No debits from the ledger possible. Who can help?

[Moeter81]

Hello,
maybe you can help me here?

I've been trying to make a BTC transfer from my ledger for a few days, unfortunately without success because the Ledger Live software crashes every time.

In the Windows task manager, I can see that the app's energy requirements are very high, I think that's why the app is crashing.


I've now tried it with Electrum, unfortunately I can't get any further there either. The stocks were loaded correctly, but if I want to send an amount, a window comes up saying: "Transaction receipts are being prepared... (phase1, 3/349)" I just let the program run, after approx. 9 hours, it was at some point 103/349. after sometime, there was again an error message and the transaction was not executed.


 

Hardware and software are both updated, I tried it on different computers/systems (Mac Book, Windows), unfortunately without success.

I wrote to Ledger 2 days ago, unfortunately without an answer so far.

 

I have the suspicion that the programs are overwhelmed with the many small BTC inputs, since I have been getting smaller amounts transferred every day for a long time.

 

Anyone have any ideas on how to get my inventory?

[BitMaxz]

How about trying to consolidate your all inputs?
Send them all to your bitcoin wallet to consolidate them.

If it didn't work the solution that I think is to make an offline transaction with coinb.in I think it doesn't need too much CPU process and this one needs two devices because you need an online and offline device to consolidate all inputs.

But the problem is you will need to extract the private key from your hardware wallet.

Do you have OTG? I would like you to try if you can make a transaction on mycelium with your ledger.q

[Moeter81]

So transfer the entire balance to a paper wallet, for example?

[LoyceV]

"Transaction receipts are being prepared... (phase1, 3/349)"

I haven't seen this message before, but I know a thing or two about consolidating small inputs.
I would try this: Enable the Coins tab in Electrum, go there, and select different inputs (hold CTRL to select them). Then use your right mouse button and select Spend. Select 50-ish inputs at a time, and send the full balance to a new address that you own. If you're not in a rush, manually set the fee to 1 or 1.1 sat/vbyte. It will most likely confirm on Sunday if it doesn't confirm earlier.
Repeat this until you no longer have small inputs.

[Moeter81]

"Transaction receipts are being prepared... (phase1, 3/349)"

I haven't seen this message before, but I know a thing or two about consolidating small inputs.
I would try this: Enable the Coins tab in Electrum, go there, and select different inputs (hold CTRL to select them). Then use your right mouse button and select Spend. Select 50-ish inputs at a time, and send the full balance to a new address that you own. If you're not in a rush, manually set the fee to 1 or 1.1 sat/vbyte. It will most likely confirm on Sunday if it doesn't confirm earlier.
Repeat this until you no longer have small inputs.

okay, I'll try it first with 8 entries.

[Moeter81]

after 5 min....




is it normal that it takes so long?

[LoyceMobile]

I've never seen that. Did you follow Ledger's manual to use Electrum?

[BitMaxz]

So transfer the entire balance to a paper wallet, for example?

No, you don't need to transfer them to a paper wallet you need to transfer them to the same wallet.

I forgot to include the guide from LoyceV so better checks the link from his post above it should be the right way how to consolidate the transaction.

As you said above that you have lots of small inputs which might be the reason why the ledger live and Electrum crashed.
Choosing inputs manually can help to avoid this error unless you are planning to withdraw them all.

I suggest if you want to withdraw or send them all consolidate them if you have 100 or more inputs divide them into 3 or 4 or it depends on how many inputs you have so that you can consolidate them without any error from ledger live and Electrum.

[Moeter81]

I've never seen that. Did you follow Ledger's manual to use Electrum?

Yes, as it says on the Ledger page.

[Beparanf]

There’s a live ledger app for your mobile. You can connect your ledger on your mobile through bluetooth and transfer all the balance without the need to use the computer. It’s much simpler rather than still use your desktop to connect your ledger on windows app like electrum.

https://www.ledger.com/ledger-live

[Moeter81]

There’s a live ledger app for your mobile. You can connect your ledger on your mobile through bluetooth and transfer all the balance without the need to use the computer. It’s much simpler rather than still use your desktop to connect your ledger on windows app like electrum.

https://www.ledger.com/ledger-live

I've synced the mobile app with the desktop app many times. The mobile phone app keeps crashing when synchronizing and all entries are then gone again.

the nano s has no BT

[Lucius]

@Beparanf, I don't see how Ledger Live on a smartphone would be able to do what the OP can't do on the desktop version - and besides, there's no mention of a model X that has BT, so it's possible that the OP is using an old model S.

I have the suspicion that the programs are overwhelmed with the many small BTC inputs, since I have been getting smaller amounts transferred every day for a long time.

It is very likely that this is exactly the problem, because Electrum has always had a problem with wallets that have a lot of dust transactions. I had a similar problem as you when I first used Electrum many years ago and the way I solved it was to extract the private key from each address and enter it in another wallet. Of course, you have the problem that your main wallet is actually a hardware wallet, and accordingly you cannot see your private keys in Electrum - and not even in Ledger Live as far as I know.

The last option would be to try to extract your private keys from your seed, but that would mean that the seed is compromised. You can read more about it here - but I recommend that you use it as a last option, and that you be extremely careful in every step.

How to find out your private key by SEED phrase.     

[Moeter81]

Unfortunately, this attempt did not work.

So transfer the entire balance to a paper wallet, for example?

No, you don't need to transfer them to a paper wallet you need to transfer them to the same wallet.

I forgot to include the guide from LoyceV so better checks the link from his post above it should be the right way how to consolidate the transaction.

As you said above that you have lots of small inputs which might be the reason why the ledger live and Electrum crashed.
Choosing inputs manually can help to avoid this error unless you are planning to withdraw them all.

I suggest if you want to withdraw or send them all consolidate them if you have 100 or more inputs divide them into 3 or 4 or it depends on how many inputs you have so that you can consolidate them without any error from ledger live and Electrum.

That means I go to Electrum and copy the address and send the collected amounts to myself?

[NeuroticFish]

That means I go to Electrum and copy the address and send the collected amounts to myself?

Yes.
First of all, I'd make sure you work with BTC and not mBTC (Tools->Preferences->Base unit).

Basically you pick an address of yours that's empty and has no transactions (View->Show Addresses, pick one with tx = 0 copy the address to clipboard).
Also View->Show Coins, go to coins tab and select some of them (maybe some 50 at once, but make sure the amount is not too small on them ie ignore those with less than 0.0000055 BTC, if you have such inputs; you can sort the inputs by amount). So, with Ctrl-click you select some inputs, then right-click and press Spend. Only those inputs will be used in the next transaction.
You had an address in clipboard, now go to Send tab and send the max amount to this address (CTRL-V). The max amount will be only from those selected inputs.

Repeat this a couple of times with the smaller inputs until you get much shorter list of inputs. But not too small inputs.
That 50 I've said .. you'll adjust depending on how long the operation takes and whether it fails.
Also, if the transaction fee is way too big (even at 1 sat/vByte), then you may want to do the operation again with a different set of inputs, by skipping more of the smaller ones.

the nano s has no BT

Nano S has no BT, but with the right cable or adapter I do use mine with smartphone now and then.
However, that's not relevant for now. Electrum for desktop may do the job better imho.

[Moeter81]

That means I go to Electrum and copy the address and send the collected amounts to myself?

Yes.
First of all, I'd make sure you work with BTC and not mBTC (Tools->Preferences->Base unit).

Basically you pick an address of yours that's empty and has no transactions (View->Show Addresses, pick one with tx = 0 copy the address to clipboard).
Also View->Show Coins, go to coins tab and select some of them (maybe some 50 at once, but make sure the amount is not too small on them ie ignore those with less than 0.0000055 BTC, if you have such inputs; you can sort the inputs by amount). So, with Ctrl-click you select some inputs, then right-click and press Spend. Only those inputs will be used in the next transaction.
You had an address in clipboard, now go to Send tab and send the max amount to this address (CTRL-V). The max amount will be only from those selected inputs.

Repeat this a couple of times with the smaller inputs until you get much shorter list of inputs. But not too small inputs.
That 50 I've said .. you'll adjust depending on how long the operation takes and whether it fails.
Also, if the transaction fee is way too big (even at 1 sat/vByte), then you may want to do the operation again with a different set of inputs, by skipping more of the smaller ones.

the nano s has no BT

Nano S has no BT, but with the right cable or adapter I do use mine with smartphone now and then.
However, that's not relevant for now. Electrum for desktop may do the job better imho.

Thanks for the guide.

I'm trying to send 5 entries right now.
I just find it strange that it always takes so long, after 10 min Electrum shows me 2/5.

[NeuroticFish]

I'm trying to send 5 entries right now.
I just find it strange that it always takes so long, after 10 min Electrum shows me 2/5.

It is slow for me too when I have many inputs, but not that slow. However, for 10-15 inputs it took me too more than a minute (yeah, it cannot really compare with your 10 minutes for 2 inputs).
The problem is that each such transaction you make is on-chain, hence it costs you transaction fees, so it would be advisable to try to get more inputs together.

PS. Be careful to not pay too big fee either (but I'd advise not the smallest either, i.e. at very least 1.1 sat/vByte)

[Moeter81]

that worked now.
However, it took 20 minutes for the 5, I have about 400

[LoyceMobile]

that worked now.
However, it took 20 minutes for the 5, I have about 400

I've made transactions on Electrum with 50 inputs, and that didn't take a second. I can't tell you what's wrong though.

[NeuroticFish]

that worked now.
However, it took 20 minutes for the 5, I have about 400

Now you know the drill.
I'll add that you don't necessarily need to consolidate all the inputs, you can just select some in the same way when you want to pay for something... and make sure the sum is big enough and you didn't use too many inputs; of course, on the long run you'll need to get the number of inputs down to a more bearable number. Good luck!

I've made transactions on Electrum with 50 inputs, and that didn't take a second. I can't tell you what's wrong though.

With Ledger Nano S? (Maybe the Ledger is the issue? Loong ago it was not slow for me neither.)

[LoyceMobile]

Ledger nano works fine with Electrum for me too, but i don't have that many inputs there.