How Are Players Going To Trust Casinos If They Don't Show Solid Evidence

[Fortify]

There are accusations that have or cannot be resolved because they always ended up with your words against their words, players show screenshots of your proofs and even take up or accept KYC but in casinos cases, they just hold on to their words that the player has cheated, manipulated or exploited a bug without showing strong evidence like screenshots of the log they just hiding in their defense that they cannot show proofs and add further to protect the integrity of their platform, so the accusations remain open.
Many casino's defenses are like that.

The casinos are often not to blame in the majority of these scenarios. There are actually data protection laws out there which make it illegal to share publicly a lot of the information that would exonerate them completely (although many show very trustworthy responses unlike the opposite you try to portray). If they share the wrong information and their company exists in certain jurisdictions they could open themselves up to even greater legal liabilities and it is really down to the players themselves to take legal action if they think they have been wronged. Many are far too eager to jump on and back up new players who have holes throughout their story. Casinos also have the right to defend themselves by not exposing the methods they use to catch cheaters and as long as they are reasonably transparent in every other way that is a very fair stance to take.

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[rahmad2nd]

I think it depends on the case of the accusation itself. the reason is, if the casinos with big names here do as you say.  automatically, the casino will lose the trust of its users and it will hurt their business. So, related to allegation cases. at least someone has to prove it with hard evidence, and if a user just shows screenshots it doesn't prove anything. then, how can we assess and examine it even more so in this discussion.

I'm pretty sure, if the casino is reputable and has a big name. will not take actions that will harm its users, except if the user commits fraud. anyway, if it happened. the one that will get the most big losses is the casino, that way we as players will choose a casino that can be more trusted.

[bitbollo]

There are accusations that have or cannot be resolved because they always ended up with your words against their words, players show screenshots of your proofs and even take up or accept KYC but in casinos cases, they just hold on to their words that the player has cheated, manipulated or exploited a bug without showing strong evidence like screenshots of the log they just hiding in their defense that they cannot show proofs and add further to protect the integrity of their platform, so the accusations remain open.
Many casino's defenses are like that.

most of accusations I have seen in the past years made to "famous" casinos, are clearly scam attempts made by players that shown only a part of what really happens.

some casinos are just speculating on this, and they are using their TOS and other stuffs as a way to not paying users and find a lot of issues to deny payment. but this happens only with casino that have a bad reputation...

[mindrust]

There isn't  much we can do in these situations. However, I have seen DT people forcing the casinos to give out better explanations before.

1- The user shows incredible proof of a scam
2- The casino says bla bla bla multi acc bla bla cheat
3- User says show logs, show proof
4- Casino says blabla bla our logs are private bla bla bla

5- DT enters the chat. Gives a red trust rating to the casino.
6- Casino suddenly freaks out and tries to work something out with the user in private

7- The user either agrees with the casino or denies the offer
8- Casino will have no other choice but to give the user whatever he wants

This exact story above happened before.

DT have the powa.

[lionheart78]

It depends on how the casino is responding to queries and complaints thrown at them.

We can't generalize it here as we really need a reference in order for us to analyze the situation.

We do have the common sense to know if the gambling site is doing crap responses to their users. Let's decide after reading a certain complaint thread.

But the issue is, no matter how the casino responds to the complaints of the player as long as the casino does not show solid evidence, it will go the category of your words against mine.   Which can give doubt and worries to the player playing on that platform.  A player complaint must be refuted by solid evidence and not just a wall of text of accusation.

It usually comes down to the numbers.

If a casino gets a lot of unresolved accusations, eventually people will begin to lose trust in them.

The reactions will go from "unresolved? it's probably a cheat attempt by the player" to "there's something going on with that casino because it's a 5th time someone complains this week"
Trust me, the community works even when there's not enough solid evidence against a casino a lot of accusations can change how people see the business.

True, reputable casinos always wanted to resolve any issue as soon as possible because any lingering unresolved cases have a negative impact on their reputation.  And it piles up every time new unresolve cases arise.

[348Judah]

There are accusations that have or cannot be resolved because they always ended up with your words against their words, players show screenshots of your proofs and even take up or accept KYC but in casinos cases, they just hold on to their words that the player has cheated, manipulated or exploited a bug without showing strong evidence like screenshots of the log they just hiding in their defense that they cannot show proofs and add further to protect the integrity of their platform, so the accusations remain open.
Many casino's defenses are like that.

there's no way you can be dealing with over thousands of gamblers and you expect everyone of them to behave thesame way, dome may not be cheating but i can frankly tells you that some do so, while othwrs have partial completion to their kyc requirements stage, know that your account will be verified not once but twice or thrice base on the schedule for the verification process your casino is handling with you, then except the casino itself is a scam type, both on most occasions the fault is always directed to the gambler's end for being responsible and you've trusted them that's why you chose gambling with that particular casino of your choice.

[Fivestar4everMVP]

There are accusations that have or cannot be resolved because they always ended up with your words against their words, players show screenshots of your proofs and even take up or accept KYC but in casinos cases, they just hold on to their words that the player has cheated, manipulated or exploited a bug without showing strong evidence like screenshots of the log they just hiding in their defense that they cannot show proofs and add further to protect the integrity of their platform, so the accusations remain open.
Many casino's defenses are like that.

I do understand where you are coming from and what point you are trying to make, what i can say is that, as gambler who is withdrawing from a casino, you are the one that now needs something that the casino has(your funds), and as unfair as this may sound or appear, it is their discretion to decide to release or not.

If for some reason(s), the casino feels you cheated their system and demand some documents from you as a way for them to verify who you are, it is up to you to oblige to their request so you can get your funds, if they accuse you of cheating and decides to show you proof, it indeed proves that the casino is credible in their claim, but this should not be like its a duty they owe to gamblers, it is up to the gambler( when accused of cheating) to submit all that is requested to prove that he or she is not a cheater.
This is just my perspective in matters like this, i believe we all have our different opinions though.

[livingfree]

If you don't trust them then you find a place where you trust more the casino because if they're telling the truth and yet you still don't believe, you'll believe in no one.

If a trusted and reputable casino has done this to someone and even if they've provided with evidence, still, someone who has closed his mind in believing the reason, won't believe.

It's understandable that there are people that will say things against such with the casinos even if they're at fault.

[Lanatsa]

There are accusations that have or cannot be resolved because they always ended up with your words against their words, players show screenshots of your proofs and even take up or accept KYC but in casinos cases, they just hold on to their words that the player has cheated, manipulated or exploited a bug without showing strong evidence like screenshots of the log they just hiding in their defense that they cannot show proofs and add further to protect the integrity of their platform, so the accusations remain open.
Many casino's defenses are like that.

If a player is legitimately telling the truth but the casinos do make out some countermeasures and saying up the opposite or trying to make the user is the one who do make out some violation or abuse but the

victim had made out some solid proofs then the community is the one whom would really be able to judge.Even they would say about multi-accounting and other common violation but we arent that dumb
not to point out on who at fault on the said situation.

On the time that the public isnt convinced on what the casino is trying out to explain about the situation then for sure it would backfire on them.

[bitcampaign]

they will not publish bugs on their site let alone loopholes but they can provide it if asked and sued by trusted parties that they can prove that users violate the rules and abuse, if indeed the casino always commits fraud as you think of course many gamblers run away , but why is the casino getting crowded, because everything is safe if we don't play dirty as gamblers

[Viscore]

I think  it is the casinos problem to gain the trust of the players.  In case there is dispute between casino and players, the one who has the strong evidence get the sympathize of the readers and players.  If the casino is just randomly throwing accusation to save funds that is supposed to be withdrawn by the player, they will suffer and possibly would even have a greater loss because of their reputation of being unjust and players moving away from their platform because of trust issues.

Most likely, it’s always the casinos that should make first moves to attract new customers by creating bonuses and promotions, and gain their trust in the process. If not, these customers will make a shift and move to other casinos. However, with regards to casinos accusations made by players, as gamblers we can already tell who’s telling the truth or not, but if the casino can quickly address the problem and resolve it, no matter how suspicious the casino is, gamblers will find no reason to leave the casino.

[dunfida]

they will not publish bugs on their site let alone loopholes but they can provide it if asked and sued by trusted parties that they can prove that users violate the rules and abuse, if indeed the casino always commits fraud as you think of course many gamblers run away , but why is the casino getting crowded, because everything is safe if we don't play dirty as gamblers

That would really be affecting confidence and trust towards the business and this is something they wont really like for the masses to feel out and this is why as possible they would really be hiding off those security means issues which would might cause a disaster into their business.If ever there are players who do able to abuse because of such exploit then they would be normally locking up those amounts if havent been
withdrawn or they had able to caught it up but if not then it would be the case and this is where scam accusations would be thrown out.For sure they would really be offering something into those people
who had able to discover those bugs or other related things.

[chaser15]

There are accusations that have or cannot be resolved because they always ended up with your words against their words, players show screenshots of your proofs and even take up or accept KYC but in casinos cases, they just hold on to their words that the player has cheated, manipulated or exploited a bug without showing strong evidence like screenshots of the log they just hiding in their defense that they cannot show proofs and add further to protect the integrity of their platform, so the accusations remain open.
Many casino's defenses are like that.

There are things that don't need to disclose to the public but rather just to the complainants. The public trial as what's happening in the Scam Accusation thread is a reference for us on how gambling sites with complaints respond to the issues against them. The way they respond, the way they are handling, the way how they always keep active, etc. that's what matters, and not necessary to show proof.

And for sure, gambling sites won't shit on their name as the reputation that being built for several years is not a joke.

I can't apply my statement though regarding new sites.

[abel1337]

There are accusations that have or cannot be resolved because they always ended up with your words against their words, players show screenshots of your proofs and even take up or accept KYC but in casinos cases, they just hold on to their words that the player has cheated, manipulated or exploited a bug without showing strong evidence like screenshots of the log they just hiding in their defense that they cannot show proofs and add further to protect the integrity of their platform, so the accusations remain open.
Many casino's defenses are like that.

If a player is legitimately telling the truth but the casinos do make out some countermeasures and saying up the opposite or trying to make the user is the one who do make out some violation or abuse but the

victim had made out some solid proofs then the community is the one whom would really be able to judge.Even they would say about multi-accounting and other common violation but we arent that dumb
not to point out on who at fault on the said situation.

On the time that the public isnt convinced on what the casino is trying out to explain about the situation then for sure it would backfire on them.

The power of the community should not be underestimated by casinos. There are some casino that is holding up to their words and wouldn't admit that they false accuse someone and just throw some new accusation like multi accounting that only them can verify. Casino don't commonly show public information like this that's why they know it can't be verified by the community but there are some casino who are showing this kind information especially if it's true and advantageous to them. But yeah there are casino that resolved case easily if they are proven guilty and wrong. A red trust can't bring down a casino but it can surely impact their reputation in this forum and outside as well.

[aioc]

There isn't  much we can do in these situations. However, I have seen DT people forcing the casinos to give out better explanations before.

1- The user shows incredible proof of a scam
2- The casino says bla bla bla multi acc bla bla cheat
3- User says show logs, show proof
4- Casino says blabla bla our logs are private bla bla bla

5- DT enters the chat. Gives a red trust rating to the casino.
6- Casino suddenly freaks out and tries to work something out with the user in private

7- The user either agrees with the casino or denies the offer
8- Casino will have no other choice but to give the user whatever he wants

This exact story above happened before.

DT have the powa.

Happened so many times and it happened and always on new casinos or casinos that keep denying payment to their players and they keep giving the same alibis with no solid proof to show, their answers are all same and generic, and no further explanation is given, 1XBIT is notorious on this, they drop a one-liner saying OP cheated we decline his payout and ban him, and that's all there is no further explanation, and we hate this kind of casino, so the community has to step up.

[o48o]

There are accusations that have or cannot be resolved because they always ended up with your words against their words, players show screenshots of your proofs and even take up or accept KYC but in casinos cases, they just hold on to their words that the player has cheated, manipulated or exploited a bug without showing strong evidence like screenshots of the log they just hiding in their defense that they cannot show proofs and add further to protect the integrity of their platform, so the accusations remain open.
Many casino's defenses are like that.

I don't need any evidence if the casino has a strong community and history of happy customers. And i don't mean testimonials page, that would actually turn me away. I rarely trust new casinos at all because i don't need to. I get my gambling fix from trusted casinos and don't want to risk my money with some unknown newcomers that might pay or might close my account.

So why would i risk it? Maybe for some insane bonus, but even with those i would wait until someone in the community had withdrawed their winnings.

[serjent05]

There are accusations that have or cannot be resolved because they always ended up with your words against their words, players show screenshots of your proofs and even take up or accept KYC but in casinos cases, they just hold on to their words that the player has cheated, manipulated or exploited a bug without showing strong evidence like screenshots of the log they just hiding in their defense that they cannot show proofs and add further to protect the integrity of their platform, so the accusations remain open.
Many casino's defenses are like that.

I don't need any evidence if the casino has a strong community and history of happy customers. And i don't mean testimonials page, that would actually turn me away. I rarely trust new casinos at all because i don't need to. I get my gambling fix from trusted casinos and don't want to risk my money with some unknown newcomers that might pay or might close my account.

So why would i risk it? Maybe for some insane bonus, but even with those i would wait until someone in the community had withdrawed their winnings.

Even if you don't want any evidence but when the time comes that accusation piled up and mostly all of these are unresolved and players have valid or solid evidence, I bet one day you will doubt the integrity of the casino.  Since if they are refutable, there should be fewer player accusation against them, if there is the support staff will carefully tackle it and give some data that can be substantial enough to prove the mischief of the player, or if they found their side is at fault, will resolve it asap.

There are accusations that have or cannot be resolved because they always ended up with your words against their words, players show screenshots of your proofs and even take up or accept KYC but in casinos cases, they just hold on to their words that the player has cheated, manipulated or exploited a bug without showing strong evidence like screenshots of the log they just hiding in their defense that they cannot show proofs and add further to protect the integrity of their platform, so the accusations remain open.
Many casino's defenses are like that.

If a player is legitimately telling the truth but the casinos do make out some countermeasures and saying up the opposite or trying to make the user is the one who do make out some violation or abuse but the

victim had made out some solid proofs then the community is the one whom would really be able to judge.Even they would say about multi-accounting and other common violation but we arent that dumb
not to point out on who at fault on the said situation.

On the time that the public isnt convinced on what the casino is trying out to explain about the situation then for sure it would backfire on them.

The power of the community should not be underestimated by casinos. There are some casino that is holding up to their words and wouldn't admit that they false accuse someone and just throw some new accusation like multi accounting that only them can verify. Casino don't commonly show public information like this that's why they know it can't be verified by the community but there are some casino who are showing this kind information especially if it's true and advantageous to them. But yeah there are casino that resolved case easily if they are proven guilty and wrong. A red trust can't bring down a casino but it can surely impact their reputation in this forum and outside as well.

True but as long as the casino is doing great and honest, they will have these power of the community on their side.

[goinmerry]

Even if you don't want any evidence but when the time comes that accusation piled up and mostly all of these are unresolved and players have valid or solid evidence, I bet one day you will doubt the integrity of the casino. 

Then until that happened then, for now, I won't think about being doubtful about that casino I'm playing with.

Let's see how our preferred casino deals with these complaints before taking action.

If there's no problem yet that we see, it's quite not appropriate to just imagine things now on what we will do. Our reaction will automatically trigger once that said site we prefer shows inconsistency and is not reliable in defending its name to those complaints.

[Lanatsa]

There are accusations that have or cannot be resolved because they always ended up with your words against their words, players show screenshots of your proofs and even take up or accept KYC but in casinos cases, they just hold on to their words that the player has cheated, manipulated or exploited a bug without showing strong evidence like screenshots of the log they just hiding in their defense that they cannot show proofs and add further to protect the integrity of their platform, so the accusations remain open.
Many casino's defenses are like that.

If a player is legitimately telling the truth but the casinos do make out some countermeasures and saying up the opposite or trying to make the user is the one who do make out some violation or abuse but the

victim had made out some solid proofs then the community is the one whom would really be able to judge.Even they would say about multi-accounting and other common violation but we arent that dumb
not to point out on who at fault on the said situation.

On the time that the public isnt convinced on what the casino is trying out to explain about the situation then for sure it would backfire on them.

The power of the community should not be underestimated by casinos. There are some casino that is holding up to their words and wouldn't admit that they false accuse someone and just throw some new accusation like multi accounting that only them can verify. Casino don't commonly show public information like this that's why they know it can't be verified by the community but there are some casino who are showing this kind information especially if it's true and advantageous to them. But yeah there are casino that resolved case easily if they are proven guilty and wrong. A red trust can't bring down a casino but it can surely impact their reputation in this forum and outside as well.

When a certain casino do show off that kind of transparency or proofs that a certain player who had made out some complaint is some sort of abuser or who do violates sites terms and rules, then it would really be

giving out that kind of positive impression and would be clearing up the doubts that it generates on the community or the market.Any issues or complaints is really neither a threat or danger into their sites
reputation and credibility because once the community would made out that vibe on where it isnt something a place where you can trust then it would really be
affecting your site revenue and profitability which it isnt good.

[uneng]

Happened so many times and it happened and always on new casinos or casinos that keep denying payment to their players and they keep giving the same alibis with no solid proof to show, their answers are all same and generic, and no further explanation is given, 1XBIT is notorious on this, they drop a one-liner saying OP cheated we decline his payout and ban him, and that's all there is no further explanation, and we hate this kind of casino, so the community has to step up.

I guess 1xbit isn't an alternative for gamblers when looking on this forum for crypto casinos where they can play and that is thanks to the community's warnings. So as we can see, that is the system working and delivering positive results, as it should be. We don't need to fear untrustworthy casinos, because they are immediately flagged by forum members. We just have to avoid them. It's easy even for newbies to spot the risks of depositing at 1xbit. They see the warnings, check the reason why they were written there, access ANN thread of the casino and see lots of negative reviews of gamblers (who aren't active members of the forum) being scammed and simply turn around and go to the other casinos promoted here.