SPORTSBET.io accuse me with multi accounting and DONT PAY MY WINNINGS

[holydarkness]

Hello guys,
I send mr steve all conversations via PM . Maybe 1 week passed but still I have no answer or explanation about situation.Is this normal behaviour ? Can experienced guys answer this please

thanks

hakan

I didn't know for exact how accurate my knowledge and the following sentence is, but if I'm not mistaken Steve is quite on a higher-ups on sportsbet's chain of command, so it's understandably he has a lot on his plate, where yours is one amongst them. I'm quite sure he'll respond to you once he get to the bottom of your case, but if it'll help to give you some assurance, I'll wait until Wednesday forum time, if there's no development for your case, I'll try to get in touch with sportsbet, just in case your case is slipped in between Steve's hectic schedule.

[1714927886]

1714927886

[1714927886]

1714927886

[1714927886]

1714927886

[1714927886]

1714927886

[a581aa]

I have never played Sportsbet before, but when I saw that they were not paying out winnings, I became curious and came to take a look. However, personally, I don't care how high its reputation is on the forum. When it comes to cryptocurrency platforms, I only think Sketa and Roobet are the best.

[hakan1987]

Hello guys,
I send mr steve all conversations via PM . Maybe 1 week passed but still I have no answer or explanation about situation.Is this normal behaviour ? Can experienced guys answer this please

thanks

hakan

I didn't know for exact how accurate my knowledge and the following sentence is, but if I'm not mistaken Steve is quite on a higher-ups on sportsbet's chain of command, so it's understandably he has a lot on his plate, where yours is one amongst them. I'm quite sure he'll respond to you once he get to the bottom of your case, but if it'll help to give you some assurance, I'll wait until Wednesday forum time, if there's no development for your case, I'll try to get in touch with sportsbet, just in case your case is slipped in between Steve's hectic schedule.

hello mr holydarkness,

thanks for being watching the topic and intresting about situation . I am much appreciated about your help. hope it will be solved quickly with steve and your help . As you can see on my posts I have no bad intention about sportsbet's reputation and hopefully we will solve this misunderstanding.

Thanks
hakan

[hakan1987]

Hello guys,
I send mr steve all conversations via PM . Maybe 1 week passed but still I have no answer or explanation about situation.Is this normal behaviour ? Can experienced guys answer this please

thanks

hakan

I didn't know for exact how accurate my knowledge and the following sentence is, but if I'm not mistaken Steve is quite on a higher-ups on sportsbet's chain of command, so it's understandably he has a lot on his plate, where yours is one amongst them. I'm quite sure he'll respond to you once he get to the bottom of your case, but if it'll help to give you some assurance, I'll wait until Wednesday forum time, if there's no development for your case, I'll try to get in touch with sportsbet, just in case your case is slipped in between Steve's hectic schedule.

hello holydarkness,

I wait till wednesday but steve still wont respond about this topic. Can you try to contact with him too ? Maybe somehow he miss my messages.

thanks

[holydarkness]

hello holydarkness,

I wait till wednesday but steve still wont respond about this topic. Can you try to contact with him too ? Maybe somehow he miss my messages.

thanks

Done just now. I'd like to ask you to give a little bit more patience, if you don't mind, for my message to be noticed by sportsbet's representative and for them to take action.

[JollyGood]

I agree, the case is pretty much closed because of the text you quoted. Even if either sympathy or mitigation is attached to the OP, he was in breach of the terms of service he signed up to.

For any user playing at their website (as with all other gaming and betting websites) and being in breach of the contract they signed up to when they registered, basically means they have to adhere to the rules otherwise they have to face the consequences.

If Sportsbet decided to make an exception with the OP that would be something generous but I do not see it happening.

- I use VPN service called 1.1.1.1 ( as can be found on appstore) to access site , the reason for this our government ban the betting sites so I should require VPN to access betting sites.

The case is pretty much closed with this statement because they clearly mentioned in their ToS

Restricted Jurisdiction(s) - specific countries or territories that are restricted by our gaming license, and as a result, users located in or from these regions are prohibited from registering and playing on the Website.

Since you bypassed the restriction via proxy which ended as this but atleast they agreed to return the deposit fund which we may not see with many cases similar to this but let's wait and what the official says about this.

[LEVSKI7]

Sportsbet criminals illegally accept users from all over the world .but they themselves define limited countries .infinitely cheeky types

[hakan1987]

hello holydarkness,

I wait till wednesday but steve still wont respond about this topic. Can you try to contact with him too ? Maybe somehow he miss my messages.

thanks

Done just now. I'd like to ask you to give a little bit more patience, if you don't mind, for my message to be noticed by sportsbet's representative and for them to take action.

hello sir,

Do you have any news from steve? In general he help everybody to solve problem in sitewise but my topic he seems like not intrested.Do I have any other chance to talk with him ?

Thanks

hakan

[holydarkness]

Done just now. I'd like to ask you to give a little bit more patience, if you don't mind, for my message to be noticed by sportsbet's representative and for them to take action.

hello sir,

Do you have any news from steve? In general he help everybody to solve problem in sitewise but my topic he seems like not intrested.Do I have any other chance to talk with him ?

Thanks

hakan

You are correct about Steve generally help solving every problem sitewise. He's also known to never linger on one case once a verdict is made. He has given you his word that he'll get to the bottom of your case, if you haven't heard from him or other support team, then I think he had got to the bottom of it and found that the decision made by the team is correct and justified, thus leaving it. You might want to refer to Findingnemo's explanation here to get a better insight on what ToS you most likely broke.

[hakan1987]

Done just now. I'd like to ask you to give a little bit more patience, if you don't mind, for my message to be noticed by sportsbet's representative and for them to take action.

hello sir,

Do you have any news from steve? In general he help everybody to solve problem in sitewise but my topic he seems like not intrested.Do I have any other chance to talk with him ?

Thanks

hakan

You are correct about Steve generally help solving every problem sitewise. He's also known to never linger on one case once a verdict is made. He has given you his word that he'll get to the bottom of your case, if you haven't heard from him or other support team, then I think he had got to the bottom of it and found that the decision made by the team is correct and justified, thus leaving it. You might want to refer to Findingnemo's explanation here to get a better insight on what ToS you most likely broke.

Hello my holydarkness,

TO explain myself correctly sportsbet.io has operating in Turkey and giving links in Turkey via telegram bot . SO using vpn is not a illegal act on playing on those site.Please consider this on my status.

[logfiles]

Hello my holydarkness,

TO explain myself correctly sportsbet.io has operating in Turkey and giving links in Turkey via telegram bot . SO using vpn is not a illegal act on playing on those site.Please consider this on my status.

I am not sure if you understand the whole situation. I get it because it involves some money so definitely, you could be going through some stage of maybe denial but looking at the whole situation and how you said that you used a VPN service. That right there is a breach of their Terms of service, especially when they say that they don't want you to use a VPN on their site. It doesn't matter if they allow residents from Turkey to use the service or not.

Secondly, VPNs are always used by abusers. So some sites automatically identify the linked IP address of abusers or multi-accounters and ban them. Unfortunately for you, you might have been an innocent user but got caught up in the crossfire.

If you are lucky, they might have sympathy on you but in general, they have the upper hand to deny you the winnings.

[hakan1987]

Hello my holydarkness,

TO explain myself correctly sportsbet.io has operating in Turkey and giving links in Turkey via telegram bot . SO using vpn is not a illegal act on playing on those site.Please consider this on my status.

I am not sure if you understand the whole situation. I get it because it involves some money so definitely, you could be going through some stage of maybe denial but looking at the whole situation and how you said that you used a VPN service. That right there is a breach of their Terms of service, especially when they say that they don't want you to use a VPN on their site. It doesn't matter if they allow residents from Turkey to use the service or not.

Secondly, VPNs are always used by abusers. So some sites automatically identify the linked IP address of abusers or multi-accounters and ban them. Unfortunately for you, you might have been an innocent user but got caught up in the crossfire.

If you are lucky, they might have sympathy on you but in general, they have the upper hand to deny you the winnings.

They simply deny deposits i made , initial money i invest to this site also taken. This is ridicilous behaviour , they simply ignore my messages and close the ways to contact with them.on their official turkish telegram channel they said to turkish players you should use 1.1.1.1 free vpn to enter site so i am not breaching their terms.

[hakan1987]

After I wrote the license company they decided to reconsider their decision.They refunded me the rightful money. Thanks for helping me in here , now I need to take my money back from playbetr.com


Thanks

[JollyGood]

What exactly are you implying here because amongst other things it seems you could be stating that you complained to the licence company and as a result of you writing to them a decision was made by Sportsbet.io to pay you. Is that correct?

As far as I noted earlier in the thread you seemed to be in breach of their Terms of Service, the ones you voluntarily signed up to and accepted to abide by when you registered on the Sportsbet.io website therefore it would be difficult to understand why they would pay you anything at all (if you won while in breach of their rules) however if they paid original deposits back (either as a gesture of goodwill or as a point of terminating the account) that is a different matter altogether.

After I wrote the license company they decided to reconsider their decision.They refunded me the rightful money. Thanks for helping me in here , now I need to take my money back from playbetr.com


Thanks

[LEVSKI7]

I can't believe that. Curaçao to answer and even rule against a bookmaker.in principle, the number of registrations from 1 IP is not illegal, but you will need a lawyer. The regulator knows this, but they are acting like crazy

[logfiles]

now I need to take my money back from playbetr.com

Wait, you have another independent issue with Playbetr.com?
Is it similar to one of Sportbet.io that has just been resolved?

On the positive note, it's good to know that the issue you has with sportsbet.io was resolved and concluded. Did you receive any official communication from them alongside the refunds?

[JollyGood]

Did Sportsbet ever post about this? All we have is the word of the OP that he wrote to the licence company and somehow that resulted in Sportsbet paying him. He did not elaborate more than that therefore we do not know if he received the initial deposits or the winnings and all we have here is what he is claiming.

As for the OP claiming to have another issue (with Playbetr.com) it remains to be seen if he will open a scam allegation against them.

now I need to take my money back from playbetr.com

Wait, you have another independent issue with Playbetr.com?
Is it similar to one of Sportbet.io that has just been resolved?

On the positive note, it's good to know that the issue you has with sportsbet.io was resolved and concluded. Did you receive any official communication from them alongside the refunds?

[holydarkness]

now I need to take my money back from playbetr.com

Wait, you have another independent issue with Playbetr.com?
Is it similar to one of Sportbet.io that has just been resolved?

On the positive note, it's good to know that the issue you has with sportsbet.io was resolved and concluded. Did you receive any official communication from them alongside the refunds?

LOL, I was very close to post something just like this yesterday, almost word-for-word with your first two sentences, but decided against posting it.

Did Sportsbet ever post about this? All we have is the word of the OP that he wrote to the licence company and somehow that resulted in Sportsbet paying him. He did not elaborate more than that therefore we do not know if he received the initial deposits or the winnings and all we have here is what he is claiming.

As for the OP claiming to have another issue (with Playbetr.com) it remains to be seen if he will open a scam allegation against them.

Yes, Steve posted something here, that he'll look into it as he's not quite agree with confiscating all the funds. Granted, it took several weeks to be cleared, that made me think what he found must be in an agreement with the decision made by sportsbet's security team's verdict, thus his silence. I guess I was wrong and he just had a ton on his plates that he needed more time to personally attend to this case.

All in all, I'm glad this case is closed and SB once again prove that they took concern in their customer's complaints.

For OP, I am looking forward to your case with playbetr. Please made a separate topic with proper evidences, lock this thread and mark it as solved.

[hakan1987]

hello bitcointalk,

yeah i received my winnings and initial deposit both.They revert this decision after second time check.But I wrote to license company about this problem and they probably put some pressure or some miracle happened and they checked account again.

Thanks for everybody in this topic about trying to help about situation.Hope everybody will be lucky about their problems with sportsbet.

Some people in topic should realize that taking rightful earning from a site shouldnt be that hard , and not to look everybody as abuser is not a good attitude.