Blockchain.com issue

[Text]

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it has a VGA port. I can't connect it to my IPS monitor. I will either have to buy SATA drive reader for my laptop or something like VGA to HDMI. I can't afford either rn for a wallet with no balance lol
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Wait, what's the point of wasting effort and time to recover a wallet address that you know is empty?

Yes, I know and I understand your preference why you are still doing this.  Because it also makes sense like knowing how to recover a wallet address on their platform, whether it is empty or not.  Because what if someone also experiences this issue and has a balance, especially if it's big, right?  So if you succeed, the others have an idea of ​​how they will do it.  Like that, you also had another purpose, to study how to fix a broken hardware part of your phone.

[adzino]

I guess it is a legacy address since your wallet is 8 years old (from blockchain.info) or you imported the address. So even if you are able to remember or recover your 12 word phrase that is associated with your blockchain."com" account, you won't have access to your old wallet address. If I recall correctly, they kept on warning users to move their funds from their old blockchain.info wallet to their newly generated blockchain.com wallet. Look for your private keys if you have backed them up. There is no other way to access your old wallet other than being able to login to your blockchain.com account through your phone. Just replace the battery, backup all important data, do a hard format, and send it to the repair center.

[abel1337]

I tried logging into blockchain app on my backup phone(which I have been using after my primary phone went dead). On it, I am taken to a recovery page after entering my password. Either I have to provide my 12-code security key or reset my wallet. It's a 8 year old wallet, I don't even remember where I kept my recovery code lol
I am booting my childhood PC(after I fix it), maybe it has the keys. Maybe it doesn't.

Is there any update on your childhood PC? If you have old notes you make sure to check them, It's one of the old way of storing security codes.

it has a VGA port. I can't connect it to my IPS monitor. I will either have to buy SATA drive reader for my laptop or something like VGA to HDMI. I can't afford either rn for a wallet with no balance lol

My other PC is without a GPU(because I sold it recently to cover other expenses and planned to purchase 4000 series later this year by saving up). And it has AMD CPU, so no output without GPU lol

So I got my old CPU with intel duo core that works without GPU, but it has VGA port. Got another CPU, with 5800x but no GPU lol
My life is definitely directed by Coen brothers.

You have a friend that has spare monitor? or you can borrow, You can try it to use it just for the sake of recovering.  That is the 2nd option I think is to use sata reader and to read your hard drive on other computer. You will have a chance to check all of your drives on different computers. It would be much more easy to do since you just need to plug out your drives.

Just be careful on doing that process, It might brick your board if failed to do it correctly. It would be more easy to let a technician repair the port, The technician would likely solder a new port into it and it will take less time. Just make sure you watch the technician in repairing it for your wallets security.

I watched a few disassembly videos. It's a very easy process. Requires a precision screwdriver tho. Which I don't have rn. I just want to charge the battery externally and put it back. But buying a screwdriver for a single-use, when it will still get repaired later on doesn't sound like a good decision(financially). So yea will drop it off at a good repair shop.

This all makes me sound like a cheapskate lol
Hard times.

There are a very cheap precision screwdriver out there, I can find one for just $3.15 usd in my marketplace or you try to borrow some. But yeah I agree just bring it to repair shop. I suggest you just bring your old phone now into a repair shop before using sata reader if you don't have it right now. Repairing it would not cost more than $10 since charging port is cheap and it's just a basic soldering that will happen.

[edgycorner]

Wait, what's the point of wasting effort and time to recover a wallet address that you know is empty?

Yes, I know and I understand your preference why you are still doing this.  Because it also makes sense like knowing how to recover a wallet address on their platform, whether it is empty or not.  Because what if someone also experiences this issue and has a balance, especially if it's big, right?  So if you succeed, the others have an idea of ​​how they will do it.  Like that, you also had another purpose, to study how to fix a broken hardware part of your phone.

I am pretty sure that the issue is on blockchain.com's side. This could act as a warning for other users too, and can even act as a guide for those who may face this problem in the future.
Unfortunately, there seems to be no fix for now. I should mail blckchain.com about this incident and post their reply(if I am fortunate enough to get one) here.

You have a friend that has spare monitor? or you can borrow, You can try it to use it just for the sake of recovering.  That is the 2nd option I think is to use sata reader and to read your hard drive on other computer. You will have a chance to check all of your drives on different computers. It would be much more easy to do since you just need to plug out your drives.  

If I am unable to access the wallet on my repaired phone, then I might look into those drives for keys.

There are a very cheap precision screwdriver out there, I can find one for just $3.15 usd in my marketplace or you try to borrow some. But yeah I agree just bring it to repair shop. I suggest you just bring your old phone now into a repair shop before using sata reader if you don't have it right now. Repairing it would not cost more than $10 since charging port is cheap and it's just a basic soldering that will happen.

I bought one for 3 dollars. I will get it soon.
Like BitMaxz's pointed out, I wouldn't have to solder any parts if I replace the charging board(and this is what every repair shop will probably do since it works+they can charge extra+more reasonable). From the videos, it's very much like replacing RAM. It's available for like 7 dollars online.
This way I won't have to worry about giving my phone to some stranger either  

I guess it is a legacy address since your wallet is 8 years old (from blockchain.info) or you imported the address. So even if you are able to remember or recover your 12 word phrase that is associated with your blockchain."com" account, you won't have access to your old wallet address. If I recall correctly, they kept on warning users to move their funds from their old blockchain.info wallet to their newly generated blockchain.com wallet. Look for your private keys if you have backed them up. There is no other way to access your old wallet other than being able to login to your blockchain.com account through your phone. Just replace the battery, backup all important data, do a hard format, and send it to the repair center.

Yup, this seems to be the only viable way  

[LoyceV]

I watched a few disassembly videos. It's a very easy process. Requires a precision screwdriver tho. Which I don't have rn. I just want to charge the battery externally and put it back.

Are you sure that's possible without blowing it up? The battery has a very small charging connector, and I don't think you can just connect it to a 4.0V power supply to charge it without battery monitoring.

[SFR10]

Wait, what's the point of wasting effort and time to recover a wallet address that you know is empty?

When @edgycorner created this thread, he/she was worried about receiving signature payments ^{[judging by what I'm seeing on the spreadsheet of that campaign, that's no longer an issue]} on the address in question, but the remaining issue is the fact that @edgycorner imported his main address into that wallet while he/she "can't remember where he/she kept the private key" and if someone else gains access to edgycorner's account, he/she might not be able to recover it without a signed message from that specific address!

[abel1337]

You have a friend that has spare monitor? or you can borrow, You can try it to use it just for the sake of recovering.  That is the 2nd option I think is to use sata reader and to read your hard drive on other computer. You will have a chance to check all of your drives on different computers. It would be much more easy to do since you just need to plug out your drives.  

If I am unable to access the wallet on my repaired phone, then I might look into those drives for keys.

Ohh I see, I thought you have your wallet last access on your broken phone. Does it as for additional verification for security? Searching your data from your SATA drive now will be your best option. We just hope that your keys is in your drive or else it's a loss of effort.

There are a very cheap precision screwdriver out there, I can find one for just $3.15 usd in my marketplace or you try to borrow some. But yeah I agree just bring it to repair shop. I suggest you just bring your old phone now into a repair shop before using sata reader if you don't have it right now. Repairing it would not cost more than $10 since charging port is cheap and it's just a basic soldering that will happen.

I bought one for 3 dollars. I will get it soon.
Like BitMaxz's pointed out, I wouldn't have to solder any parts if I replace the charging board(and this is what every repair shop will probably do since it works+they can charge extra+more reasonable). From the videos, it's very much like replacing RAM. It's available for like 7 dollars online.
This way I won't have to worry about giving my phone to some stranger either  

That's nice that it work according to your plan on doing it with precision screw driver. Oh, That's more easy on what I think the way to fix your charging port. I have mine repaired before and the technician soldered it and I saw him soldered it so I think that's the only way. Your method is much more efficient since you don't need to worry about stranger.

[edgycorner]

I watched a few disassembly videos. It's a very easy process. Requires a precision screwdriver tho. Which I don't have rn. I just want to charge the battery externally and put it back.

Are you sure that's possible without blowing it up? The battery has a very small charging connector, and I don't think you can just connect it to a 4.0V power supply to charge it without battery monitoring.

I received my screwdriver a day early.
Charged the battery by connecting red wire to the positive terminal and black to the negative. Albeit, there was no indicator as to which side is positive and which is negative on the battery(as it's covered by plastic wrapping from top to bottom but I could see a tiny bit of terminals).
I watched a few yt videos, where they charge it externally and there was a common pattern of the positive terminal being on the left.
So I took my chances, and it worked  

I was able to login by scanning the QR code.

Blockchain.com is boken.

Wait, what's the point of wasting effort and time to recover a wallet address that you know is empty?

When @edgycorner created this thread, he/she was worried about receiving signature payments ^{[judging by what I'm seeing on the spreadsheet of that campaign, that's no longer an issue]} on the address in question, but the remaining issue is the fact that @edgycorner imported his main address into that wallet while he/she "can't remember where he/she kept the private key" and if someone else gains access to edgycorner's account, he/she might not be able to recover it without a signed message from that specific address!

++

You have a friend that has spare monitor? or you can borrow, You can try it to use it just for the sake of recovering.  That is the 2nd option I think is to use sata reader and to read your hard drive on other computer. You will have a chance to check all of your drives on different computers. It would be much more easy to do since you just need to plug out your drives.  

If I am unable to access the wallet on my repaired phone, then I might look into those drives for keys.

Ohh I see, I thought you have your wallet last access on your broken phone. Does it as for additional verification for security? Searching your data from your SATA drive now will be your best option. We just hope that your keys is in your drive or else it's a loss of effort.

There are a very cheap precision screwdriver out there, I can find one for just $3.15 usd in my marketplace or you try to borrow some. But yeah I agree just bring it to repair shop. I suggest you just bring your old phone now into a repair shop before using sata reader if you don't have it right now. Repairing it would not cost more than $10 since charging port is cheap and it's just a basic soldering that will happen.

I bought one for 3 dollars. I will get it soon.
Like BitMaxz's pointed out, I wouldn't have to solder any parts if I replace the charging board(and this is what every repair shop will probably do since it works+they can charge extra+more reasonable). From the videos, it's very much like replacing RAM. It's available for like 7 dollars online.
This way I won't have to worry about giving my phone to some stranger either  

That's nice that it work according to your plan on doing it with precision screw driver. Oh, That's more easy on what I think the way to fix your charging port. I have mine repaired before and the technician soldered it and I saw him soldered it so I think that's the only way. Your method is much more efficient since you don't need to worry about stranger.

It's only 5`~6 dollars, worth a try.




I still can't login with my password. I have to authenticate from my app. That's the only way. What if my phone had a permanent damage  

Code:

 
Address: 1edgym1sR5wLyhiziT8nk5spF1MUWAJcA
Message:blockchain.com fucking sucks
Signature:G3IQxFW3XuTjaAazanPOwLz0WXkEfnCS/OChN8QnVplrcZhc0poU+aFV7sRprNxrtRgRMm/NgCgTMBOsTpNCcCQ=

[LoyceV]

I still can't login with my password.

Export the private key and anything else you can find in there, and start using a real wallet from now on Electrum for instance.

[edgycorner]

I still can't login with my password.

Export the private key and anything else you can find in there, and start using a real wallet from now on Electrum for instance.

Yup.

I have mailed this issue to blockchain.com support. Maybe they can figure out the problem on their side and fix it. I will post updates here(if they give any meaningful reply). Hopefully, no one else has to face this issue again.

[BitMaxz]

I have mailed this issue to blockchain.com support. Maybe they can figure out the problem on their side and fix it. I will post updates here(if they give any meaningful reply). Hopefully, no one else has to face this issue again.

I don't know if blockchain has a plan to fix the issue it was there since years ago and their wallet is actually problematic I have bad experiences using their wallet and actually, I still have funds on their wallet which until now can't be able to recover using wallet id, email and the right password.

You are lucky that you charge the battery successfully without shorting it. You can able to see the negative and positive under the terminal flex.
 
Anyway, you are now able to log in through a QR code and able to make a sign message. Now do not use the blockchain wallet ever and use the proper wallet.

[edgycorner]

I have mailed this issue to blockchain.com support. Maybe they can figure out the problem on their side and fix it. I will post updates here(if they give any meaningful reply). Hopefully, no one else has to face this issue again.

I don't know if blockchain has a plan to fix the issue it was there since years ago and their wallet is actually problematic I have bad experiences using their wallet and actually, I still have funds on their wallet which until now can't be able to recover using wallet id, email and the right password.

You are lucky that you charge the battery successfully without shorting it. You can able to see the negative and positive under the terminal flex.

Yea, a little bit of luck is involved here.
There's a board connected to the terminals, it's probably soldered and I would have to remove it to find the terminal signs. Fortunately, I could see the terminals after ripping off some plastic tape over it and took my chances with positive/negative after watching related YT videos.

Anyway, you are now able to log in through a QR code and able to make a sign message. Now do not use the blockchain wallet ever and use the proper wallet.

Yup, backed up now. Never gonna use blockchain again.
If someone who's still on blockchain.com is reading this, THEN BACKUP YOUR KEYS ASAP  

I think this issue with blockchain.com is here to stay, if I receive any meaningful reply from blockchain.com then I will create a new topic for update.
Locking this thread.

Thank you, everyone