My Recent Experience at a Land-Based Casino

[blockman]

If the owner doesn't really have a sense of sympathy and he's all in for the money and profit, he will fire the employee that has stopped one of his customers from gambling because of the situation.
But if the owner has compassion and understanding, that won't be a big deal to him. This happens in some casinos too when they see someone can't handle the addiction, they're banning them from entering the premises.

[serjent05]

If the owner doesn't really have a sense of sympathy and he's all in for the money and profit, he will fire the employee that has stopped one of his customers from gambling because of the situation.
But if the owner has compassion and understanding, that won't be a big deal to him. This happens in some casinos too when they see someone can't handle the addiction, they're banning them from entering the premises.

I don't think it is a matter of sympathy.  It is a matter of professionalism but of course, the owner can always give a warning to the employee, that would probably settle it, and possibly the employee won't do that thing again.  What happens, happens, that the employee with his act of rudeness should accept whatever the Casino owner decided while on the other hand if it was the first offense of the employee then the owner can just give the employee a warning.

[TopT3ns]

If the owner doesn't really have a sense of sympathy and he's all in for the money and profit, he will fire the employee that has stopped one of his customers from gambling because of the situation.
But if the owner has compassion and understanding, that won't be a big deal to him. This happens in some casinos too when they see someone can't handle the addiction, they're banning them from entering the premises.

I think all companies are not as easy as you think, they are the top brass in the company sometimes don't want to know the important thing is that the money they have is safe and when appointing employees as holders of financial control of the company, they will choose carefully and will not choose people who have addictions gambling as happened in this case.

[agustina2]

If the owner doesn't really have a sense of sympathy and he's all in for the money and profit, he will fire the employee that has stopped one of his customers from gambling because of the situation.
But if the owner has compassion and understanding, that won't be a big deal to him. This happens in some casinos too when they see someone can't handle the addiction, they're banning them from entering the premises.

Not true. Sympathy should be set aside since that was just a manager. A manager is not the owner of the casino.

If the situation will reach the upper and higher authority that's a big trouble for the manager. Imagine that employee create a panic there all of a sudden.

The manager has no control either to keep or fire the employee. I'm sure the casino owner/s will give a long suspension without pay on that employee to the point that this employee will now think of looking a new job.

[carlfebz2]

If the owner doesn't really have a sense of sympathy and he's all in for the money and profit, he will fire the employee that has stopped one of his customers from gambling because of the situation.
But if the owner has compassion and understanding, that won't be a big deal to him. This happens in some casinos too when they see someone can't handle the addiction, they're banning them from entering the premises.

Not true. Sympathy should be set aside since that was just a manager. A manager is not the owner of the casino.

If the situation will reach the upper and higher authority that's a big trouble for the manager. Imagine that employee create a panic there all of a sudden.

The manager has no control either to keep or fire the employee. I'm sure the casino owner/s will give a long suspension without pay on that employee to the point that this employee will now think of looking a new job.

Its business and as a manager then you should really be wise on taking action whether you would be showing off some symphathy but of course it would really be varying if its really that worth or not really that

crucial on giving out consideration on someone specially into those workers under him in terms of position.You are also just an employee with a higher position but doesnt mean that you would really just sit aside
and do see and letting things to happen and if you do see that it could put harm into business then you wouldnt really be that dumb on not to make out some action against it.
If the situation could be still carried out then its good but if its not then go for the last resort which is to fire him.

[xSkylarx]

If you were the casino manager would you fire the casino worker for interfering with your business or would you ban the gambler from visiting the casino?

Banning the gambler won't do anything good to his gambling habit. He will just go to a different casino or gamble online. What I will do is I will invite a psychologist to the casino to talk to him abiout why is he still gambling everyday despite of his losses and his wife just gave birth. If that doesn't work then I won't be able to do anything for him anymore as it's not the casino's concern why he continues to gamble.

As for the casino worker, that is not enough reason to fire him. He is just concern to the addicted gambler and did not do anything to the casino's profit

[jrrsparkles]

I recently visited a land-based casino after a long time to gamble, have some drinks and enjoy live music with a couple of my good buddies. Not long after we settled in, we heard one of the casino workers yelling at one of the gamblers. He said, "Sir please you have to leave now. You come here every day and you keep losing. Please be considerate of your wife and your newborn babies." The backstory is that this particular man is a very popular gambler at the casino not because of his winnings but because he keeps losing. Despite his losses, he would return to the casino the next day to gamble. From the story, his wife had just been delivered with twins. I would later find out that the casino worker is his nephew.

If you were the casino manager would you fire the casino worker for interfering with your business or would you ban the gambler from visiting the casino?

Still he is a worker who is supposed to be providing the best user experience not yelling at anyone, if the person really wanted he can talk about this outside of the casino but anyway the person who is betting needs to realize what is the right thing to do for the current situation or no one can force them to do anything.

[ethereumhunter]

If you were the casino manager would you fire the casino worker for interfering with your business or would you ban the gambler from visiting the casino?

Banning the gambler won't do anything good to his gambling habit. He will just go to a different casino or gamble online. What I will do is I will invite a psychologist to the casino to talk to him abiout why is he still gambling everyday despite of his losses and his wife just gave birth. If that doesn't work then I won't be able to do anything for him anymore as it's not the casino's concern why he continues to gamble.

As for the casino worker, that is not enough reason to fire him. He is just concern to the addicted gambler and did not do anything to the casino's profit

I agreed to invite a psychologist to the casino so he could consult about his gambling problems. I think it will work if there is support from all parties, especially him, who is willing to open himself up with help so that he can cure his addiction. This will be an attempt to help her heal and she will see that she is not alone in solving her problems. If this works, I think he can get better soon because he will surely realize that everyone is still supporting him and wants him to get better.

[keyscore44]

I recently visited a land-based casino after a long time to gamble, have some drinks and enjoy live music with a couple of my good buddies. Not long after we settled in, we heard one of the casino workers yelling at one of the gamblers. He said, "Sir please you have to leave now. You come here every day and you keep losing. Please be considerate of your wife and your newborn babies." The backstory is that this particular man is a very popular gambler at the casino not because of his winnings but because he keeps losing. Despite his losses, he would return to the casino the next day to gamble. From the story, his wife had just been delivered with twins. I would later find out that the casino worker is his nephew.

If you were the casino manager would you fire the casino worker for interfering with your business or would you ban the gambler from visiting the casino?

Unfortunately, if this story is true, it is a very sad situation. On the business side, the behavior of the employee puts him at risk for the casino's work and unfortunately as a manager I would have to fire him. However, people with such great empathy will surely find a better job in institutions helping people.

[Cookdata]

Banning the gambler won't do anything good to his gambling habit. He will just go to a different casino or gamble online. What I will do is I will invite a psychologist to the casino to talk to him abiout why is he still gambling everyday despite of his losses and his wife just gave birth. If that doesn't work then I won't be able to do anything for him anymore as it's not the casino's concern why he continues to gamble.

As for the casino worker, that is not enough reason to fire him. He is just concern to the addicted gambler and did not do anything to the casino's profit

Inviting a psychologist to Casino is a bit of a stretch for the attendant and the owner of the Casino, the owner of the gambling house didn't build it to change people's minds about gambling, it a place to make money from everyone. If I am to be in the attendant shoe, I would rather invite one home for him instead of pushing one to the Casino, that will even risk his job and relationship with the owner of the place. He is there to work and earn your money and not to start giving therapist to people, I don't think the owner will be happy by inviting a special person in changing the gambler's mindset.

[YOSHIE]

If you were the casino manager would you fire the casino worker for interfering with your business or would you ban the gambler from visiting the casino?

He is aware and knows/casino owner/manager, gambling is high risk, moreover he was warned it was his nephew, obviously he gave good advice to his nephew, stop and think about his family, if I were in that land-based casino, I would do the same as that person.

Doesn't he realize, he's lost repeatedly in casino bets and he has a small child/wife that he needs and should take care of, he's gone astray if he doesn't heed what the land casino manager suggests, hopefully something like that doesn't happen to us.

[rahmad2nd]

If you were the casino manager would you fire the casino worker for interfering with your business or would you ban the gambler from visiting the casino?

Banning the gambler won't do anything good to his gambling habit. He will just go to a different casino or gamble online. What I will do is I will invite a psychologist to the casino to talk to him abiout why is he still gambling everyday despite of his losses and his wife just gave birth. If that doesn't work then I won't be able to do anything for him anymore as it's not the casino's concern why he continues to gamble.

As for the casino worker, that is not enough reason to fire him. He is just concern to the addicted gambler and did not do anything to the casino's profit

inviting a psychologist to a gambling house is something that is impossible for a manager to do, in my opinion there is no correlation and benefit for a gambling house. it is fitting that if i were a manager i would ask why he is yelling at casino guests despite the brotherly bond between uncle and nephew. if his answer is illogical I will fire him and if he answer makes sense then I will just admonish him not to repeat this treatment to other guests. In my opinion, someone who visits a gambling house is a guest so they should be given good service. the worker should have taken his uncle out of the casino, reprimanded him and sent him home.

[Gianluca95]

I recently visited a land-based casino after a long time to gamble, have some drinks and enjoy live music with a couple of my good buddies. Not long after we settled in, we heard one of the casino workers yelling at one of the gamblers. He said, "Sir please you have to leave now. You come here every day and you keep losing. Please be considerate of your wife and your newborn babies." The backstory is that this particular man is a very popular gambler at the casino not because of his winnings but because he keeps losing. Despite his losses, he would return to the casino the next day to gamble. From the story, his wife had just been delivered with twins. I would later find out that the casino worker is his nephew.

If you were the casino manager would you fire the casino worker for interfering with your business or would you ban the gambler from visiting the casino?

I wouldn't fire the casino worker, I'll give to him a reward for what he has made.

Anyway, this happen because gambler addicted plays for lose and not for win, they didn't realize what they are doing and plays, always plays until they have finished every money that they have.

PS: maybe is nephew should be in contact with his wife in way to protect him.

[wiss19]

Strange that he always lose. Never seen such a guy that has a terrible luck. Maybe winning in gambling is not for him? And the reason why he keeps on gambling is maybe not because of the profit this time but because he only want to have fun.

When you use gambling for entertainment, you won't mind losing but he better tell that to the people around there so that they will worry less. In the case of the worker that is concerned at the gambler, if I am the owner and I found that out I think I will feel touched. I will give that worker a special treatment among my other workers because I like the attitude that he is showing towards our customers.

[Viscore]

If you were the casino manager would you fire the casino worker for interfering with your business or would you ban the gambler from visiting the casino?

This answer differs from person to person based on personality, If it is a greedy human...they may choose to quickly fire this casino worker, but if you consider that because of the relationship this worker has with this chronic gambler they have lost control and acted unprofessionally, you may just  scold them and caution against such unprofessional acts, but at the same time consider what caused her to act recklessly and try to add such a user to exclusion list so they have restricted access to your casino, maybe it can assist after all just his loss will not affect your profit.

A casino manager should not be biased, but should always be balance in his decision making. Firing his staff will only cause another problem, so it would be better if he can talk to him in a serious way and advise him not to do it again, regardless of how the customer behaves. Also, the manager should not ban the gambler because he's still bringing profits to the casino. However, he can advise him to prioritize his family first especially that his wife needs more time and financial assistance from him. And that won't happen if he keeps gambling all his funds and lose everything in his pocket.

[Slow death]

If you were the casino manager would you fire the casino worker for interfering with your business or would you ban the gambler from visiting the casino?

Banning the gambler won't do anything good to his gambling habit. He will just go to a different casino or gamble online. What I will do is I will invite a psychologist to the casino to talk to him abiout why is he still gambling everyday despite of his losses and his wife just gave birth. If that doesn't work then I won't be able to do anything for him anymore as it's not the casino's concern why he continues to gamble.

As for the casino worker, that is not enough reason to fire him. He is just concern to the addicted gambler and did not do anything to the casino's profit

Doing so could be perceived as discrimination, something that could result in the casino having to pay a large fine. the player needs to make the decision himself to seek medical help, or perhaps the relatives can call a doctor to see the player and the doctor will determine if the player is sick or not. But casino cannot hire a psychologist without the customer's consent because it can be understood as if the casino is discriminating against people

If you were the casino manager would you fire the casino worker for interfering with your business or would you ban the gambler from visiting the casino?

This answer differs from person to person based on personality, If it is a greedy human...they may choose to quickly fire this casino worker, but if you consider that because of the relationship this worker has with this chronic gambler they have lost control and acted unprofessionally, you may just  scold them and caution against such unprofessional acts, but at the same time consider what caused her to act recklessly and try to add such a user to exclusion list so they have restricted access to your casino, maybe it can assist after all just his loss will not affect your profit.

A casino manager should not be biased, but should always be balance in his decision making. Firing his staff will only cause another problem, so it would be better if he can talk to him in a serious way and advise him not to do it again, regardless of how the customer behaves. Also, the manager should not ban the gambler because he's still bringing profits to the casino. However, he can advise him to prioritize his family first especially that his wife needs more time and financial assistance from him. And that won't happen if he keeps gambling all his funds and lose everything in his pocket.

there are cases where the manager if he realizes that a certain player in symptoms of being addicted he can send the player away but this can also create another problem if the player goes to complain in court as the manager may have acted in good faith but he doesn't have any proof that the game is addicted so the court will give the player right

[passwordnow]

there are cases where the manager if he realizes that a certain player in symptoms of being addicted he can send the player away but this can also create another problem if the player goes to complain in court as the manager may have acted in good faith but he doesn't have any proof that the game is addicted so the court will give the player right

That's too far if the case will go to court as that act of the manager is just part of humanity. Well, it's true, and reality speaking that can really happen somewhere if the gambler is too addicted and he wants nothing from anyone but only him to gamble.
He wouldn't care that people are concerned about his situation and he can reason out that it is his money that he's gambling with and no one should intervene with what he is doing whether you're the manager or the owner.

[harizen]

I will give that worker a special treatment among my other workers because I like the attitude that he is showing towards our customers.

Do you mean that yelling in front of many clients there is a good attitude for you?

Always be professional if you are at work and don't make sh*t out there.

If that employee is concerned about his relative, he can grab that person into another spot in the casino and do a confrontation there. Regardless of whether the employee care for his relative or not, it's not appropriate to just shout there in front of other gamblers. The employee should know the limit.

[abel1337]

If you were the casino manager would you fire the casino worker for interfering with your business or would you ban the gambler from visiting the casino?

If I'm the casino owner I wouldn't fire that casino working knowing that the gambler has some serious gambling problems and the worker is the newphew of that gambler. I would resort in humanitarian ways than a greedy casino owner. Also, There could be a negative possible tendency that the gambler might do like taking his own life because of the financial problem he is facing + family responsibilities he don't commit, Surely this will have an impact to the casino especially if this came out on media. This way you don't do unjust with your workers and you avoided future problems in your business. It's the workers family that knows the internal problem with that gambler, It's not a random dude just keep losing. You should be just considerate with the workers action.

[blockman]

If the owner doesn't really have a sense of sympathy and he's all in for the money and profit, he will fire the employee that has stopped one of his customers from gambling because of the situation.
But if the owner has compassion and understanding, that won't be a big deal to him. This happens in some casinos too when they see someone can't handle the addiction, they're banning them from entering the premises.

I don't think it is a matter of sympathy.  It is a matter of professionalism but of course, the owner can always give a warning to the employee, that would probably settle it, and possibly the employee won't do that thing again.  What happens, happens, that the employee with his act of rudeness should accept whatever the Casino owner decided while on the other hand if it was the first offense of the employee then the owner can just give the employee a warning.

Owner or the person in charge can follow what he thinks is right. He can have sympathy and stop that customer per se if he's certainly cannot stop himself.
If they think that it's rudeness, on the case and example of OP is different. They're relatives and that's why he has to stop what the customer has been doing because of real world problems and obligations he has to face. That's where the sympathy goes and that's why if there's really no concern on them, whether it's the owner or just an employee, I'm sure that it's understandable whatever they choose to decide.