DUCKDICE.IO FRADULANT CASINO EVER [DEAD SUPPORT CENTER]

[igumama]

They still have tags on their profiles and those tags are given by reputed members of this forum. They were able to remove some more tags so they showed hope of coming back in a positive way. But now these allegations against this casino are coming up which is forcing DT members to look into the operations of this casino again. Since their past is not so clear, gamblers should be a little more careful with them.

~~~

which one of yours is Duckdice.io support team member? seems everyone is.
i answered to one of your support member then to another and now to your?
will if you can read the post i mentioned earlier that i am ready for a video call for KYC and i can bring my Police Report Copy to the Chat if its needed where i reported about my stolen phone.
can you please tell me is my account was logged in during this period?

They have two support members in this forum Bobstone and Kirito89. If you check their profile you will get the answer. I think you should contact their support team by direct email rather than waiting for their reply from here. Since you are getting confused by the replies of both of them, so you use the method where it is convenient for you. Ultimately solving your problem is the main thing.

i did many times and got respond thats why i called it DEAD SUPPORT CENTER
https://imgur.com/a/U3Za0cu

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[Kirito89]

This will be my final comment on the matter:

1. OP isn't able to provide any proof that the account belongs to him, no previous IP, no previous wallet addresses used,  he can not even name the email address being used with the account !!!
2. He also claimed that his access to the account was lost due to the fact of having his phone "stolen" ,  The account OP is trying to claim has never been accesed via phone mobile !!!
3. Igumama or richardo or crewchellenge or Nomercy or whatever new Bitcointalk alt you're going around these days, judging by your way of going around things, on Bitcointalk and off,  as a previous user mentioned in this thread ( thank you for making the connection),  we will not humour you anymore in this matter, regardless of the amount of fake reviews you put out right now on Bitcointalk or TrustPilot.



Duckdice Support,

[ScamViruS]

They still have tags on their profiles and those tags are given by reputed members of this forum. They were able to remove some more tags so they showed hope of coming back in a positive way. But now these allegations against this casino are coming up which is forcing DT members to look into the operations of this casino again. Since their past is not so clear, gamblers should be a little more careful with them.

~~~

which one of yours is Duckdice.io support team member? seems everyone is.
i answered to one of your support member then to another and now to your?
will if you can read the post i mentioned earlier that i am ready for a video call for KYC and i can bring my Police Report Copy to the Chat if its needed where i reported about my stolen phone.
can you please tell me is my account was logged in during this period?

They have two support members in this forum Bobstone and Kirito89. If you check their profile you will get the answer. I think you should contact their support team by direct email rather than waiting for their reply from here. Since you are getting confused by the replies of both of them, so you use the method where it is convenient for you. Ultimately solving your problem is the main thing.

i did many times and got respond thats why i called it DEAD SUPPORT CENTER
https://imgur.com/a/U3Za0cu

This is why it is important to know the reputation of a casino before joining. Because after joining you have to make sure that their support team helps you to solve any problem you face. But I see here they are talking about sending email with your account mail. So what is the problem here? If you are the original owner of the account, then sending the information to this email can solve your problem.

[Yurkov]

... But I see here they are talking about sending email with your account mail. So what is the problem here? If you are the original owner of the account, then sending the information to this email can solve your problem.

You really didn't see the explanation written by @Kirito89 before your post? 

[Broadanbig]

It is unfortunate you lost your funds but duckdice has been on this platform and not active as they are supposed to be. Maybe they seems to be relying on their old glory which long expired and I believe if care is not taken, they would soon be out of the game and possibly become old story.
Looking at your complaint, and from the few comments I have read, you were asked to present some necessary information as to know if truly you are the genuine owner of the account and I expected you to have present it to them. There is no way you can not be able to present a little information about your account to them but however u would not blame you neither would I judge you because sometimes thee casinos can be very funny. They can act like they do not know what they are doing. It is natural that such attitude is expected from them because they would want to secure their funds to accumulate more so as to cover their lapses. So sorry about your loss.

[Ojima-ojo]

Are you in any way representing DUCKDICE, because from the look of things it seems you provided answers to everything question that have been asked to ops.

But all the same with the available evidence, it is now confirm the ops is not telling us the whole story.

This will be my final comment on the matter:

1. OP isn't able to provide any proof that the account belongs to him, no previous IP, no previous wallet addresses used,  he can not even name the email address being used with the account !!!
2. He also claimed that his access to the account was lost due to the fact of having his phone "stolen" ,  The account OP is trying to claim has never been accesed via phone mobile !!!
3. Igumama or richardo or crewchellenge or Nomercy or whatever new Bitcointalk alt you're going around these days, judging by your way of going around things, on Bitcointalk and off,  as a previous user mentioned in this thread ( thank you for making the connection),  we will not humour you anymore in this matter, regardless of thenumbert of fake reviews you put out right now on Bitcointalk or TrustPilot.

I think ops should ops make available more evidence or answer to some questions, and if he can't then it will prove that ops are just making up things.

[Kirito89]

Are you in any way representing DUCKDICE, because from the look of things it seems you provided answers to everything question that have been asked to ops.

But all the same with the available evidence, it is now confirm the ops is not telling us the whole story.

This will be my final comment on the matter:

1. OP isn't able to provide any proof that the account belongs to him, no previous IP, no previous wallet addresses used,  he can not even name the email address being used with the account !!!
2. He also claimed that his access to the account was lost due to the fact of having his phone "stolen" ,  The account OP is trying to claim has never been accesed via phone mobile !!!
3. Igumama or richardo or crewchellenge or Nomercy or whatever new Bitcointalk alt you're going around these days, judging by your way of going around things, on Bitcointalk and off,  as a previous user mentioned in this thread ( thank you for making the connection),  we will not humour you anymore in this matter, regardless of thenumbert of fake reviews you put out right now on Bitcointalk or TrustPilot.

I think ops should ops make available more evidence or answer to some questions, and if he can't then it will prove that ops are just making up things.

Yes, sorry to have forgotten to include it in my last post. I'm one of Duckdice's Support members, I've edited my previous message to include this.

[ScamViruS]

... But I see here they are talking about sending email with your account mail. So what is the problem here? If you are the original owner of the account, then sending the information to this email can solve your problem.

You really didn't see the explanation written by @Kirito89 before your post? 

I read that reply. And this reply has no connection with that reply. Because OP was instructed by the support team to email the information, and I gave him the email advice based on that. Maybe you didn't see the screenshot of the support team message that the OP added here before replying.

In OP's case, it's simply a case of a 3d party person claiming a high roller account belongs to him,  even though OP can not provide any evidence to support the claim, no ip, no previously used adresses, no access to account email , heck he couldn't even name the email address that was linked to the High roller account.

[Fivestar4everMVP]

Are you in any way representing DUCKDICE, because from the look of things it seems you provided answers to everything question that have been asked to ops.

It is sure evident that he is a representative of Duckdice as he seems to know all the private stuffs that only a representative would know, like knowing whether an account is accessed by phone or PC, so this shows that he could see the account OP claimed to be his, from his end.

I think ops should ops make available more evidence or answer to some questions, and if he can't then it will prove that ops are just making up things.

This could be a case of OP trying to hijack another persons account after all, what other evidence could he possibly provide again,
@Kirito89 whom i believe to be a rep from Duckdice already that OP is unable to provide any proof that the account belongs to him, OP said he lost access to the account when he lost his phone, and the believed rep said the account in question has never been accessed from a mobile phone before...
What other type of evidence are you still expecting from him?

[Yurkov]

You really didn't see the explanation written by @Kirito89 before your post?  

I read that reply. And this reply has no connection with that reply. Because OP was instructed by the support team to email the information, and I gave him the email advice based on that. ...

Maybe it will help:

1. OP ...  can not even name the email address being used with the account !!!

[igumama]

well i dont know how to reply every single person but if you can see i have attached few screen shots above in the post and in replies,,,
1st of all i was asked if i can pass KYC which was the only way to get acces of my account back and i said yes i will provide any kind of document's that requires for KYC legally.

2nd their Support 2 days later another reply of asking me to creat another account and they will transfer monthly bonuses to the new account i agreed for that as i am not going to gamble for a while so i can have my bonuses from the wager i made 1.8 or 1.9 millions usd wager but they asked to waite for a week which i did

3:support send me another massege and told me that they have my old KYC documents and they will cross match it with my recent documents 'which they don't have but they just lied' i said sure

4:they start making excuses they are going to be offline till 3rd jan from 25th dece and later when support team comeback they will look for that documents

5: making further excuses, and i asked them  to send an email to email address associated with  my account if they can get any reply.
of course they will not since they know i am the owner of the account.

why i will upload my documents for other one's accounts to be verified with am i that idiot?

to the krito i think he is from support team of duckdice.io as well. i read your previous replies to other people's threads against your site and you accused everyone with multiple account's, be honest atleast

to those who have suggested me to contact ask gambler, i did and they told meDuckdice.io have withdraw their name from the listed Companies after speaking with them for cases which ended with no result

[Yurkov]

...
support send me another massege and told me that they have my old KYC documents and they will cross match it

One thing is missing for me here. If Duckdice has your documents with which you did the KYC verification, it is enough for you to send the same documents from the new e-mail and the case should be clear. However, Duckdice does not confirm that this account did KYC verification.

The question is, does Duckdice actually have KYC documents or not?

edit/ Could you provide screenshot from conversation where Duckdice confirm that this account already passed KYC verification?

to the krito i think he is from support team of duckdice.io as well.

Yes, he is from Duckdice support team

... I'm one of Duckdice's Support members ...

[igumama]

...
support send me another massege and told me that they have my old KYC documents and they will cross match it

One thing is missing for me here. If Duckdice has your documents with which you did the KYC verification, it is enough for you to send the same documents from the new e-mail and the case should be clear. However, Duckdice does not confirm that this account did KYC verification.

The question is, does Duckdice actually have KYC documents or not?

to the krito i think he is from support team of duckdice.io as well.

Yes, he is from Duckdice support team

... I'm one of Duckdice's Support members ...

Nop they don't have as they did not asked me before for verification, while stake.com was having my documents.
i have attached Screen shots of conversation above.

and since they was claiming they have documents i was all ready for cross matching.

[Yurkov]

Again..

...
support send me another massege and told me that they have my old KYC documents and they will cross match it

This is screenshot that you provided:

https://imgur.com/a/kLMa31K

Either you are lying and manipulating, or there is another message that shows that Duckdice has KYC documents.

[Slow death]

OP I think the solution to this case is quite simple, you say you lost your phone, so you only played at the casino using your phone something that the casino is denied and they confirmed that the owner of that account did not enter the casino using the phone, then the casino says that you don't even know the email used to create an account at that casino, so you also don't know your email address that you created an account at the casino? at least you don't remember your email that you created account at the casino? how is this possible? you played with millions of dollars but you didn't enter the casino with a computer and you only entered by phone? don't you think this story is very strange?

you made deposits at this casino, so why don't you give them the address you made deposits at? Did you also lose your wallet and the address where you deposited? Does that mean you didn't protect your wallet even though you were moving thousands of dollars? your whole story is doubtful and in this case I really think the casino is right in the measures they are taking

[igumama]

Again..

...
support send me another massege and told me that they have my old KYC documents and they will cross match it

This is screenshot that you provided:

https://imgur.com/a/kLMa31K

https://i.imgur.com/gGgYY88.jpg

Either you are lying and manipulating, or there is another message that shows that Duckdice has KYC documents.

yes they says we have KYC from Igumunati375 and that is totaly lie.
how can i manipulate them by posting Screen shots of what i said earlier.

[igumama]

OP I think the solution to this case is quite simple, you say you lost your phone, so you only played at the casino using your phone something that the casino is denied and they confirmed that the owner of that account did not enter the casino using the phone, then the casino says that you don't even know the email used to create an account at that casino, so you also don't know your email address that you created an account at the casino? at least you don't remember your email that you created account at the casino? how is this possible? you played with millions of dollars but you didn't enter the casino with a computer and you only entered by phone? don't you think this story is very strange?

you made deposits at this casino, so why don't you give them the address you made deposits at? Did you also lose your wallet and the address where you deposited? Does that mean you didn't protect your wallet even though you were moving thousands of dollars? your whole story is doubtful and in this case I really think the casino is right in the measures they are taking

unfortunately yes.

https://bitcointalk.org/index.php?topic=5429684.0

and thats why i am in trouble

[Yurkov]

OP I think the solution to this case is quite simple, you say you lost your phone, so you only played at the casino using your phone something that the casino is denied and they confirmed that the owner of that account did not enter the casino using the phone, then the casino says that you don't even know the email used to create an account at that casino, so you also don't know your email address that you created an account at the casino? at least you don't remember your email that you created account at the casino? how is this possible? you played with millions of dollars but you didn't enter the casino with a computer and you only entered by phone? don't you think this story is very strange?

you made deposits at this casino, so why don't you give them the address you made deposits at? Did you also lose your wallet and the address where you deposited? Does that mean you didn't protect your wallet even though you were moving thousands of dollars? your whole story is doubtful and in this case I really think the casino is right in the measures they are taking

unfortunately yes.

https://bitcointalk.org/index.php?topic=5429684.0

and thats why i am in trouble

Ok, I didn't know about the thread you posted above.

It seems to confirm that life writes the strangest scenarios.
I'm afraid that in this situation you have joined to the club of people who in a cruel way have learned how not to use cryptocurrencies.
I don't see Duckdice fault here, because they simply can not take your word for it because of the procedures.
Unfortunately, it looks like you'll have to accept that you've lost access to your Duckdice account same as to your Trustwallet.
You definitely need to work on protecting your money better.
I'm so sorry for your loss, but unfortunately you will just have to accept it.

Your story motivated me to review all my security..

Ps. After this clarification, I think you should change the topic of this thread, because I don't see anything fraudalent in Duckdice procedures

[Kirito89]

snip

He won't change it as that's not his goal, same as the account he's trying to claim is not his.


I'll repeat once more,  the account OP claims is his HR account, has never been accesed via a mobile phone, never! ( OP claims he lost his phone, thus access to duckdice, email, etc), so what I'm saying, the real owner of the account always played on it from other types of devices , never phones..   But OP didn't have any way of knowing that, so the story I lost my phone and can't access my account anymore made sense to him.
 

A point I've made earlier aswell, which he ignored as it doesn't fit in his trying to takeover a HR account scenario.

Regardless think we've adressed this matter enough and as long as there are no further clarifications needed I won't be addressing this thread anymore.



Duckdice Support,

[igumama]

snip

He won't change it as that's not his goal, same as the account he's trying to claim is not his.


I'll repeat once more,  the account OP claims is his HR account, has never been accesed via a mobile phone, never! ( OP claims he lost his phone, thus access to duckdice, email, etc), so what I'm saying, the real owner of the account always played on it from other types of devices , never phones..   But OP didn't have any way of knowing that, so the story I lost my phone and can't access my account anymore made sense to him.
 

A point I've made earlier aswell, which he ignored as it doesn't fit in his trying to takeover a HR account scenario.

Regardless think we've adressed this matter enough and as long as there are no further clarifications needed I won't be addressing this thread anymore.



Duckdice Support,

I had never used Laptop or Pc for gambling websites but since i don't have access to the account this is an opportunity for you to take advantages and get ride of this case