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Author Topic: BCGame Affiliate Program Issues  (Read 608 times)
StudsonBudson (OP)
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May 11, 2023, 03:20:52 AM
 #1

I have been on bc.game since a couple of years.
I have a successful affiliate campaign on there with over 40k+ commission made. But recently they decreased my affiliate percentage from 35% to 9.8% without any prior discussion or intimation.

I offer 10% to my referrals on their wager as a bonus to encourage them to use my link. Now that my affiliate % has been cut down to under 10% I virtually made 0 money on the last 4 million wagered under me as I still paid my referrals their 10%.
 It's insane how BCGame threw me under the bus like this without any discussion with me.

I think this is part of their cost cutting campaign which began with them removing rakeback completely from the site followed by now slashing affiliate percentages. I tried reaching out to BCGame staff in so many ways but to zero success.

I don't know if there's any legal or ethical grounds I can pursue here, but if anyone knows please let me know.

With every dollar being wagered on my referral now, I'm losing money.
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May 11, 2023, 03:31:47 AM
 #2

[....]
I offer 10% to my referrals on their wager as a bonus to encourage them to use my link. Now that my affiliate % has been cut down to under 10% I virtually made 0 money on the last 4 million wagered under me as I still paid my referrals their 10%.
It's probably not their problem anymore if you don't make money out of it since they are not involved with your decision to pay bonuses to your invites. You should also adjust with the new rates.

Quote
It's insane how BCGame threw me under the bus like this without any discussion with me.
I would definitely feel disappointed if this happened to me but casinos usually have a general rule that they have the right to change any of their terms and conditions when it's necessary. That probably applies to their affiliate program as well so they are not required to talk to you or any other affiliate.
StudsonBudson (OP)
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May 11, 2023, 03:42:06 AM
 #3

It's probably not their problem anymore if you don't make money out of it since they are not involved with your decision to pay bonuses to your invites. You should also adjust with the new rates.

It still says 35% on the affiliate page, but it has been decreased to 9.8%  The affiliate program is not lucrative enough for me anymore, I'm probably gonna migrate to a different site along with my referrals if BCGame still choose to ignore me.

Also BCGame have been costcutting so much lately, the removal of rakeback, slashing affiliate %s and so on. I would advice people to stay away from the site as it seems like this is the start to something worse happening.
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May 11, 2023, 04:01:04 AM
 #4

It's probably not their problem anymore if you don't make money out of it since they are not involved with your decision to pay bonuses to your invites. You should also adjust with the new rates.

It still says 35% on the affiliate page, but it has been decreased to 9.8%  The affiliate program is not lucrative enough for me anymore, I'm probably gonna migrate to a different site along with my referrals if BCGame still choose to ignore me.

Also BCGame have been costcutting so much lately, the removal of rakeback, slashing affiliate %s and so on. I would advice people to stay away from the site as it seems like this is the start to something worse happening.
My assumption was that they changed their program which would apply to all members. If what you're saying is that they cut rewards for certain players only then that's a different thing. Cost cutting is not the problem since every business does that but they should at least be more transparent if that was the case.



StudsonBudson (OP)
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May 11, 2023, 04:17:44 AM
 #5


My assumption was that they changed their program which would apply to all members. If what you're saying is that they cut rewards for certain players only then that's a different thing. Cost cutting is not the problem since every business does that but they should at least be more transparent if that was the case.


It was cut for everyone else too, but zero intimation, information or discussion about it. It still says the old % for everyone but it's different. No post on their forum or notification on their website or telegram. I found out only because the numbers were askew and I asked my host about it. If I hadn't they would have gotten away with it.
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May 11, 2023, 04:19:21 AM
 #6

Contact OP here https://bitcointalk.org/index.php?topic=5088875.0
That is the official thread they have in bitcointalk but in that thread, you can find their channels where you might wanna try as well to connect with them. Here is the telegram https://t.me/joinchat/L5YyYla7--Arsls3DgAgdw

If it doesn't work still. You may have to tell your referrals about that 10% already and then move on to another casino affiliate. You've made thousands though, seem worth the time you did. Let me ask, is you giving 10% legal according to their policy?
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May 11, 2023, 06:50:52 PM
 #7

...
It was cut for everyone else too, but zero intimation, information or discussion about it. It still says the old % for everyone but it's different. No post on their forum or notification on their website or telegram. I found out only because the numbers were askew and I asked my host about it. If I hadn't they would have gotten away with it.

Do you think that this is the first time that a crypto casino "changes numbers & terms" without any notifications or explanations? I can only say, welcome to the "crypto wild west"! And many got away with that.

I play at BC, I am not an affiliate but I play for one, under Gosu! If they really did this (and I hope there is an explanation for this case), I will simply stop playing there. Smiley

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May 11, 2023, 07:10:42 PM
 #8

It's probably not their problem anymore if you don't make money out of it since they are not involved with your decision to pay bonuses to your invites. You should also adjust with the new rates.

It still says 35% on the affiliate page, but it has been decreased to 9.8%  The affiliate program is not lucrative enough for me anymore, I'm probably gonna migrate to a different site along with my referrals if BCGame still choose to ignore me.

Also BCGame have been costcutting so much lately, the removal of rakeback, slashing affiliate %s and so on. I would advice people to stay away from the site as it seems like this is the start to something worse happening.
The fact that the term and condition of the term of service states that the casino have the sole right to make any change makes it difficult to place blame on the casino since their already made the law that will protect them against the player in any of their programmes and services.

But the reward disparity between your old affiliate payment and the current one is too much and I suggest you reach the team to explain to them and ask why so much significant decrease in your percentage payment as an affiliate payment.

And on the other hand, you will have to communicate the change of payment rate to your downlines that tho pay 10% to unless you want to continue to service them out of your own pocket since the reward is no longer coming as before.

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May 11, 2023, 07:22:28 PM
 #9

Yap, a few people say correctly.

Their service, and sometime in term & conditions. There always have some word, they can make some change without noticing everyone. That's mean they can easily change something without needing to be informed first for all people.

It's always tricky and for @OP you should make a change as well for the referral program you're made with your user. No matter what the response from your user, they need to take it.

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StudsonBudson (OP)
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May 11, 2023, 07:35:02 PM
 #10

Yeah, the huge difference in the percentage is what pisses ne off. Not to mention zero intimation or discussion before the change was done. I had to ask my vip host and find out recently.
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May 11, 2023, 07:56:22 PM
 #11

Another forum member has created a topic three weeks ago to discuss about the bonus changes of Stake and BC.game. Probably these established casinos are reducing the bonuses to maximise their profit. But reducing the affiliate commission rate without any prior notice is a bad move from the casino team.

I play at BC, I am not an affiliate but I play for one, under Gosu! If they really did this (and I hope there is an explanation for this case), I will simply stop playing there. Smiley
'efialtis' won't take it easily if BC.Game has really decreased the affiliate commission rate from 35% to 9.8%. BC.Game is at the top of GOSU review, it will highly effect on their ratings if they have made such unpleasant changes. A forum member has made a long dissatisfactory post in BC.Game ANN thread yesterday (it was a copy paste from Trustpilot review).

R


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May 11, 2023, 08:03:39 PM
 #12

I don't know if there's any legal or ethical grounds I can pursue here, but if anyone knows please let me know.

With every dollar being wagered on my referral now, I'm losing money.
Well, honestly, there is no legal ground to hold BC.game accountable on such an issue, and BC.game doesn't have to discuss anything with you before their decision to slash the affiliate commissions, since they did not hire you directly as a their affiliate marketer, or their promoter, or even ambassador, you probably saw their pay rate for referrals, got interested and hopped in, and now theyve decided to change the affiliate commission, it's up to you to either adjust to the new rate and keep going or hop out and look for another casino with better pay rate again.

BC.game didn't know the decision or agreement you made with your referrals, it is your business and not theirs, and if going by the new rate, you are no longer in profit after paying your referrals, like I said above, it's up to you to adjust with the new rate, or quit and look for another casino with better pay rate for their affiliate program.

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May 11, 2023, 08:05:35 PM
 #13

The problem lies on your reward system, it is the right of the gambling platform to adjust their affiliate program reward.  You can always cut your reward system into half or some percentage so that you can earn money too.  Casinos needs to adjust in every situation, it is possible that they had some marketing projects that needs more funds and they decided to take the funds on the referral program stash.
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I don't know if there's any legal or ethical grounds I can pursue here, but if anyone knows please let me know.

With every dollar being wagered on my referral now, I'm losing money.

If there is a term in their referral program that stated that they can adjust commission rate anytime then you can pursue any legal claim that you are losing money because you had agreed on the terms when you enter their affiliate program.  They can even remove it and stop the program according to their liking.
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May 11, 2023, 09:43:15 PM
 #14

I have been on bc.game since a couple of years.
I have a successful affiliate campaign on there with over 40k+ commission made. But recently they decreased my affiliate percentage from 35% to 9.8% without any prior discussion or intimation.

I offer 10% to my referrals on their wager as a bonus to encourage them to use my link. Now that my affiliate % has been cut down to under 10% I virtually made 0 money on the last 4 million wagered under me as I still paid my referrals their 10%.
 It's insane how BCGame threw me under the bus like this without any discussion with me.

I think this is part of their cost cutting campaign which began with them removing rakeback completely from the site followed by now slashing affiliate percentages. I tried reaching out to BCGame staff in so many ways but to zero success.

I don't know if there's any legal or ethical grounds I can pursue here, but if anyone knows please let me know.

With every dollar being wagered on my referral now, I'm losing money.

This is part of the risk of being an affiliate and if it depends on your referral wagering, they can change the rules anytime its an unwritten rule of affiliate marketing, so your only option is to change your referral bonus or take away the referral bonus you can go on paying your referrals with your own pocket, but its good that you let people know about this issue, so marketers and influencers will take out BCGame on their list and go for casinos with better referral bonuses.
There are a lot of casinos worth promoting that establish themselves as one of the best in offering affiliate rewards, affiliate marketers are very important it keeps the money flowing to the casinos by recruiting new players.

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May 11, 2023, 09:49:31 PM
 #15

Yeah, the huge difference in the percentage is what pisses ne off. Not to mention zero intimation or discussion before the change was done. I had to ask my vip host and find out recently.
The site have the right to change it, you can just see the terms if this works for everyone or they just cut your rate because you already made a lot of profit from that affiliate program. Contact the support, wait for their response so you can get the right answer. Giving out 10% to your affiliate is your choice after all, maybe you can inform them as well that you will lower the rate because the site made changes with yours.

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bitbollo
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May 11, 2023, 10:06:13 PM
 #16

It's certain that their TOS has already such possibility (and it is also logical, certain conditions can NEVER last forever or not have a chance of being "changed").

You could potentially do the same, offering a "new offer" to your users.
Generally speaking, I would always seek a dialogue/negotiation with them, you could maybe get a new deal...

another important aspect, monitor the market maybe you'll find another affiliation...

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May 11, 2023, 10:06:18 PM
 #17


With every dollar being wagered on my referral now, I'm losing money.

This  is very wrong and I can only imagine how much loss you must have incurred by now and there is no way they will just suddenly cut off your commissions without any prior  notice and I think you should also try checking your emails, spam box or even important  folder in your inbox so check for any prior notice and if you've done all this and no one from their team has tried responding to you despite all your attempt to reach them, then it will be better if you have any proves of your attempt to reach but to no avail,  then I think you should try reporting to any gambling authorities closer to you  thats if gambling is legalized in your country, as they will nest advice you on what to do with the help of your lawyer.
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May 11, 2023, 10:28:15 PM
 #18


This is part of the risk of being an affiliate and if it depends on your referral wagering, they can change the rules anytime its an unwritten rule of affiliate marketing, so your only option is to change your referral bonus or take away the referral bonus you can go on paying your referrals with your own pocket, but its good that you let people know about this issue, so marketers and influencers will take out BCGame on their list and go for casinos with better referral bonuses.
There are a lot of casinos worth promoting that establish themselves as one of the best in offering affiliate rewards, affiliate marketers are very important it keeps the money flowing to the casinos by recruiting new players.
The risk associated with affiliate earning and other micro earning is becoming high lately and just like it happen in the ops situation something can also happen to other commission payments, and even though there are no written rules to guide the casino and the affiliate marketers, its remains unethical for for a platform to just reversed their payment rate and slashiimg it higher than 20%-30% is quite an unrealistic event and maybe the owner of the casino just decide to discontinue or reduce the take home, people.

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May 12, 2023, 03:00:42 AM
 #19

I have tried having a dialogue with the people associated with this but I haven't received as much as a reply back. They're not even willing to talk. What they have done could be legal but this is still a huge red flag for people to stay away, after all what kind of site slashes it's affiliate rates without any announcement and then refuse to speak with one of its biggest affiliate.
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May 12, 2023, 03:24:58 AM
 #20


I have tried having a dialogue with the people associated with this but I haven't received as much as a reply back. They're not even willing to talk. What they have done could be legal but this is still a huge red flag for people to stay away, after all what kind of site slashes it's affiliate rates without any announcement and then refuse to speak with one of its biggest affiliate.

I don't know if there could be legal action for it since most of the policies they made are subject to change. There have been incidents like this to affiliate marketers who are not related to crypto or casino and it's the same thing that happened.

The most tedious part of this is you have to take down or edit the articles you have made to promote them. It's worse when you have a domain that is closely related to BCgame. Anyway, you have warned people already.
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