shame on the stake

[Baofeng]

True, he can just whine or share his disappointment but he should not bad mouth or accused a platform of being a scam when the platform only did what they believe is the right thing according to the TOS.

Exactly what we should understand is that not everyone who is gambling know bitcointalk and it's just a few of us who happen to know the forum and at the same time are informed of the various behaviours of casinos and also their reputation,  a lot of cases have been resolved in the board and in reputation board, while it is important to support your case with evidence and if you look around,  cases that have proven evidence are easily resolved.

-But it takes time and luck for a casino to lose a case against players because they made the rules to favour the house that is why we are forced to read the terms and conditions of the casino before registering or depositing, stake.com have a good reputation around the gambling community and if ops have a clear case against them I am sure stake.com will be honourable enough to hand out the players cash out amount.

Or with this simple and baseless accusations, the casino's reputable is destroyed unless they gave to the players, on what they "think" is right in this case. Nevertheless, there is this kind kind of protection that casino need to put so that they will not be abuse by players as well. I'm not saying that the OP did it on purpose, but he might not be aware of the ToS and the protection that others and I have been saying based on our own experience. Those delays are needed as the results can change instantly.

[1714941595]

1714941595

[QueenVera]

Sorry about your experience but you know this might likely be  glitch or bug for the slow response though. I think you should make a complaint on their announcement thread here so their representative would take it up from there. As a human you are, i believe you know all machines built by man sometimes malfunction likewise the experience you had and it is a pity it affected your game but you just cannot put the blame on them as it was likely not intentional. It would be better hearing from them to know what the compensation plan would look like if in the sense there is such of that nature. Stake casino is some worth reputable here so i think their response would be fine to handle.

I'm sure stake already responded to him and they even said that it was written in their rule.
From my little understanding of the entire situation, the player was looking for the slightest means to get his victory but it failed and there are actually several reasons to why such might happen at some point and some of this reasons may include
1. Poor network signal
2. Bugs
3. Device speed
These are the three major factors that might have contributed to this errors and I'm not actually trying to push blames to the player butnim just saying that the fault isn't from same and it made it clear in their response.

[EarnOnVictor]

True, he can just whine or share his disappointment but he should not bad mouth or accused a platform of being a scam when the platform only did what they believe is the right thing according to the TOS.

Exactly what we should understand is that not everyone who is gambling know bitcointalk and it's just a few of us who happen to know the forum and at the same time are informed of the various behaviours of casinos and also their reputation,  a lot of cases have been resolved in the board and in reputation board, while it is important to support your case with evidence and if you look around,  cases that have proven evidence are easily resolved.

-But it takes time and luck for a casino to lose a case against players because they made the rules to favour the house that is why we are forced to read the terms and conditions of the casino before registering or depositing, stake.com have a good reputation around the gambling community and if ops have a clear case against them I am sure stake.com will be honourable enough to hand out the players cash out amount.

Or with this simple and baseless accusations, the casino's reputable is destroyed unless they gave to the players, on what they "think" is right in this case. Nevertheless, there is this kind kind of protection that casino need to put so that they will not be abuse by players as well. I'm not saying that the OP did it on purpose, but he might not be aware of the ToS and the protection that others and I have been saying based on our own experience. Those delays are needed as the results can change instantly.

So, you are the ascertainer to call his accusation baseless, and you think Stake is perfect and their system is perfect? I don't like reading such from people, what if the guy was really cheated? Do you believe there is no possibility of that? Well, from what I read from him, no one is trying to damage any company's image, he only narrated what he faced, which I believe is his right.

Let's stop being too overbearing and judgemental as if we are perfect. In such a case, the two of them could be at fault, and only a close investigation could reveal that, not the outright condemnation of one party because they are your paymaster.

[Chato1977]

I just want people to know that there may be bugs like this on this site and support won't support you.

meaning this is only a warning ? because after posting this you did not come back here and just let people talk about the case.

is there any chance to update us if Stake already reach you out?

[cafter]

yes, this happened lot of times with me also ,

like i am playing crash , and betting consistently for 5 times, than 6th time the website was lagging like hell and on 6th attemp the website lagged and i was not able to bet at that 6th time

crash goes to more than 100x

i think they cheat us ,

and also when i win more than i deposited i start lossing very often when i try to recover it never happen and it bust my all fund,

[Daltonik]

True, he can just whine or share his disappointment but he should not bad mouth or accused a platform of being a scam when the platform only did what they believe is the right thing according to the TOS.

Exactly what we should understand is that not everyone who is gambling know bitcointalk and it's just a few of us who happen to know the forum and at the same time are informed of the various behaviours of casinos and also their reputation,  a lot of cases have been resolved in the board and in reputation board, while it is important to support your case with evidence and if you look around,  cases that have proven evidence are easily resolved.

-But it takes time and luck for a casino to lose a case against players because they made the rules to favour the house that is why we are forced to read the terms and conditions of the casino before registering or depositing, stake.com have a good reputation around the gambling community and if ops have a clear case against them I am sure stake.com will be honourable enough to hand out the players cash out amount.

Or with this simple and baseless accusations, the casino's reputable is destroyed unless they gave to the players, on what they "think" is right in this case. Nevertheless, there is this kind kind of protection that casino need to put so that they will not be abuse by players as well. I'm not saying that the OP did it on purpose, but he might not be aware of the ToS and the protection that others and I have been saying based on our own experience. Those delays are needed as the results can change instantly.

So, you are the ascertainer to call his accusation baseless, and you think Stake is perfect and their system is perfect? I don't like reading such from people, what if the guy was really cheated? Do you believe there is no possibility of that? Well, from what I read from him, no one is trying to damage any company's image, he only narrated what he faced, which I believe is his right.

Let's stop being too overbearing and judgemental as if we are perfect. In such a case, the two of them could be at fault, and only a close investigation could reveal that, not the outright condemnation of one party because they are your paymaster.

The problem of network latency in live broadcasts on online gambling platforms can indeed be used against a player betting on a match in real time, we cannot know whether an online casino uses the most reliable technologies in terms of signal delivery, but it can also be a high delay on the part of the client's provider.

[wxa7115]

The problem of network latency in live broadcasts on online gambling platforms can indeed be used against a player betting on a match in real time, we cannot know whether an online casino uses the most reliable technologies in terms of signal delivery, but it can also be a high delay on the part of the client's provider.

It is also possible this is on purpose, it is very common on a sport like tennis to have several people trying to cheat casinos, this is done by gamblers which are at the location where a match is going on and they make live bets, they do this because casinos have a delay of a few seconds compared to the actual game before they can verify the results of a bet, and some cheating gamblers can take advantage of this information and beat the casino in this way.

Then it is possible casinos are protecting themselves by delaying on purpose the bets made by their customers, especially if it is one that is going to be resolved during the next seconds to protect themselves from those cheaters.

[mak013]

So, the OP has problems with the internet and shame on the stake. Several years everything was ok, one time he had a problem and the stake became awful. Nice logic. And of course no any proves.
I often see such threads. And the always guilty is someone else - the casino, the cryptocurrency exchange, etc. But never the OP that made risky action and had some problems due to some problems with the PC/internet/site/etc.

Let's just say that op want to say what's on his mind or what he feels even though we know it won't go any further if op wants something from stake because of what op experienced. If he has something to provide that may make stake as what he claim that but if nothing is presented then stakes don't have to worry at all and as far as I can say is that it's just a complaint though it's not their fault or the op since it's from the provider fault or the one who must fix this one.

I don`t think that there is anything to fix. If the internet even disconnected that moment - no one will count seconds. But the OP decided that the stake must pay for his mistake. I want to see his appeal, it must be interesting. There are several checkpoints before the stake - PC/phone, internet, hoster, but the OP wants his money from the stake. 

[Ronsbit]

Sorry about your experience but you know this might likely be  glitch or bug for the slow response though. I think you should make a complaint on their announcement thread here so their representative would take it up from there. As a human you are, i believe you know all machines built by man sometimes malfunction likewise the experience you had and it is a pity it affected your game but you just cannot put the blame on them as it was likely not intentional. It would be better hearing from them to know what the compensation plan would look like if in the sense there is such of that nature. Stake casino is some worth reputable here so i think their response would be fine to handle.

I'm sure stake already responded to him and they even said that it was written in their rule.
From my little understanding of the entire situation, the player was looking for the slightest means to get his victory but it failed and there are actually several reasons to why such might happen at some point and some of this reasons may include
1. Poor network signal
2. Bugs
3. Device speed
These are the three major factors that might have contributed to this errors and I'm not actually trying to push blames to the player butnim just saying that the fault isn't from same and it made it clear in their response.

From what i have read from your post, one would note that it is neither the casino  fault nor OP fault as the above you have mentioned might likely be the result of OP woe in the cause of playing with the stake casino. So OP should take it easy with casino as it is neither their fault and if they have already responded to OP then that is enough to settle the situation as they had replied but if they have not it would definitely be a different game altogether. Maybe OP is just so angry over the loss encountered and want maybe a compensation plan so the does not loose out entirely.

[ScamViruS]

From what i have read from your post, one would note that it is neither the casino  fault nor OP fault as the above you have mentioned might likely be the result of OP woe in the cause of playing with the stake casino. So OP should take it easy with casino as it is neither their fault and if they have already responded to OP then that is enough to settle the situation as they had replied but if they have not it would definitely be a different game altogether. Maybe OP is just so angry over the loss encountered and want maybe a compensation plan so the does not loose out entirely.

If this is the case then the settlement of this problem will be difficult because it will require an internal investigation to find out what actually happened at that time. The analysis of both sides needs to be looked at, because this has created a serious situation. In order to maintain Stake's reputation, such complaints should be prioritized and resolved expeditiously.

[BVeyron]

Loks like usual situation, ping appeared to be very high... I suppose this type failure is at gamblers risk only... I regret op didnt succeed((

[paid2]

That is why many members are skeptical to believe any kinds of accusation to any establishment unless they had shown a solid evidence but at the same time never look down on new accounts because some newly created account have a legit case where they are really got scam by a casino since they have a solid evidence in hand.  Aside from online casino players are all around the world and many of them are not a member of this forum.

True, he can just whine or share his disappointment but he should not bad mouth or accused a a platform of being a scam when the platform only did what they believe is the right thing according to the TOS.

Absolutely, I agree with you. I don't want to blame OP in any way, but he expects the casino to respect the contract they made when he placed his bet. So it's also up to him to read the contract in question, which in this case is the terms and conditions of the platform.
If you don't want any unpleasant surprises, you should read the conditions before accepting them. In the worst case scenario, if a problem arises during a slot game or bet that is not covered by the terms and conditions, you are within your rights to make a claim and may be entitled to a refund or free bets as compensation.

Crying scam when a reputable online betting and casino operator complies with the terms and conditions to the letter, seems pointless to me, as no one is forcing anyone to place bets. Furthermore, the problem described by OP is common to many different platforms.

[Odusko]

We have witnessed an increase in the number of baseless accusations on this board lately and for most of that accusations to be properly checked you will discover that the players are also at fault this is because most of the players never take the time to read the casino term and conditions of services.
Because stake is not at fault from ops' explanation, and I can see this is a pour case of negligence on the part of ops.

[Dunamisx]

That is why many members are skeptical to believe any kinds of accusation to any establishment unless they had shown a solid evidence but at the same time never look down on new accounts because some newly created account have a legit case where they are really got scam by a casino since they have a solid evidence in hand

Irrespective of being a low rank member or high rank individuals you will all be treated equally when it comes to having complaints about a casino's experience, most times we don't have enough patient and assume some things we had with the casinos as a denial on our right and without proper information we report or make complains about what we are the cause, these kind of experience looks like unattended to from the gamblers end but the truth is that most of its kind lack enough evidence to convince others as proof.

[RILWAN]

I just want people to know that there may be bugs like this on this site and support won't support you.

meaning this is only a warning ? because after posting this you did not come back here and just let people talk about the case.

is there any chance to update us if Stake already reaches you out?

Just like stated early, this is a pour case of bug and slow networks connection that has resulted in this kind of loss, but on the other hand, some casino already has this covered in their T&c stating their sole right to deny players their cash out request without any obligation.

[Wakate]

yes, this happened lot of times with me also ,

like i am playing crash , and betting consistently for 5 times, than 6th time the website was lagging like hell and on 6th attemp the website lagged and i was not able to bet at that 6th time

crash goes to more than 100x

i think they cheat us ,

and also when i win more than i deposited i start lossing very often when i try to recover it never happen and it bust my all fund,

Any failed cash out attempt might also be as a result of our network because there can be clinch in network and that could affect our cash out if there is changes within seconds. This happens a lot and sometimes it may also be a the fault of the casino. My friend had have this kind of experience because with of the the online gambling platform he was using.

The problem was that he decided to cash out since the mat h was still on and he never know what could be the outcome of the match. I pressed the botton for cash out but was never working, he tried many times but nothing happened. After the match, he complained to the customer care and they gave him bonus for the bug.

[Odusko]

Any failed cash out attempt might also be as a result of our network because there can be clinch in network and that could affect our cash out if there is changes within seconds. This happens a lot and sometimes it may also be a the fault of the casino. My friend had have this kind of experience because with of the the online gambling platform he was using.

The problem was that he decided to cash out since the mat h was still on and he never know what could be the outcome of the match. I pressed the botton for cash out but was never working, he tried many times but nothing happened. After the match, he complained to the customer care and they gave him a bonus for the bug.

To be honest with this whole thing, the stake has nothing to do with this because before you check one or two possible causes of this denied cashout you will discover that network traffic plays a significant role in all this and with the way, ops explained to the whole situation it's clear he hit the cashout button a little late than normal.
But then if he has it on record that the cashout process was initiated into stake networks before it was denied ops may have a case to prove that the stake should do the needful by compensating or paying the ops in full.

[mak013]

We have witnessed an increase in the number of baseless accusations on this board lately and for most of that accusations to be properly checked you will discover that the players are also at fault this is because most of the players never take the time to read the casino term and conditions of services.
Because stake is not at fault from ops' explanation, and I can see this is a pour case of negligence on the part of ops.

I don`t think that it is only about the stake. The OP don`t want to think that he made a mistake at least twice. It much easier to think that the casino cheats, but if the OP would be honest with himself - he`d understand that the problem isn`t with the casino.
The same time we can`t do anything with it - everybody must has an opportunity to say about any problem with the casino.

[wxa7115]

I just want people to know that there may be bugs like this on this site and support won't support you.

meaning this is only a warning ? because after posting this you did not come back here and just let people talk about the case.

is there any chance to update us if Stake already reaches you out?

Just like stated early, this is a pour case of bug and slow networks connection that has resulted in this kind of loss, but on the other hand, some casino already has this covered in their T&c stating their sole right to deny players their cash out request without any obligation.

While some may think that this is unfair we must remember that casinos deal with tens of thousands of customers, and each one of them has a different configuration of hardware and software, so it is impossible for them to check that every single feature of their casino will work as intended all the time, so things like this can happen once in a while.

And if casinos did not had that kind of policy then some cheaters may try to use such delays to claim undeserved profits, so casinos have no option but to protect themselves in this way.

[Fivestar4everMVP]

We have witnessed an increase in the number of baseless accusations on this board lately and for most of that accusations to be properly checked you will discover that the players are also at fault this is because most of the players never take the time to read the casino term and conditions of services.
Because stake is not at fault from ops' explanation, and I can see this is a pour case of negligence on the part of ops.

I don`t think that it is only about the stake. The OP don`t want to think that he made a mistake at least twice. It much easier to think that the casino cheats, but if the OP would be honest with himself - he`d understand that the problem isn`t with the casino.
The same time we can`t do anything with it - everybody must has an opportunity to say about any problem with the casino.

This is exactly the problem, majority of we gamblers will never accept our mistake, like you said, most of the gamblers will always blame the casino for everything and anything that goes wrong with our games while playing.
Good reasons why I didnt take the op serious right from the start, the thing op complained about is clearly his fault, coupled with the fact that luck was not on his side, but then, most gamblers find it difficult to accept things like this for what it is, they will hip the blame on the casino, to probably gain sympathy from the public, and also the public castigate the casino for allowing such a thing happen, whereas, what happened is no fault of the casino.
But then, I understand that, the story of a hunger and a lion, written by the hunter, will always glorify the hunter.