bitdice delaying everything they can to kyc and withdraw

[YOSHIE]

is there a way to make bitdice reply to all of this? i still believe after everything in hearing their side of the story

Have you not received a reply from the BitDice gambling site/team, yes, I saw a representative: BitDice, in this forum inactive since 2021 september.

If so, try to discuss your problem on their Twitter: @BitDice, I see they are active on Twitter in the past 20 hours or telegram https://t.me/bitdicechannel, I'm sure you will find a solution regarding KYC and withdrawal of your winnings on the BitDice gambling site.

[ugottabet]

yes its 10-15 withdrawl requests since ppl told me 50$ withdrawls were processed faster also i recieve 10 being 430$ instead of 500$ because the ltc price dropped in the time i waited


just realised you guys are right just checked bet history of bitdice and the exact times big bets were lost by players i got my money lool they indeed dont have the funds to pay me

[coin-investor]

yes its 10-15 withdrawl requests since ppl told me 50$ withdrawls were processed faster also i recieve 10 being 430$ instead of 500$ because the ltc price dropped in the time i waited


just realised you guys are right just checked bet history of bitdice and the exact times big bets were lost by players i got my money lool they indeed dont have the funds to pay me

Am I right in my opinion that this is the last time that you are not going to play here anymore and will just look for a better casino that can pay you because they have enough funds to pay their player's withdrawals, many of their players do not know this and by exposing their status many will leave Bitdice and look elsewhere when there are too many casinos to choose, casinos should not create delays false accusations and deceptions.

[ugottabet]

yes that’s absolutely right but its hard to find a casino w good house games that allows the netherlands to play i rly like stairs and limbo and mines and most of them dont offer that here

[goldkingcoiner]

Started playing at bitdice. Seemed fun at first.

I deposited 50$, won in the whole session 750$,  super excited but then I saw chats coming in that withdrawals took 20 days or ppl didn't get conformation emails on withdrawals, so I got scared.

I withdrew 750$ and after 4 hours I got asked for kyc. I instantly send the documents and it has been 80+ hours and kyc hasn’t even been completed.

Live support keeps saying they’ll ping the team but nothing happens. Payment team also said they didn't receive my proof of funds which I send 6 hours before that as asked.

They keep making up reasons to delay the whole process and keep telling me to wait 24h and I'm sick of it.

I would not call $750 usd a "huge amount" because relative to the profits and turnover of the mentioned online gambling casino, or any gambling casino, for that matter, the amount is not significant. So I doubt that they have money troubles. They might be stalling to maximize their profits or because they have an ineffective kyc system.

[ugottabet]

well idc what it is i lost 150$ already and would like to get my cash and be gone

[ugottabet]

well idc what it is i lost 150$ already and would like to get my cash and be gone

Start using the quote button to reply properly on the post that you want to answer. I thought your withdrawal is already pending? Why do you still have access on it to use for gambling? You are doing what the casino really want you to do. Don’t waste your profit while you have a pending KYC verification. You might waste your effort when you burn all your profit just because you can’t wait.

i do not have acces to it but ltc prices dropped 10$

[lionheart78]

yes its 10-15 withdrawl requests since ppl told me 50$ withdrawls were processed faster also i recieve 10 being 430$ instead of 500$ because the ltc price dropped in the time i waited


just realised you guys are right just checked bet history of bitdice and the exact times big bets were lost by players i got my money lool they indeed dont have the funds to pay me

Glad to know you are being paid gradually, as I stated, Bitdice doesn't intend to scam but with the possibility of fund shortage, they need to pool the losses of players in order to pay the pending withdrawals.  At least they are taking responsibility and processing your withdrawal request even though they have possible difficulty in funding.  So I think there is no need to worry for now since they have shown how Bitdice is so willing to pay you even if it is in chunks.

[Jemzx00]

well idc what it is i lost 150$ already and would like to get my cash and be gone

Start using the quote button to reply properly on the post that you want to answer. I thought your withdrawal is already pending? Why do you still have access on it to use for gambling? You are doing what the casino really want you to do. Don’t waste your profit while you have a pending KYC verification. You might waste your effort when you burn all your profit just because you can’t wait.

i do not have acces to it but ltc prices dropped 10$

Unfortunately, there's nothing you can do anymore as your withdrawal request in thru crypto and not dollar based. Once you received all of your withdrawal, I suggest you to never come back on that platform and find something that has a good reputation and will not have any issue with withdrawal. Withdrawal should be processed within the day to avoid sudden changes like what happened to you. Just think of the loss as a charge to experience to never gamble on a casino that has questionable reputation.

[decodx]

I would not call $750 usd a "huge amount" because relative to the profits and turnover of the mentioned online gambling casino, or any gambling casino, for that matter, the amount is not significant. So I doubt that they have money troubles. They might be stalling to maximize their profits or because they have an ineffective kyc system.

Yes, I agree. $750 cannot be called a large amount by any standards for a long-standing online casino. But it is really strange that they decided to pay in so many installments. What if it was $10,000, or even more?

It's hard to say. It is possible that this is some kind of tactic to encourage the player to gamble more. Whatever the case, it is an unfair practice.

[dimonstration]

well idc what it is i lost 150$ already and would like to get my cash and be gone

Start using the quote button to reply properly on the post that you want to answer. I thought your withdrawal is already pending? Why do you still have access on it to use for gambling? You are doing what the casino really want you to do. Don’t waste your profit while you have a pending KYC verification. You might waste your effort when you burn all your profit just because you can’t wait.

i do not have acces to it but ltc prices dropped 10$

It’s just a paper loss and not a realized loss. You can still recover it if you will just hold, the money is came from your profit and finally you manage to withdraw part of it so be thankful already that things is already moving forward to your way despite crypto market is on bear market. Weekly candle will be print tomorrow so there’s a high chance that crypto market will recover slightly because it suffers huge dump since Friday.

Just hold since you already wait for a long time just to withdraw your profit.

[acroman08]

and just as i post that i got another 3 im now at 10/15 but live support says all got credited this is not true so hoping this isnt gonna be another issue

wait, so the 10 withdrawal is just being processed but not credited to you wallet yet but they claim that it has been credited already? I suggest taking screenshots if they claim that the fund is being credited but it is actually not.

also whats weird is this:

https://licensing.gaming-curacao.com/validator/?lh=56b5a7682b39b5e2f2cf41e35d479b46

their CGE logo differs from verified to not verified alot idk whats going on with their license

the reason it is not verified is because of the wrong URL. it says bitcointalk.org, it should be bitdice.me. try clicking the curacao logo directly on their website it would redirect you to a verified license.

[dothebeats]

yes its 10-15 withdrawl requests since ppl told me 50$ withdrawls were processed faster also i recieve 10 being 430$ instead of 500$ because the ltc price dropped in the time i waited


just realised you guys are right just checked bet history of bitdice and the exact times big bets were lost by players i got my money lool they indeed dont have the funds to pay me

Casinos who can't pay their players in the event of a win should not operate anymore IMO. Sooner or later, this practice of theirs will be tedious for their team and they'd just want to do an exit scam. I wouldn't trust any such gambling platforms that does this kind of business with their people. It makes them look unprofessional and not worthy of my time and money.

[virasisog]

yes its 10-15 withdrawl requests since ppl told me 50$ withdrawls were processed faster also i recieve 10 being 430$ instead of 500$ because the ltc price dropped in the time i waited


just realised you guys are right just checked bet history of bitdice and the exact times big bets were lost by players i got my money lool they indeed dont have the funds to pay me

Casinos who can't pay their players in the event of a win should not operate anymore IMO. Sooner or later, this practice of theirs will be tedious for their team and they'd just want to do an exit scam. I wouldn't trust any such gambling platforms that does this kind of business with their people. It makes them look unprofessional and not worthy of my time and money.

This is unfair and heartbreaking for gamblers who dedicated a lot of time, effort and funds just to win and hit their target prize but will end up being unpaid. We all know that casinos are businesses but they should also value their customers and be fair to them especially if ayers have complied with their KYC requirements. It will only ruin their reputation if they won't responsibly solve this issue and that will hurt their trust rate.

[nakamura12]

yep got 10/15 right now well it says the last 3 did but nothing in my wallet yet also i get that there is market influence on crypto but they delay it all and i lose 150$ thats not okay

I'm a little bit confused... what is this "10/15" that you are mentioning? Base from your previous posts it refers to the scenario that you have a total of 15 withdrawal requests amounting $750 if all are added. Am I right? Or this is the confirmation of your withdrawal transaction which they were processing according to you.
If it is the first one, then it means you have already received $500 in total. Am I right?

Op requested to withdraw from bitdice and op did see someone who withdrawn fr bitdice amounting to $50 and it's quite faster than withdrawing larger amount so, op did request a withdrawal of 15 times by $50 each. Last post of op means the withdrawal is now processed 10 times already and only 5 left waiting to get confirm before op will receive it all. I don't know if some of it are now processed out of 5 withdrawals.

hey guys sadly no UPDATE yesterday my withdrawls started at 6am its now 11:26am and nothing has been processed sofar

also wanted to post this picture of the chat wich represents exactly what i mean

https://im.ge/i/OUQdfJ

its a mess and i rly hope to be getting my money soon

So they are giving you little by little?  what is happening in Bitdice nowadays?  I remember that back in the days when they are serving players here in crypto gambling with trust and good  management?
why they are facing such kind of issue now?

It seems like that since op withdraw from bitdice 15 times by $50 each and op receive 10 of it and now 5 are left to confirm.

i do not have acces to it but ltc prices dropped 10$

That's how crypto is. Anyway, update the thread when all of it are processed by bitdice but I know you don't like bitdice delaying your withdrawal or it could also mean that they are running low on funds.

[darkangel11]

yes its 10-15 withdrawl requests since ppl told me 50$ withdrawls were processed faster also i recieve 10 being 430$ instead of 500$ because the ltc price dropped in the time i waited


just realised you guys are right just checked bet history of bitdice and the exact times big bets were lost by players i got my money lool they indeed dont have the funds to pay me

You didn't lose anything. You got the same amount of LTC that you had a few days ago and if you're not satisfied with the price of a cryptocurrency you can always refuse to exchange it at that rate. It's always funny when people buy a cryptocurrency and complain that in a given time its price at exchanges went down. Price fluctuates and there's no reason for you to sell at the lows.

Your problems will be noticed and took into consideration by people who use this forum so in a way you've succeeded in raising awareness bout this casino's problems.

I have to say that the support did not act in a professional manner. They were making excuses and blaming it all on another team or their supervisors. This is not how things should be handled.
Also, you kept talking with different people about the same issue. This should be managed by one person because they know the situation best and once a ticket is taken by a support member it should be handled by that support member. I know, I've worked support for a software company for over a year.

[ugottabet]

and just as i post that i got another 3 im now at 10/15 but live support says all got credited this is not true so hoping this isnt gonna be another issue

wait, so the 10 withdrawal is just processed but not credited yet? I suggest taking screenshots if they claim that the fund is being credited but it is actually not.

also whats weird is this:

https://licensing.gaming-curacao.com/validator/?lh=56b5a7682b39b5e2f2cf41e35d479b46

their CGE logo differs from verified to not verified alot idk whats going on with their license

the reason it is not verified is because of the wrong URL. it says [Suspicious link removed]. try clicking the curacao logo directly on their website it would redirect you to a verified license.

that was directly from there mate

[ugottabet]

well idc what it is i lost 150$ already and would like to get my cash and be gone

Start using the quote button to reply properly on the post that you want to answer. I thought your withdrawal is already pending? Why do you still have access on it to use for gambling? You are doing what the casino really want you to do. Don’t waste your profit while you have a pending KYC verification. You might waste your effort when you burn all your profit just because you can’t wait.

I have noticed so many of it's response, but i noticed that it's responding according to what it have in mind. Maybe it doesn't know how to make use of quote to respond to an individual user comment. I believe that if it's a somebody who likes to read and learn from people way of understanding, to quote people.

am i it? really dude?

[ugottabet]

well today only 3 came through sadly still got 5 open hoping for tomorrow

[BitcoinPanther]

I would not call $750 usd a "huge amount" because relative to the profits and turnover of the mentioned online gambling casino, or any gambling casino, for that matter, the amount is not significant. So I doubt that they have money troubles. They might be stalling to maximize their profits or because they have an ineffective kyc system.

Yes, I agree. $750 cannot be called a large amount by any standards for a long-standing online casino. But it is really strange that they decided to pay in so many installments. What if it was $10,000, or even more?

It's hard to say. It is possible that this is some kind of tactic to encourage the player to gamble more. Whatever the case, it is an unfair practice.

No one will try to gamble again  if they experience something like what @OP experienced.  I wouldn't be playing again in this kind of Casino even after they successfully processed my withdrawal.  For me it is no point in playing in a casino that is struggling for funds to payout their player.  Beside imagine the frustration and worries of OP, I bet no one wanted to experience that.

well today only 3 came through sadly still got 5 open hoping for tomorrow

At least you are getting your withdrawals little by little.  Thanks for keeping us updated about your case.