Resolved

[SammyGambler]

Resolved

[bittraffic]

Are they just one company?  5.8 BTC is big, many casinos would shake heads before giving that up.

Taking the word ifrom forum threads and not on the Terms and Conditions page of the casino will really be harmful, we don't know who wrote in the thread if it's really them or a representative of the casino.

[judeafante]

You have provided all the transaction deposit, timeline events, and everything that will validate your accusations so your accusations right now are legit, I hope Owl.games will come down here and give their version of the story, it should be a good version OP has all the details of the accusation and even posted a video of his winnings in the slot, I can not say congratulation to OP for winning a big amount in a slot, because there's an allegation of cheating and he can not withdraw his earnings.

[noorman0]

-snip-
Link to Bitcointalk forum where Sandboxcasino DELETED VPN post on July 11, 2022:
https://i.postimg.cc/fyRHqLzc/3465-F7-B6-6-BAB-4-DD6-9-F19-120-D965-FD9-F4.jpg

The post archive before it was edited is here, https://ninjastic.space/post/59222459.
Retracted statement:

The VPN usage is also tolerated for the use of bonuses, as we know some providers do choose to block certain countries but we do not want this affecting the overall experiences of our customers. If we do suspect bonus abuse then that would be dealt individually, we are all for the "fair play, fair pay" motto.

While I'm siding with Op's accusations based on his confession, the company seems to be looking into some of the OP's possible breaches that would allow to not pay out the winnings. the obligation to pay 5BTC I think is enough reason to drain their bankroll, especially if they collect it when the bitcoin price is @60k^.

[robelneo]

-snip-
Link to Bitcointalk forum where Sandboxcasino DELETED VPN post on July 11, 2022:
https://i.postimg.cc/fyRHqLzc/3465-F7-B6-6-BAB-4-DD6-9-F19-120-D965-FD9-F4.jpg

The post archive before it was edited is here, https://ninjastic.space/post/59222459.
Retracted statement:

The VPN usage is also tolerated for the use of bonuses, as we know some providers do choose to block certain countries but we do not want this affecting the overall experiences of our customers. If we do suspect bonus abuse then that would be dealt individually, we are all for the "fair play, fair pay" motto.

While I'm siding with Op's accusations based on his confession, the company seems to be looking into some of the OP's possible breaches that would allow to not pay out the winnings. the obligation to pay 5BTC I think is enough reason to drain their bankroll, especially if they collect it when the bitcoin price is @60k^.

OP in fact has a strong case based on the evidence provided and the links you provided one of the conversations that look interesting is this one
https://casino.guru/sandboxcasino-io--player-s-struggling-to-withdraw This conversation is very interesting to follow and many are waiting on Sandbox answer on the continuity of this allegation he only has SandBoxCasino.io has 1d 18h 47m 12s to reply after I posted this so we'll see if Sandbox will answer will we have a flag for Owl.games after this case becomes unresolved, that remains to be seen
 

[PaperWallet]

-snip-
Link to Bitcointalk forum where Sandboxcasino DELETED VPN post on July 11, 2022:
https://i.postimg.cc/fyRHqLzc/3465-F7-B6-6-BAB-4-DD6-9-F19-120-D965-FD9-F4.jpg

The post archive before it was edited is here, https://ninjastic.space/post/59222459.
Retracted statement:

The VPN usage is also tolerated for the use of bonuses, as we know some providers do choose to block certain countries but we do not want this affecting the overall experiences of our customers. If we do suspect bonus abuse then that would be dealt individually, we are all for the "fair play, fair pay" motto.

While I'm siding with Op's accusations based on his confession, the company seems to be looking into some of the OP's possible breaches that would allow to not pay out the winnings. the obligation to pay 5BTC I think is enough reason to drain their bankroll, especially if they collect it when the bitcoin price is @60k^.

OP in fact has a strong case based on the evidence provided and the links you provided one of the conversations that look interesting is this one
https://casino.guru/sandboxcasino-io--player-s-struggling-to-withdraw This conversation is very interesting to follow and many are waiting on Sandbox answer on the continuity of this allegation he only has SandBoxCasino.io has 1d 18h 47m 12s to reply after I posted this so we'll see if Sandbox will answer will we have a flag for Owl.games after this case becomes unresolved, that remains to be seen
 

Aha, very interesting. Let me translate: The SandBoxCasino.io is not a sponsor scammer on this forum, so they are not allowed to scam.
Let me quote their terms and conditions:

3.13 You warrant not to use any form of VPN or other methods or program fit to hide your IP or your state of origin. Users or customers found to use a VPN without the companies consent will be excluded from all services on the website, and all remaining funds will be frozen indefinitely. You acknowledge that you are solely responsible for all losses that might occur to you over your VPN usage without the companies consent, including but not limited to financial losses and the loss of your account on the website.

OP while you played on their website, you've agreed to their terms and conditions. Haven't you read them?

On the other hand, the same case of 120,000 dollars with the scammer FortuneJack here: https://bitcointalk.org/index.php?topic=5368279.0

Does not get support because FortuneJack is a scammer sponsoring the forum

[Yogee]

.....
SandBoxCasino.io acknowledged in the ICB.org complaint and Casino.Guru complaint that they posted VPN was allowed in their support forums, yet stated the terms and conditions should supersede their post!

Can you place the link of their statement on ICB and Casino.guru? It's hard browsing on mobile and I may have missed it. I only saw "using old posts on forums" and not a direct admission.

Another thing I would like to know is what happened to the separate investigation of the game provider? It seems they already abandoned that and just focused on the use of VPN and deposits from Coinbase. Maybe they already have the report which says nothing irregular on the part of the player.

....

3.13 You warrant not to use any form of VPN or other methods or program fit to hide your IP or your state of origin. Users or customers found to use a VPN without the companies consent will be excluded from all services on the website, and all remaining funds will be frozen indefinitely. You acknowledge that you are solely responsible for all losses that might occur to you over your VPN usage without the companies consent, including but not limited to financial losses and the loss of your account on the website.

OP while you played on their website, you've agreed to their terms and conditions. Haven't you read them?

It's hard to use this as defense since they already posted in their ANN that using VPN was tolerated. It's like saying it's okay to violate parts of their terms and conditions.

[PaperWallet]

....

3.13 You warrant not to use any form of VPN or other methods or program fit to hide your IP or your state of origin. Users or customers found to use a VPN without the companies consent will be excluded from all services on the website, and all remaining funds will be frozen indefinitely. You acknowledge that you are solely responsible for all losses that might occur to you over your VPN usage without the companies consent, including but not limited to financial losses and the loss of your account on the website.

OP while you played on their website, you've agreed to their terms and conditions. Haven't you read them?

It's hard to use this as defense since they already posted in their ANN that using VPN was tolerated. It's like saying it's okay to violate parts of their terms and conditions.

It doesn't matter. This does not mean that the player did in fact agree to these terms and conditions upon registering on this website, and thus he is solely responsible for his loss, as it says in their terms and conditions.

By the way, there was yet another similar case with Stake, they were advertising they don't do KYC, and a player had his winnings frozen because they wanted him to do KYC: https://bitcointalk.org/index.php?topic=5390206.0 and he couldn't do that because he was playing from a prohibited jurisdiction.
This case did not get support from the forum.

You just can't fool anybody that all of the following messages supporting the player are not because he was a victim of a scam but because the scammer is not a sponsor on this forum, contrary to other websites that are scams but that are also sponsors.

[dkbit98]

After I posted about their public acceptance of VPN, they went in and deleted their BitCointTalk.org post, but not before I got a screenshot of it.

I can confirm they edited their post and they obviously wanted to hide something, but this was already archived with several services, one of them being ninjastic website.
To be fair they said VPN is only tolerated not fully accepted, but coming back and editing post proves they tried to mislead people:
https://ninjastic.space/post/59222459

They later posted on Bitcointalk.org forum that they just wanted the KYC information so they could develop a profile of a scammer, which meant they never had any intention of paying me.

This is unacceptable behavior from them, first asking every possible document you provided just to create some alleged scammer profile. 
Now they can sell this personal information and nobody could do anything about it, at very least they won't keep it safe that's for sure.

I don't like getting involved early and take sides until I hear both parties in this case, but it looks seriously bad behavior from SandBoxCasino.
If I don't hear any reasonable explanation and counter prof from them I will consider tagging them for this and I am calling other DT members to examine this as well.

[NotATether]

Aha, very interesting. Let me translate: The SandBoxCasino.io is not a sponsor scammer on this forum, so they are not allowed to scam.

In direct contradiction to your statement, OWL Games (who is owned by the same company) had a 6-month long signature campaign (link) but they have suspiciously paused it one week ago.

[aioc]

Aha, very interesting. Let me translate: The SandBoxCasino.io is not a sponsor scammer on this forum, so they are not allowed to scam.

In direct contradiction to your statement, OWL Games (who is owned by the same company) had a 6-month long signature campaign (link) but they have suspiciously paused it one week ago.

The campaign was paused over a month ago it was a long 23 weeks of campaign it is from this campaign that I learned about their Owltoken and bought it on Pancakeswap and that's one good decision I made 30% profit they are still in contention on being the best token based casino so I hope they can fix this issue and kept their reputation, I'm following the outcome of this issue hoping it will be resolve in a fair manner.

23th Week Payment Sent. Tnx Id=48551ba8d93bf8e9df99807c4b7f7f4481ac593d1bd487898f54771a6953f98b
This was a long Journey (23th week)  with you and the owl team. It's my pleasure to work with you Guys and I am pretty sure we will work together in future. OWL team decided to pause this campaign for now due to a bad experience with bounty cheaters. I am not sure they will come back in near future or not. But yeah think positive always
So the Campaign is now Officially Paused.

[coin-investor]

The representative of Owlgame has not been online for over a week now but he posted an update on Sammy's case and I'm posting it here as a reference for those who are asking why Owlgames is not addressing this issue, but I'm sure we will hear more updates coming from Owlgames and Sandboxcasino in a few days hopefully not weeks.

Regarding the case of Sammy1:


Sammy firstly wrote to our email regarding his case with sandboxcasino on June 19th, 2022.

We replied on the 20th, June 2022 with the fact that:

1. SandboxCasino operates on their own using the owl.games casino software, they handle the bankroll, payment processing, players, on their own.
2. We have also sent an email on that day to SandBoxCasino asking them to justify the ban.

SandBoxCasino provided enough evidence that Sammy1 has multiple accounts (at least 13 accounts) with SandBoxCasino, which clearly violated the terms.

We replied to Sammy1 on June 21st, 2022 that SandboxCasino has banned him because of the multiple accounts violation.


OwlGames Team

[NotATether]

The campaign was paused over a month ago it was a long 23 weeks of campaign
...

Damn it, I must have confused June for July.

@SammyGambler:

So called "Super Unlimited Proxies" are quite slow, and most don't even let you choose a location. Why not just use Proton VPN? It at least has a decent free version, and you can pay $10/month for faster servers [as a quite happy customer of their VPN].

[noorman0]

Aha, very interesting. Let me translate: The SandBoxCasino.io is not a sponsor scammer on this forum, so they are not allowed to scam.

I'll straighten out my support for the OP.
I said "while" as far as there has been no form of defense from owl.games representatives, that doesn't mean I won't change sides. Not all reports have to be concluded as absolute fraud, need to be reviewed on a case by case basis.
For note, this forum is not a court that is always tried to be fair even though all members (DTs) have tried to be as objective as possible.

[dkbit98]

It’s an interesting point you brought up about owl.games ending their signature campaign around the time I started sounding the alarm bells about not getting paid on their BitcoinTalk forum.

I gave FrankBank, creator of SandboxCasino topic, a neutral warning feedback for now, but I have a feeling he is not going to come back any time soon.
If nothing changes next week and if he don't return to forum or explain their action, I will consider switching my feedback to negative.
Everyone should watch out and stay away froom SandboxCasino until this case is resolved, and same thing is for Owl.Games.

[yahoo62278]

Both the sandboxcasino rep and owlgames rep have not been online for 10-11 days. Maybe contact Sujonali their campaign manager and have him reach out to the casino to have them comment here.

Case looks shady as hell with them editing posts, but I'd like to hear their side before passing judgement.

[yahoo62278]

Both the sandboxcasino rep and owlgames rep have not been online for 10-11 days. Maybe contact Sujonali their campaign manager and have him reach out to the casino to have them comment here.

Case looks shady as hell with them editing posts, but I'd like to hear their side before passing judgement.

I just saw another user posted on the owl.games BitcoinTalk forum that their account was closed out after winning $1K. Sandboxcasino.io just blocked me on Twitter. I guess they’re just hoping that by ignoring me, it will go away.

The issue with the other accusation in the owlgames thread is that that user made the accusation, made 1 post, posted 0 proof, and then logged out never to be seen again so far. I have a hard time believing newbies who post like that.

[owlgames]

Here we owl.games team will quote again our reply: (which we sent weeks ago)

Regarding the case of Sammy1:


Sammy firstly wrote to our email regarding his case with sandboxcasino on June 19th, 2022.

We replied on the 20th, June 2022 with the fact that:

1. SandboxCasino operates on their own using the owl.games casino software, they handle the bankroll, payment processing, players, on their own.
2. We have also sent an email on that day to SandBoxCasino asking them to justify the ban.

SandBoxCasino provided enough evidence that Sammy1 has multiple accounts (at least 13 accounts) with SandBoxCasino, which clearly violated the terms.

We replied to Sammy1 on June 21st, 2022 that SandboxCasino has banned him because of the multiple accounts violation.


Also we would love to clarify on our bitcointalk marketing strategy( which we think we do not have to):

We choose to pause it because we are more Web 3.0 orientated but not BTC focused. 99% of our users are NOT btc users. The campaign signature did not fulfil our initial expectations so we paused it.


OwlGames Team

[dkbit98]

1. SandboxCasino operates on their own using the owl.games casino software, they handle the bankroll, payment processing, players, on their own.

It's interesting that you decided to take a break from forum and pause campaigns at the same time like SandBoxCasino, and we should believe that you are totally separated and not connected?

SandBoxCasino provided enough evidence that Sammy1 has multiple accounts (at least 13 accounts) with SandBoxCasino, which clearly violated the terms.

I would like to see where exactly is this ''evidence'' posted and published?
You should know that people with same VPN service and IP address can be much more than just alleged 13 accounts you reported... maybe you just don't know how VPN works.
Sandbox should provide some proof for their claims and address connection for this accounts.

We choose to pause it because we are more Web 3.0 orientated but not BTC focused. 99% of our users are NOT btc users. The campaign signature did not fulfil our initial expectations so we paused it.

In same time like SandboxCasino and for the same reason?!  

RED FLAG #1: Sandboxcasino.io removed the link to the Antillephone License Validation website that proudly shows they’re owned by “Cyber Galaxy B.V.”

RED FLAG #2: Within two hours of owl.games posting in this forum, Sandboxcasino.io updated their terms of service to remove any reference to being owned by Cyber Galaxy B.V..

More editing, looks like I am going to switch my feedback to negative. 
Everoyone should avoid using this casinos.

[robelneo]

More editing, looks like I am going to switch my feedback to negative. 
Everoyone should avoid using this casinos.

Not really good it looks like there's manipulation going on to take down the pieces of evidence, Owl. games should give us more information they can ask for this information on SandboxCasino, Owl.games should be transparent if they want to still have a good reputation here in Bitcointalk if they discard the forum because according to them their recent campaign did not meet their expectation, let see if the flag and red tag will not reflect on their reputation in the gambling community.