[DUCKDICE.IO HOLDING MY MONEY] Banned Account with Money

[Kirito89]

 Finally you find my emails? how strange, before you denied receiving any email from me
and now you find my emails,
if you have already find my emails why don't you reply me there? so that i can provide more evidence.
and you already know now what my username is,
as i was discussing this issue with a moderator on live support and i got suddenly banned.
then i send those emails to your support team and got no respond.
but now you have read them so please go ahead and solve it.

We have never denied receiving those emails, as a matter of fact you were even answerred via email, probably the reason you cropped those email screenshots, what I can 100% confirm is that you never contacted live support regarding this "issue", what you did do however was contact live support threatening that you can keep posting 1 star reviews all day as you have access to 100 computers.

Op has as well failed to provide any evidence to back up his claims, the 1036 USDT transaction hash ( it doesn't exist). He also failed to mention that he did get a reply to his email ( the reason he cropped them so it would fit his story ).

While we treat our customers with the upmost respect and try to solve any issues that may arrive as soon as possible, we will however not indulge blackmailers and scammers.


I've created a flag against OP https://bitcointalk.org/index.php?action=trust;flag=3085  and while I'm convinced he will simply create a new bitcointalk account and come up with a different story, would appreciate supporting the flag as in the future others might stumble onto this thread and won't take the time to read it and simple base their assumptions on OPs opening post as it's happened with some members throughout this thread.



Kirito89,
Duckdice Support.

[greatnino]

 Finally you find my emails? how strange, before you denied receiving any email from me
and now you find my emails,
if you have already find my emails why don't you reply me there? so that i can provide more evidence.
and you already know now what my username is,
as i was discussing this issue with a moderator on live support and i got suddenly banned.
then i send those emails to your support team and got no respond.
but now you have read them so please go ahead and solve it.

We have never denied receiving those emails, as a matter of fact you were even answerred via email, probably the reason you cropped those email screenshots, what I can 100% confirm is that you never contacted live support regarding this "issue", what you did do however was contact live support threatening that you can keep posting 1 star reviews all day as you have access to 100 computers.

Op has as well failed to provide any evidence to back up his claims, the 1036 USDT transaction hash ( it doesn't exist). He also failed to mention that he did get a reply to his email ( the reason he cropped them so it would fit his story ).

While we treat our customers with the upmost respect and try to solve any issues that may arrive as soon as possible, we will however not indulge blackmailers and scammers.


I've created a flag against OP https://bitcointalk.org/index.php?action=trust;flag=3085  and while I'm convinced he will simply create a new bitcointalk account and come up with a different story, would appreciate supporting the flag as in the future others might stumble onto this thread and won't take the time to read it and simple base their assumptions on OPs opening post as it's happened with some members throughout this thread.



Kirito89,
Duckdice Support.

stop accusing me.
this is not the way you should deal with a user, i just read another thread where your admins have accused a user with CP,

https://i.imgur.com/o9dBgB1.jpg

https://i.imgur.com/3aeorhs.jpg

https://i.imgur.com/iGqNwPz.jpg

https://i.imgur.com/Huhp5Jl.jpg

https://i.imgur.com/0hsUsRG.jpg

https://i.imgur.com/vMslFqV.jpg

https://i.imgur.com/oBTDMlh.jpg

[/quote]
Seems you guys are best at accusations.
and i am still waiting of yours reply to my emails its been a long time now

[worldofcoins]

Hi Every one's,
Duckdice.io is Holding my money without any rules violations or misuse of the site, After sending many emails and waiting for almost a week i got no response yet from them.


Here is how badly they ignored my mails and replied only with Automatic masseges everytime.

https://imgur.com/a/4UPMplA

Hi, welcome to the forum. duckdice.io is an authentic and good reputed platform. They can't make such a mistake or wrong decisions. I would request you to double-check on your side whether there is any unwilling breach or violation at your site. Also, try contacting them again. Delays can be observed, but they do respond. If your issue is still unresolved, try posting in the scam accusations section.

[Kirito89]

Hi, welcome to the forum. duckdice.io is an authentic and good reputed platform. They can't make such a mistake or wrong decisions. I would request you to double-check on your side whether there is any unwilling breach or violation at your site. Also, try contacting them again. Delays can be observed, but they do respond. If your issue is still unresolved, try posting in the scam accusations section.

Hello, thank you for the positive feedback.

Regarding this case, as you can see throughout the thread and my responses, OP has failed to provide any evidence regarding his case ( It doesn't exist), and as I've mentioned we've been dealing with a blackmail situation recently where a person is trying to bring our reputation down with fake reviews everywhere in order for us to pay him something to stop, which we will 100% not be doing.



Kirito89,
Duckdice Support.

[Findingnemo]

Hi, welcome to the forum. duckdice.io is an authentic and good reputed platform.

I don't know how you came to such conclusion because is DuckDice.io known for their shady behaviour and unresolved accusation and if you don't know about this please take a look at their trust page: https://bitcointalk.org/index.php?action=trust;u=917361


OP, if you're accusation is true the chances of getting the funds back is slim in my opinion but you better post about your issue in their ANN and also move this to the scam accusation board to get their response.

[Kirito89]

Hi, welcome to the forum. duckdice.io is an authentic and good reputed platform.

I don't know how you came to such conclusion because is DuckDice.io known for their shady behaviour and unresolved accusation and if you don't know about this please take a look at their trust page: https://bitcointalk.org/index.php?action=trust;u=917361


OP, if you're accusation is true the chances of getting the funds back is slim in my opinion but you better post about your issue in their ANN and also move this to the scam accusation board to get their response.

There is no unresolved accusation !

And would appreciate it if you'd actually take a look through the posts of this thread and the one you linked and not base your response off a thread title.

[Findingnemo]

There is no unresolved accusation !

And would appreciate it if you'd actually take a look through the posts of this thread and the one you linked and not base your response off a thread title.

I went through the thread and this is what the casino responded and mark the case as resolved.

https://bitcointalk.org/index.php?topic=1676313.msg20368185#msg20368185

1. we've disabled deposit bonuses and currently working on a new algorithm based on your feedback and a new detailed and clear bonus policy.
2. we've refunded the initial deposit to Ozafejyw782 (it's already on a balance). There were people mentioning that we should revert the balance to the moment before cancellation – and this would be the easiest and acceptable solution for everyone, however (unfortunately) this is not technically possible, we just don't have this possibility.

So we believe now this issue has been resolved.

So all they did is refunded the deposited amount not the amount actually won by user and the casino made changes to their policies after when someone won a big amount, maybe its not shady for you but IMO its shady and I won't trust a casino with such kind of resolution in case of an accusation.

[MuffinMaster]

There is no unresolved accusation !

And would appreciate it if you'd actually take a look through the posts of this thread and the one you linked and not base your response off a thread title.

I went through the thread and this is what the casino responded and mark the case as resolved.

https://bitcointalk.org/index.php?topic=1676313.msg20368185#msg20368185

1. we've disabled deposit bonuses and currently working on a new algorithm based on your feedback and a new detailed and clear bonus policy.
2. we've refunded the initial deposit to Ozafejyw782 (it's already on a balance). There were people mentioning that we should revert the balance to the moment before cancellation – and this would be the easiest and acceptable solution for everyone, however (unfortunately) this is not technically possible, we just don't have this possibility.

So we believe now this issue has been resolved.

So all they did is refunded the deposited amount not the amount actually won by user and the casino made changes to their policies after when someone won a big amount, maybe its not shady for you but IMO its shady and I won't trust a casino with such kind of resolution in case of an accusation.

So in your opinion, improving the regulations is shady behavior? After all, it's all about developing and improving services. (Besides, this happened a few years ago.)

As for unresolved cases, could you give some examples? Because I have the impression that you are throwing words here that are not covered by facts.

[Slow death]

[...]

I think you need to provide proof, you say you already sent many emails to support, but why do you still refuse to post pictures of the email conversations you had with support? why don't you post the transaction id of the deposit you made at the casino? why don't you post your username in this thread? you are just deviating from the subject by posting other people's cases, so far I don't see you being right in this case for the simple reason: you are not presenting any proof, while the casino support is even trying hard to help you, enough you will see that the support guy is very active in this thread, but all you know how to do is keep posting things that have no proof, posting other people's cases

are you sure you have an account in that casino that lost that money you posted?

because let's face it, anyone who was telling the truth would have already posted proof

[greatnino]

[...]

I think you need to provide proof, you say you already sent many emails to support, but why do you still refuse to post pictures of the email conversations you had with support? why don't you post the transaction id of the deposit you made at the casino? why don't you post your username in this thread? you are just deviating from the subject by posting other people's cases, so far I don't see you being right in this case for the simple reason: you are not presenting any proof, while the casino support is even trying hard to help you, enough you will see that the support guy is very active in this thread, but all you know how to do is keep posting things that have no proof, posting other people's cases

are you sure you have an account in that casino that lost that money you posted?

because let's face it, anyone who was telling the truth would have already posted proof

well i have posted before ss of the mails i have sent to them but here i will post every single one.
https://imgur.com/a/BsfqYRx
https://imgur.com/a/4rtQU2r
https://imgur.com/a/GtOhbH2

Now duckdice moderator claimed he have as well replied my mail ask him if he can bring that evidence of replying me.

i was banned from the site when i keep asking again and again from their live support team, still i am waiting of their response as he said he have read my mails but he dont want to reply me their on my email, a site moderator would always invite me to site support center to sol my issue but he is kinda trying to make its a drama.

[Kirito89]

 well i have posted before ss of the mails i have sent to them but here i will post every single one.
https://imgur.com/a/BsfqYRx
https://imgur.com/a/4rtQU2r
https://imgur.com/a/GtOhbH2

Now duckdice moderator claimed he have as well replied my mail ask him if he can bring that evidence of replying me.

i was banned from the site when i keep asking again and again from their live support team, still i am waiting of their response as he said he have read my mails but he dont want to reply me their on my email, a site moderator would always invite me to site support center to sol my issue but he is kinda trying to make its a drama.

Hey OP, sure thing.









Now, you've lied about us not answering you in order to paint us in a bad image,    you've also lied about the 1036 USDT deposit  ( you are still welcome to show the transaction hash of your deposit, even if we both know it doesn't exist ).


I will repost the flag link I've created against OP,  as  honestly blackmailers and scammers should have no place on bitcointalk . https://bitcointalk.org/index.php?action=trust;flag=3085



Kirito89,
Duckdice Support.

[Findingnemo]

So in your opinion, improving the regulations is shady behavior? After all, it's all about developing and improving services. (Besides, this happened a few years ago.)

As for unresolved cases, could you give some examples? Because I have the impression that you are throwing words here that are not covered by facts.

Improving their service is welcomed but how they do it matters or at least for me as I said if they are going to deal with it in the harshest way like banning the account and forcing them to withdraw the deposited funds when their system is affected by a glitch or something because I feel the reputed casino at least will compensate the user won rewards with some money instead of saying you didn't win anything.

About the unresolved accusation, I feel the one on the trust page itself is unresolved and there are many come up when I search but I don't want to go through all of those and prove it to anyone.

[greatnino]

 well i have posted before ss of the mails i have sent to them but here i will post every single one.
https://imgur.com/a/BsfqYRx
https://imgur.com/a/4rtQU2r
https://imgur.com/a/GtOhbH2

Now duckdice moderator claimed he have as well replied my mail ask him if he can bring that evidence of replying me.

i was banned from the site when i keep asking again and again from their live support team, still i am waiting of their response as he said he have read my mails but he dont want to reply me their on my email, a site moderator would always invite me to site support center to sol my issue but he is kinda trying to make its a drama.

Hey OP, sure thing.


https://i.ibb.co/rQgssrX/11.png
https://i.ibb.co/6RCPr02/22.png





Now, you've lied about us not answering you in order to paint us in a bad image,    you've also lied about the 1036 USDT deposit  ( you are still welcome to show the transaction hash of your deposit, even if we both know it doesn't exist ).


I will repost the flag link I've created against OP,  as  honestly blackmailers and scammers should have no place on bitcointalk . https://bitcointalk.org/index.php?action=trust;flag=3085



Kirito89,
Duckdice Support.

i swer i didnt recived yet any email from them, how is this even possible

[decodx]

i swer i didnt recived yet any email from them, how is this even possible

It's possible that the email was delayed or blocked by your email provider or that the email was sent to your spam or junk folder.
I would suggest checking your spam or junk folder to see if the email was filtered there.

[MuffinMaster]

So in your opinion, improving the regulations is shady behavior? After all, it's all about developing and improving services. (Besides, this happened a few years ago.)

As for unresolved cases, could you give some examples? Because I have the impression that you are throwing words here that are not covered by facts.

Improving their service is welcomed but how they do it matters or at least for me as I said if they are going to deal with it in the harshest way like banning the account and forcing them to withdraw the deposited funds when their system is affected by a glitch or something because I feel the reputed casino at least will compensate the user won rewards with some money instead of saying you didn't win anything.

About the unresolved accusation, I feel the one on the trust page itself is unresolved and there are many come up when I search but I don't want to go through all of those and prove it to anyone.

Could you explain what you mean by "harsh way" and give an example? Because in my opinion it was you who used unkind words without giving a reason for your behavior:

I don't know how you came to such conclusion because is DuckDice.io known for their shady behaviour and unresolved accusation

In my opinion, you should give an examples to not be treated frivolously.

[greatnino]

i swer i didnt recived yet any email from them, how is this even possible

It's possible that the email was delayed or blocked by your email provider or that the email was sent to your spam or junk folder.
I would suggest checking your spam or junk folder to see if the email was filtered there.

i cheacked all folders but how is this possible if have replied to my emails and i didnt recived it, before krito was claiming i never contacted them and now he posted Screenshoot of my mails

[noormcs5]

i swer i didnt recived yet any email from them, how is this even possible

It's possible that the email was delayed or blocked by your email provider or that the email was sent to your spam or junk folder.
I would suggest checking your spam or junk folder to see if the email was filtered there.

i cheacked all folders but how is this possible if have replied to my emails and i didnt recived it, before krito was claiming i never contacted them and now he posted Screenshoot of my mails

So if you do not find any email in your mailbox, then how come they can show is the screenshot of the messages ?

Do you think that they are faking messages and they are just the fake messages being produced ? How can we believe that you do not receive these message. No one has seen your mailbox too.

[Kirito89]

i swer i didnt recived yet any email from them, how is this even possible

It's possible that the email was delayed or blocked by your email provider or that the email was sent to your spam or junk folder.
I would suggest checking your spam or junk folder to see if the email was filtered there.

i cheacked all folders but how is this possible if have replied to my emails and i didnt recived it, before krito was claiming i never contacted them and now he posted Screenshoot of my mails

Actually I've said you haven't contacted us via live support! But I do understand at this point you're simply throwing stones in the dark hoping anything will stick your make belief story.

Anyway, you have lied about the emails, you have lied about the 1036 USDT deposit (which you conveniently ignore the requests for a transaction hash),  and while I know that you are our notorious trustpilot/bitcointalk blackmailer, I have tried to engage you and deal with this case as any other player who actually needs help resolving an issue. 

P.S.  - OP, in some of the fake trustpilot reviews you've made from multiple accounts you probably dropped the ball and set the same email to different trustpilot profiles ( assuming since you're using countless of them you didn't realise it), and coincidentally you happened to put the same email in the trustpilot fake profiles as the one you've posted here in your OP.

As I was saying we've been bombarded these past few weeks with fake 1 star trust pilot reviews aswell as some fake bitcointalk accusations ( like this one ),  where basically the blackmailer is demanding some $ or otherwise he will bring our reputation down. We will however not pay him a single cent,  I will repost the flag I've created against OP https://bitcointalk.org/index.php?action=trust;flag=3085.



Kirito89,
Duckdice Support.

[igumama]

i swer i didnt recived yet any email from them, how is this even possible

It's possible that the email was delayed or blocked by your email provider or that the email was sent to your spam or junk folder.
I would suggest checking your spam or junk folder to see if the email was filtered there.

i cheacked all folders but how is this possible if have replied to my emails and i didnt recived it, before krito was claiming i never contacted them and now he posted Screenshoot of my mails

Actually I've said you haven't contacted us via live support! But I do understand at this point you're simply throwing stones in the dark hoping anything will stick your make belief story.

Anyway, you have lied about the emails, you have lied about the 1036 USDT deposit (which you conveniently ignore the requests for a transaction hash),  and while I know that you are our notorious trustpilot/bitcointalk blackmailer, I have tried to engage you and deal with this case as any other player who actually needs help resolving an issue. 

P.S.  - OP, in some of the fake trustpilot reviews you've made from multiple accounts you probably dropped the ball and set the same email to different trustpilot profiles ( assuming since you're using countless of them you didn't realise it), and coincidentally you happened to put the same email in the trustpilot fake profiles as the one you've posted here in your OP.

As I was saying we've been bombarded these past few weeks with fake 1 star trust pilot reviews aswell as some fake bitcointalk accusations ( like this one ),  where basically the blackmailer is demanding some $ or otherwise he will bring our reputation down. We will however not pay him a single cent,  I will repost the flag I've created against OP https://bitcointalk.org/index.php?action=trust;flag=3085.



Kirito89,
Duckdice Support.

this is not the first time you accusing a user with diffrent accounts ownership.
same you did to me, the same you have posted on all other threads before, so all of these are scame and blackmailing but duckdice.io is honest?
and i can see you are infront now to hide your main account trust rate. Shame on you

[Kirito89]

 this is not the first time you accusing a user with diffrent accounts ownership.
same you did to me, the same you have posted on all other threads before, so all of these are scame and blackmailing but duckdice.io is honest?
and i can see you are infront now to hide your main account trust rate. Shame on you

I appreciate you commenting on your alt account thread aswell.   Not "all of these are scams and blackmailing" just the ones you create from your alt accounts and the fake stories you make up without any evidence.


But lets address this as it was a proper case,   1.  OP tried to set us in a bad light claiming we're not answering him via emails - as shown in my previous message we did in fact respond to him via email.
2. OP claims he made a 1036 USDT deposit before we banned him and money is stuck on the account -  I've asked him to provide the USDT transaction hash, ( it doesn't exist) so he conveniently ignores that part and simply throws baseless accusations.

3. Igumama aka greatnino aka crewchellenge etc etc - we will not be paying you a single cent regardless of how many other fake stories and fake trustpilot reviews you come up with.