trustdice - scam, very bad site.

[mdzahed134]

follow the bonus link
wagered a penny, made a deposit and raised the balance from the deposit 6 times the amount that I won from the bonus
in the end, I was simply banned, referring to the rules of the site.

scam casino, do not recommend to anyone.

Definitely you violated TrustDice rules & regulations as a result you're banned, i'm user of this site and i will never faced any issue, without violating their any rules they've no right to restricted to your account. You banned that doesn't means this is SCAM site. You should contact in the support team before posted here, hope your issue will be fix if you're not wrong.  

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[zemlonq]

follow the bonus link
wagered a penny, made a deposit and raised the balance from the deposit 6 times the amount that I won from the bonus
in the end, I was simply banned, referring to the rules of the site.

scam casino, do not recommend to anyone.

Definitely you violated TrustDice rules & regulations as a result you're banned, i'm user of this site and i will never faced any issue, without violating their any rules they've no right to restricted to your account. You banned that doesn't means this is SCAM site. You should contact in the support team before posted here, hope your issue will be fix if you're not wrong.  

If everything is fine with you, it does not mean that all customers are still good.

you are 15?

[zemlonq]

follow the bonus link
wagered a penny, made a deposit and raised the balance from the deposit 6 times the amount that I won from the bonus
in the end, I was simply banned, referring to the rules of the site.

scam casino, do not recommend to anyone.

Maybe in your understanding and knowledge, you did not violate anything, but the truth is you breached the rules and policies of the Trustdice, isn't it? Because as far as I know, when your account is banned, it means that you have violated their provision terms called. And maybe you didn't read that or you just ignored it.

Or if what you are saying is true dude, Trustdice has a thread section here in this forum so you can contact the person in charge of it or if you have evidence you can also submit it to the scam accusation here in the thread section too dude. But if you have no evidence to show, you will come across as just gossip.

Well, given that I play gambling a little, I have a VIP level on Stake.
They always brought me out, from the first day. (In the first days of registration, I lifted ~ 200 $ from bonus)

That is, they chewed at all this casino something banks?
Moreover, such small amounts

[fathafraink]

follow the bonus link
wagered a penny, made a deposit and raised the balance from the deposit 6 times the amount that I won from the bonus
in the end, I was simply banned, referring to the rules of the site.

scam casino, do not recommend to anyone.

A few days ago I tried this site to get a first deposit bonus, and played a little bit to earn money, and finally, I withdrew my balance. And I found no problems. Maybe you can ask your problem to the service contact on the site, if there is no solution, then you can make a post about your experience in their post on this forum, you can see at the link below.

https://bitcointalk.org/index.php?topic=5126117.0

[Daltonik]

follow the bonus link
wagered a penny, made a deposit and raised the balance from the deposit 6 times the amount that I won from the bonus
in the end, I was simply banned, referring to the rules of the site.

scam casino, do not recommend to anyone.

Read their terms and conditions regarding bonuses, perhaps you will find the point that you may have violated or not fulfilled, although there must be substantial grounds on the part of the casino to block the account.

for example from their ToC:  https://trustdice.win/terms

3.5 Trustdice.win reserves the right to refuse to register an Account or close Your Account.
3.6 Trustdice.win prohibits player collusion and do not allow any kind of robots and programmed devices to participate in game play. Trustdice.win reserves the right to void any game play which results from the use of robots and/or programmed devices.

[Flexystar]

As far as I am concerned, trust dice is genuine casino and I am getting paid pretty well enough and on time for all my gambled money over there. I’m even speaking with few users over Chat box and got tipped and giving tips so I am pretty sure everything at Trustdice is working just fine.

If somehow you have stumbled upon spam links or someone deceived you into wrong promotions. Could be that or it could be that you might have misplayed all the promos and broke the rules as everyone mentioned up here.

[Smartvirus]

I don't see any obvious big win too big for Trustdice to confiscate. What I see there isn't even big enough for there campaign participants and as such, I don't see any reason why they would confiscate your funds both deposit, bonuses and wins without any violation.
It's okay to question what wrong you've done and I think Trustdice can as well relay the reasons to the ban on your account to you but, I don't ots because of your win.
As stated in there T&C, there is some obvious abuse and you don't expect them to come out in the open to layout there strategy to detecting abusive behaviour and also, not to protect there customer details.

Meanwhile, you could take this thread to the scam accusation board as has been rightly advised by some established users and have it looked at.

[imamusma]

Meanwhile, you could take this thread to the scam accusation board as has been rightly advised by some established users and have it looked at.

If the OP didn't move it someone might need to report this thread for a moderator to move.

I'm not sure what wrong the OP has done to the mentioned casino to have his account banned. Some violations (possibly) may result in account being banned by any casino, it is not limited to new or old casinos. But regarding the resolution, I think the OP needs to wait for a clear response on why the ban was imposed on him.

[Mate2237]

follow the bonus link
wagered a penny, made a deposit and raised the balance from the deposit 6 times the amount that I won from the bonus
in the end, I was simply banned, referring to the rules of the site.

scam casino, do not recommend to anyone.

This is not right place to drop this thread there is a scam accusation board for things like this. https://bitcointalk.org/index.php?board=83.0 this is the perfect place. You can move it. Others have told you before.

But you didn't mention anything that led to the ban of the account. And also your evidences are not enough for the accusation. Please don't give bad accusation because it will back fire you. Your evidences and the incident that led to the banning is highly needed.

[Jating]

It is weird that they are not telling you why you are banned specifically, but just give you a broad description from their ToS.    Did they tell you specifically.... or are you withholding information from us?

Usually casino will not give those users the specific reason why a certain account is ban.

Some people create duplicate Alt accounts to misuse bonuses, so you might have created another account before and forgot about that.. and their team might have linked that account to this account ...and now they blocked this account, because they think that you are misusing the bonuses.  

And recently, we have seen a lot of accounts accusing casino's of non payment. And some have been settled right away, but the majority is that when showed with evidence, it is most likely the they have exploited the system of the casino with multiple account or has violated a very clear ToS.

Goodluck to the OP making his Scam Accusations and see who is telling the truth here.

[decodx]

If you have been banned from the platform, there must have been a violation of our rules and regulations. The most common reasons for getting banned are: cheating, multiple accounts, abuse of bonuses or using bots. If you're not sure what kind of violation you committed, contact them at info@trustdice.win.

[Wiwo]

As far as I am concerned, trust dice is genuine casino and I am getting paid pretty well enough and on time for all my gambled money over there. I’m even speaking with a few users over the Chat box and got tipped and giving tips so I am pretty sure everything at Trustdice is working just fine.

If somehow you have stumbled upon spam links or someone deceived you into the wrong promotions. Could be that or it could be that you might have misplayed all the promos and broke the rules as everyone mentioned up here.

I don't think I understand what you meant in your general statement a d contribution here, and I will like you to understand one fact and that is no gambling site is 100% free from cases like this and no matter their reputation there will still be one or two cases that may question they reputation status but how the team handles such problem is what matters the most to potential clients who may want to deposits and play on the casino. But just as you said, since the arrival of Trustdice on this forum, this is the first accusation against them and I hope they handle it with all the attention needed.

[Baofeng]

So the reputation of the accused gambling site is in line here, and so I doubt that they will "scam" someone just like that.

Maybe there is some miscommunication between the OP and the gambling platform, but in any case, as the majority have suggested already OP has the right to open up a scam accusations (if he hadn't done so), so that the official represented of TrustDice can answer it with finality. We all have our qualms about it as the logs and chats provided by the OP is not even and there are almost two sides of the story here.

So let's see how it turns out.

[the rise]

So the reputation of the accused gambling site is in line here, and so I doubt that they will "scam" someone just like that.

Maybe there is some miscommunication between the OP and the gambling platform, but in any case, as the majority have suggested already OP has the right to open up a scam accusations (if he hadn't done so), so that the official represented of TrustDice can answer it with finality. We all have our qualms about it as the logs and chats provided by the OP is not even and there are almost two sides of the story here.

So let's see how it turns out.

let's see how trustdice responds here and we have to be fair to judge both of them, hopefully a representative from trustdice comes up with an answer, i'm still using trustdice's casino site so for now i stopped seeing the reputation getting worse

[blue_hurricanger]

is the trustdice saying that bonus should be used within 30 days and if used after 30 days, its a violation?

they did not say that before the bonus i guess which they also admit that it was set up incorrectly. anyway, its their right to determine whether zemlonq abused it or not. if OP loses all his deposited funds, there wouldn't be an issue. don't you think? assuming he really deposited some btc.

I made a deposit, but I can't show, because I can't enter the account

Any of the administrators of the Trustdice site will see the history of the deposit and the fact that it was from the deposit that money was won

Well, you can show us a transaction from your wallet deposit to Trustdice's address. With a signed message that you indeed own that wallet, of course. The rest can be filled out by checking if the received address in that transaction were from Trustdice or not. Again, even if you had made a deposit or not, the term 'deposit bonuses' is still there. I really want to believe you but it's very hard since both you and Trustdice provide little information. If it is between you, a brand new account and Trustdice with a long-running signature campaign in bitcointalk, you know how bad it's and most people would take sides with the well-known.

That's why when you want to accuse someone with a bigger front and reputation than you, you need to prepare all the information beforehand. Enough to show people you're mistreated or unfair action has been done to you. And pass the baton to Trustdice and force them to come out to address it.

[GigaBit]

follow the bonus link
wagered a penny, made a deposit and raised the balance from the deposit 6 times the amount that I won from the bonus
in the end, I was simply banned, referring to the rules of the site.

scam casino, do not recommend to anyone.

You must investigate thoroughly before making a complaint. Otherwise, such a complaint can have a huge impact on the users as well as the site. We know that TrustDice is carrying out gambling activities with reputation. Also they have a long campaign in the forum. Complaints against such platforms need to be presented with specific evidence. Also you can share your issue with support if they are incompetent or they ignore your reasonable request then of course then you complain against it.

[ultrloa]

follow the bonus link
wagered a penny, made a deposit and raised the balance from the deposit 6 times the amount that I won from the bonus
in the end, I was simply banned, referring to the rules of the site.

scam casino, do not recommend to anyone.

Creating stories without any proof cannot justify your accusations. Much better to raise up some issue if you already have proof provided so that people who can read your experience can also be triggered to not try what you experience on them. But since proof is missing for sure many forum users will not believe this accusation and cannot figure out that this is valid claims. You also need to read their rules about that so that you will not confuse for next time.

[FatFork]

I made a deposit, but I can't show, because I can't enter the account

You can still show us the transaction from your wallet if you want. I'm not saying it will prove who is right and who is wrong in this case; what it does show, however, is that at least part of your story was true: there really was some money transferred between you and the casino.

I can imagine that you are upset over being banned and that this was a very frustrating situation for you, and I appreciate your willingness to try and shed some light on the details. However, based on the information that you've given to us so far, I don't feel that there's enough evidence to conclude that the casino acted improperly. The evidence that you've provided so far is simply not conclusive.

[Queentoshi]

follow the bonus link
wagered a penny, made a deposit and raised the balance from the deposit 6 times the amount that I won from the bonus
in the end, I was simply banned, referring to the rules of the site.

scam casino, do not recommend to anyone.

You followed a bonus link and was quick to wager a bet without taking time to properly go through their terms and conditions, it is a clear mistake on your part. The moral of this experience is to always be sure that you understand the rules of a site you want to play on before you play. If this report was a regular complaint from people who have played on trustdice, then it would have been something to consider, but very few people have reported issues like this.

[Coinbox1]

Hello everyone,

TrustDice team here. We have received the OP's account information and will be updating our investigation very soon. It does appear to be a case of duplicate accounts and bonus abuse.

Thank you all!