UK fines online casino for only asking KYC from winning gamblers

[Plaguedeath]

I do hope in general they just tell the customers to KYC at signup maybe if they were to make it a necessity in the first place. I don't think it'd make that much difference no?

Actually it's good to make sure the gamblers are aware if they need to submit their KYC when playing on licensed casino. But the problem is, most people are are don't want to submit KYC but they do want to play in licensed casino, so if the casino ask the verification during create new account, I believe there are a lot people will choose other casino and this casino will lost a lot potential new gamblers.

[len01]

If those new regulations are passed they will affect not only fiat casinos but cryptocurrency casinos will have to eventually follow them as well, do you agree with this idea? Would you like to see casinos to be fined more often for the practice of only asking for personal information from winning gamblers or do you think this will have a harmful effect on their finances?

For KYC casinos, it would be good if people that are signing up should do KYC before they can deposit.

It is a very good idea but it would be good for punters to always read casino ToS before they register and they should provide necessary documents for KYC, they should do KYC before they deposit.

Many gambling sites are doing this to cheat their customers, it is common everywhere.

indeed such a thing is natural because almost all online casinos nowadays will ask KYC every time they want to withdraw a big win.
but sometimes gamblers neglect to read the ToS that has been formed by online gambling platforms, they only think about betting without thinking if one day they will win big and be asked for KYC. even though it would be more practical if when registering and before making a deposit, it's better to do KYC first. so when you get a big or small win you won't be asked for KYC data anymore so it doesn't hinder you from withdrawing your winnings.

[ethereumhunter]

I do hope in general they just tell the customers to KYC at signup maybe if they were to make it a necessity in the first place. I don't think it'd make that much difference no?

Actually it's good to make sure the gamblers are aware if they need to submit their KYC when playing on licensed casino. But the problem is, most people are are don't want to submit KYC but they do want to play in licensed casino, so if the casino ask the verification during create new account, I believe there are a lot people will choose other casino and this casino will lost a lot potential new gamblers.

That's because people who play gambling at crypto casinos think that crypto is synonymous with anonymity so they don't feel the need to do KYC. And actually, casinos can also not enforce strict rules but can apply minimum limits for people not to do KYC. It will be like a win-win solution for both parties where gamblers must really control the use of money for gambling while casinos only ask KYC for users who use money beyond the limits they set.

[Oshosondy]

It is good idea too but many feels its too much to give their KYC details for like they want to try the casino with small amount and in future they will actually play there or not that is why casinos usually ask for KYC when the withdrawal request comes for big amounts, and of course casinos maybe using this as a tool to stop paying the actual winnings from their customer on many cases.

I remember a time I did not have drivers license nor international passport, all I depended on was temporary national identity card, the card is accepted locally but not accepted internationally except when Binance noticed many people in my country have not registered after mandating KYC, but people are using the temporary national identity card and failed, later Binance have no option than to accept it. I was over 18 years but not having the important document for KYC purpose on many sites including gambling site because of the paper temporary national identity card. Assuming I deposit little amount of money on a gambling site, won big, this would be a problem for people like me to withdraw.

[goldkingcoiner]

One fairly common complain among gamblers is they are allowed to make a deposit at casinos and lose their money without any issue, but if they happen to win and they want to make a withdrawal then they are hit with a KYC request almost immediately, Tonybet a fiat Estonian casino was fined more than 400,000 pounds for this practice and it seems the regulators are now interested in making reforms to the laws and force casinos to also make checks on those gamblers which have lost a lot of money.

If those new regulations are passed they will affect not only fiat casinos but cryptocurrency casinos will have to eventually follow them as well, do you agree with this idea? Would you like to see casinos to be fined more often for the practice of only asking for personal information from winning gamblers or do you think this will have a harmful effect on their finances?

Source: https://www.theguardian.com/society/2023/jan/18/tonybet-fined-regulator-online-betting-id-checks-terms

Well its about time! Too many gambling casinos are using a weaponized form of KYC just in hopes that they will get their money back one way or another from the winners who cannot or do not provide KYC due to their own reasons. Or they use KYC as a stalling tactic until the only choice is to get a lawyer or give up their winnings. Its quite disgusting at this point because they know that not everyone has the strength to fight back.

Either you demand KYC or you do not. Making withdrawing funds harder for winners only is not ok.

[Aanuoluwatofunmi]

One fairly common complain among gamblers is they are allowed to make a deposit at casinos and lose their money without any issue, but if they happen to win and they want to make a withdrawal then they are hit with a KYC request almost immediately, Tonybet a fiat Estonian casino was fined more than 400,000 pounds for this practice and it seems the regulators are now interested in making reforms to the laws and force casinos to also make checks on those gamblers which have lost a lot of money.

Since they are KYC casinos there shouldn't be more threat in demanding for the more statutory recognition in getting the user verified through their system, but it must also be noted not to allow the casino company get this as an advantage over the winner is other to denied them from receiving their winnings, if the case was looked into and definitely found to be a means to sabotage then i think it's also proper to file a suit against the casino for government intercession, even though it's something rare that the casino refused to pay the winner his money by introducing bunch of verification task.

[coin-investor]

It's going to be the norm of being asked for KYC I believed, so you should be ready when one casino will ask you to do that. I guess it's the question of practice though, as the OP mentioned, it's only when the bettors won big that suddenly the casino will ask you to submit info. And when you comply, still, there are suspicious and then you might not get your winnings, hence there is a scam accusations against the casino itself. So it's better to ask for KYC in the beginning for me, and not get gamblers info false idea that they won't be getting KYC'ed.

Unfortunately, so many casinos are not doing this, they allow people to join and do nothing while betting, there are people who already wagered 5 digits without being asked to do KYC, then they asked when the players are about to cashout huge amounts of money that's where the issue for the player start, besides the long wait they are in agony if the casino will release their earnings.

The scam section is full of these players wagered 5 to 6 digits with no KYC then the casino asks for KYC when the player wins a big amount only to be accused of cheating or having multi-account.

[virasisog]

It's going to be the norm of being asked for KYC I believed, so you should be ready when one casino will ask you to do that. I guess it's the question of practice though, as the OP mentioned, it's only when the bettors won big that suddenly the casino will ask you to submit info. And when you comply, still, there are suspicious and then you might not get your winnings, hence there is a scam accusation against the casino itself. So it's better to ask for KYC in the beginning for me, and not get gamblers' info false idea that they won't be getting KYC'ed.

Unfortunately, so many casinos are not doing this, they allow people to join and do nothing while betting, some people already wagered 5 digits without being asked to do KYC, then they asked when the players are about to cashout huge amounts of money that's where the issue for the player start, besides the long wait they are in agony if the casino will release their earnings.

The scam section is full of these players wagered 5 to 6 digits with no KYC then the casino asks for KYC when the player wins a big amount only to be accused of cheating or having multi-account.

This has been happening for a long time. I wonder if it's their strategy to hold people's funds or if they only want to put a hard time on winners. It will be better if they will ask KYC right from the beginning so players would know if they can comply and pass the kyc requirements and they will not have to spend their funds and lost it later on.
However, it will be better on our side to always expect KYC because most casinos these days require it. We should just think of KYC as a protection and our security against fraudsters and scammers. ,

[blockman]

I do hope in general they just tell the customers to KYC at signup maybe if they were to make it a necessity in the first place. I don't think it'd make that much difference no?

Actually it's good to make sure the gamblers are aware if they need to submit their KYC when playing on licensed casino. But the problem is, most people are are don't want to submit KYC but they do want to play in licensed casino, so if the casino ask the verification during create new account, I believe there are a lot people will choose other casino and this casino will lost a lot potential new gamblers.

Yeah, it's better to make that during the registration process so that the user signing up is aware of it. But that's for sure going to push away a lot of new registers on any casino that will do that. That's why some are too transparent to say that there's really no kyc at the registration but they may be asked if there's something wrong on their accounts like huge withdrawal requests or whatsoever related to limits and stuff.

[pixie85]

For KYC casinos, it would be good if people that are signing up should do KYC before they can deposit.

It is a very good idea but it would be good for punters to always read casino ToS before they register and they should provide necessary documents for KYC, they should do KYC before they deposit.

Many gambling sites are doing this to cheat their customers, it is common everywhere.

This also isn't a good thing as there should be limits to how much you can play with no KYC. It's literally stupid to ask KYC from people who come to test the site with $50 when you can do all financial operations with no KYC up to a much higher limit.

The minimums of $100 USD for deposits and withdrawals should be completely fine for any banks, governments or casinos. Nobody is going to launder such small amount and making people compromise their ID just to spend a few dollars makes no sense.

[qwertyup23]

It's going to be the norm of being asked for KYC I believed, so you should be ready when one casino will ask you to do that. I guess it's the question of practice though, as the OP mentioned, it's only when the bettors won big that suddenly the casino will ask you to submit info. And when you comply, still, there are suspicious and then you might not get your winnings, hence there is a scam accusations against the casino itself. So it's better to ask for KYC in the beginning for me, and not get gamblers info false idea that they won't be getting KYC'ed.

Unfortunately, so many casinos are not doing this, they allow people to join and do nothing while betting, there are people who already wagered 5 digits without being asked to do KYC, then they asked when the players are about to cashout huge amounts of money that's where the issue for the player start, besides the long wait they are in agony if the casino will release their earnings.

The scam section is full of these players wagered 5 to 6 digits with no KYC then the casino asks for KYC when the player wins a big amount only to be accused of cheating or having multi-account.

That is why I highly recommend for a person to gamble in an online gambling website which is well-known and well-reputable to prevent these types of problems.

KYC was designed in order for them to follow with their respective rules and comply with their laws. While this may seem dangerous for the person to give out their respective identities, this requirement is slowly becoming mandatory to majority of the gambling websites. Since that is the case, better yet gamble on a website that has been around for years and has a well-established popularity of security and general safety.

[EarnOnVictor]

Would you like to see casinos to be fined more often for the practice of only asking for personal information from winning gamblers or do you think this will have a harmful effect on their finances?

That amount is even small, it should have run in millions. The fair practice I know is to disallow a deposit if the withdrawal would not be honoured simply because of a lack of KYC. Companies are using this approach to cheat their customers, and the first bad experience I had was with brokerage companies. Some were so bad to the point that they would be rejecting genuine verification documents after a withdrawal is initiated so as to frustrate the trader from withdrawing their money. That is why I like to do all the necessary KYC while dealing with any companies to avoid issues later.

And what the UK has done to the casino is so good if it's true. I will not mind if a law could be passed in this regard as well.

[dothebeats]

Most crypto casinos are doing KYC upon registration and 2nd level only on wins anyway, so I don't get why this fiat casino doesn't implement initial KYC upon registration. The fine that they have received is too low, and it's like they're holding the winnings of the gamblers hostage by imposing that KYC upon wins only. There should have been some form of clarification from the get-go, otherwise the casino will always get away from their schemes like these until the gambler just gets frustrated and gambles his/her winnings away.

[uneng]

I don't think KYC should be required in every cases. Gamblers who stay under the radar shouldn't have they IDs asked, just like it currently happens in most crypto casinos around. If casinos have to follow KYC procedure, that they do it with big players. On that case I agree KYC should be demanded on winnings and losses. It can't be used as a tool to kidnap gamblers' winnings, but as a measure to prevent money laundering, as it was firstly designed to.

So, it's acceptable big players who are losing huge amounts of money comply with KYC, just like the ones trying to withdraw huge sums of money.

[darkangel11]

I feel like this hidden KYC is a plague and should be fought one way of another. Of course I'd rather not have KYC at all and I do what I can to avoid it, but if given a choice, I'd rather be hit with it on deposit than on withdrawal when I win something. It feels like they don't want to let you out with money.

I feel like we'll sooner see full KYC introduced in every casino from the start than see the state chase around after fraudulent casinos that don't want to give you your money claiming that you can't pass their procedures.

[Johnyz]

Most crypto casinos are doing KYC upon registration and 2nd level only on wins anyway, so I don't get why this fiat casino doesn't implement initial KYC upon registration. The fine that they have received is too low, and it's like they're holding the winnings of the gamblers hostage by imposing that KYC upon wins only. There should have been some form of clarification from the get-go, otherwise the casino will always get away from their schemes like these until the gambler just gets frustrated and gambles his/her winnings away.

Physical casinos actually asking for your KYC once you register for a membership card which is required in the first place, so I’m really confused as well why that casino didn’t do their first KYC to that user and hold the winnings just because KYC can’t be comply anymore after winning the big amount of money. Again, this should be asked in the first place and be clear to their KYC policy.

[milewilda]

Most crypto casinos are doing KYC upon registration and 2nd level only on wins anyway, so I don't get why this fiat casino doesn't implement initial KYC upon registration. The fine that they have received is too low, and it's like they're holding the winnings of the gamblers hostage by imposing that KYC upon wins only. There should have been some form of clarification from the get-go, otherwise the casino will always get away from their schemes like these until the gambler just gets frustrated and gambles his/her winnings away.

Physical casinos actually asking for your KYC once you register for a membership card which is required in the first place, so I’m really confused as well why that casino didn’t do their first KYC to that user and hold the winnings just because KYC can’t be comply anymore after winning the big amount of money. Again, this should be asked in the first place and be clear to their KYC policy.

Most of gambling sites or online platforms that we do have today which they do have that similar terms and conditions that they could anytime ask out for some kyc if ever they would really be seeing some suspicions
about your gambling activity or simply asking it out some kyc due to legality issues which as a winner of big amount, are you tending to oppose on whats been asked? I know that it do sucks when there's
sudden changed up with these terms which you werent expecting due to not able to read it out at first.This is why im not really that shocked nor surprised on how
these platforms changes up.

[passwordnow]

I don't think KYC should be required in every cases. Gamblers who stay under the radar shouldn't have they IDs asked, just like it currently happens in most crypto casinos around. If casinos have to follow KYC procedure, that they do it with big players. On that case I agree KYC should be demanded on winnings and losses. It can't be used as a tool to kidnap gamblers' winnings, but as a measure to prevent money laundering, as it was firstly designed to.

So, it's acceptable big players who are losing huge amounts of money comply with KYC, just like the ones trying to withdraw huge sums of money.

I agree, it should be done with those big players that are cashing out lots of amounts from their platforms. But in these times, it seems that there's no exception to it, to even the slightest type of gamblers that have little to withdraw. They're also being asked for KYC and it's all due to the policy that's being placed on them by the government where they're registered. If that can be mended by those governments then many will be able not have to worry anymore with such sudden verification.

[KTChampions]

I wonder who will strain and pass the KУC after he lost a lot of money? Is there a tax break or something like that for losing at a casino?
In my opinion, if a casino requires a KУC, then it should take place before the player wins or loses. If the player was allowed to make a bet, then everything is OK and there can be no further questions after winning.
As for crypto casinos, I hope that in any case, unregulated projects will remain and some completely decentralized projects will appear.

But unfortunately, as we can see, the opposite is the case here, one thing i can tell you is that this casinos know what they are doing for sure, they know that asking new registrants to pass KYC verification immediately after registration before they are allowed to deposit or play on the casino will definitely keep some potential users of that casino away, So they just allow gamblers to sign up, deposit and gamble, lose and win, but at the instance when the gambler wants to withdraw their winning, at this point, the casino owners know that the gambler would do anything to have his or her money, they would then ask for KYC..
Things should never be this way, Casinos should learn to add some good conduct to their principles. 

I perfectly understand from what motives the casino appears such an algorithm of actions, but I don’t understand why they have been allowed to do this until now? For example, I remember how I registered with PayPal and Ebay. They took my whole soul out of me before I could do anything and manage some money/goods. And then in the process of work there was constant control (I want to note this rather unpleasantly). And at the same time, users can do whatever they want in the casino, and KYCs questions appear only after they are about to withdraw their winnings lol.

[Saint-loup]

One fairly common complain among gamblers is they are allowed to make a deposit at casinos and lose their money without any issue, but if they happen to win and they want to make a withdrawal then they are hit with a KYC request almost immediately, Tonybet a fiat Estonian casino was fined more than 400,000 pounds for this practice and it seems the regulators are now interested in making reforms to the laws and force casinos to also make checks on those gamblers which have lost a lot of money.

If those new regulations are passed they will affect not only fiat casinos but cryptocurrency casinos will have to eventually follow them as well, do you agree with this idea? Would you like to see casinos to be fined more often for the practice of only asking for personal information from winning gamblers or do you think this will have a harmful effect on their finances?

Source: https://www.theguardian.com/society/2023/jan/18/tonybet-fined-regulator-online-betting-id-checks-terms

"Would you like to see casinos to be fined more often for the practice of only asking for personal information from winning gamblers or do you think this will have a harmful effect on their finances?" I don't really understand your question, why do you ask "or"? We can't think it will harm their finance AND/BUT it's ok if those scammy casinos are fined, lose their licenses and are banned from countries which take care of their citizens? AFAIK the casino you advertise is well known for doing this kind of things despite its UK license. I wonder what UK regulators will say about them now?