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Author Topic: Paxful - Deposits are not being credited  (Read 85 times)
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April 02, 2023, 12:36:59 PM
Merited by vapourminer (2), OmegaStarScream (2), dkbit98 (1)
 #1

On the one hand I didn't want to post it right away in the Scam Accusations forum, but on the other hand it's important to warn others - DO NOT DEPOSIT any funds into Paxul until they sort it out.

Currently their Reddit channel is starting to get flooded with complaints, for example:

https://www.reddit.com/r/paxful/comments/12953qa/is_paxful_usdt_wallet_down_i_have_usdt_and_it/
https://www.reddit.com/r/paxful/comments/129jo1p/usdt_not_received/
https://www.reddit.com/r/paxful/comments/12994ki/anyone_else_not_getting_their_crypto_deposits/
https://www.reddit.com/r/paxful/comments/129ic0o/i_need_help/
https://www.reddit.com/r/paxful/comments/129hat6/btc_deposit_not_showing_in_paxful_wallet/

Truly hope this is not going to be another FTX incident and that it's only a technical issue but some users have been waiting close to 24h and maybe because it's weekend now these guys don't "know" about it - anyway - just bringing this for your information.

Again, hoping this is not another FTX incident, and very much looking forward to lock this thread if it's just a small issue - waiting for Paxful to advise about this.

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April 02, 2023, 01:44:18 PM
 #2

-snip-
Truly hope this is not going to be another FTX incident and that it's only a technical issue but some users have been waiting close to 24h and maybe because it's weekend now these guys don't "know" about it - anyway - just bringing this for your information.

In one of the links you posted, a moderator said the team is already investigating the issue.

What's strange about this, is that the status page is not showing anything[1] except for some degraded performance for BTC only, and they also had maintenance but that's for withdrawals/send-outs and not deposits.

[1] https://status.paxful.com/

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April 02, 2023, 03:19:41 PM
 #3

Their technical issues seem to have been going on for days now, since I found another complaint on another board[1]. But on their twitter account ridiculously[2], support instead reviews and handles user case by case via DM which I'm not even sure twitter support has the capacity to fix that.


1. https://bitcointalk.org/index.php?topic=5446788
2. https://twitter.com/i/status/1641787854467497985

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April 02, 2023, 04:02:49 PM
Merited by vapourminer (2)
 #4

Thanks for the heads up. Did a quick digging and it appears they've been having wallet problems recently

March 15, their bitcoin wallet had a major outage and people cannot withdraw, see: https://twitter.com/Pledditor/status/1636153576895520768

March 21 and present, problems with bitcoin send outs were identified again though tagged as "low impact"

Apr 1, 16:00 UTC BTC Sendouts are under maintenance

Mar 21, 15:47 UTC (Identified) - BTC send-outs are under maintenance. All transactions are being processed but there may be delays in sending funds.

and now USDT and BTC deposits aren't reflecting.

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April 02, 2023, 05:07:42 PM
Last edit: April 02, 2023, 08:53:58 PM by Get-Paid.com
 #5

Looks like they are resolving the issues now, several members reported the issues were resolved.
I am locking this thread as it seems to be fully resolved now.

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