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Author Topic: I can't withdraw my winnings from the MBit Casino for 2 months. Please help!!!  (Read 305 times)
ambilianburnet (OP)
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August 09, 2022, 12:29:23 PM
 #1

I've never written bad reviews on stores, service, or anything else before. However, this time I just couldn't help myself. Especially since I just don't know what to do anymore. Maybe someone on this forum can help me. To be honest, I'm desperate.

The thing is, I sometimes gamble. Not very often, just to have fun after my working day. I've been playing at MBit Casino https://www.mbitcasino.io/ lately. My favorite slots are Rooster Fury, Buffalo, and 100 Zombies, I play them most frequently and sometimes win there. Everything was fine until I won 14036 DOGE at MBit Casino.

I can’t withdraw my winnings for more than 2 MONTHS.  

I sent them selfies with my passport.  I sent them a bank statement. I did absolutely everything they said. But guess what? I never got an answer! I have repeatedly written to them in the chat and by email. They just ignored me for almost 2 months (I won on June 17). This is outrageous! Where else can I turn for help so that I can withdraw my winnings???
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Jawhead999
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August 09, 2022, 12:36:21 PM
 #2

Their representative in this forum mBit Casino wasn't online since last year, so you can't expect anything in this forum. Moreover he already got negative feedback (to show if the user have a problem of financial related), but he doesn't have any flag.

You can provide all the proof and I would add a flag type 1 on his account.

IMO 14036 DOGE isn't a reasonable amount if you want to take legal action against MBit Casino, I feel sorry for your losses.

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efialtis
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August 09, 2022, 12:41:53 PM
 #3

I've never written bad reviews on stores, service, or anything else before. However, this time I just couldn't help myself. Especially since I just don't know what to do anymore. Maybe someone on this forum can help me. To be honest, I'm desperate.

The thing is, I sometimes gamble. Not very often, just to have fun after my working day. I've been playing at MBit Casino https://www.mbitcasino.io/ lately. My favorite slots are Rooster Fury, Buffalo, and 100 Zombies, I play them most frequently and sometimes win there. Everything was fine until I won 14036 DOGE at MBit Casino.

I can’t withdraw my winnings for more than 2 MONTHS.  

I sent them selfies with my passport.  I sent them a bank statement. I did absolutely everything they said. But guess what? I never got an answer! I have repeatedly written to them in the chat and by email. They just ignored me for almost 2 months (I won on June 17). This is outrageous! Where else can I turn for help so that I can withdraw my winnings???

Hi,

while we have not been doing a whole lot with Mbit Casino, we can definitely try to help. Since I do not want to share my email right here, please visit our website and use the contact form if you are ready to try. To begin with, your username on the site as well as some information on what happened/status quote will suffice.

acroman08
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August 09, 2022, 02:11:59 PM
 #4

would you mind sharing any evidence/screenshots supporting your claim? I am not saying that you are lying but including your evidence supporting your claims on a scam accusation or complaint would definitely help your case to be supported by the forum members.

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Extrarakeback
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August 09, 2022, 02:16:38 PM
 #5

Why do you go to some unknown Casino ?
And all the hassle selfies and so on.
Do you think by going to some unknown Casino or new Casino the RTP or or the luck will be better ?
When joining some unknown Casino you don't just need luck to win
You need also luck to withdraw.

Good luck anyway

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August 09, 2022, 02:37:15 PM
 #6

You play on the wrong gambling site, why don't you find out first the reputation of the gambling site before you play there.

Mbitcasino, has a series of accusations on this forum, it's not good, many Mbit users are victims.
Case:
MBIT CASINO SCAMMED ME
[Attention Please]Mbitcasino SCAM!!!!

There's not much we can help you with, but try following the members' suggestions below.

Always follow the appropriate format to make it easy to help solve your problem

ANN Thread:  mBit Casino | 24/7 Live Dealers, 250+ Games and growing, Chat Support, Licensed

Profile: @mBit Casino

back to the past:

October 09, 2018

[SCAM] mBit Casino ***DO NOT PLAY*** ( Amount Scammed: 63.9 BTC )

Is a casino that hasn't solved this 63 bitcoin problem yet, I hope at least they can solve your problem.

Because the mBit account has been inactive since 2021, not sure if you can get the full answer, but try it.

R


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ambilianburnet (OP)
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August 09, 2022, 05:33:56 PM
 #7

Their representative in this forum mBit Casino wasn't online since last year, so you can't expect anything in this forum. Moreover he already got negative feedback (to show if the user have a problem of financial related), but he doesn't have any flag.

You can provide all the proof and I would add a flag type 1 on his account.

IMO 14036 DOGE isn't a reasonable amount if you want to take legal action against MBit Casino, I feel sorry for your losses.

It's a pity that the MBit representative hasn't been on this forum for so long. I really hope that they'll still listen to my complaint, as I didn't expect such a situation. I truly look forward to them fixing the problem and I'm ready to provide proof! I have all the necessary screenshots where I won the amount, wrote to the support, to the mail and so on! They have to understand that I won't leave it so easily. No one has the right to treat people like that. MBit, we're your players! We make deposits, participate in tournaments, like your posts on social networks! You can't just keep ignoring me, it's not fair! I'll never spend money in your casino again and I don't want to have anything to do with you. But I won't let you ignore me, I want my money back! I repeat: I can provide all the necessary evidence of my rightness! They just need to listen to me!
Killredillla
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August 09, 2022, 05:38:29 PM
 #8

MBit casino guys aren't really active on this forum so its unlikely that they will see your request.

They seem to be active on twitter: https://twitter.com/mbitcasino so try making some noise there they will have to respond eventually.
Franctoshi
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August 09, 2022, 06:12:41 PM
 #9

The thing is, I sometimes gamble. Not very often, just to have fun after my working day. I've been playing at MBit Casino
I can’t withdraw my winnings for more than 2 MONTHS.  

Good you brought this issue here into notice so people can be aware of what is going , maybe if there are other people in this forum that is equally making use of the platform MBit they can testify as well. Base on your explanation that you have given them up till two months is really a enough time for such an issues related to Withdrawal to get resolved. We have had a lot of people that has this issues of some betting platform inability to process withdrawals and withholding customers funds after numerous wins and in their attempts to make a withdrawal of their funds.

R


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PX-Z
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August 09, 2022, 09:10:13 PM
 #10

To OP I guess it will be much more convincing if you can add at least the screenshot of your chat logs and emails you sent (cover the confidential info), the condition of your account, etc. only if available. Because anyone can come up a story and make a post, i don't say that you're one of them but at least include those screenshots so people will be convinced how shitty the casino is regarding your issue.

Hi,

while we have not been doing a whole lot with Mbit Casino, we can definitely try to help. Since I do not want to share my email right here, please visit our website and use the contact form if you are ready to try. To begin with, your username on the site as well as some information on what happened/status quote will suffice.
Considering that OP is a newbie who doesn't know much on this forum (where website URL can be seen), maybe you can add the URL of your website where he can send those info you're asking to get help.

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August 09, 2022, 09:17:36 PM
 #11

They're not active in the forum anymore and I think it's because they must be active somewhere else. None of us will be able to help you except efialtis' offer to you.

Give it a shot and that's the reason why you shared that problem here.

Anyways, good luck. It may not be a lot for them but that's your winnings that you deserve to have.



.
.BIG WINNER!.
[15.00000000 BTC]


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August 09, 2022, 09:48:10 PM
 #12

If the site is not responsive then probably, there’s a problem with their support and they have to address that because you might not the only gambler affected by this.

Its very uncommon for two months not and yet they have no response, I’m not familiar with this site and I wonder why you play on this site OP. Their representative is here but it can be useless as well because they are not active, we can’t help you that much and we can only help to warn other gamblers with regards to your situation OP. Just keep contacting them and if there’s a response already, you can also update us. Give more evidence to strengthen this accusation, that might help. 

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August 09, 2022, 10:10:53 PM
Merited by crwth (1)
 #13

11 replies to this topic so far and 6 have all talked about the forum rep not being active here anymore. Can someone say sig spam? Cmon guys let's not all say the same damn thing to get our post counts in. Read other replies before making a comment.

OP I suggest contacting efialtis as he is likely your only chance.

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August 09, 2022, 10:29:27 PM
 #14

Getting a player to write up a bad review is the last thing that casino management wants to hear. They have their reputation to consider after all.

However, there are some facts here that should be noted. First off, the player has not been banned from the casino. That means that he or she can still get his money. Secondly, the player is not being accused of cheating or otherwise breaking the rules. So, it is possible that there was some sort of misunderstanding between the player and staff at the casino or the player simply has to wait a little longer until his case is resolved.

The best thing to do is to stay in contact with the casino and ask them what happened. @ambilianburnet, when was the last time you got a response from the casino? What was the gist of that communication if you can share with us?

R


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August 09, 2022, 10:41:00 PM
 #15

MBit casino guys aren't really active on this forum so its unlikely that they will see your request.

They seem to be active on twitter: https://twitter.com/mbitcasino so try making some noise there they will have to respond eventually.

They aren't active because they have ongoing scam accusations that they're avoiding.

They know about this and are avoiding it on purpose because they used to be active on the forum before the shitstorm started. They even had a signature campaign here for a while.
They got negative trusted in 2018 and were posting after that but have not addressed the problem, so they know what's up and choose to ignore it.


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August 09, 2022, 11:27:31 PM
 #16

MBit casino guys aren't really active on this forum so its unlikely that they will see your request.

They seem to be active on twitter: https://twitter.com/mbitcasino so try making some noise there they will have to respond eventually.

They aren't active because they have ongoing scam accusations that they're avoiding.

They know about this and are avoiding it on purpose because they used to be active on the forum before the shitstorm started. They even had a signature campaign here for a while.
They got negative trusted in 2018 and were posting after that but have not addressed the problem, so they know what's up and choose to ignore it.


i don't think the OP can resolve his problem. i am seeing that just move on from this disappointing experience from mbit. if the site will be willing to pay, they have at least responded on him. unfortunately, they are also not active in this forum, so hard to get answers also. the amount is not worth pursuing a case. a lesson learned, better play on reputable sites that you can find in the forum, with at least active thread and support.

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August 10, 2022, 02:00:08 AM
 #17

Too bad some of the people who post in this thread don't read or ignore what efialtis mentions, I think what the Op can do is do what efialtis tells and lock this thread and reopen it to provide updates regarding the progress of the case he is experiencing.
@ambilianburnet just read and do what 2 post reply below yours first post.

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August 10, 2022, 02:53:02 AM
 #18

11 replies to this topic so far and 6 have all talked about the forum rep not being active here anymore. Can someone say sig spam? Cmon guys let's not all say the same damn thing to get our post counts in. Read other replies before making a comment.

OP I suggest contacting efialtis as he is likely your only chance.
This is what happening in every thread basically in gambling board. Sometime I read the post and smile actually what they are saying. Smiley
If there are more than one similar case, the comments are same for that cases in different topic by an individual. Don't bother to read previous comments.

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August 10, 2022, 06:20:00 AM
 #19

would you mind sharing any evidence/screenshots supporting your claim? I am not saying that you are lying but including your evidence supporting your claims on a scam accusation or complaint would definitely help your case to be supported by the forum members.

From the investigation their support representative was not active and sharing screenshot would have helped but at this point at hand if he shares those screenshot would anyone help him getting his funds without team members looking into his cases?
Well if he feels to share better for him but at least before drawing up the case there should be a feedback from any of there representative/customer service.

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August 10, 2022, 06:34:05 AM
 #20

I am sorry for your loss but most probably you won't see that 14000 Doge coin again,even if you take legal action I doubt you will win anything against them.You have done the same mistake as many other people who post threads like this one and they have all one thing in common,they rush to play without doing their due search for the casino they want to play at.You have learned the hard way but from now on take some time to read through the ANN threads of all the casinos in this very section and see which one has the best reviews and has not scammed anyone,then go play there with peace of mind.Again sorry for your loss.

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