Sinbad.io Mixer - secure, fast and easy to use

[examplens]

I was checking some email validators, and the response is positive from the servers. Apparently they use the protonmail.ch service.
Now, they may receive emails and not respond for some reason.

If you did not receive an error report or an undelivered message, it is only a confirmation that the support email is active. User @Andrew77Elton5 claimed the opposite thus implying something completely different.

And has anyone tried talking via Telegram?

They were last active on November 17th, quite possibly because of the same user. The appeal was about a similar problem.

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[holydarkness]

Allow me to try an alternative route. I've send them an email to the address, let's wait if they replied me or if his transaction went through [whichever comes first]. If there's an issue with the email address such as what he described, my email should also be failed to reach them. If it does... well, we clarify at least one thing.

I wanted to do the same thing, to test their email address. Did you get a reply yet? Generally, it does not take much time to get a response from the server if the address is not correct.
They have another address on the website, has it been checked as well?

adv@sinbad.io

None so far, but that's to be expected. I think 48h response time is acceptable, especially considering the nature of my email is not so urgent. It didn't bounce so far, and although gmail [I use my gmail account dedicated for spam to try this] will keep trying to send a message up to 3 days --or so, I read-- before it gave up and mark the mail as failed, based on my very own experience, I agree that it should be within a very short time frame if it bounced off. I'll keep us all updated from my side.

I didn't send to the other email, though. I think it'll be quite redundant and just clog their system, especially as Andrew77Elton5 send the email to "support" and the purpose of my email is simply [to be completely honest] to prove or disprove his claim. What do you think? Shall I shoot them the same email to "adv"?

[...]
And has anyone tried talking via Telegram?

I was planning to reach them through it and get to the bottom of this situation once we get a clearer picture of the support email, whether it's working or not and decide if it's necessary to get to them to sort this out based on the email result. I'd like to wait and take it step by step before flooding them with attempts to reach them from every possible channel at once.

[joker_josue]

I was planning to reach them through it and get to the bottom of this situation once we get a clearer picture of the support email, whether it's working or not and decide if it's necessary to get to them to sort this out based on the email result. I'd like to wait and take it step by step before flooding them with attempts to reach them from every possible channel at once.

Yes, you must wait. Flooding them with requests for the same subject will only further hinder support and create difficulty in responding in a timely manner.

Especially because I believe that in phases of very high fees, support is flooded with requests, and they have three times more work to resolve.

[bhadz]

Guys don't forget that we've got 2 days left for prediction 2 of the sinbad.io price prediction. Don't miss it out and post your prediction 2 as well. I'll be posting mine later there.
This is the thread/link for the prediction thread: November SINBAD.IO Mixer Bitcoin Price Prediction Challenge

edit: LOL it turns out I've forgotten my 2nd prediction.

[BitcoinsGreat]

Is the high transaction fee have a negative impact on the mixers and do people uses mixture services less because the network fee is too much these days?

I checked the stats of Sinbad and the traffic in Sinbad during September was around 15.7K monthly while it increased in the month of October to 21.4K. (these details were checked by the free subscription of similar web).

The stats show that there is no decrease in mixer traffic and rather it has shown an increase from the last month. People aren't much worried about the network fee 

[SinBad.io]

Dear users, the service is closed for update and maintenance, the date of works completion will be posted later.

[bhadz]

Dear users, the service is closed for update and maintenance, the date of works completion will be posted later.

Yeah, the website is inaccessible at the moment. But hopefully, the maintenance and the update will be done very soon.
Thanks for keeping us updated, Sinbad representative. 

[virasog]

Dear users, the service is closed for update and maintenance, the date of works completion will be posted later.

Yeah, the website is inaccessible at the moment. But hopefully, the maintenance and the update will be done very soon.
Thanks for keeping us updated, Sinbad representative. 

I do not think this is the right way to do the maintenance of a site. When I open sinbad, I come across this page, showing that the site is inaccessible.



I understand that people at bitcointalk are aware of this maintenance, but what about the people accessing Sinbad directly and not using the bitcointalk forum, they will just think that that site is down. It will have a serious bad impact on their business.

Isn't good to put a page showing that the site is in maintenance mode, rather than making it completely offline especially when it is a service site ?
Also, there is no intimation of when this maintenance will be over, usually the engineers are aware of the tentative maintenance time 

[Yamane_Keto]

I understand that people at bitcointalk are aware of this maintenance, but what about the people accessing Sinbad directly and not using the bitcointalk forum, they will just think that that site is down. It will have a serious bad impact on their business.

I completely agree that placing a sign that the service is currently under maintenance and that it will be reactivated after several hours would be appropriate with providing access for users who have pending transactions related to how their transactions are executed at that time.

I think the current behavior is understandable if they are making major changes such as renaming the service and stopping the current service.

[FatFork]

I completely agree that placing a sign that the service is currently under maintenance and that it will be reactivated after several hours would be appropriate with providing access for users who have pending transactions related to how their transactions are executed at that time.

I think the current behavior is understandable if they are making major changes such as renaming the service and stopping the current service.

No matter what kinds of changes you're making to your website, it's better to put up a coming soon or under construction message instead of just showing people some generic error saying the site is unavailable.  If someone sees that error out of nowhere, they might get frustrated and not want to come back later.  The pro web developers know you gotta keep giving folks a good experience, even when you're working on stuff behind the scenes.

[Lakai01]

[...]
No matter what kinds of changes you're making to your website, it's better to put up a coming soon or under construction message instead of just showing people some generic error saying the site is unavailable.  I

I agree with that, yes. In this case, even cloudflare shows the exception with an HTTP 502.

There is actually only one situation here where this is not technically possible:

If the Sinbad team has to move the entire server infrastructure from one operator to another, then they may no longer have access to the old infrastructure and therefore can no longer place a message there. For this to happen, however, the old operator must have simply turned off the services, and to be honest it doesn't look like that to me either.


Nevertheless, I assume that the infrastructure will soon be available again. A statement from Sinbad about how long the downtime will last would of course be very nice.

[hugeblack]

Nevertheless, I assume that the infrastructure will soon be available again. A statement from Sinbad about how long the downtime will last would of course be very nice.

Sinbad.io Mixer has always been shown as a mixer with enough bitcoins so I don't think the financial situation is the reason, but we cannot ignore reports linking this mixer to Blender.io^[1], which has been a popular mixer for a while, and this was their latest quote:

Services blender.io and blenderwallet.io are closed for maintenance. Completion dates for technical work will be announced later.
Your funds in Blender Wallet are safe. You can wait for the service to open or access them with a mnemonic and passphrase in the Electrum wallet or any other compatible wallet.

Dear users, the service is closed for update and maintenance, the date of works completion will be posted later.

There is a similarity between the two messages, but beyond all theories, let's see what will happen next Thursday (payment day).

[1] https://www.wired.com/story/sinbad-crypto-mixer-north-korean-hackers/

[BitcoinsGreat]

I don't think Sinbad is going anywhere, I guess it is routine maintenance and they will come back more strongly.
If there was any other reason, they could have written more clearly and people would trust them. So I will assume that we are here for a little maintenance and it is time to be a bit patience.

Services blender.io and blenderwallet.io are closed for maintenance. Completion dates for technical work will be announced later.
Your funds in Blender Wallet are safe. You can wait for the service to open or access them with a mnemonic and passphrase in the Electrum wallet or any other compatible wallet.

Dear users, the service is closed for update and maintenance, the date of works completion will be posted later.

There is a similarity between the two messages, but beyond all theories, let's see what will happen next Thursday (payment day).

[1] https://www.wired.com/story/sinbad-crypto-mixer-north-korean-hackers/

By the way, what happened to blender ? Were they closed permanently after this message?

[hugeblack]

By the way, what happened to blender ? Were they closed permanently after this message?

There is a big difference between blender.io and Sinbad.io in the way they manage the campaign, as blender.io stopped their promotional campaign several times and stopped the service repeatedly before it returned, but the last stop was final.
Overall, you have some good news here:

Anyone who were doubting SInbad.

The main management is back and we are sorting out all the dues today.
There were a confusion before they gone away for sometimes.

They thought they sent additional 3 weeks fund but turns out it was a mistake. Now they found out that they did not sent the additional fund. Hence we had some payment issues.
Once the funds are in the address, I will pay all the dues today (I may have a few hours delay because I am going out for a family event)

[joker_josue]

[...]
No matter what kinds of changes you're making to your website, it's better to put up a coming soon or under construction message instead of just showing people some generic error saying the site is unavailable.  I

I agree with that, yes. In this case, even cloudflare shows the exception with an HTTP 502.

There is actually only one situation here where this is not technically possible:

If the Sinbad team has to move the entire server infrastructure from one operator to another, then they may no longer have access to the old infrastructure and therefore can no longer place a message there. For this to happen, however, the old operator must have simply turned off the services, and to be honest it doesn't look like that to me either.


Nevertheless, I assume that the infrastructure will soon be available again. A statement from Sinbad about how long the downtime will last would of course be very nice.

If the website owners have control over the domain, there is no situation that prevents them from creating an informative page about maintenance.

I honestly don't think there is any problem with the service, because so far (it seems) no one has yet complained about any loss of funds.

Now I have to admit that they are showing a management failure in this maintenance process. Let's see what happens in the next few days.

[examplens]

Sinbad.io Mixer has always been shown as a mixer with enough bitcoins so I don't think the financial situation is the reason,

I am of the same conviction that Sinbad has no problem with finances. Of course, maybe this current maintenance is not the best handled, but even here we can only guess the reason and the seriousness of the situation that their team is solving.
Based on what the campaign manager wrote, we now know that they are also fully aware of the situation and how everything looks. However, in two days they should have more information about the current situation as well as about the future of the Sinbad service.

Wow, hugeblack nice avatar 

[bitmover]

Sinbad.io Mixer has always been shown as a mixer with enough bitcoins so I don't think the financial situation is the reason,

I am of the same conviction that Sinbad has no problem with finances. Of course, maybe this current maintenance is not the best handled, but even here we can only guess the reason and the seriousness of the situation that their team is solving.
Based on what the campaign manager wrote, we now know that they are also fully aware of the situation and how everything looks. However, in two days they should have more information about the current situation as well as about the future of the Sinbad service.

Wow, hugeblack nice avatar  

They are back. Wallet address was filled up. Long live to sinbad!

Balance looks topped up now , happy days for everyone..long live Sinbad  

Current balance: 0.08602322 BTC

[joker_josue]

They are back. Wallet address was filled up. Long live to sinbad!

Balance looks topped up now , happy days for everyone..long live Sinbad  

Current balance: 0.08602322 BTC

It was what was expected, honestly, I always thought it was an oversight and as they were on vacation it took a while to be resolved.

Now I leave a suggestion to the @SinBad.io team:
You have to improve on the communication side, I believe it is the missing element to raise your quality level even further. 

[examplens]

It was what was expected, honestly, I always thought it was an oversight and as they were on vacation it took a while to be resolved.

All outstanding debt has been paid. The discussion about that is over.

Now I leave a suggestion to the @SinBad.io team:
You have to improve on the communication side, I believe it is the missing element to raise your quality level even further. 

You are right, I would also start this discussion more seriously. Although I have pointed out this here a couple of times before. For example
Of course, we have to wait for the next update, I hope it will be soon.

[examplens]

Possible scam exit. Still haven't received about 5btc

You removed the addresses, so we can't help you much here. How many confirmations are there for the transaction you sent Bitcoin to Sinbad?
I also suggest that you go to their official Telegram channel and ask this question. https://t.me/Sinbadio_English