brother to Foggystar because I see this template is almost the same as its interface.

Including the same as the layout of the dashboard.

Hey $crypto$ sorry, its taking me a while but no, you don't need to enter any promo or follow any instructions on Telegram. Just subscribe to the free spin bonus when signing up at GXGBet.com and you will receive them once you're logged in. No need for any deposit either.

Just saw the foggystar site, wow, thought I was looking at a twin, except theirs looks like a better design just without the sports betting. I'd like to claim that site as part of us too but no, unfortunately, unrelated... would love to speak to their designer though! hahahha.



Sad to say but im restricted.  Cheesy

Location restriction
Due to legal reasons we can't accept players residing in the country you are currently in.


I might be using VPN later on for accessing this website.This one looks good and it do really
caught up my curiosity.

This sucks to hear, hope you managed to access the site, would very much like to hear any thoughts you have about the site.



Hello I joined your site I like the background and the games you offer I deposited and placed a bet that was a winner but I can't withdraw


Error message: withdraw is not available because bonus is not won back

Does that mean I can't get the reward.


Thank you so much for your support and feedback.

If you subscribe to a bonus when depositing, there is a requirement to wager a certain multiple depending on the bonus subscribed to. This can be anywhere from 1x upwards. The conditions are written on the bonus being subscribed (but may not be prominent enough as you need to click the 'i' button for details) in the promotions page. Your dashboard should show the progress of the wagering amount remaining. Once that condition is fulfilled you should be able to withdraw the amount.

If you continue to have issues, please contact support@gxgbet.com with your username and a screenshot of your dashboard or hit up our 24 hour live chat on the site.

Thanks again for your taking the time to try out our site and really look forward to your continued support!



I think while depositing I clicked the subscribe button, but then I unsubscribed so that my balance and bonus balance were forfeited because I don't like waiting. You must have mentioned the terms and conditions of the bonus in this thread


Hi Ulven, yes this is most likely what happened. If you subscribe to the freespins and then signup you and use the freespins and win. The winnings go to your bonus balance in your account which can be seen in the dashboard.

There is a wagering requirement which is only 1x of the bonus and we have no minimum or maximum. Once you fulfill that, then the bonus amount moves to your real balance for you to play or withdraw as you wish. This 1x wagering is stated on the bonus when you subscribe (click the 'i' symbol top right). Sorry it's probably not prominent enough so you may have likely missed it. I apologise for this and we will try and find a way to make the conditions more obvious without too much clutter to try and prevent this from happening again. In that 'i' are the various conditions including one which states "Unsubscribing from this promo after placing any bet will result in funds in your BONUS balance being forfeited."

Again, sorry if the terms and conditions were not clearly highlighted enough, will work on trying to resolve this.








Welcome to the forum.

I tried to register but haven't claimed the free spins, do I need to enter a promo code or follow the instructions on Telegram?

I want to ask if GXGBet is still a brother to Foggystar because I see this template is almost the same as its interface.

Including the same as the layout of the dashboard.

that's interesting! let us see what gxgbet will reply on this...

Sad to say but im restricted.  Cheesy

Location restriction
Due to legal reasons we can't accept players residing in the country you are currently in.


I might be using VPN later on for accessing this website.This one looks good and it do really
caught up my curiosity.




as i can't view the site as well, may i know if the casino has gambling license why they are restricting a lot of players? because if they don't have yet, then, maybe, they can turn off the restrictions for now as they are just starting to gain potential players.


Hi AmoreJaz, thanks for trying to visit GXGBet.com, sad to hear you weren't able to, would have really liked to hear your opinions on it. Clearly, country restriction is a big one, hahaha. Yes, we do have a gaming licence so that's why the country restrictions are happening and you're totally right, it is really hindering gaining new potential players and frustrating many of the members here. Trying to see what, if anything, can be done about this.

I did reply to the foggystar comment in a previous post (I know, a bit slow but I'm getting there hopefully), its not related but I do actually prefer its design to ours! (If any of the GXGBet.com design team is reading this, I'm just kidding...) or am I?

[moderator's note: consecutive posts merged]
Ulven
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June 17, 2022, 11:22:05 AM
 #45

@GXGBet

You can answer multiple questions in a same post, Posting multiple replies in a row is not allowed, according to forum rules.

I don't think you can gain reputation and credibility by confiscating clients' money
GXGBet
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June 18, 2022, 05:22:56 AM
Last edit: June 24, 2022, 10:23:06 AM by GXGBet
 #46

@GXGBet

You can answer multiple questions in a same post, Posting multiple replies in a row is not allowed, according to forum rules.

I don't think you can gain reputation and credibility by confiscating clients' money

This totally makes so much sense now, I'm not sure why I didn't think of multiple quotes sooner, I've been replying to each member's message one by one and just kind of making my way down the list. Thanks for the tip Ulven and I apologise to the forum for contravening any of the rules.

Let me quote a previous post first as I think the issue you have raised is extremely important.




I think the casino is not legit, so how can my money be confiscated after I unsubscribed from in the bonus.  
And after I wrote to them about the problem, they said if you want to play with us, you can deposit more money.
 Fortunately, I only deposited 20€. This is why I will not deposit and keep playing with them, there are many reliable casinos with good offers here on the forum.

The site has different bonuses based on the promotion subscribed. When you subscribe to a promo and deposit funds, it is split into your real balance (the funds players deposit) and bonus balance (the bonus funds credited). As you place bets in the casino, money from your real balance is deducted first and then subsequently your bonus balance is used for playing. Also, any wins the player has from the deposited and bonus funds is first credited to the bonus balance. We do try and highlight this in the conditions for the promo where it states "ANY bets made will be deducted from your real balance FIRST and any winnings derived will be credited to your BONUS balance."

I believe your issue has come about because if a player decides they don't want the promo and unsubscribe to it, although all funds in the real balance will remain, any funds in the bonus balance is forfeited. In the conditions we did put "Unsubscribing from this promo after placing any bet will result in funds in your BONUS balance being forfeited." I did apologise in a previous post as these conditions may not be obvious enough so we definitely need to work harder to make them more prominent so players don't feel they have had their money taken in any way and I apologise to you again if it seems like that's what has happened.



Hello I joined your site I like the background and the games you offer I deposited and placed a bet that was a winner but I can't withdraw


Error message: withdraw is not available because bonus is not won back

Does that mean I can't get the reward.

I believe the message being displayed is because, when you subscribe to a bonus there is a requirement to wager the amount of the bonus a certain multiple (1x, 10x, 25x etc). Once you fulfil that condition all the money in your bonus balance will be moved to your real money balance where you are able to withdraw it. Your dashboard shows you the progress of your wagering. For some bonuses you can also choose to make a deposit (minimum 10€) and the bonus funds will go straight to your real balance without the need for wagering. I think that's why you got that message from customer support you mentioned in the above post talking about depositing more. Clearly our support staff require further training too to give more clarity.

Again I do wish to apologise for what you have gone through and I am very thankful for your feedback which I will most definitely use to improve our site and services so others hopefully have a more positive experience.
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June 18, 2022, 12:16:52 PM
 #47

I believe the message being displayed is because, when you subscribe to a bonus there is a requirement to wager the amount of the bonus a certain multiple (1x, 10x, 25x etc). Once you fulfil that condition all the money in your bonus balance will be moved to your real money balance where you are able to withdraw it. Your dashboard shows you the progress of your wagering. For some bonuses you can also choose to make a deposit (minimum 10€) and the bonus funds will go straight to your real balance without the need for wagering. I think that's why you got that message from customer support you mentioned in the above post talking about depositing more. Clearly our support staff require further training too to give more clarity.

Again I do wish to apologise for what you have gone through and I am very thankful for your feedback which I will most definitely use to improve our site and services so others hopefully have a more positive experience.

Well, in terms of using the bonus (100% on the first deposit or 20% +10 free spins), so when using a subscription to the first option of the bonus, you need to have winnings equivalent to x25 of your deposit, whereas when subscribing to the second option, you need to have x5 of the deposit amount. But at the same time, there are also KYC requirements, the verification of which takes place within 7 days, and it seems to me that withdrawal will also not be available without passing KYC, it would be much more honest for users to be unable to make a deposit in the absence of a passed KYC instead of making a refund, especially since the casino does not assume free spins for new users.
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June 18, 2022, 12:32:24 PM
 #48

Sad to say but im restricted.  Cheesy

Location restriction
Due to legal reasons we can't accept players residing in the country you are currently in.


I might be using VPN later on for accessing this website.This one looks good and it do really
caught up my curiosity.

Same here, my country is restricted.  I was enticed to check the Casino and try their promotions but it looks like I'll be finding another casino for this.  Anyway, welcome to the forum and I hope you consider some restricted countries where the gov't. isn't that strict when it comes to online casinos.

The only major setback I have seen with this site is the fact that some regions are restricted and that will be a big setback for the casino since their still new in the market and need to build a large community base, and also since there are restrictions there will possibly be a need for KYC at some point so I will advise not to use VPN on the site in case problem arise in the future and you need to submit some documents.

Indeed, I have never experienced having my country to be restricted in any casino so far.  The worst is being restricted on some slots.



Hello I joined your site I like the background and the games you offer I deposited and placed a bet that was a winner but I can't withdraw

Error message: withdraw is not available because bonus is not won back

Does that mean I can't get the reward.

I believe the message being displayed is because, when you subscribe to a bonus there is a requirement to wager the amount of the bonus a certain multiple (1x, 10x, 25x etc). Once you fulfil that condition all the money in your bonus balance will be moved to your real money balance where you are able to withdraw it. Your dashboard shows you the progress of your wagering. For some bonuses you can also choose to make a deposit (minimum 10€) and the bonus funds will go straight to your real balance without the need for wagering. I think that's why you got that message from customer support you mentioned in the above post talking about depositing more. Clearly our support staff require further training too to give more clarity.

Again I do wish to apologise for what you have gone through and I am very thankful for your feedback which I will most definitely use to improve our site and services so others hopefully have a more positive experience.

Same thought here, glad you explained why the withdrawal has been temporarily blocked.




I'm very much into casino-based tokens I have two of these that I'm currently staking I find this one interesting but unfortunately, the casino is not available in my country, I'm surprised the majority or almost all of the casinos listed in this forum are very much accessible in my country.



I was waiting for your post and as expected you landed on the same page where I was redirected.  Grin

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coin-investor
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June 18, 2022, 12:36:08 PM
 #49

I'm very much into casino-based tokens I have two of these that I'm currently staking I find this one interesting but unfortunately, the casino is not available in my country, I'm surprised the majority or almost all of the casinos listed in this forum are very much accessible in my country.


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June 18, 2022, 12:40:32 PM
 #50

I am officially welcoming the casino to the forum haven't gone through the casino features and games, and the activeness of the admin on this thread. This show there will be a possibility that the casino will build a good reputation and credibility among members of the forum who may want to use the casino in the future.
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June 18, 2022, 12:59:25 PM
 #51

I scan the Terms and conditions, that say there are different restricted locations for different game providers.

So if you are not limited when you visit the site and create your account, you should still pay attention on the games you want to play. Copy and paste game name for searching in Terms and conditions.

From point 6.1, KYC is mandatory at GXGBet.om if I understand the writing accurately enough.
Quote
6.1. Why do I need to verify my account?

When you sign up for a new account we check that you are over 18 and we verify that you are who you say you are, (a process called Know Your Customer ‘KYC’). It’s part and parcel of gambling responsibly, and something that the law requires us to do.

GXGBet team,

In case I successfully create my account, does your site have mechanism to give me warning if I click on and want to bet with a game that is restricted in my location (according to Terms & conditions). I think it is sometime hard to remember it and sometimes user does not search for restricted location for a game they want to play.

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ScamViruS
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June 18, 2022, 03:57:15 PM
 #52

Welcome to the forum.

I'm having trouble visiting your website, maybe because of my location. I can't visit your website even after trying a lot. However, seeing everyone's positive reviews, I also hope that joining your website will be a good experience.


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Daltonik
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June 18, 2022, 04:40:33 PM
 #53

I'm very much into casino-based tokens I have two of these that I'm currently staking I find this one interesting but unfortunately, the casino is not available in my country, I'm surprised the majority or almost all of the casinos listed in this forum are very much accessible in my country.



Check out https://www.gxgbet.com/ru/contacts/terms-and-conditions and you will see that there is a huge list of limited countries, in some you cannot view the site, in others access to the site is possible but registration is not available, in some countries individual slots or online casino video content are not available.
khaled0111
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June 18, 2022, 04:41:32 PM
 #54

I believe your issue has come about because if a player decides they don't want the promo and unsubscribe to it, although all funds in the real balance will remain, any funds in the bonus balance is forfeited. In the conditions we did put "Unsubscribing from this promo after placing any bet will result in funds in your BONUS balance being forfeited." I did apologise in a previous post as these conditions may not be obvious enough so we definitely need to work harder to make them more prominent so players don't feel they have had their money taken in any way and I apologise to you again if it seems like that's what has happened.
After this incident, I think you should find a way to make sure that users've read the promo terms and fully understand them. You can for example display the terms on a pop-up window and don't allow the user to subscribe to the promo until he clicks on an agree button.

Forfeiting the bonus balance when a user decides to unsubscribe from a promo doesn't make much sense, imo. It works totally in favour of the casino and it would become more fair if you start deducting bets from the bonus balance then the real balance.

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June 18, 2022, 04:50:48 PM
 #55

At first Welcome to bitcointalk forum. it is nice to see a another new gambling site on Bitcointalk. I tried to visit this site many time but this site restricted for my country. finally i visited by using vpn. its UI looks good. I was very keen to use this casino though. But because restrictions  for my country I failed to play it

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khaled0111
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June 18, 2022, 11:35:14 PM
 #56

At first Welcome to bitcointalk forum. it is nice to see a another new gambling site on Bitcointalk. I tried to visit this site many time but this site restricted for my country. finally i visited by using vpn. its UI looks good. I was very keen to use this casino though. But because restrictions  for my country I failed to play it
OK, you used VPN to access the website and see how it looks like that's good. Please do not try to create an account and deposit on the website while your country is restricted. The moment you will make a win and try to withdraw your winnings you will have to verify your identity and go through kyc.

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robelneo
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June 18, 2022, 11:40:12 PM
 #57

At first Welcome to bitcointalk forum. it is nice to see a another new gambling site on Bitcointalk. I tried to visit this site many time but this site restricted for my country. finally i visited by using vpn. its UI looks good. I was very keen to use this casino though. But because restrictions  for my country I failed to play it
OK, you used VPN to access the website and see how it looks like that's good. Please do not try to create an account and deposit on the website while your country is restricted. The moment you will make a win and try to withdraw your winnings you will have to verify your identity and go through kyc.

My location is also restricted even if they have a good offer I would not even think of creating an account here, I wonder why they restrict my account majority of the casinos here are not restricting my location, this is one of the few casinos that restricts my location but will monitor this thread if many members also have their location restricted.   

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June 19, 2022, 01:22:06 AM
 #58

At first Welcome to bitcointalk forum. it is nice to see a another new gambling site on Bitcointalk. I tried to visit this site many time but this site restricted for my country. finally i visited by using vpn. its UI looks good. I was very keen to use this casino though. But because restrictions  for my country I failed to play it
OK, you used VPN to access the website and see how it looks like that's good. Please do not try to create an account and deposit on the website while your country is restricted. The moment you will make a win and try to withdraw your winnings you will have to verify your identity and go through kyc.
Yes it makes me think that if I deposit some amount and gamble then if I can't withdraw it. Since it is restricted in my location. I did not deposit there for fear of this.

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noorman0
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June 19, 2022, 02:28:37 AM
 #59

Yes it makes me think that if I deposit some amount and gamble then if I can't withdraw it. Since it is restricted in my location. I did not deposit there for fear of this.

The GXGBet team has stated to exclude bitcointalk forum users from KYC requests.  Thus you should be fine using a VPN and that means withdrawal issues may only be resolved via this forum (if they occur).
Thanks for the kind words, and yes, we're definitely excited to offer something a bit different to the usual gaming offerings. And yes, we can make exceptions to the KYC for members here. Just let me know if anyone runs into any issues. Thanks again!

And what I understand from their T&Cs, certain country restrictions only apply to some games according to the provider. You can sort the games you want to play by providers to suit your VPN location.


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June 20, 2022, 12:18:19 PM
Last edit: July 01, 2022, 05:22:48 AM by GXGBet
 #60

Welcome to bitcointalk forum.
It is nice to see one more gambling website that accepts bitcoin but I hope it will last longer than most other websites.
I tested your website and it was loading slowly when I clicked on sportsbook, so I had to refresh page few times until it loaded fully.
Do you charge any fees for withdrawing bitcoin from your website?

Thanks so much notblox1 for the welcome message! I hope we are around for quite some time too cause I kinda just got here... hahahha

Quite a few people have mentioned the slow page loading and our people are working on it. Its especially so on the sports betting page as you mentioned, which unfortunately is also the home page of the site and where every user first lands. So not a great first impression but I promise we are resolving this. Thanks for highlighting this, user experience is of course key especially in such a competitive market.

About withdrawals in bitcoin, let me double check on that one and get back to you. Look forward to seeing your name on that withdrawal list after some big wins!



hi GXG team, welcome to this forum. immediately I tried to register on this site, unfortunately I have to use a VPN Cheesy

I read your whitepaper 2.0 and saw in Q4 this year, GXG coin will be listed on CEX, good luck with your plans.

Besides, when did the team will register GXG coin on coinmarketcap?

So cool to hear you went to register on the site so quickly, thanks for that but sad about the fact you need a VPN. Glad you went to the trouble though and hopefully managed to take a look at the platform.

Thanks for the encouragement, working slowly and surely on that roadmap in the whitepaper.

We're in the midst of listing on coinmarketcap now actually. So hopefully that gets done soon and gives me an opportunity to update that exciting news here.

Hope you are enjoying the site and if you have any feedback or issues, don't hesitate to let me know.



as i can't view the site as well, may i know if the casino has gambling license why they are restricting a lot of players? because if they don't have yet, then, maybe, they can turn off the restrictions for now as they are just starting to gain potential players.
Yes they have a Curaçao license. You can verify the validity of their license from here.

In fact it's better this way. It's better to not allow visitors from restricted countries to access the website, rather than letting them create accounts and make deposits then banning their accounts for being from a resricted country (like some other casinos do).



Hi khaled0111, yeah, the Curacao licence means some countries are restricted which is a slight obstacle but rest assured, if any member here has any issues with withdrawals from any country, just let me know and I will sort it out. We're definitely not interested in having people deposit and then blocking the withdrawals of their winnings.




Welcome to the forum, wanted to test out your new site, unfortunately,


Not sure if I will have to used VPN or not just to test out your website as I might be in trouble later if I try to withdraw my winnings.

But in any case, will try to monitor the progress of this new online platform and see if it can compete with the more establishes casinos we have right now, so best of luck.


Baofeng! Noooooooo! This screen is giving me nightmares! Thanks for the welcome, and so sorry you aren't able to view the site without a VPN. As mentioned above though, if you or any of the community here have withdrawal issues, let me know. Thank you for the well wishes, I'm sure we will need all the luck we can get if we're going to compete with the bigger boys.



Hello I joined your site I like the background and the games you offer I deposited and placed a bet that was a winner but I can't withdraw


Error message: withdraw is not available because bonus is not won back

Does that mean I can't get the reward.
This is a very important incident let's hope they're handled this well because this will speak about their operations and how willing they are to build a reputation, I saw that the bet is placed using the deposited fund and not some bonuses that need to meet requirements before withdrawal. Let's wait to see how the team manages this situation.


Hi Wiwo, I did reply to this one above, sorry I'm like going down the list... so, slowly but surely I'm getting to each post and trying to respond. Not sure if my previous reply was sufficient, but I believe the issue arises when a player subscribes to a bonus and deposits money. He will see 2 balances. A real balance of his deposited funds and a bonus balance. Now if you try to withdraw right now, you will not be able to cause the bonus has been subscribed to.

If you want your real balance withdrawn right now, you would need to unsubscribe to the bonus. But please bear in mind, unsubscribing to the bonus will mean forfeiting any amount in the bonus balance which may or may not include any winnings you have made by betting whether that bet was placed using real or bonus funds. But the platform will most definitely not take any money in your real balance.

Hope that helps to clarify. Thank you for highlighting this and appreciate very much your help in bringing any issues like this to the fore so I can be made aware just in case for some reason I miss out on any posts.



Thanks so much everyone for the warm welcome. Sorry. I created a new account and upgraded it to Copper cause I realised I couldn't change my display name easily. I hope that's not a violation of some sort.
It is good to see that you comply with this advice since you will earn this if your company is truly dedicated and serious about your staying and having business here.
Quote
Thanks again for your comments. With regards to the KYC concerns, I have spoken to management and I believe waiving this for all forum members here is not going to be an issue. Let me know if you run into any KYC problems and I will work something our for sure.
Another great action for you and the team because this community really hates doing KYC specially in new gambling site that has not proven anything yet , because there is a chance that our details will be sell off to 3rd party users or at least becomes bugged by advertising .


Thanks Reatim for the support and yes, we are serious about maintaining a long-term relationship with all the members here and sincerely dedicated to the industry as a whole. With regards to KYC, I totally understand about the importance of personal information and keeping it out of the public domain as much as possible especially for new and unknown sites like our GXGBet.com and DeFI site GXGCoin.io.

Really appreciate your reply and respect your insight, looking forward to more of it in future posts!



I tried to register but haven't claimed the free spins, do I need to enter a promo code or follow the instructions on Telegram?
Do you mean Free spin for new registrants? If yes, as knows it's don't need to activate any code, it's immediately credited, you just need to play slots games at the Betsoft provider, I've done it and you know 5 Free soin is just for testing Casino how speed and others, and I can said this Casino fast load including when playing games.


You are correct Strongkored, seems you're quite familiar with the process, thanks for your help in replying, way quicker than me I'm ashamed to say. And thanks for your kind comments about the site and we hope to continue to improve on those loading times, especially in the sports betting sections... Looking forward to all you support and feedback!
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