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Author Topic: Is It good For The Casinos And The Accusers If ..  (Read 651 times)
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January 12, 2023, 11:50:15 AM
 #1

Is It Good For The Casinos And The Accusers If the casino operators decided to post a disclaimer that they will not answer accusations here in Bitcointalk but prefer to address them on other platforms that they think are fair and moderated like Askgambler and other platforms?
What's your take on this I don't want to be specific but the question applies to all casino operators.

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January 12, 2023, 11:57:30 AM
 #2

Is It Good For The Casinos And The Accusers If the casino operators decided to post a disclaimer that they will not answer accusations here in Bitcointalk but prefer to address them on other platforms that they think are fair and moderated like Askgambler and other platforms?
What's your take on this I don't want to be specific but the question applies to all casino operators.

Doesn't make sense though for casino operators not to answer the accusers here in this community specially if it is crypto based.

1. This is the biggest crypto related sites, hence, including gambling
2. Majority of casinos started their promotions here, with signature campaigns and other to get the attention
3. Why are the reasons casinos doesn't want to answer it? I will say that this community is not biased and will look for everything that the accuser has posted to see which one is at fault or not.

Of course if both parties are not satisfied here then they can always go to askgamblers for mediation.

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January 12, 2023, 12:03:06 PM
 #3

You bring this topic because of this? [TrustDice ANN] Cease of Engagement on Scam Accusation board

This is likely because of this: Trustdice.win , UPD: TRUSTDICE SCAM, 2138$ USDT confiscated. (SOLVED)

The case has been solved and the money has been given back.

It is unfair that Coinbox1 which is Trustdice representative on this forum is still tagged red by Pmalek and holydarkness. But if the reference is clicked on, it would be known that the case has been solved. But it supposed to have been changed to neutral or the tag to have be removed.

I still always think that as long as a betting site is active on this forum, there may still be cases like this and we will like Coinbox1and other gambling site representatives not to fed up as long as their gambling site remain trustworthy to be used by people. We know some situations can be very frustrating and depressing.

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January 12, 2023, 12:36:11 PM
 #4

Is It Good For The Casinos And The Accusers If the casino operators decided to post a disclaimer that they will not answer accusations here in Bitcointalk but prefer to address them on other platforms that they think are fair and moderated like Askgambler and other platforms?
What's your take on this I don't want to be specific but the question applies to all casino operators.

I think the casinos should normally prefer to ask here since they are crypto based and both parties can bring their evidence to the thread without anyone deleting those.These are useful for every person interested to see these documents and judge by themselves who is right and wrong.Most of the times casinos,I mean really big ones solve their problems in the shortest amount of time while newcomers tend to buy time by asking additional things on top of the actual matter.So it is in both parties interests to post their issues here.

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January 12, 2023, 12:59:28 PM
 #5

You bring this topic because of this? [TrustDice ANN] Cease of Engagement on Scam Accusation board

This is likely because of this: Trustdice.win , UPD: TRUSTDICE SCAM, 2138$ USDT confiscated. (SOLVED)

The case has been solved and the money has been given back.

It is unfair that Coinbox1 which is Trustdice representative on this forum is still tagged red by Pmalek and holydarkness. But if the reference is clicked on, it would be known that the case has been solved. But it supposed to have been changed to neutral or the tag to have be removed.

I still always think that as long as a betting site is active on this forum, there may still be cases like this and we will like Coinbox1and other gambling site representatives not to fed up as long as their gambling site remain trustworthy to be used by people. We know some situations can be very frustrating and depressing.

That could be it, but we cannot stop people from giving them tags that's how this forum works but in general casino representatives should not stop addressing concerns here, especially if the one that filed a complaint found their casino here and they played because of the feedbacks from their announcement thread.
Members have different opinions on every situation maybe some members have grudges against the casino or one of his friends has bad experience playing at that casino hence the bad feedback. 

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January 12, 2023, 01:12:45 PM
 #6

Bitcointalk remains to be one of the biggest hubs in the crypto space for anything crypto-related, and that includes crypto gambling. If the casino's community is huge here on bitcointalk, I don't think it's best for them to avoid addressing concerns raised here by the forum members because that can be seen as avoidance to possible public scrutiny on how they handle such concerns. Obviously if casinos address the issues from the get-go, I don't think that it will reach to a point that it will be posted here in the forum. Then again you have a lot of impatient people here, and I understand why they are impatient because money is involved and no one likes to lose money.

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January 12, 2023, 01:24:57 PM
 #7

You bring this topic because of this? [TrustDice ANN] Cease of Engagement on Scam Accusation board

This is likely because of this: Trustdice.win , UPD: TRUSTDICE SCAM, 2138$ USDT confiscated. (SOLVED)

The case has been solved and the money has been given back.


Partly yes but was thinking that, maybe other casinos in the future, I don't want to put any casino in the spotlight, but in general, where other casinos prefer to discuss their issues on other platforms because of their own reasons, will this harm the casino's reputation here or other platforms will prefer to be a third party on the issue like Askgamblers.
I don't mean to put any casino name here but this is for the sake of the discussion on a subject related to gambling.

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January 12, 2023, 01:53:41 PM
 #8

In my opinion, any service provider that has an ANN thread, whether or not runs a signature campaign, the service provider must have a representative to handle every question and to solve problems with their bitcointalk representative account. The ANN thread created on this forum is not just a promotion, but it is also a place for unlimited discussions available to their users. The presence of CS who handles forum accounts will be very helpful in any case. So I think it's will be good if company representatives are willing to maximize this forum to become a place to solve problems and discuss for its users. Refusing any complains or questions from this forum, it can be said they are doesn't have responsibility for their customers. Maybe for some of casinos, this forum not giving a lot of members for them, but number not everything, but any bad review will bring bad impact for long terms, and vice versa.

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January 12, 2023, 02:00:59 PM
 #9

Is It Good For The Casinos And The Accusers If the casino operators decided to post a disclaimer that they will not answer accusations here in Bitcointalk but prefer to address them on other platforms that they think are fair and moderated like Askgambler and other platforms?
What's your take on this I don't want to be specific but the question applies to all casino operators.
The answer to your question is simple, it's not good. There is no platform that is as fair as a forum, BTT is a forum, a community of real people practically reviewing and alleging if necessary, it would be fair for the company to answer if they are sincere. Not the so-called platforms that would be doing the wish of their paymaster.

If a platform is strictly moderated by some set of people, you would only see what they want you to see, and they will always favour who pays them. I have experienced this kind of injustice with the so-called trusted ones, your voice might not be heard through their platform. While some voices would be heard and others won't be hard to pretend they are legit.

Nothing could be compared to collective voices that are free to share their views without restriction and harassment by some entities called moderators and sole deciders.

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January 12, 2023, 02:07:03 PM
 #10

I think that's fine as long as concerns would be answered. Also, this forum is not solely for that. There are even projects which are not in this site but are existing. This forum would be an advantage to projects but it is not a requirement. What's important at the end of the day is  for projects to be able to aid problems raised by their users. Also, answers won't mean nothing if there will be no actions into it. Discussions are only for short term aids. There are even projects which are not directly answering accusations but are just focusing on the solution. Owners has their own ways to fix things in the first place. But on my end, I think it would be much better for them to answer issues on their platforms itself thru announcements to filter those who are really concerned and those who only adds up to issues they have nothing to do with.

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January 12, 2023, 02:29:09 PM
 #11

I personally have no problem if that's their chosen way of handling accusations. It has positive and negative implications for sure but that's on them to weigh in. A crypto casino that has established their presence or reputation here can afford to take on any repercussion but a new one probably can't handle that.

R


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January 12, 2023, 02:35:24 PM
Merited by holydarkness (1)
 #12

Is It Good For The Casinos And The Accusers If the casino operators decided to post a disclaimer that they will not answer accusations here in Bitcointalk but prefer to address them on other platforms that they think are fair and moderated like Askgambler and other platforms?
What's your take on this I don't want to be specific but the question applies to all casino operators.

It’s a case to case basis. Bitcointalk is the best place to discuss about the issue transparently with an audience to decide who’s right base on the statement of both party but sometimes there are some issues that requires an evidence that can’t be shared on the public and this is the part where the Askgambler is very handy to handle this case. They can verify all the documents provided by both party privately and check the authenticity of it to decide who’s telling the truth which the forum can’t do unless someone here step-up and has a technical knowledge on handling the case for free.

I believe only few or no user here will want to get involved on someone else case and decides who’s right since surely the losing party will not gonna accept someone opinion here.

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January 12, 2023, 02:36:54 PM
Merited by madnessteat (1), Oshosondy (1), AbuBhakar (1)
 #13

It is unfair that Coinbox1 which is Trustdice representative on this forum is still tagged red by Pmalek and holydarkness. But if the reference is clicked on, it would be known that the case has been solved. But it supposed to have been changed to neutral or the tag to have be removed.
No, it's not for several reasons.

They solved the case only because they were negatively tagged and had two active flags above their threads. They were fine with confiscating the player's money before they got tagged and the flags got supported by DT members. The solved case isn't the only scam accusation against this casino. There were 3 the last time I checked. In a different case, they locked a player's account and took his money. After the player complained on this forum and an arbitrator site (can't remember if it was AskGamblers or Casino Guru), their reply was they will investigate why the player was banned. What does that mean? It means they will start an investigation to see why the player was banned in the first place. The normal workflow is to conduct an investigation first, come to a decision, and undertake certain actions. The "experts" from Trustdice have their own take on this. They confiscate your money, and maybe in the future they will check what happened and what you did wrong.

Let me tell you another thing, maybe you will then better understand why they don't want to participate in the forum's scam accusation threads.

One of those arbitration sites (AskGamblers or Casino Guru) doesn't investigate cases that involve sportsbooks. TrustDice has a sportsbook. Since they won't be investigated by the arbitrator, they are free to make their own decisions. The other arbitration site doesn't investigate breeches of terms and service. Are you getting a clearer picture? You confiscate someone's money with silly accusations that they were involved in late betting (proven to be false and a lie in the resolved thread you linked to), you mention breeches of terms and service agreements and arbitrators won't look into the case. Since they have decided not to respond to scam accusation threads on the forum, there is very little that their victims can do. 

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January 12, 2023, 02:45:31 PM
 #14

It's their choice where they want to settle the case, if the casino operators ask the complainant to settle this on other platforms and they both agree then its good but a complainant cannot be stopped to open a thread here because this is a forum and we can post topics as long as it is according to the forum rules, and it is posted the right section, but it should be noted that any unresolved accusation here will always become a reference on how a casino address their complaint, some members are harsh but ready to support casinos who know how to address complaints properly.


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January 12, 2023, 02:51:38 PM
 #15

One of those arbitration sites (AskGamblers or Casino Guru) doesn't investigate cases that involve sportsbooks. TrustDice has a sportsbook. Since they won't be investigated by the arbitrator, they are free to make their own decisions. The other arbitration site doesn't investigate breeches of terms and service. Are you getting a clearer picture? You confiscate someone's money with silly accusations that they were involved in late betting (proven to be false and a lie in the resolved thread you linked to), you mention breeches of terms and service agreements and arbitrators won't look into the case. Since they have decided not to respond to scam accusation threads on the forum, there is very little that their victims can do.  

This is a very informative details about the limitation of some trusted arbitration website that fights casino scam. In this case Bitcointalk is perfect on handling cases that involves casino with sportsbook.

The only problem that I’m seeing on cases like this was if there’s no hard evidence can be show while the casino choose to become silent, A single or 2 DT opinion will not gonna matter especially if the casino is backed by user here that benefits on signature campaign. This is the only unfairness I can see when someone fights against a casino that has great influence here while his case is very hard to prove in the public because it requires data coming from the casino account history that already inaccessible due to block account.

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January 12, 2023, 02:53:16 PM
 #16

Is It Good For The Casinos And The Accusers If the casino operators decided to post a disclaimer that they will not answer accusations here in Bitcointalk but prefer to address them on other platforms that they think are fair and moderated like Askgambler and other platforms?
What's your take on this I don't want to be specific but the question applies to all casino operators.
Whether it's good or not depends on the opinion of each of us who are also gamblers who play in a casino.
There may be several factors that cause a casino to not want to solve problems with its site users on this forum because if we look deeper into this forum, almost all of them are users or gamblers, not casino operators.
So what they fear is that if resolving their problems in this forum will actually drive them into a corner and the problem will not be resolved immediately, it will only get longer.
But for an accuser who is also a member of this forum, they prefer to express their accusations on the Bitcointalk forum rather than on other forums.

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January 12, 2023, 02:53:24 PM
 #17

In my opinion if representatives of casinos and bookmakers are interested in protecting their reputation they will communicate on any platform, be it Bitcointalk, Askgambler or other platforms. There are many people on this forum who are ready to support any honest user who faced arbitrary or outright fraud. And there are a lot of representatives of gambling sites here, so if they will not go in touch, they will just spoil their reputation in the eyes of users. Search engines index information and the one who will be looking for reviews of any casino or bookmaker's office will certainly find them, even if they're not familiar with this forum.

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January 12, 2023, 03:15:13 PM
 #18

In my opinion, any service provider that has an ANN thread, whether or not runs a signature campaign, the service provider must have a representative to handle every question and to solve problems with their bitcointalk representative account. The ANN thread created on this forum is not just a promotion, but it is also a place for unlimited discussions available to their users. The presence of CS who handles forum accounts will be very helpful in any case. So I think it's will be good if company representatives are willing to maximize this forum to become a place to solve problems and discuss for its users. Refusing any complains or questions from this forum, it can be said they are doesn't have responsibility for their customers. Maybe for some of casinos, this forum not giving a lot of members for them, but number not everything, but any bad review will bring bad impact for long terms, and vice versa.
That is the truth. Service providers who are in the forum can answer any questions arise from users and gamblers. The duty of the ANN thread is to maintain the ANN which is the representative of the casino in the forum so, it his duty to respond questions and make some reference to the casino customers care service for further details about the question. The ANN thread is to handle different issue arising in the forum therefore if any ANN thread representative is not answering a question then he is not qualified to represent the casino in the forum.









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January 12, 2023, 03:24:21 PM
 #19

Is It Good For The Casinos And The Accusers If the casino operators decided to post a disclaimer that they will not answer accusations here in Bitcointalk but prefer to address them on other platforms that they think are fair and moderated like Askgambler and other platforms?
What's your take on this I don't want to be specific but the question applies to all casino operators.

Why shouldn't they, but i can't as well blame them because most of the ones present on this platform has their campaign signature running presently or have run in the past and they also have their representative here which i believe have understood well the forum's rules and regulations before starting anything from here, some of this gambling companies may also have something like telegram group in addition, but not that they will specifically announce that discussions or complaints made here will not be attended to, such casinos may not have participated on anything from this forum before but i believe that those that did knows why they chose bitcointalk and created a thread for their casino discussion in gambling discussion board.

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January 12, 2023, 04:13:29 PM
 #20

Is It Good For The Casinos And The Accusers If the casino operators decided to post a disclaimer that they will not answer accusations here in Bitcointalk but prefer to address them on other platforms that they think are fair and moderated like Askgambler and other platforms?
What's your take on this I don't want to be specific but the question applies to all casino operators.

If that's their condition, then they should be ready for the accusations that might be thrown at them here on the forum. It's the largest crypto community so if they are facing issues and accusations, they should clean the name of their casino here instead of other platforms. Lots of players usually check the reputation of casinos here so they must focus on answering queries on their ANN threads.
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