UK fines online casino for only asking KYC from winning gamblers

[KTChampions]

In crypto casinos, they are requiring basic KYCs for most of the platforms that I've signed up with. Level 2 verification only occurs when there are problems detected on your account that the casino thinks you're cheating the system, or you just won big and, for KYC/AML compliance, they need to do further verification of who you really are. For that online casino that the government fined, they are obviously not complying with KYC/AML regulations, hence why they received the fine in the first place. Delaying winnings are totally not okay, and asking for KYC only after someone wins is totally fishy because that is already a breach of what the regulation on KYC/AML states.

It's rather funny that the payment of a big win without the player going through the KYC procedure can turn into problems for the casino - they can get charged with money laundering. In this case, it is not clear why they do not force the passage of this procedure for all players (even in the process of actively using the casino service), but wait for someone to win big and request a withdrawal of the winnings.

[erep]

In crypto casinos, they are requiring basic KYCs for most of the platforms that I've signed up with. Level 2 verification only occurs when there are problems detected on your account that the casino thinks you're cheating the system, or you just won big and, for KYC/AML compliance, they need to do further verification of who you really are. For that online casino that the government fined, they are obviously not complying with KYC/AML regulations, hence why they received the fine in the first place. Delaying winnings are totally not okay, and asking for KYC only after someone wins is totally fishy because that is already a breach of what the regulation on KYC/AML states.

Many casinos take advantage of level 2 verification to the detriment of users and that's why it's better not to avoid KYC early than you can't apply for a withdrawal after a big win because actually there is no casino that really doesn't require KYC for licensed casinos, I hope the government checks some other casinos with the same case, this effort will reduce casinos to cheat gamblers.

[ryzaadit]

Work for "Landbase" and you have money to sue them.

But, while you're playing in online-casino you're just trying to accepted the hardest document they ask and most the time the people who are getting ask for several document not just "ID" cannot provided the document they ask.

Then, they decide only can make a forum thread. We don't have money to sue or resource.

[Fatunad]

In crypto casinos, they are requiring basic KYCs for most of the platforms that I've signed up with. Level 2 verification only occurs when there are problems detected on your account that the casino thinks you're cheating the system, or you just won big and, for KYC/AML compliance, they need to do further verification of who you really are. For that online casino that the government fined, they are obviously not complying with KYC/AML regulations, hence why they received the fine in the first place. Delaying winnings are totally not okay, and asking for KYC only after someone wins is totally fishy because that is already a breach of what the regulation on KYC/AML states.

It's rather funny that the payment of a big win without the player going through the KYC procedure can turn into problems for the casino - they can get charged with money laundering. In this case, it is not clear why they do not force the passage of this procedure for all players (even in the process of actively using the casino service), but wait for someone to win big and request a withdrawal of the winnings.

We dont know on what are the agreements or laws or regulations that had been imposed into them by the government which they are really trying out to impose in towards the players.We dont know but since they are
really that regulated which it would really be that understandable that they are really following some protocols.The thing on here is that we dont know if they are really that real on following some orders or just simply
trying out to make this as an alibi just because they dont really like to pay up winners or trying out to hold them out and making use of these verification methods just to make things
getting delayed or wont really be able to pay at all.

[len01]

Many casinos take advantage of level 2 verification to the detriment of users and that's why it's better not to avoid KYC early than you can't apply for a withdrawal after a big win because actually there is no casino that really doesn't require KYC for licensed casinos, I hope the government checks some other casinos with the same case, this effort will reduce casinos to cheat gamblers.

but sometimes gamblers ignore such thoughts to do KYC earlier. usually gamblers think too early if they can't win big at least they will only win under $ 1000 and they are lazy to do KYC early.
even though we don't know luck can come at any time when we don't do KYC earlier and actually get a big win over 10k. and after that the gambler is asked to verify KYC and wait for a very long process or it may be banned for all reasons by the casino.
I also did this when registering on the online casino platform. I immediately chose to do KYC earlier than it would be complicated later when I wanted to withdraw large funds.

[avp2306]

Many casinos take advantage of level 2 verification to the detriment of users and that's why it's better not to avoid KYC early than you can't apply for a withdrawal after a big win because actually there is no casino that really doesn't require KYC for licensed casinos, I hope the government checks some other casinos with the same case, this effort will reduce casinos to cheat gamblers.

but sometimes gamblers ignore such thoughts to do KYC earlier. usually gamblers think too early if they can't win big at least they will only win under $ 1000 and they are lazy to do KYC early.
even though we don't know luck can come at any time when we don't do KYC earlier and actually get a big win over 10k. and after that the gambler is asked to verify KYC and wait for a very long process or it may be banned for all reasons by the casino.
I also did this when registering on the online casino platform. I immediately chose to do KYC earlier than it would be complicated later when I wanted to withdraw large funds.

Not a valid excuse for them to miss out the KYC happening on the casino so they really need to know how this feature implemented so that they not get surprised if the casino ask an important details to them. If they missed to follow those updates then its their fault because they don't read the TOS which is important before starting to register and play to those casinos.

[ethereumhunter]

Many casinos take advantage of level 2 verification to the detriment of users and that's why it's better not to avoid KYC early than you can't apply for a withdrawal after a big win because actually there is no casino that really doesn't require KYC for licensed casinos, I hope the government checks some other casinos with the same case, this effort will reduce casinos to cheat gamblers.

but sometimes gamblers ignore such thoughts to do KYC earlier. usually gamblers think too early if they can't win big at least they will only win under $ 1000 and they are lazy to do KYC early.
even though we don't know luck can come at any time when we don't do KYC earlier and actually get a big win over 10k. and after that the gambler is asked to verify KYC and wait for a very long process or it may be banned for all reasons by the casino.
I also did this when registering on the online casino platform. I immediately chose to do KYC earlier than it would be complicated later when I wanted to withdraw large funds.

Not a valid excuse for them to miss out the KYC happening on the casino so they really need to know how this feature implemented so that they not get surprised if the casino ask an important details to them. If they missed to follow those updates then its their fault because they don't read the TOS which is important before starting to register and play to those casinos.

Everyone must have thought about this KYC to know what to do when registering at other casinos. It's okay if they don't want to do KYC, but they should be able to limit their deposit amount so it doesn't get so big that they don't need to do KYC. The casino will look at our account track record and if they see that we don't gamble too often and only gamble using small amounts of money, maybe they won't ask us to do KYC. We must be aware of it so that we will not get things beyond our thinking.

[Finestream]

If those new regulations are passed they will affect not only fiat casinos but cryptocurrency casinos will have to eventually follow them as well, do you agree with this idea? Would you like to see casinos to be fined more often for the practice of only asking for personal information from winning gamblers or do you think this will have a harmful effect on their finances?

For KYC casinos, it would be good if people that are signing up should do KYC before they can deposit.

It is a very good idea but it would be good for punters to always read casino ToS before they register and they should provide necessary documents for KYC, they should do KYC before they deposit.

Many gambling sites are doing this to cheat their customers, it is common everywhere.

Yes, KYC should be done before deposits and not only in time of withdrawals so that it will create more transparency on the part of gamblers. And casinos should also be responsible to do that so that there will no upcoming issues that they only require KYC when winning a huge amount as to give the bettor a hard time to claim what he had won.

[FatFork]

It's rather funny that the payment of a big win without the player going through the KYC procedure can turn into problems for the casino - they can get charged with money laundering. In this case, it is not clear why they do not force the passage of this procedure for all players (even in the process of actively using the casino service), but wait for someone to win big and request a withdrawal of the winnings.

Yeah, it's pretty ironic that a big win for a player can actually cause problems for the casino. 
But I guess they don't want to discourage players by making them go through the KYC process before they even start playing. It makes sense that they would want to attract new players by making it easier for them to deposit and play. Plus, they probably figure they'll catch any potential money launderers when they try to withdraw their winnings. However, I do think that there should be some sort of standard process in place for this.

[Kasabus]

Almost every gambling platform does this and they never find it a serious issue, as they never look from the user end. It is good to allow deposits only after KYC verification. We users of different online casinos might've experienced it, but the support teams easily give a solution as the platforms doesn't want to degrade the reputation of the platform.

The competence in the gambling industry paves path for the success and give the best comfort for gamblers.

KYC should be introduced at the start so that gamblers will know eventually whether it’s good to proceed betting or find some other casinos that don’t require KYC. However, if you look for reputable casinos these days particularly online, most of them are requiring KYC but the sad fact is they only ask KYC when gamblers are winning huge amount, so that creates nontransparency on the part of gamblers.

[KTChampions]

It's rather funny that the payment of a big win without the player going through the KYC procedure can turn into problems for the casino - they can get charged with money laundering. In this case, it is not clear why they do not force the passage of this procedure for all players (even in the process of actively using the casino service), but wait for someone to win big and request a withdrawal of the winnings.

We dont know on what are the agreements or laws or regulations that had been imposed into them by the government which they are really trying out to impose in towards the players.We dont know but since they are
really that regulated which it would really be that understandable that they are really following some protocols.The thing on here is that we dont know if they are really that real on following some orders or just simply
trying out to make this as an alibi just because they dont really like to pay up winners or trying out to hold them out and making use of these verification methods just to make things
getting delayed or wont really be able to pay at all.

In fact, it seems to me that everything is simple, even if we do not know any nuances (each country has its own characteristics). If the casino is regulated, then the KYC is inevitable, and when the casino asks the player to go through this procedure, this is understandable. If the casino is unregulated, then the request to go through KYC immediately indicates the murky intentions of the casino, since there is not a single reason to go through KYC in an unregulated casino.

[Wakate]

One fairly common complain among gamblers is they are allowed to make a deposit at casinos and lose their money without any issue, but if they happen to win and they want to make a withdrawal then they are hit with a KYC request almost immediately, Tonybet a fiat Estonian casino was fined more than 400,000 pounds for this practice and it seems the regulators are now interested in making reforms to the laws and force casinos to also make checks on those gamblers which have lost a lot of money.

If those new regulations are passed they will affect not only fiat casinos but cryptocurrency casinos will have to eventually follow them as well, do you agree with this idea? Would you like to see casinos to be fined more often for the practice of only asking for personal information from winning gamblers or do you think this will have a harmful effect on their finances?

Source: https://www.theguardian.com/society/2023/jan/18/tonybet-fined-regulator-online-betting-id-checks-terms

Any casino that choose the wrong approach rather what they ought to do, they need to be fined so that others can learn too from such wrong practice. We used to see such kind of development in many casinos that don't want to pay users there funds looking for other ways to restrict them from getting paid like verifying there age limit to know when they are underage or fit to bet.

The problem most time is that those casinos do not always ask you for KYC when you are signing up but they will want to ask you once they find out that you had huge winning which is a bad ethics.

[crzy]

It's rather funny that the payment of a big win without the player going through the KYC procedure can turn into problems for the casino - they can get charged with money laundering. In this case, it is not clear why they do not force the passage of this procedure for all players (even in the process of actively using the casino service), but wait for someone to win big and request a withdrawal of the winnings.

Yeah, it's pretty ironic that a big win for a player can actually cause problems for the casino.  
But I guess they don't want to discourage players by making them go through the KYC process before they even start playing. It makes sense that they would want to attract new players by making it easier for them to deposit and play. Plus, they probably figure they'll catch any potential money launderers when they try to withdraw their winnings. However, I do think that there should be some sort of standard process in place for this.

This process is not acceptable as per the result of the investigation and that’s why they are being fined by the authority, most probably they are into something. This strategy might help attract more players since its a KYC free during the registration but the moment you start withdrawing your winnings despite that its really a pure result from your gambling activities, they will start asking for your KYC which is not ok at all especially if the money that you are going to withdraw is from your winnings.

[Viscore]

It's going to be the norm of being asked for KYC I believed, so you should be ready when one casino will ask you to do that. I guess it's the question of practice though, as the OP mentioned, it's only when the bettors won big that suddenly the casino will ask you to submit info. And when you comply, still, there are suspicious and then you might not get your winnings, hence there is a scam accusations against the casino itself. So it's better to ask for KYC in the beginning for me, and not get gamblers info false idea that they won't be getting KYC'ed.

Probably that would the best way so that gamblers will also not in trouble getting their won amount as they have endure a lot of losses first before they can come up with a positive outcome, so they also be given the best experience they could ever have. And for casinos, although some gamblers are used to it that they will only ask KYC in times of winnings, but KYC should be fixed now and it should be asked before deposits take place.

[chaser15]

but KYC should be fixed now and it should be asked before deposits take place.

I'm totally not in favor of that if we talk about crypto-casinos. The current setup of some crypto-casinos today where there is part of the Terms and Service that KYC might be asked during a certain condition is already enough. I found it not comfortable if KYC will be asked before deposits take place where in fact, it's not necessary if we talked about crypto-casinos.

What if we just want to try the site? We will comply with KYC that just easy? I will not be interested in that crypto-casino if that's their setup.

Again, this response of mine is referring to only crypto-casinos.

[Distinctin]

In crypto casinos, they are requiring basic KYCs for most of the platforms that I've signed up with. Level 2 verification only occurs when there are problems detected on your account that the casino thinks you're cheating the system, or you just won big and, for KYC/AML compliance, they need to do further verification of who you really are. For that online casino that the government fined, they are obviously not complying with KYC/AML regulations, hence why they received the fine in the first place. Delaying winnings are totally not okay, and asking for KYC only after someone wins is totally fishy because that is already a breach of what the regulation on KYC/AML states.

It's rather funny that the payment of a big win without the player going through the KYC procedure can turn into problems for the casino - they can get charged with money laundering. In this case, it is not clear why they do not force the passage of this procedure for all players (even in the process of actively using the casino service), but wait for someone to win big and request a withdrawal of the winnings.

Some gamblers have been used to this already that they are expected to submit KYC whenever they are in a huge prize winning, while others find it that the casino itself has its dark agenda because they suddenly ask for KYC when it’s not even required before they started betting. So to avoid trouble like this, I think casinos should be clear on their policies and let KYC a mandatory for all gamblers before they start making deposits.

[maydna]

It's going to be the norm of being asked for KYC I believed, so you should be ready when one casino will ask you to do that. I guess it's the question of practice though, as the OP mentioned, it's only when the bettors won big that suddenly the casino will ask you to submit info. And when you comply, still, there are suspicious and then you might not get your winnings, hence there is a scam accusations against the casino itself. So it's better to ask for KYC in the beginning for me, and not get gamblers info false idea that they won't be getting KYC'ed.

Probably that would the best way so that gamblers will also not in trouble getting their won amount as they have endure a lot of losses first before they can come up with a positive outcome, so they also be given the best experience they could ever have. And for casinos, although some gamblers are used to it that they will only ask KYC in times of winnings, but KYC should be fixed now and it should be asked before deposits take place.

Hopefully, the casinos like that realize it and immediately change the rules in the first place and tell all the members that they have changed the rules so it won't take the members by surprise. This will also give confidence to its members because the casino can tell them something important so they can decide to stay in the casino or move to another casino. But if the casino doesn't make that change and still insists on asking their members to do KYC, maybe it's because of a decrease in the casino if they announce a change in the rules in their casino.

[harizen]

Why people are really that making it as a big issue about exposing off their identities which considering that we've been long time submitting our info into those services and other things dealing in real life?
It doesnt really make sense though, myself wont really be bothered on submitting info as long i would be seeing that it would be something you could really trust on.KYC is getting stricter and
becomes wider on which even crypto related services and platforms is no really exception into that which we should really gradually expecting the reality that we are dealing
of with.

It's because, for the majority of crypto-gamblers, crypto-gambling is not supposed to be that way. We can't blame these people as they are not really comfortable providing KYC that's why they consider gambling in crypto.

However, these people should at least accept the fact that crypto-casinos will eventually face full regulation as part of being a legal business.

I'm always vocal about accepting KYC-related terms and I'm fine at complying with KYC in crypto-gambling. But with the rise of new crypto-gambling sites that we just want to test the waters, do you consider complying with KYC at those right away?

[Cling18]

Why people are really that making it as a big issue about exposing off their identities which considering that we've been long time submitting our info into those services and other things dealing in real life?
It doesnt really make sense though, myself wont really be bothered on submitting info as long i would be seeing that it would be something you could really trust on.KYC is getting stricter and
becomes wider on which even crypto related services and platforms is no really exception into that which we should really gradually expecting the reality that we are dealing
of with.

It's because, for the majority of crypto-gamblers, crypto-gambling is not supposed to be that way. We can't blame these people as they are not really comfortable providing KYC that's why they consider gambling in crypto.

However, these people should at least accept the fact that crypto-casinos will eventually face full regulation as part of being a legal business.

I'm always vocal about accepting KYC-related terms and I'm fine at complying with KYC in crypto-gambling. But with the rise of new crypto-gambling sites that we just want to test the waters, do you consider complying with KYC at those right away?

Some people have chosen crypto gambling because they prefer to keep their identities in private and they don't want to expose their identities for some reason. If they will just keep in mind that complying with the KYC is no big deal then they won't make it a big issue. They Shouldn't fear KYC anymore because most casinos nowadays require it. It's also for our own safety and so far, I haven't heard any bad feedback about KYCs.

[Oshosondy]

Some people have chosen crypto gambling because they prefer to keep their identities in private and they don't want to expose their identities for some reason. If they will just keep in mind that complying with the KYC is no big deal then they won't make it a big issue. They Shouldn't fear KYC anymore because most casinos nowadays require it. It's also for our own safety and so far, I haven't heard any bad feedback about KYCs.

It is true that some people want to gamble and also want to have privacy, but casinos too now centralized casinos, they can make anyone to do KYC at anytime, people need to change that type of no KYC thinking, even when there are still some casinos that you may not provide KYC documents beige you will withdraw.

KYC is not for the safety of users. Because you do KYC for your gambling site account, it does not mean your account is safe or that you can not be scammed, you can still be scammed if you do not practice safety and security measures. KYC is for regulation purposes, not for the safety of users.