sending bank statement for verification

[Die_empty]

10days are completed and i still didn't received my refund, and they told that "if you don't receive your refund in 10 days then you can contact us with your bank statement"

They need your bank statement so that they can confirm if you deposited funds. And I don't think it will end there because they might end up contacting your bank to confirm transactions. This is one of the problems of bank transactions. Sometimes it could last up to one month to confirm problematic transactions.

my question is, is it safe to share bank account statement for verification purposes?  the site is reputable, but in bank statement all my information are available. is it safe to share?

It is not safe to share such sensitive documents. It could be used for evil activities. But what did the Term Of Service stipulate? If the TOS states that customers can be required to produce bank statements in issues like this, you have no option even if it invades your privacy. But if such a provision is not in the tos, you can decide not to submit the bank statement. But you have to be ready for legal action if they fail to confirm the deposit. For now, you have limited options. If you want your money back, do what they require and close the bank account.

[Casdinyard]

I think it is safe to send those long as it is a reputable gamnling site you’re dealing with. Otherwise I wouldn’t really advise sending bank statements over a complete stranger. What you could do at the very least, ifi this is something that really needs to be done and something that just couldn’t wait is for you to cover any sensitive info, just leaving out the last four number to help the gambling site compare and contrast bank statements with what they have on their end. I used to have this kind of problem in the past and I asked this particular gambling site’s customer service if I could cover up the majority of my account number, leaving only thr last 4 digits so rhey can identify it was mine and they obliged.

You just have to ask basically.

[avikz]

i registered at an online casino and my deposit was not arrived(in casiono) and i contact to their support and they said you need to wait for 10 business days for your refund.

10days are completed and i still didn't received my refund, and they told that "if you don't receive your refund in 10 days then you can contact us with your bank statement"

my question is, is it safe to share bank account statement for verification purposes?  the site is reputable, but in bank statement all my information are available. is it safe to share?

Usually a business will ask for a bank statement if they need to verify your identity and the transaction you have made. It's not a big deal. But please ensure that the casino is a legal one. Since it is not a crypto casino, they must be registered and a legal entity. If not, I think it's better to contact your bank. But since 10 days have passed, the chance of getting a refund is pretty slim.

Usually businesses ask to wait for 3 days because that's the usual time for settlement. Don't know but is 10 days a normal time in your country to get bank settlement?

[mindrust]

i registered at an online casino and my deposit was not arrived(in casiono) and i contact to their support and they said you need to wait for 10 business days for your refund.
10days are completed and i still didn't received my refund, and they told that "if you don't receive your refund in 10 days then you can contact us with your bank statement"
my question is, is it safe to share bank account statement for verification purposes?  the site is reputable, but in bank statement all my information are available. is it safe to share?

It is probably safe to share that information but nevertheless it is still frustrating. If you somehow manage to get your money back don't ever go near that casino again. Find another casino that don't ask private information. There are plenty of casinos out there that don't ask KYC at all. Especially those that don't have any gambling licenses are the absolute best because they don't really care where your money comes from and they won't create any fuss as long as you don't cheat.

[coolcoinz]

[...]
my question is, is it safe to share bank account statement for verification purposes?  the site is reputable, but in bank statement all my information are available. is it safe to share?

The casino don't need all the information so you can probably hide the important parts like account name or number and even balance. Since you are disputing that you haven't receive the refund then it's only natural to show proof that it didn't arrive. There's no better way to do that than your bank statement.

Choose a better way next time. If you're worried about revealing personal data then you could choose sending from a non-custodial crypto wallet and using it for your withdrawals and refunds.

In that case, what is the important part? Sure he can redact his address and all that, but how far can he go with this? For instance he should redact the names of people he transacts with. Let's say he has an employer, why should a casino know who sends his paychecks every month? Let's say he sends money to his family, why should the casino know the names of his relatives?
To be "safe" he should redact everything apart from his name, account number and transaction values.

[Rruchi man]

10days are completed and i still didn't received my refund, and they told that "if you don't receive your refund in 10 days then you can contact us with your bank statement"

my question is, is it safe to share bank account statement for verification purposes?  the site is reputable, but in bank statement all my information are available. is it safe to share?

You have to first know that you are not the first person that have faced this kind of situation or challenge when trying to fund their casino accounts so they can gamble, and the Casino you are playing has handled this kind of situation before. Since you have already made mention that it is a reputable casino but have refused to share their name, it is either you choose to trust them and go ahead with sending them your bank statement which I am sure that they only need to verify the statement from that day to see if the money left and not your every transaction, or decide to let the money go since you do not trust them enough.

[sunsilk]

They did asked for it? That's kind of a proof about your finances and I think that they'll relate it to your spending/deposit habits onto their own platform.

It's just gonna give them the idea on how much you've got in your bank and if you truly can gamble with that deposit you've made on them. As you've said, they're reputable so it's your trust issue whether to provide it or not.

Sometimes verifications like this are really taking long if they're not convinced with the docs that you've provided them or they need further investigation to release your funds.

[BitcoinAccepted]

Verifications can be a downright nightmare for users. Yet it is almost always mentioned in the terms and conditions, but who is going to go through it all these days? Nobody does. And if a gambling site still wants to verify via KYC, this should be handled quickly, and should certainly not take 10 days. Many casinos also use this argument to delay the payout in the hope that the gambler will continue to gamble and go wrong and lose everything in the casino. You have to be strong and at that moment no longer make any bets at all. Only then can you properly test the discretion of a casino.

[madnessteat]

~snip~

If you are confident in the casino you are talking about, have not linked the address from which you deposited the casino with your other cryptocurrency addresses and are not worried about your personal information (bank statement) being processed by third parties, then you can safely send the documents.

[pixie85]

Don't know why they'd need a bank statement. Are you sending bitcoin from or to a bank?

In a situation where a client sends cryptocurrency to a casino and withdraws only cryptocurrency back to a wallet, there's no need to ask for a bank statement. Furthermore, a person using crypto may not even have a bank account. In many countries people are unbanked. They receive cash from their employer and use it to pay their bills and buy food, but they can have a phone with a crypto wallet that can be used to gamble.

I'd tell the casino that I demand my money back and will provide the normal KYC documents like a selfie with an ID, but will not give them any bank statements because I don't own a bank account. Do that and see what they come up with

[coin-investor]

i registered at an online casino and my deposit was not arrived(in casiono) and i contact to their support and they said you need to wait for 10 business days for your refund.

10days are completed and i still didn't received my refund, and they told that "if you don't receive your refund in 10 days then you can contact us with your bank statement"

my question is, is it safe to share bank account statement for verification purposes?  the site is reputable, but in bank statement all my information are available. is it safe to share?

It's part of their TOS that they are going to need this, passport, bank statement, and all important that will confirm your identity, you sign up for this when you joined the casino and you mention that the casino is reputable I don't want to guess the name of the casino, but since you're the one playing here and you have this concern you can decide for yourself if you will go through the process everything depends on how you trust the casino and its reputation in the gambling community.

You did not post your TXTID of your deposit so we can check if your deposit really arrive, there is network congestion right now if it's not yet confirmed, ten days is good for it to get confirmed

[BitcoinPanther]

i registered at an online casino and my deposit was not arrived(in casiono) and i contact to their support and they said you need to wait for 10 business days for your refund.

10days are completed and i still didn't received my refund, and they told that "if you don't receive your refund in 10 days then you can contact us with your bank statement"

my question is, is it safe to share bank account statement for verification purposes?  the site is reputable, but in bank statement all my information are available. is it safe to share?

The bank statement is obviously for the purpose of proof that you send the said amount.  Obviously they wanted to check if your bank were debited of the said amount.  If you think you can compromise your bank account data for the amount deposited and that you trust the casino then comply.  I believe you cannot blur important details here since they will know your bank account number either way.

Don't know why they'd need a bank statement. Are you sending bitcoin from or to a bank?

In a situation where a client sends cryptocurrency to a casino and withdraws only cryptocurrency back to a wallet, there's no need to ask for a bank statement. Furthermore, a person using crypto may not even have a bank account. In many countries people are unbanked. They receive cash from their employer and use it to pay their bills and buy food, but they can have a phone with a crypto wallet that can be used to gamble.

I'd tell the casino that I demand my money back and will provide the normal KYC documents like a selfie with an ID, but will not give them any bank statements because I don't own a bank account. Do that and see what they come up with

I do not think that @OP is sending a cryptocurrency fund.  It is obvious that it is a bank transfer.

[TimeTeller]

i registered at an online casino and my deposit was not arrived(in casiono) and i contact to their support and they said you need to wait for 10 business days for your refund.

10days are completed and i still didn't received my refund, and they told that "if you don't receive your refund in 10 days then you can contact us with your bank statement"

my question is, is it safe to share bank account statement for verification purposes?  the site is reputable, but in bank statement all my information are available. is it safe to share?

The bank statement is obviously for the purpose of proof that you send the said amount.  Obviously they wanted to check if your bank were debited of the said amount.  If you think you can compromise your bank account data for the amount deposited and that you trust the casino then comply.  I believe you cannot blur important details here since they will know your bank account number either way.

Don't know why they'd need a bank statement. Are you sending bitcoin from or to a bank?

In a situation where a client sends cryptocurrency to a casino and withdraws only cryptocurrency back to a wallet, there's no need to ask for a bank statement. Furthermore, a person using crypto may not even have a bank account. In many countries people are unbanked. They receive cash from their employer and use it to pay their bills and buy food, but they can have a phone with a crypto wallet that can be used to gamble.

I'd tell the casino that I demand my money back and will provide the normal KYC documents like a selfie with an ID, but will not give them any bank statements because I don't own a bank account. Do that and see what they come up with

I do not think that @OP is sending a cryptocurrency fund.  It is obvious that it is a bank transfer.

The OP should have read the terms of the casino before sending his money.
If the site is reputable and is well-known in the community, then, comply what they are asking.
Maybe, he deposited via bank transfer, hence, asking the banking statement.
If not, doubt their motive. He can drop the name of the site and maybe people from here can assist.
Is the deposit amount large enough why it was flag down, and taking too long to resolve this matter?
Hope the OP can give us more details to shed the light what is really goin on with his case.

[DoublerHunter]

i registered at an online casino and my deposit was not arrived(in casiono) and i contact to their support and they said you need to wait for 10 business days for your refund.

10days are completed and i still didn't received my refund, and they told that "if you don't receive your refund in 10 days then you can contact us with your bank statement"

my question is, is it safe to share bank account statement for verification purposes?  the site is reputable, but in bank statement all my information are available. is it safe to share?

^ Bank statements are very sensitive information and they should not be shared but there is tip and tricks that your account will not expose.
I know it is hard because I have done this before and I have no choice because I need money but when an exchange asks me for a bank statement before I will withdraw my balance, redact unnecessary information, yes that is it. If possible, redact any unnecessary information from your bank statements, such as your account number or other identifying information that is not required for verification purposes. The last one is to monitor your bank accounts regularly for any unauthorized activity and report any suspicious activity to your bank immediately.

[Issa56]

can you share the casino that you playing? because it's my first time hearing about this problem usually a casino only asks if they suspect the user of fraud or cheating the casino.
you just want to refund your deposit then they ask for your bank statement?

Am just kind of surprised seeing a casino site asking for bank statements, if the OP have gone against their rules and regulations, they should have just frozen the account and ask for your kyc maybe your drivers license, or your national identity card, but am suprise they are asking for your bank statement because I don't think they are having any business with the transaction going on in your account. It's kind of suspicious and annoying, but if you really need your money back, then you don't have choice than to send it to them, or if you think the amount worth revealing your personal information, then you can do that.

[Fivestar4everMVP]

my question is, is it safe to share bank account statement for verification purposes?  the site is reputable, but in bank statement all my information are available. is it safe to share?

Yes, it is absolutely safe to share your bank's statement of account with a third party, whether the third party be a gambling casino or an exchange, or what ever, is up to you, but the main purpose of statement of account, is that it be used for verification in times of issues like you experienced.

And point of correction., your bank's statement of account does contain your name, address, Email and maybe your phone number, but it sure does not contain all your details like you said, atleast, I am sure that you scammers can't hack into your account through your statement of account, they will need much more information about your account, and such information is not available in the statement of account.

[Cling18]

my question is, is it safe to share bank account statement for verification purposes?  the site is reputable, but in bank statement all my information are available. is it safe to share?

Yes, it is absolutely safe to share your bank's statement of account with a third party, whether the third party be a gambling casino or an exchange, or what ever, is up to you, but the main purpose of statement of account, is that it be used for verification in times of issues like you experienced.

And point of correction., your bank's statement of account does contain your name, address, Email and maybe your phone number, but it sure does not contain all your details like you said, atleast, I am sure that you scammers can't hack into your account through your statement of account, they will need much more information about your account, and such information is not available in the statement of account.

If the casino is having difficulties verifying that you have deposited the specified amount, they may ask you for bank account transaction details so they can check. You can omit the sections of the form that ask for personal information like your address and phone number if you are unsure about providing it. Simply include the information necessary to support your deposit transaction.
Your bank information wouldn't be in danger as long as you were playing in a respectable and reliable casino, in my opinion. If there are deposit delays, some casinos genuinely ask for bank information, but I don't see anything wrong with that as banks are hard to get through screenshots.

[QueenVera]

i registered at an online casino and my deposit was not arrived(in casiono) and i contact to their support and they said you need to wait for 10 business days for your refund.

10days are completed and i still didn't received my refund, and they told that "if you don't receive your refund in 10 days then you can contact us with your bank statement"

my question is, is it safe to share bank account statement for verification purposes?  the site is reputable, but in bank statement all my information are available. is it safe to share?

Well  I don't know how your country's  bank and government must have designed  your country's bank statement  but I don't think the local one i know will really have any complications  except  for just verifications sake and possibly  most times, it's used to prove ones address.
And the only time I have issues or the o my set of persons I think should complain  of this are those that are too privacy conscious else, you agouodbt be scared of submitting  your bank statements  if you trust the  casino.

[o48o]

i registered at an online casino and my deposit was not arrived(in casiono) and i contact to their support and they said you need to wait for 10 business days for your refund.

10days are completed and i still didn't received my refund, and they told that "if you don't receive your refund in 10 days then you can contact us with your bank statement"

my question is, is it safe to share bank account statement for verification purposes?  the site is reputable, but in bank statement all my information are available. is it safe to share?

If you are required to give your info anyway, how would this be any different? I mean how would you even do KYC without sharing all necessary information? Bank statement or utility bill are quite common thing to share with scanned passport when you do kyc, and if it's a trusted place, i would say go for it. Nothing is 100% safe but you need to do kyc eventually anyway so just be glad that it's with a place that you trust.

[cryptomaniac_xxx]

i registered at an online casino and my deposit was not arrived(in casiono) and i contact to their support and they said you need to wait for 10 business days for your refund.

10days are completed and i still didn't received my refund, and they told that "if you don't receive your refund in 10 days then you can contact us with your bank statement"

my question is, is it safe to share bank account statement for verification purposes?  the site is reputable, but in bank statement all my information are available. is it safe to share?

It is crypto based casino? because if it is then the deposit should arrived unless you paid a fee that is small because of the current mempool clogging. If not then if it's fiat, still though how will it take this long?

Of course who will be comfortable sending their bank statement? I myself wouldn't do that. So for me it is not safe to share your bank account statement.

I try to search for casiono, but can't find anything though. Are you sure that is the name of the gambling site?