A HUGE Scam is going on with bitsler!

[TheCrazyTeam]

Hello,

I would like to report a website that is scamming it's users by providing a broken system, the website link is :

https://www.bitsler.com/

There are many many problems example, the admin doesn't respect people, the way he talks like he owns you, for example if you say something he doesn't like he will block you right away or tell you to go and watch netflix and leave bitsler

BUT the main fault is in their "Self-Exclude" feature, when you click it it will block your account but it doesn't block your IP nor your information, meaning even if you "self-exclude" an account you can create another account right away, and you can create tens if not hundreds of Accounts from the same IP address on this website. they don't care about the "self-exclude" which is a big problem because am one of the players that has an addiction and i did self-excluded my account and i created another account after 2 days and played and lost my money (2500$) !

I talked to them about it and they are refusing the ban my IP address because they know that i will come back later and deposit more and lost to them, and this happens with every other player on their scammy site!, then after i started telling the support that i will write about this on bitcointalk he said they will look into it and they will block it in the future and i have been in  contact with them for the past 3 hours and my IP is not blocked yet nor more account!

Now imagine if you have a gambling addiction and you are trying to stop but suddenly you had the urge to do it again, you open the site and simply create 10 more accounts no matter how many times you close the other accounts

And before bitsler fans jump in, i have tried stake, primedice, etc.. all of these sites block the account right away if you have another account related to that IP address

Please take action and warn others about this scammy faulty system.

*PS : i have the chat transcript so if it's necessary then let me know and i will upload it right away.
*In the chat i started saying a lot of bad words to them because they were using my addiction against me, they were refusing to block my account and they were refusing to block my IP address !


**This is the email from their support i just recieved after i told them to block my IP otherwise i will report this on bitcointalk :

"Gabriel from Bitsler <gabriel@bitsler.intercom-mail.com>"

"Feel free to post on btctalk we already have a nice collection of kids like you who feel important only because they use caps and insults. I hope you feel better now that you have found someone to blame for your own issues."



Thank you.

[1715361974]

1715361974

[1715361974]

1715361974

[seoincorporation]

If the user has a gambling addiction is not the casinos fault... if you see in the footer on the site they have this link to help users with gambling problems:

https://www.bitsler.com/en/responsible-gaming

Multiple accounts are not allowed in the casinos, and you can open 100 accounts if you want but when you try to withdraw your money, it will get stuck, because you are breaking the rules.

I'm not on the casino side or on your side, but if your gambling addiction is that hard, then you should block all the casinos on your local network, because even if you can block your account from a casino there will be easy for you to find a new site to place your bets.

[yahoo62278]

So you blame a website for your addiction? You lost money is what this boils down to, and now you are looking for a way to try and get it back. The casino isn't going to refund you because you're a bad loser. If you legitimately have a problem, seek professional helo and stop blaming others for your faults.

[Hispo]

...

**This is the email from their support i just recieved after i told them to block my IP otherwise i will report this on bitcointalk :

"Gabriel from Bitsler <gabriel@bitsler.intercom-mail.com>"

"Feel free to post on btctalk we already have a nice collection of kids like you who feel important only because they use caps and insults. I hope you feel better now that you have found someone to blame for your own issues."

Well, this kind of disrespectful of them to reply to you this way and considering your vulnerable position, however according to them you also insulted them.
In my honest opinion, if you are going through such a problem with gambling addiction that you need to self exclude yourself off every platform you come across, you should consider to get professional help if you can, as soon as possible.

Also, you have other options to exclude yourself from online casinos. There must be some programs which disable to access from your computer to specific domains, you might try to download one of those programs, set a random and long password and then proceed to destroy the password or delete it, this way you would get locked out those casinos from your computer.

[TheCrazyTeam]

Reading the above comments made me realize:

1- Apparently owning a casino and being disrespectful to people is a normal thing to people

2- It's your fault if their system doesn't work.

3- "even if you create 100 accounts you can't withdraw" so if you don't know their system you are allowed to comment...

You can create 100 accounts and you can withdraw from all of them and you can even do that to the same BTC Address which i have done many many times and i have transactions to back up what am saying

Either way, the only reason i created this topic is to warn other from going into the same loophole as i did with these scammers.

By the way it's requiered by the gambling commission and regulations to include "self-exclude" in every online gambling websites and it should work as the following :
"the gambling business should take reasonable steps to prevent you from doing so in the future."

You can find the above on every gambling commission website

what it means is it's their job to prevent the self-excluded player from returning to the casino by disabling his/her account right away either by the IP address or their personal information : EXACTLY like what stake and primedice do!

[Odusko]

Reading the above comments made me realize:

1- Apparently owning a casino and being disrespectful to people is a normal thing to people

2- It's your fault if their system doesn't work.

3- "even if you create 100 accounts you can't withdraw" so if you don't know their system you are allowed to comment...

You can create 100 accounts and you can withdraw from all of them and you can even do that to the same BTC Address which i have done many many times and i have transactions to back up what am saying

Either way, the only reason i created this topic is to warn other from going into the same loophole as i did with these scammers.

By the way it's requiered by the gambling commission and regulations to include "self-exclude" in every online gambling websites and it should work as the following :
"the gambling business should take reasonable steps to prevent you from doing so in the future."

You can find the above on every gambling commission website

what it means is it's their job to prevent the self-excluded player from returning to the casino by disabling his/her account right away either by the IP address or their personal information : EXACTLY like what stake and primedice do!

I have also read through the entire piece and I have found out that your problem is not that bistler scammed you by holding your funds unlawfully but that you are crying because your abuse of the casino was successful the only problem is that, you can't keep yourself from gambling which I see as a strong form of addiction.
The fault is not of the casino simply because they did not disable your account when you asked for self-exclusion and also you can create tons of accounts that are against the T&C of the casino.

[Fivestar4everMVP]

**This is the email from their support i just recieved after i told them to block my IP otherwise i will report this on bitcointalk :

"Gabriel from Bitsler <gabriel@bitsler.intercom-mail.com>"

"Feel free to post on btctalk we already have a nice collection of kids like you who feel important only because they use caps and insults. I hope you feel better now that you have found someone to blame for your own issues."

This indeed is very rude, and shows a very high level of disrespect and disregard of business ethics and professionalism, this reply alone speaks volume and acts as a mirror for us to see the kind of amateurs running Bitsler, ive never played on this casino before, neither do i have any account with them, though i have been seeing ads of them on several places, this forum included.
With this experience OP shared here, and this email reply of theirs, Bitsler has entered my blacklist of casinos to avoid at all cost, i will personally advice everyone to avoid this casino as it seems to me that they are just a scam waiting to happen.
A serious business would never give such a reply to a customer, no matter how troubling the customer seems to be, this is a real red flag.

[philipma1957]

hey @ op

try G.A.

the reality is you have a gambling problem.

and to all he should be able to exclude the ip and never ever be able to use it.

so the casino is  legit USA based they can be reported as they are required to ban the ip by USA law.

[Viscore]

So you blame a website for your addiction? You lost money is what this boils down to, and now you are looking for a way to try and get it back. The casino isn't going to refund you because you're a bad loser. If you legitimately have a problem, seek professional helo and stop blaming others for your faults.

Gambling addiction will never push you to make things right, instead it will make you worst, and I think this is not all about the casino but definitely its your own fault. If you are always breaking the rules in a casino, expect that you will always face a problem too when it comes to your finances. I suggest stop gambling when you think you are always in trouble, seek professional help first so you will know you are hitting beyond your limits.

[OgNasty]

It is always a shame when you see the downside of gambling. When someone gets it in their head they can beat the odds and walk away a winner. These people are willing to risk everything with the hope that they found a secret to getting rich without any work. However, once it ends they search desperately for someone to blame for their irresponsible loss of money. There are more stories like this than there are stories of people getting rich. Be responsible with your money.

[Fishy001]

You lost and you blame the casino for scamming is wrong.

You can deposit and get funds back in little bet but i dont know about the legiticamy on bitsler.

I would play instead in bc.game

[Die_empty]

So you blame a website for your addiction? You lost money is what this boils down to, and now you are looking for a way to try and get it back. The casino isn't going to refund you because you're a bad loser. If you legitimately have a problem, seek professional helo and stop blaming others for your faults.

It would be nice you stop using or betting with this gambling company because you don't like their services. There are many other gambling firms that will treat you the way you desire.  Instead of blaming them for your loss or problems just move to another firm. But the truth is that you have not stated any cogent reason why Bitsler is a huge scam because your complains are just personal problems and not the fault of the company. There are only few gambling company that would help you solve problem of gambling addiction because they benefit massive from your problem. Like you have already been advised, seek for help in order to deal with gambling addiction. It is also important to read and understand the terms and conditions of every firm before dealing with them.    

[arwin100]

Better go to church or have proper counseling because this will help you get on on addiction. Stop blaming others since you are the one who take those things on abusive manner and if you cannot take to lose try to discipline yourself stop to gamble since there are more better life outside. If you cannot help yourself maybe talk about what you gone thru to your relatives for sure they will help you to go to proper specialist to assess your situation.

[PX-Z]

Details of self-exclude feature in any gambling site can be read on the same page. The self-exclude is for any gambling users who think they are near or completely addictive in gambling and decide to keep away for good or temporarily. If after clicking it then you made another account then request to ban your ip for a reason of multi accounting sounds like stupid, why you create a new account if you self-excluded already.

[Wexnident]

Pfft. Op, try reading.

We will use all reasonable endeavors to ensure compliance with our responsible gambling self-exclusion policy. However, you accept that we will not be held responsible or liable if you attempt to open any new account or indeed succeed. In addition, we will not be held liable or accountable if you continue to deposit and wager using additional accounts which have previously not been disclosed.  

source: https://www.bitsler.com/en/tos

While I do have complaints with the way their admins talk to you, it is a matter of fact that the casino itself has informed you in its ToS about the rules of its self-exclusion policy.  I would say you're in the wrong for blaming them for something they've clearly stated, but I'd say they're also wrong for the way they handled the matter (though I'd like an image instead of a copy-paste just for a more proper proof really). I'd honestly just cut off the internet for now and take a break, get a vacation maybe. If you were ever to get back on gambling, check up on their ToS about their self-exclusion.

[Bitinity]

Will you still blame them or accuse them as scam if you win decent amount on your comeback with your new account? I highly doubt it, you blame them solely because you lose again on your comeback. Why did not you blame them after you were able to create new account and before you made a new deposit? You realize that you have a gambling problem, you did it right by using the self exclusion feature but you did it wrong because you cant control yourself. I guess you need a professional to help you to stay away from your gambling problem.

[kotajikikox]

calling them scam is overstatement mate , and they are blocking your account meaning they comply with their rules , though it wasn't your IP that they are blaming , and if you understand that deeply , creating multiple account after they blocked your previous account will affect your future gaming , if happened to win or need withdrawal  with big amount , surely this will be another question for account creation multiple times.

and Mate, your addiction is your family and your concern , Gambling is a business and they will do everything to earn , good for them that at least they have banned your account when you requested for.

[NicNacCoin]

Hello,

I would like to report a website that is scamming it's users by providing a broken system, the website link is :

https://www.bitsler.com/

There are many many problems example, the admin doesn't respect people, the way he talks like he owns you, for example if you say something he doesn't like he will block you right away or tell you to go and watch netflix and leave bitsler

BUT the main fault is in their "Self-Exclude" feature, when you click it it will block your account but it doesn't block your IP nor your information, meaning even if you "self-exclude" an account you can create another account right away, and you can create tens if not hundreds of Accounts from the same IP address on this website. they don't care about the "self-exclude" which is a big problem because am one of the players that has an addiction and i did self-excluded my account and i created another account after 2 days and played and lost my money (2500$) !

I talked to them about it and they are refusing the ban my IP address because they know that i will come back later and deposit more and lost to them, and this happens with every other player on their scammy site!, then after i started telling the support that i will write about this on bitcointalk he said they will look into it and they will block it in the future and i have been in  contact with them for the past 3 hours and my IP is not blocked yet nor more account!

Now imagine if you have a gambling addiction and you are trying to stop but suddenly you had the urge to do it again, you open the site and simply create 10 more accounts no matter how many times you close the other accounts

And before bitsler fans jump in, i have tried stake, primedice, etc.. all of these sites block the account right away if you have another account related to that IP address

Please take action and warn others about this scammy faulty system.

*PS : i have the chat transcript so if it's necessary then let me know and i will upload it right away.
*In the chat i started saying a lot of bad words to them because they were using my addiction against me, they were refusing to block my account and they were refusing to block my IP address !


**This is the email from their support i just recieved after i told them to block my IP otherwise i will report this on bitcointalk :

"Gabriel from Bitsler <gabriel@bitsler.intercom-mail.com>"

"Feel free to post on btctalk we already have a nice collection of kids like you who feel important only because they use caps and insults. I hope you feel better now that you have found someone to blame for your own issues."

Thank you.

I read your whole conversation and can see that you are deceived from here. But your question is that you were cheated by Bitsler and you blame Bitsler entirely for it. My question is you can't blame Bitsler for this. Because you want to leave their site of your own accord. And you might have used some wrong with them that caused you to be kicked out. You can solve your failure. Besides, if Bitsler had turned out to be a scam project, there would have been more complaints from more people.

[bitzizzix]

There are many gamblers who get emotional and annoyed when betting and keep losing which is not really the casino site's fault because they play without being able to control themselves. And when there is a small mistake they get emotional when they complain or communicate and say rude or somewhat disrespectful to the admin or operator and blame the scam site and feel he is the most right, without realizing that small mistakes are normal and can still be handled and no site a 100% perfect web as it is driven by the internet and technology with very few chances of that minor problem to exist.
Gambling addicts must be able to control this because they have provided services for us to have fun which we must respect and also be able to control ourselves, unless there is indeed a fraud or loss due to the act of the site. And with the excuse that they block customers because they are uncomfortable with the user or impatient which I think is reasonable.

[gunhell16]

If I understand correctly your statements against bitsler this gambling platform scammed you of 2500$? is that right? And also agree with your story, in other crypto gambling such as Primedice and others, when you create more than one account, they immediately block it and unlike Bitsler, this is not done, is that right? and now because you can't release your 2500$ balance assets from Bitsler, this is the basis for you to be cheated by them.

Okay, based on my assessment based on your statement, it doesn't seem right to immediately say that Bitsler is to blame for why you lost 2500$, you said that you have a gambling addiction. This means that you decide how much money you will enter into their casino platform. It also appears that you are the one who admits that you created multiple accounts on their platform using only one IP address, but here it seems like you didn't use or apply your common sense first. You may know most of the time and most crypto gambling prohibit dummy accounts.

So in my conclusion bitsler is right and has a reason why they were able to block your account. I hope the next time you play crypto gambling, don't pass on the gambling platform if you have any assets in their casino, because you won't have any problems with a casino if you don't decide to gamble and play there.