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Author Topic: 6840 euros missing because of a mistake from Stake.com  (Read 474 times)
TwitchySeal
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August 28, 2022, 05:28:28 PM
 #21

I've lost access to my first account due to incorrect email address.

I guess you have a case sort of.  Im having a hard time buying your new story though.  You were pretty explicit in your first version of events:

I just added one more precision to my story. The order of events presented was correct and hasn't changed, and I am not lying.




They should be the ones telling you this, not me.  So it sucks they're just blowing you off, but there is no issue, the bet was clearly rejected before the outcome was determined.



What happened:
1-I deposited 0.08925405 BTC on Stake on the 2nd of august 2022, first confirmation of the transaction at 9h30 am UTC
2-I saw my balance showing 1980 euros, so I bet on Hippodrome Live roulette, at 9h31:18 UTC on multiple numbers, about all of my balance, and I had 300 euros on number 32
3- Edit: 08-09-22 (to assess that the bets were not rejected immediately) I see my bet debited from my balance, the chips taken into account on the table after bets were closed, and the ball make a few rounds
4-I see a message saying "your bet has been rejected"
5-I see the ball make about 2 to 3 rounds before landing on number 32 (this is probably why I didn't post this in the scam accusation section, as I thought they might not have cancelled my bet because of the result)
6-I make another 1980 euros bet at 9h33:03 UTC, and it also gets rejected, but this time the bet would have lost
7-I go to another live roulette, make the same bet, bets accepted, and lose.





Since Stake did not want to address this issue, I am burning my Saturday boost bonuses into the genesis address. I have done so last week and this week and here are the transaction hashes:
d00eef8e87298a65d668ad2cfe0563f7304fd300ab790319e4694cd0929ed05e

abe2d3661649ca6fe5a75e1dabd1aab6145f9a59d149cf8d9d15b02b8c7f9b01

So they might want to close my account rather than waste this money.

I don't think they will care that you sent $5 to an unusable address.


You gotta pick your battles.  You picked a bad one.

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edgycorner
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August 30, 2022, 02:37:52 AM
 #22

I've lost access to my first account due to incorrect email address.

I guess you have a case sort of.  Im having a hard time buying your new story though.  You were pretty explicit in your first version of events:

I just added one more precision to my story. The order of events presented was correct and hasn't changed, and I am not lying.


Since Stake did not want to address this issue, I am burning my Saturday boost bonuses into the genesis address. I have done so last week and this week and here are the transaction hashes:
d00eef8e87298a65d668ad2cfe0563f7304fd300ab790319e4694cd0929ed05e

abe2d3661649ca6fe5a75e1dabd1aab6145f9a59d149cf8d9d15b02b8c7f9b01

So they might want to close my account rather than waste this money.
Move on bro

I believe that your case is genuine but that isn't enough. There's no conclusive evidence. Only stake has it.

They definitely have a time log(exact time of when your bet got declined) and info on stream delay(like how many seconds of delay). These two facts when combined can prove or disprove your claim. And we have no way to corroborate this info either, if they choose to provide it to disprove your claim.

Nothing can be done here. Sorry.
Unless Stake decides to be generous. Which has happened before.
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August 30, 2022, 04:41:03 AM
 #23

You gotta pick your battles.  You picked a bad one.

I agree, but I don't think of it myself as a battle, I'll just be burning my weekly rewards once a week and post it here, that's it, I won't do anything else.

I also have another Stake account, on which I get more rewards, so I'll be burning those as well. If this is against their rules to have 2 accounts, that's another reason for them to close both of my accounts.



Move on bro

I believe that your case is genuine but that isn't enough. [...] Nothing can be done here. Sorry.

I understand, no problem, thank you for the kind words anyway:)
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September 19, 2022, 02:46:27 PM
 #24

The weekly rewards are becoming low since I am no longer betting, so sometimes the weekly reward gets smaller than the minimum withdrawal. Although it is now ok since I got a large enough monthly reward.

Here's the transaction hash for the burning of my rewards: bb7620043cc1b054ade8a33bfa09bb7b689553931e52fb69bb9785e243d94055
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