Problem with btc365 bet

[thebloodmaster]

so i guys i somehow got my bet now refunded idk why now tho but it is refunded my withdrawal function is still blocked tho so the full problem is not solve

https://gyazo.com/7bc2014f1997c9481c3a7c3504d5e006


https://gyazo.com/6ba3d2e9fc8b758d29fd97ed7a48b69a

atleast 1 point is now fixed

[BitcoinGirl.Club]

so i guys i somehow got my bet now refunded idk why now tho but it is refunded my withdrawal function is still blocked tho so the full problem is not solve
[...]

Good to hear something is happening. Since one step has taken let's wait for others too. Keep us updated.

[thebloodmaster]

so i guys i somehow got my bet now refunded idk why now tho but it is refunded my withdrawal function is still blocked tho so the full problem is not solve
[...]

Good to hear something is happening. Since one step has taken let's wait for others too. Keep us updated.

would you advise me to wait til 17th october like they said?

[BitcoinGirl.Club]

would you advise me to wait til 17th october like they said?

I don't advise you anything but if I were to wear your shoes then I would wait for their response patiently as they might genuinely is trying to resolve the case.

[thebloodmaster]

would you advise me to wait til 17th october like they said?

I don't advise you anything but if I were to wear your shoes then I would wait for their response patiently as they might genuinely is trying to resolve the case.

true but 30 days for an investigation/verification is quite insane imo not so happy having funds locked

[BitcoinGirl.Club]

true but 30 days for an investigation/verification is quite insane imo not so happy having funds locked

Sorry I was away for a week. You do not have an option left too.
Any update from them anymore?

[thebloodmaster]

true but 30 days for an investigation/verification is quite insane imo not so happy having funds locked

Sorry I was away for a week. You do not have an option left too.
Any update from them anymore?

nope still waiting lets btc365 profile here can answer soon too

[acroman08]

would you advise me to wait til 17th october like they said?

I don't advise you anything but if I were to wear your shoes then I would wait for their response patiently as they might genuinely is trying to resolve the case.

true but 30 days for an investigation/verification is quite insane imo not so happy having funds locked

yep, it is pretty insane, anyway, I just want to share that there was another user who has some issue with another gambling site that has to wait for 3 months before the gambling site "finished" their investigation and allowed the user to withdraw his winnings.

nope still waiting lets btc365 profile here can answer soon too

they haven't been online for a month and their thread is basically abandoned. have you tried looking for them on other platforms/forums and sharing this issue there?

[thebloodmaster]

would you advise me to wait til 17th october like they said?

I don't advise you anything but if I were to wear your shoes then I would wait for their response patiently as they might genuinely is trying to resolve the case.

true but 30 days for an investigation/verification is quite insane imo not so happy having funds locked

yep, it is pretty insane, anyway, I just want to share that there was another user who has some issue with another gambling site that has to wait for 3 months before the gambling site "finished" their investigation and allowed the user to withdraw his winnings.

nope still waiting lets btc365 profile here can answer soon too

they haven't been online for a month and their thread is basically abandoned. have you tried looking for them on other platforms/forums and sharing this issue there?

well idk where i guess i will just wait 2 more weeks and see i think the provider IMesports is the problem

[shasan]

so i guys i somehow got my bet now refunded idk why now tho but it is refunded my withdrawal function is still blocked tho so the full problem is not solve

https://gyazo.com/7bc2014f1997c9481c3a7c3504d5e006


https://gyazo.com/6ba3d2e9fc8b758d29fd97ed7a48b69a

atleast 1 point is now fixed

They have asked you to provide kyc and it is good that you have already provided it to verify. As you have asked KYC I think there is something suspicious about you and for that reason, you have been requested to verify your KYC. And it is great news that they have refunded your bet. Hopefully think they will enable your withdrawal option too.

[thebloodmaster]

so i guys i somehow got my bet now refunded idk why now tho but it is refunded my withdrawal function is still blocked tho so the full problem is not solve

https://gyazo.com/7bc2014f1997c9481c3a7c3504d5e006


https://gyazo.com/6ba3d2e9fc8b758d29fd97ed7a48b69a

atleast 1 point is now fixed

They have asked you to provide kyc and it is good that you have already provided it to verify. As you have asked KYC I think there is something suspicious about you and for that reason, you have been requested to verify your KYC. And it is great news that they have refunded your bet. Hopefully think they will enable your withdrawal option too.

yeah i have no problem with that well 4 days left lets see still dont understand the 30 days waiting time tho

[thebloodmaster]

so another update and im just devastated they  requsted now again kyc  and told me to wait another 30 days !!!!!! i dont know what to do  is theikr maybe a contact info from their licence? i just want to withdrawal my money finally

https://gyazo.com/adaff6a7d727794d411dfa5f33c65e84

https://gyazo.com/4318d7cacc0345c80a37b5ddda5d3721

[acroman08]

so another update and im just devastated they  requsted now again kyc  and told me to wait another 30 days !!!!!! i dont know what to do  is theikr maybe a contact info from their licence? i just want to withdrawal my money finally

https://gyazo.com/adaff6a7d727794d411dfa5f33c65e84

https://gyazo.com/4318d7cacc0345c80a37b5ddda5d3721

another 30 days?!? well, that is frustrating. I wonder why did they ask for another KYC.

anyway, you can find their licence provider here https://www.btc365.com/partner/home/license. looking around it seems like the website of E Gambling Montenegro d.o.o. is www.e-gambling.me, I can't access the website though, I guess my country is restricted or something.

[icopress]

They have asked you to provide kyc and it is good that you have already provided it to verify. As you have asked KYC I think there is something suspicious about you and for that reason, you have been requested to verify your KYC. And it is great news that they have refunded your bet. Hopefully think they will enable your withdrawal option too.

I'm almost sure that something is wrong with this guy, otherwise how to explain that he has problems withdrawing funds at once in three casinos? Although Betnomi approved his withdrawal without KYC (as far as I know).

[thebloodmaster]

They have asked you to provide kyc and it is good that you have already provided it to verify. As you have asked KYC I think there is something suspicious about you and for that reason, you have been requested to verify your KYC. And it is great news that they have refunded your bet. Hopefully think they will enable your withdrawal option too.

I'm almost sure that something is wrong with this guy, otherwise how to explain that he has problems withdrawing funds at once in three casinos? Although Betnomi approved his withdrawal without KYC (as far as I know).

no bro esportbets and btc365 both use imesports as betting provider they make the problems i bet on esports since over 6 years i have my knowledge build im like a Dictionary i mainly use betting agents but sometimes they dont have all games so i searched for alternatives and found both this crypto sites. betnomi all is fine its just this provider if u want to check my bet history and tell me whats wrong im fine with getting limited thats how it is but stealing/freezing funds for 30 days is not ok

[thebloodmaster]

so another update and im just devastated they  requsted now again kyc  and told me to wait another 30 days !!!!!! i dont know what to do  is theikr maybe a contact info from their licence? i just want to withdrawal my money finally

https://gyazo.com/adaff6a7d727794d411dfa5f33c65e84

https://gyazo.com/4318d7cacc0345c80a37b5ddda5d3721

another 30 days?!? well, that is frustrating. I wonder why did they ask for another KYC.

anyway, you can find their licence provider here https://www.btc365.com/partner/home/license. looking around it seems like the website of E Gambling Montenegro d.o.o. is www.e-gambling.me, I can't access the website though, I guess my country is restricted or something.

is down for me too guess it hopeless

[thebloodmaster]

still not fixed next "deadline" is 17th december

[ScamViruS]

still not fixed next "deadline" is 17th december

Why are they repeatedly increasing the deadline? If there is no problem with your bet then why is it taking them so long to resolve this complaint. Since they are asking you to do kyc then you have no choice but to follow their instructions. I know how frustrating it is for a gambler when his winning bets are blocked by gambling websites.

[thebloodmaster]

still not fixed next "deadline" is 17th december

Why are they repeatedly increasing the deadline? If there is no problem with your bet then why is it taking them so long to resolve this complaint. Since they are asking you to do kyc then you have no choice but to follow their instructions. I know how frustrating it is for a gambler when his winning bets are blocked by gambling websites.

cut these clowns keep telling me the vendor/provider does the verification im so sick of this shit

[ScamViruS]

still not fixed next "deadline" is 17th december

Why are they repeatedly increasing the deadline? If there is no problem with your bet then why is it taking them so long to resolve this complaint. Since they are asking you to do kyc then you have no choice but to follow their instructions. I know how frustrating it is for a gambler when his winning bets are blocked by gambling websites.

cut these clowns keep telling me the vendor/provider does the verification im so sick of this shit

They have no representative here as far as I know. So whatever discussion is going on here is one sided, means we are listening to your side. Now if they had a representative then we would have heard the details from both sides and understood exactly what verification was going on.

Since they are keeping you under the pretense of verification and contacting the game provider, it seems there was something suspicious to them. If you haven't done anything suspicious, you can wait.