Chips.gg Scammer !! 13.000 $

[BarmyBasket]

Can you please share the whole conversation with the support of Chips.gg. I want to understand furthermore how Rollbit brought up to his issue just to ban his account. I want to be fair here before jumping into conclusion but I’m sensing that Chips.gg point out an irregularities to the OP while OP stated that he is doing this same method on Rollbit. This is just my assumption because it’s odd for a CS to brought up other casino name out of nowhere.

Using other casino as an excuse doesn't prove anything.  This simply show that the casino has no valid proof to  throw against the player.  And it is funny how to casino exchange information of their players.  That is very unethical.

I know that it’s unethical if the Chips reps is the who one who brought up. I’m asking for a more clarification on how they come up to that statement because the evidence is crop. If you read my statement, I want to determine whether the OP brought up his status with Rollbit or not. There’s no need to lecture about how unethical casino because I encounter a lot in the past. You are just repeating other user statement above.

I’m asking a clarification and complete evidence that will make this case strong against the casino. There’s a lot of issue like this that turns out that accuser is the one abusing and using the forum user to support him by providing manipulated evidence.

Chips : https://i.hizliresim.com/rwd2fgr.png

They say my fault is just Rollbit abusing. If I have another crime, they can come here and explain it with their evidence. If they are right, I will delete this thread and apologize to them.

Can you post the conversation before that accusation statement. I’m asking this because I need to prove that Chips is looking on there customer data from other casino. I want to see what’s the discussion before they accused you of cheating on Rollbit. Much better to post complete screenshot by parts. I really want to help you to establish your case.

I only have these images because my account was banned. First of all, they asked me to confirm this KYC, I confirmed.I had $6000 in my account at the time. Then, when the money in my account doubled and $ 15,500, they said that I was abusing Rollbit and your account would be closed. This is exactly the case.

Did they tell you that or you yourself told them that you are abusing Rollbit?

I'm just trying to understand everything since as as far as I know Chips.gg has build a reputation already here. And I'm not sure if casinos are sharing information amongst themselves because I don't that they are doing it although it is possible.

Anyhow as others said, move it to Scam Accusations board.

Chips told me, When I asked Rollbit about this, she said they don't share data.

If this is the case, then how did they know that you are abusing Rollbit?

This is weird case though for support or the casino itself to just close someone accounts who goes on a KYC already on their platform and pass it and then suddenly claiming that they he is abusing their system and then just close his account?

I admit that I used Chips.gg in the past specially when they are new here in the community, never had problems.

My account at Rollbit is open, only my betting limits have been reduced to $100, I can bet, deposit and withdraw money within these limits. Will they let me play if I abuse it on Rollbit?

I can make Rollbit withdrawals. : https://i.hizliresim.com/9izz129.png

[Coin_trader]

If this is the case, then how did they know that you are abusing Rollbit?

This is weird case though for support or the casino itself to just close someone accounts who goes on a KYC already on their platform and pass it and then suddenly claiming that they he is abusing their system and then just close his account?

I admit that I used Chips.gg in the past specially when they are new here in the community, never had problems.

Exactly my point on not buying easily this case. It’s odd for the support to brought up competitor name to there own casino. The OP can’t provide full details but I’m not convinced that Chips itself is using Rollbit case to dodge OP withdrawal. We need full evidence before we conclude on this case because there’s a chance that OP commit a violation on both Chips and Rollbit which is the reason of Chips to ban the OP account.

@Chips.gg representative should be looking on this case to provide full report on the issue. Ignoring this case only means that they are partly guilty on allegation.

[BarmyBasket]

The only reason they gave me was that I was abusing the rollbit. (There is no such case). They didn't tell me anything about any abusing on Chips, only reason is Rollbit-Abusing. If they have any evidence, let them share it here, I can apologize and delete the topic. (Of course they will ignore it because they don't have proof.)

support@chips.gg is not responding to my emails. They banned me even though I didn't use any slang words from live support. They avoid talking to me. The result is clear @Chips.gg is a scam site

[BarmyBasket]

If this is the case, then how did they know that you are abusing Rollbit?

This is weird case though for support or the casino itself to just close someone accounts who goes on a KYC already on their platform and pass it and then suddenly claiming that they he is abusing their system and then just close his account?

I admit that I used Chips.gg in the past specially when they are new here in the community, never had problems.

Exactly my point on not buying easily this case. It’s odd for the support to brought up competitor name to there own casino. The OP can’t provide full details but I’m not convinced that Chips itself is using Rollbit case to dodge OP withdrawal. We need full evidence before we conclude on this case because there’s a chance that OP commit a violation on both Chips and Rollbit which is the reason of Chips to ban the OP account.

@Chips.gg representative should be looking on this case to provide full report on the issue. Ignoring this case only means that they are partly guilty on allegation.

Let's say I did Rollbit-abusing and started playing on @Chips.gg Everything is legal here and they can't find an excuse to ban me. Do you think that's reason enough to ban me?(Rollbit-abusing)

-There is no clause in the contract rules that if you abuse another site, you will be banned from our site.

[chipsgg]

Hello,

This user was flagged by our sportsbook provider and their account was limited automatically due to this. After investigation, we determined that this user's flag and limitations were warranted for abusing the sportsbook option at Chips.

To clarify, the user attempted to explain in his conversation with our support agent, that he also played at another casino, of which he told us about and showed screenshots to us regarding the limitations they applied to his sports betting account with them. We do not liaise with other casinos when dealing with abuse and the decision was not made because of this. Nor was the other casino brought into the conversation by our support agent.





The user's KYC has not been approved and at the time of account closure was still pending approval, neither was he required or asked in this instance to provide it.

You can find our full list of sports betting terms of service here: https://chips.gg/terms/sports

The terms of service broken by the user are as follows:

1.4. Sportsbook platform reserves the right to make changes to the site, betting limits, payout limits and offerings.

3.3. Sportsbook platform reserves the right to refuse, restrict, cancel or limit any bet.

3.8. Maximum bet amounts on all sporting events will be determined by Sportsbook platform and are subject to change without prior written notice. Sportsbook platform also reserves the right to adjust limits on individual accounts as well.

3.13. Sportsbook platform reserves the right to suspend a client account without prior notice.

13.1. If you breach any provision of these Terms and Conditions or we have a reasonable ground to suspect that you have breached them, we reserve the right to not open, to suspend, or to close your Member Account, or withhold payment of your winnings and apply such funds to any damages due by you.

Our support agent explained to the user that his deposit would be returned in full, and his account would be closed. We simply do not wish to accept business from anyone who abuses our platform, which was explained to the user.

You can see the transaction here for the return of the users deposit amount by our security department - https://tronscan.org/#/transaction/69cb160b2aa9a7a78f3c63b0edd64d0e6e75f6de103aea85cafae85c269fff2e

And here is the transaction for the first $500 of the users deposit, and this withdrawal was made by the user after our support agent encouraged them to make the withdrawal https://tronscan.org/#/transaction/f6d196417b5c82a36ff301cce243a5ed7e9cf2f9eef372c02be806b493f11760

this is such a sad story that even when i read it i kept thinking: what the hell is this casino that uses such a meaningless argument? honestly this kind of casino behavior is unacceptable, you should post here too:

Chips.gg |🎰 100k Event | Daily New Slots |

when you post on their thread it will serve to alert more people and also for them to review their bad positioning and solve your problem, it is very important that you post on their ANN Thread, I hope they can take the time to review your case and resolve yours problem, I'll follow this thread

Meanwhile, I uploaded 3 level KYC documents in my account and it was approved On 9.12.2022, A person named Anderson from live support said that
I was abusing Rollbit, which is the same infrastructure but another site, and said that they would delete all my wins from his account and close my membership.

What a bummer, they are not the same casino, whatever someone did on other platform is not their business anymore while talking on their platform's chat . Is this really how support works? Or this is also a decision of the casino as well. @chipsgg if you care maybe you can explain more what happened here.

Same thought in mind here , but I think there is a good explanation from the team of chips.gg about this  as they have been here in business for years now

just wondering why there are several cases or issues recently comes out for chips? like this one in which both from newbie account.

https://bitcointalk.org/index.php?topic=5423038.0

but it turns out that the OP is in question about not telling the truth .


and the other one is about this year ago but yes they did pay the claimant

https://bitcointalk.org/index.php?topic=5343077.0

there are many people complaining about them, some even i can think that it is the same person who created several trustpilot accounts, but there are many real complaints, this casino is not providing good service, at least in my case i would not use this casino

https://www.trustpilot.com/review/chips.gg

In response to this, yes, the user has advertised to pay half of the confiscated funds to his social media following should he gain them back through his complaint procedure and asked them to post negative reviews on our trust pilot as part of this campaign. This has been reported and we hope that the genuine reviews can remain, so people are able to make an informed decision about joining our platform.

[BarmyBasket]

Can you explain which bets I abuse?  Let me help you. WC - Nba player bet.

https://i.hizliresim.com/ehaawfb.png


Let me try to explain to you why I play at another casino. You asked me the question about Rollbit, I explained what I had. I said that I didn't have any problems, I just said that my limits were lowered.

-----------------------------------------------------------------------------------------

You can find our full list of sports betting terms of service here: https://chips.gg/terms/sports

The terms of service broken by the user are as follows:

1.4. Sportsbook platform reserves the right to make changes to the site, betting limits, payout limits and offerings.

3.3. Sportsbook platform reserves the right to refuse, restrict, cancel or limit any bet.

3.8. Maximum bet amounts on all sporting events will be determined by Sportsbook platform and are subject to change without prior written notice. Sportsbook platform also reserves the right to adjust limits on individual accounts as well.

3.13. Sportsbook platform reserves the right to suspend a client account without prior notice.

13.1. If you breach any provision of these Terms and Conditions or we have a reasonable ground to suspect that you have breached them, we reserve the right to not open, to suspend, or to close your Member Account, or withhold payment of your winnings and apply such funds to any damages due by you.

-----------------------------------------------------------------------------------------


I don't see a rule here that I'm breaking. Just to reassure yourself, you lied.

I got 70% of my earnings from evo casino games. If I were to abuse Chips.gg, would I play casino or continue with sports betting? As you can see, my income in sports betting is only WC and NBA.

[coin-investor]

If this is the case, then how did they know that you are abusing Rollbit?

This is weird case though for support or the casino itself to just close someone accounts who goes on a KYC already on their platform and pass it and then suddenly claiming that they he is abusing their system and then just close his account?

I admit that I used Chips.gg in the past specially when they are new here in the community, never had problems.

Exactly my point on not buying easily this case. It’s odd for the support to brought up competitor name to there own casino. The OP can’t provide full details but I’m not convinced that Chips itself is using Rollbit case to dodge OP withdrawal. We need full evidence before we conclude on this case because there’s a chance that OP commit a violation on both Chips and Rollbit which is the reason of Chips to ban the OP account.

@Chips.gg representative should be looking on this case to provide full report on the issue. Ignoring this case only means that they are partly guilty on allegation.

Let's say I did Rollbit-abusing and started playing on @Chips.gg Everything is legal here and they can't find an excuse to ban me. Do you think that's reason enough to ban me?(Rollbit-abusing)

-There is no clause in the contract rules that if you abuse another site, you will be banned from our site.

No casino has or will have that kind of clause in their rules, they should not meddle in players' behaviors in other casinos unless he is breaking one of the rules of the casino, we cannot consider this as an isolated case this is serious and can happen to any gambler, this is interesting because this is the first time it happens.

It's better that it be moved to the scam section, complaints posted here are considered spam if OP can provide additional info and create the right format to strengthen his case.
All of us want to hear Chips.gg side of the story because the provided screenshots clearly show the fact about the allegation.

[BarmyBasket]

The issue is actually simple, there is no abusing event in Chips.gg. There is no Rollbit abusing thing, I said it myself, I'm just limited and they allow me to take sports bets up to $100. Chips with no affiliation with Rollbit so it wipes out all my winnings.Rollbit and Chips are two different sites, but Chips wipes out all my earnings because of my limit on rollbit. I don't think this would happen if I lost and kept making deposits ..!


@Chipsgg, by the way, thanks for proving me right with your explanations.

I can play sportsbetting and casino on Rollbit only Sports betting max limit is 100$.

[Coin_trader]

Hello,

This user was flagged by our sportsbook provider and their account was limited automatically due to this. After investigation, we determined that this user's flag and limitations were warranted for abusing the sportsbook option at Chips.

To clarify, the user attempted to explain in his conversation with our support agent, that he also played at another casino, of which he told us about and showed screenshots to us regarding the limitations they applied to his sports betting account with them. We do not liaise with other casinos when dealing with abuse and the decision was not made because of this. Nor was the other casino brought into the conversation by our support agent.

Thank you for answering all the issue here. This is actually what I'm assuming since I read this thread. He is trying to use crop response of your support to manipulate users here that you are using othe casino concern to justify on halting his withdrawal on your casino. I'm just still wondering on what kind of abuse he commit since you are just using the sportsbook flag as reference to his issue but there's no specific for the actual abused. Can you provide it here so that we can understand what's kind of cheat he did for winning that amount?

The issue is actually simple, there is no abusing event in Chips.gg. There is no Rollbit abusing thing, I said it myself, I'm just limited and they allow me to take sports bets up to $100. Chips with no affiliation with Rollbit so it wipes out all my winnings.Rollbit and Chips are two different sites, but Chips wipes out all my earnings because of my limit on rollbit. I don't think this would happen if I lost and kept making deposits ..!


@Chipsgg, by the way, thanks for proving me right with your explanations.

I can play sportsbetting and casino on Rollbit only Sports betting max limit is 100$.

But base on your OP, Chips is using your Rollbit issue to stop your withdrawal. Chips has a point to halt your withdrawal since you are detected by there system that doing things that violate there ToS. You 100% win rate on your screen shot for sportsbet will really raise as concern for bookmaker.

[Yogee]

The issue is actually simple, there is no abusing event in Chips.gg.

The case is that you took your chance with chips.gg even though they mentioned they are waiting for the answer from their sports provider. That should have hinted you to hold off your bets and wait for their go signal. Correct me if I'm wrong on the sequence of events.

Maybe the support should have advised you to not bet yet but I guess no casino would ever do that. They probably wouldn't refund you anything in case you lost prior to receiving a word from their provider.

[BarmyBasket]

Hello,

This user was flagged by our sportsbook provider and their account was limited automatically due to this. After investigation, we determined that this user's flag and limitations were warranted for abusing the sportsbook option at Chips.

To clarify, the user attempted to explain in his conversation with our support agent, that he also played at another casino, of which he told us about and showed screenshots to us regarding the limitations they applied to his sports betting account with them. We do not liaise with other casinos when dealing with abuse and the decision was not made because of this. Nor was the other casino brought into the conversation by our support agent.

Thank you for answering all the issue here. This is actually what I'm assuming since I read this thread. He is trying to use crop response of your support to manipulate users here that you are using othe casino concern to justify on halting his withdrawal on your casino. I'm just still wondering on what kind of abuse he commit since you are just using the sportsbook flag as reference to his issue but there's no specific for the actual abused. Can you provide it here so that we can understand what's kind of cheat he did for winning that amount?

The issue is actually simple, there is no abusing event in Chips.gg. There is no Rollbit abusing thing, I said it myself, I'm just limited and they allow me to take sports bets up to $100. Chips with no affiliation with Rollbit so it wipes out all my winnings.Rollbit and Chips are two different sites, but Chips wipes out all my earnings because of my limit on rollbit. I don't think this would happen if I lost and kept making deposits ..!


@Chipsgg, by the way, thanks for proving me right with your explanations.

I can play sportsbetting and casino on Rollbit only Sports betting max limit is 100$.

But base on your OP, Chips is using your Rollbit issue to stop your withdrawal. Chips has a point to halt your withdrawal since you are detected by there system that doing things that violate there ToS. You 100% win rate on your screen shot for sportsbet will really raise as concern for bookmaker.

Of course, I do not have a 100% win rate. Winning bets are selected in the tab. There are many losing bets, but I can't show them because I can't enter the account. I earned 70-80% of my earnings from the evo casino section. @Chipsgg can provide evidence if you want to say otherwise. What kind of abusing might I have done in the casino game. ? (Evo Bj) and I only have 6 different winning bets.
https://i.hizliresim.com/hzifcvf.png

I played the same bets on stake.com and had no issues. : https://i.hizliresim.com/hpbm3u5.png


Does Chips.gg really need to provide more evidence to prove its scam?

If you don't want to work with me, you pay my earnings and close my account. Chips.gg also wiped out all my earnings without providing any proof of any abusing.

Rollbit did this, limited my betting games to a maximum of $100 and said if you want to play, you can play this way.

[BarmyBasket]

The issue is actually simple, there is no abusing event in Chips.gg.

The case is that you took your chance with chips.gg even though they mentioned they are waiting for the answer from their sports provider. That should have hinted you to hold off your bets and wait for their go signal. Correct me if I'm wrong on the sequence of events.

Maybe the support should have advised you to not bet yet but I guess no casino would ever do that. They probably wouldn't refund you anything in case you lost prior to receiving a word from their provider.

They told me that you can only withdraw $1000 a day for now, so I played and said can't we increase this limit? I sent a document(KYC Level3) at that time, they said you can withdraw it after it is approved. In their rules, there is a statement that they want document approval for their earnings over $2000. I trusted it and thought there was no problem, so I continued playing. I repeat, my estimated $13k win is at least $8-9k from the Evo Bj game.

Terms

5.Withdrawals
 - 5.3
Chips reserves the right to carry out additional KYC verification procedures for any withdrawals exceeding the equivalent of 1 Bitcoin or $2000 as regulated by our gaming license, and further reserves the right to carry out such verification procedures in case of smaller withdrawals, as demanded by our gaming license. Account Holders who wish to recover funds held in a closed, locked or excluded account, are advised to contact Customer Support.

[Mr. Magkaisa]

I signed up for Chips.gg 2 days ago and I deposited $2500.I took some types of bet were World cup football,
Nba and Evoulation casino games and I did 15.500 dollars and could not withdraw my money last 2 days.
Meanwhile, I uploaded 3 level KYC documents in my account and it was approved On 9.12.2022, A person named Anderson from live support said that
I was abusing Rollbit, which is the same infrastructure but another site, and said that they would delete all my wins from his account and close my membership.
I can play games and deposit and withdraw money in my account at Rollbit. There is no abuse.Even continues in our Affiliate partnership with Rollbit.
I learned that there are many people in Chips.gg who are experiencing the same situation, I hope you guys care


Types of bets I play:

Excuses :

Evo :

Chips Co Founder : https://twitter.com/The_Magalon  @The_Magalon

   -  Based on the picture you gave evidence, it can be said that you have a strong evidence and this might have a chance for you to win against this casino, I just wonder what is the relationship of the casino you used to play with the casino platform here at chipsgg? it has nothing to do with their rules and policies, to be honest. They don't want to pay you out of your casino winnings.

Your money is also 12k$ more than theirs, so if you have abused other casino platforms, did you abuse their chips? I agree because, with the evidence you showed, I didn't see any abuse, this is the real problem with other casinos when it comes to the large amount of money that a gambler takes out of their platform.

[BarmyBasket]

I signed up for Chips.gg 2 days ago and I deposited $2500.I took some types of bet were World cup football,
Nba and Evoulation casino games and I did 15.500 dollars and could not withdraw my money last 2 days.
Meanwhile, I uploaded 3 level KYC documents in my account and it was approved On 9.12.2022, A person named Anderson from live support said that
I was abusing Rollbit, which is the same infrastructure but another site, and said that they would delete all my wins from his account and close my membership.
I can play games and deposit and withdraw money in my account at Rollbit. There is no abuse.Even continues in our Affiliate partnership with Rollbit.
I learned that there are many people in Chips.gg who are experiencing the same situation, I hope you guys care


Types of bets I play: https://i.hizliresim.com/ndi29cc.png

Excuses :https://i.hizliresim.com/rc9dosr.png

Evo : https://i.hizliresim.com/incrclj.png

Chips Co Founder : https://twitter.com/The_Magalon  @The_Magalon

   -  Based on the picture you gave evidence, it can be said that you have a strong evidence and this might have a chance for you to win against this casino, I just wonder what is the relationship of the casino you used to play with the casino platform here at chipsgg? it has nothing to do with their rules and policies, to be honest. They don't want to pay you out of your casino winnings.

Your money is also 12k$ more than theirs, so if you have abused other casino platforms, did you abuse their chips? I agree because, with the evidence you showed, I didn't see any abuse, this is the real problem with other casinos when it comes to the large amount of money that a gambler takes out of their platform.

Thanks @Mr.Magkasia , If @chipsgg proves that I am abusing or doing any illegal action, I will delete this thread and apologize.

[Fivestar4everMVP]

I was abusing Rollbit, which is the same infrastructure but another site, and said that they would delete all my wins from his account and close my membership.

What a lame excuse  , even if indeed you abused rollbit, how is this their business? Is chips.gg connected to rollbit in anyway?

And again, if they are going to close an account of a user, aren't they supposed to pay the user all his money before closing the account?
Indeed, In a city where there is no law or the law isn't enforced, people and businesses gain the freedom to do and behave in what ever way they please..

Unfortunately, I don't think chips.gg have an active community on this forum, what I would advice you do is to do some research and see if you can find any authority governing them so you can report this case, this is an outright fraud and shouldn't be condoned.

[BarmyBasket]

I was abusing Rollbit, which is the same infrastructure but another site, and said that they would delete all my wins from his account and close my membership.

What a lame excuse  , even if indeed you abused rollbit, how is this their business? Is chips.gg connected to rollbit in anyway?

And again, if they are going to close an account of a user, aren't they supposed to pay the user all his money before closing the account?
Indeed, In a city where there is no law or the law isn't enforced, people and businesses gain the freedom to do and behave in what ever way they please..

Unfortunately, I don't think chips.gg have an active community on this forum, what I would advice you do is to do some research and see if you can find any authority governing them so you can report this case, this is an outright fraud and shouldn't be condoned.

Thank you, unfortunately it was an unfortunate and sad experience. I hope the problem will be solved, I will wait until tomorrow evening.If i don't get my money back, I will complain directly to their licenses.

[PX-Z]

This user was flagged by our sportsbook provider and their account was limited automatically due to this. After investigation, we determined that this user's flag and limitations were warranted for abusing the sportsbook option at Chips.

Can you give more specific answer of the "abuse" made by OP aside from generic and one sided terms? Which always "reserve your rights" in anything without giving enough explanation on the other party. It always just because you detected it as an abuse for whatever parameters and etc. So whats the abuse made particularly?

I rarely see casino explains enough about the abuse made by the accused users. So it's fair enough to ask you since you respond here.

[electronicash]

chips.gg provider sends evidence that you abuse rollbit and then penalized your chips.gg account. amazing how they can do this.

your account only have 12900 that's a relief compare to the other thread that you resurrect, he got 60000. that guy didn't get any support unlike you. i guess his post history made him more of a suspect. you on the other hand, got an evidence and a lame excuse so hope you get your money.

[BarmyBasket]

chips.gg provider sends evidence that you abuse rollbit and then penalized your chips.gg account. amazing how they can do this.

your account only have 12900 that's a relief compare to the other thread that you resurrect, he got 60000. that guy didn't get any support unlike you. i guess his post history made him more of a suspect. you on the other hand, got an evidence and a lame excuse so hope you get your money.

Thank you, unfortunately there is no official at @chipsgg to take responsibility and tell the truth. I hope they realize their mistake and come back from it.

[CryptoHeadlineNews]

I signed up for Chips.gg 2 days ago and I deposited $2500.I took some types of bet were World cup football,
Nba and Evoulation casino games and I did 15.500 dollars and could not withdraw my money last 2 days.
Meanwhile, I uploaded 3 level KYC documents in my account and it was approved On 9.12.2022, A person named Anderson from live support said that
I was abusing Rollbit, which is the same infrastructure but another site, and said that they would delete all my wins from his account and close my membership.

There is something in this case I seems not to understand. Because when did casino started judging individual because of past experience on an alternate previous casinos?? Just as what "Chips" is already doing to O.P for an allegation of ones abusing "Rollbit". I just checked O.P betting pattern and never did I find any trait of abuse with what shown on the screenshot provided above, or has staking little odds with huge amount of money now turned to be abuse? Because that's all I could see.
And do casinos now share users details within themselves? Or how was chip.gg casino able to know O.P ones abused Rollbits?