Too harsh on user?

[Crypt0Gore]

Is it right to call a gambling platform a scam for confiscating users account with the deposited balance because you use more than one SIM card to access the platform? The SIM cards aren't from same network provider, so their IP addresses are different from one another.

This happened to someone I know very well, but I found this to be too cruel,  different IPs on the same device shouldn't cause this ban, what do you think?  

There are some gambling platforms that pray that users make this mistake and use the opportunity to sit down on their money.

[swogerino]

Is it right to call a gambling platform a scam for confiscating users account with the deposited balance because you use more than one SIM card to access the platform? The SIM cards aren't from same network provider, so their IP addresses are different from one another.

This happened to someone I know very well, but I found this to be too cruel,  different IPs on the same device shouldn't cause this ban, what do you think?  

There are some gambling platforms that pray that users make this mistake and use the opportunity to sit down on their money.

I am pretty sure that must be a really bad casino platform to play on.Most of well reputable casinos always send me an email letting me know that I started a session on their website and I am in the same country but I use different ISP-s and they know that it is me,I also have 2FA enabled and when a person has 2FA enabled means that 99.99% is this very same person accessing the casino so yes based on how you describe the situation,this is extremely cruel and the name of that platform should be made public so everybody is aware of such scammy platforms.That is why I have said here at least a hundred times that people should check this very section we are writing here and check the ANN thread of reputable casinos and only play there,this way such incidents won't happen again.

[Wiwo]

If there is a suspect of multiple accounting from the same user the highest the casino will request from the player is KYC, and this is one of the major reasons why the casino has KYC policies on the ground.

-And any casino that confiscates your balance without due process must be a scam casino, and we have many of them so you are warned to avoid using such a platform.

[panjul07]

Is it right to call a gambling platform a scam for confiscating users account with the deposited balance because you use more than one SIM card to access the platform? The SIM cards aren't from same network provider, so their IP addresses are different from one another.

This happened to someone I know very well, but I found this to be too cruel,  different IPs on the same device shouldn't cause this ban, what do you think?  

There are some gambling platforms that pray that users make this mistake and use the opportunity to sit down on their money.

Which casinos you are talking about, I think you should mention it so members will not make will guess and starting to worry about such case?
I'm pretty sure my IP is always changing most of the time since I use several different internet providers but I have never experienced something like that in some different casinos.
It would be better if you can also provide evidence for the case, if you dont, others may say that you are spreading FUD or hoax here.

[qwertyup23]

If there is a suspect of multiple accounting from the same user the highest the casino will request from the player is KYC, and this is one of the major reasons why the casino has KYC policies on the ground.

-And any casino that confiscates your balance without due process must be a scam casino, and we have many of them so you are warned to avoid using such a platform.

I definitely agree with you- there is a boundary between a complete deprivation of funds without any notice; and a casino who has strict T&Cs who implements it with great stringent requirements. This gambling company is the former- they tend to completely confiscate the funds without any notice due to some minor problem that can easily be fixed on their end.

Since this is the case, better yet avoid this online casino completely. To be honest, I am more inclined to convince you to spill the name of this casino so that everyone in this forum would be alerted and notified to avoid this completely.

[Dunamisx]

Is it right to call a gambling platform a scam for confiscating users account with the deposited balance because you use more than one SIM card to access the platform? The SIM cards aren't from same network provider, so their IP addresses are different from one another.

If we are to look into your case well, what i can deduce is that you're trying to use ip address embargo to waive some certain restriction in which later turn casted, this is your own fault and bot theirs,how you consider a number of gamblers that would have been launching attacks on several occasions using different means to byepass their system security, but because some casinos were also at very good alert they create a resistant against such, i wouldn't blame them because they would have gone bankrupt if careful measures aren't taken against the abusers of their casino.

[bittraffic]

If both accounts are used at the same time, I think that would be suspicious.  
You would just continue betting without reading the emails and ignoring the notifications on your casino account but if you suddenly get limited access to the funds, you would be alarmed that's for sure. And that's when you need to take action.

But if you didn't do something weird I think you will be fine with multiple accounts. I've tried it but only because the first account I have was using a throw way email and I can't remember its password anymore. My funds weren't locked.

[dothebeats]

It will still fall under multiple accounting, so I don't find it harsh if the user is reprimanded like this. Different sim cards and different IP address is one way of trying to game the system and going against the platform's ToS. This is just the casino enforcing their rules against the user, and it's up to your friend whether he'll abide by those or not. He's caught, he's reprimanded, and he's taken off his balance. For all the casino knows, your friend could have been doing this for a while and have gained considerable advantage against the casino leading them to lose money, so I think it's just a fair judgment on the casinos end--that is if what they did is fair, of course.

[ryzaadit]

I think is not gonna to be problem, as long you're on the same country IPS.

Let's say, you're from Country A and suddenly there has some change activity to Country B. IMO, it's only a security feature to allert the user there has some unknown activity in your account.

I believe not only casino can do that, but also all other financial service.

[goinmerry]

While I don't see it as a problem to consider by some gambling sites, regarding the use of a different network SIM nor having the same located IP, are you sure OP that's the only reason why the account got close to the point that funds are confiscated?

Technically, that was harsh as for funds to be confiscated, the violation should be really considered heavy.

Is this a true story OP? If yes, what site is this? Or just sharing a scenario that might happen to some users?

[sujonali1819]

Is it right to call a gambling platform a scam for confiscating users account with the deposited balance because you use more than one SIM card to access the platform? The SIM cards aren't from same network provider, so their IP addresses are different from one another.

This happened to someone I know very well, but I found this to be too cruel,  different IPs on the same device shouldn't cause this ban, what do you think?  

There are some gambling platforms that pray that users make this mistake and use the opportunity to sit down on their money.

No, I will not support the platform decision in this case. It's normal you will have two sim cards in your mobile. You will use both sim Data to browse the internet. But the platform can not ban for this reason only. I don't know yet even if there could be rules like you can not access sites from different IPs (even the device is the same here). But if there is any TOS like this they can take this decision but it's against the users. Not a good decision and this could not be a good platform.

[goldkingcoiner]

I think its completely ok to have 2 different sim cards and/or IPs. You could have as many IP's as you want and the casino should have no grounds of taking away your money. Although they would have grounds on suspecting you of multiaccounting or some other rule breaking. In that case they would withhold your withdrawals until you did a KYC. After which they should unlock the funds and let you withdraw.

If they keep it after you KYC then the casino is probably a scam website.

Although if you KYC from a country forbidden by terms and services then you might still be in trouble. But by law they would have to refund you your betted money while confiscating winnings. At least that is how it works from what I know.

[klidex]

Depends on the casino rules you mean.
Actually using different IP with the same device is like using multiple accounts.
Because what detects all of that is the system and maybe the system detects what you are doing as cheating.
I understand what you're saying but still it is the policy of the casino to confiscate funds and possibly freeze them if a fraud is suspected.
But I think why are you using the same device ? whereas you should already understand that such behavior is against casino rules and puts your account and balance at risk.

[uneng]

More details are needed. Did your friend use the platform with a same account through 2 different SIM cards, or was he multiaccounting the platform? If so, why was that necessary? It might have indeed raised suspicions on the platform operators' side.

However, the procedure isn't correct without asking for KYC first. The website should have given him the opportunity to show the documents to prove he wasn't cheating the house.

Or maybe the casino did this before finally seizing the funds? It's really hard to talk about something when a lot of essential informations are missing.

[Lida93]

Is it right to call a gambling platform a scam for confiscating users account with the deposited balance because you use more than one SIM card to access the platform? The SIM cards aren't from same network provider, so their IP addresses are different from one another.

This happened to someone I know very well, but I found this to be too cruel,  different IPs on the same device shouldn't cause this ban, what do you think?  

There are some gambling platforms that pray that users make this mistake and use the opportunity to sit down on their money.

Every system takes a major priority to it's security apparatus and possibly takes or go hard on anything that appears to be a threat to it's security. And the Said gambling platform must have taken such a swift action to be on the safe side. So we can't just jump into conclusion declaring the process that led to the circumstance as a scam. There are T/C's laid down by every gaming platform as to the do's and don't of it's customers but usually mist customer's don't interest themselves in getting acquainted to them not until they err these terms and ignorantly raise a scam alarm.
Am sure there should be an open means your friend or the person you talking about can use to lay a complaint to their customer service and provide the necessary details they may require  to exhume his account and show prove to his claims.

[Fivestar4everMVP]

This is too cruel and I likely will consider such a casino to be a scam casino, accessing a casino from different IPs isn't a reason enough to block a user and confiscate their fund, it is only a scam casino that will do such a thing.

There are several instances where a gambler could run out of internet data, and ask his or her friend to share him or her internet data through Hotspot to complete or bet or check on  his or her bet, in this process, it is evident that the ip used will change from the initial one, does it mean that doing a thing like this is now a crime??

That casino is a pure scam, except there is any other offence the guy in question committed to warrant the casino to confiscate his funds, but if there isn't, then that casino is simply a scam casino.

[iv4n]

I played (and still play) in some casinos from several IP addresses. I play mostly from home (1 IP), sometimes I use mobile internet (2 IP), and when I hang out with kids at parent's house I use their WiFi (3 IP address). I just log in and I play without any problems... without KYC after years of actively playing in those casinos.

So from my experience, I doubt that any player will be sanctioned just because he used different IP for the same account (the same device or not is even more ridiculous, I gamble from a laptop and mobile phone in the same casinos from different IP addresses, and in few occasions, I used my wife laptop...). So there's something more, it's not just about different IPs! Maybe OP's friend tried to create multiple accounts and abuse some free drops and bonuses... that happens more often than we think.

[BTCGalaxyA12]

Something very bad. Things that shouldn't be a problem but are a problem.
This case is pure fraud perpetrated by a gambling platform.

A player is not very good at keeping funds in the balance of a gambling site because it contains a big risk. One of the risks is like this case.
Another thing that a player needs to consider is choosing a clear gambling site before making a decision to register.

[GxSTxV]

At the same time it's important for gambling platforms to have rules and policies that prohibit the use of multiple accounts or devices to access their services and these rules are typically put in place to prevent fraud, money laundering, and other forms of abuse and user protection. In this case you are talking about there is some users that get hacked and access to their account so it's important for the casino to stop that hacker from withdrawing and even gamble which may lead to big losses.
But trusted and legit casinos of course they will only apply the ban and restriction for a limited time until they verify that everything is good by uploading and confirming identity. If not than the casino is just a scam simply

[Finestream]

If there is a suspect of multiple accounting from the same user the highest the casino will request from the player is KYC, and this is one of the major reasons why the casino has KYC policies on the ground.

-And any casino that confiscates your balance without due process must be a scam casino, and we have many of them so you are warned to avoid using such a platform.

Casinos have no right to confiscate our balance since it’s clearly against our privacy, and I think reputable casinos know their limits so they will never do that. But for scam casinos, knowing they will do everything just to take advantage over our money, then maybe they eventually do that and just point out some mistake on the casino user itself so that the casino will never be liable and will never be at fault in the end. Obviously, it’s another trap for scam casinos and if you gamble without small knowledge in gambling, you will definitely fall for it.