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Author Topic: Using ToS against users normal?  (Read 2823 times)
KiaKia (OP)
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May 25, 2023, 12:48:32 PM
 #1

Changing of terms and conditions without notifying the users or gamblers is normal with online gambling websites? Then when you did something wrong or about to withdraw your money they will tell you that you don't read their terms and conditions, and you start arguing with them until you decide to read the ToS again and you find out that it's different.

Some gambling websites consist of wicked owners that willingly plan to defraud their users using the ToS against them, or is this normal? Have such happened to anyone on this forum before?

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May 25, 2023, 12:58:27 PM
 #2

AFAIK many casinos aren't notifying their gamblers when they've updated their terms, but I think a legit casino will notifying their users when a big change happen. Changing the terms against the gambler who's won big amount money isn't nothing new in new casino, they will give an excuse if their casino is still new and it's normal if they might adjust their terms due to development.

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May 25, 2023, 12:59:21 PM
 #3

Changing of terms and conditions without notifying the users or gamblers is normal with online gambling websites? Then when you did something wrong or about to withdraw your money they will tell you that you don't read their terms and conditions, and you start arguing with them until you decide to read the ToS again and you find out that it's different.

Some gambling websites consist of wicked owners that willingly plan to defraud their users using the ToS against them, or is this normal? Have such happened to anyone on this forum before?

Using ToS against customer that commit violation is normal but changing the rules just to use in favor for the casino unethical. Do you have any references on the actual event of this kind scenario because this is diabolical just to take advantage on their customer. I know that some casino have a special written rule on their ToS that they can change some rules without notifying customers but changing it right after the case of the user is a not fair despite they have that special rules.

Only scammish mediocre casino do this since a reputable casino will always honor the players profit if this is acquired in fair manner.

Have such happened to anyone on this forum before?

My only known case related to this case was @efialtis issue against Betfury which the casino change the commission percentage without notifying all the user and even include the commission that is acquired before the changes happened. It’s indeed same scenario to your description.

Reference: https://bitcointalk.org/index.php?topic=5400484.0

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May 25, 2023, 01:02:43 PM
 #4

Changing of terms and conditions without notifying the users or gamblers is normal with online gambling websites? Then when you did something wrong or about to withdraw your money they will tell you that you don't read their terms and conditions, and you start arguing with them until you decide to read the ToS again and you find out that it's different.

Some gambling websites consist of wicked owners that willingly plan to defraud their users using the ToS against them, or is this normal? Have such happened to anyone on this forum before?
Not normal, that's why accepting TOS is a thing. But are you sure that you didn't just remember the TOS incorrectly? I actually didn't know that people even read those. I skim those and assume that they are basically same everywhere. It's not like they want their users to escape elsewhere with a better TOS

Maybe you can you give me an exact examples since you have memorized parts of those modified TOS:es?

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May 25, 2023, 01:07:57 PM
 #5

I actually just had to agree to new ToS on stake last time I logged in. Is there a certain casino you are accusing of this? Let's be honest, if you are of legal gambling age, live in a country that's allowed on said website, and can confirm your funds then ToS doesn't bother you.


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May 25, 2023, 01:08:35 PM
 #6

Rules can change from time to time - and often there is no automatic notification of rule changes. So you should make it a rule of thumb to check once a week to see if there have been any changes to the rules. Usually the rules will state the date of the last change.
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May 25, 2023, 01:37:06 PM
 #7

Many online gambling websites have clauses in their terms and conditions that allow them to change the terms without notifying users or gamblers. This can be frustrating for users who may feel like they are being taken advantage of or unfairly treated. However, this is not unique to online gambling websites. Many companies and services have similar clauses in their terms and conditions. Is it legal? The short answer is yes. Most countries have laws that allow companies to change their terms and conditions without notifying users. This is because it is assumed that users will read the terms and conditions at least periodically throughout their use. If users do not agree with the changes made by a company, they can stop using that service and go to another provider. While this may not be the most ideal situation for users, it is still legal. However, there are some countries that have laws that prohibit companies from changing their terms and conditions without notifying users. This means that gambling websites that operate in these countries should not use such a clause.

In my experience, gambling websites usually notify users of changes to their terms and conditions via email or on the website itself. This is a good practice because it allows users to decide whether they want to keep using that service or not. If a user does not agree with these changes, they can simply stop using that service. Any company that cares about its reputation should have such a standard. However, every company is different. Some companies have a bad reputation for not being transparent about their business practices while others have a good reputation for doing the right thing.

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May 25, 2023, 01:49:10 PM
 #8

Terms and conditions of Service is not permanent, it is subject to constant review and updating. It can be done without the consent and permission of anyone be it gamblers or customers as it is non of their business but as a smart gambler it is nice you constantly check on it to know what is obtainable otherwise you will be taken unawares because they too would want to use it to defend themselves at all odds and cost.

I wish it could be possible for the casino body to look into this particular aspect of casinos activities because this is where they use in holding gamblers down and subjecting them to their own nefarious act which is not good.

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YOSHIE
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May 25, 2023, 01:58:37 PM
 #9

Some gambling websites consist of wicked owners that willingly plan to defraud their users using the ToS against them, or is this normal? Have such happened to anyone on this forum before?
If you comply with the ToS that you agreed to from the start in the bet and you play and then win, they change the ToS for various reasons and they violate the original agreement and do not want to pay or hold your withdrawal on the grounds that changing the ToS is a ridiculous action taken by the online casino that you are playing at, it is truly a disservice and fraud. they have bad intentions of not wanting to pay your bet.

They shouldn't give you that ridiculous excuse by reason of changing the ToS on the basis of the rules and betting agreements that have been agreed upon from the start, cases like this are rare and this is the first time I heard of changes to the ToS when a user wins, it's bad if that's what they do. you should sue them for fraud.

R


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May 25, 2023, 02:03:13 PM
 #10

Changing of terms and conditions without notifying the users or gamblers is normal with online gambling websites? Then when you did something wrong or about to withdraw your money they will tell you that you don't read their terms and conditions, and you start arguing with them until you decide to read the ToS again and you find out that it's different.

Some gambling websites consist of wicked owners that willingly plan to defraud their users using the ToS against them, or is this normal? Have such happened to anyone on this forum before?
Terms and condition can change from time to time and casino indicate it in their ToS that they are allowed to change the casino terms any time they want. Things will change if the casino used it against you. Things aren't right if casino won't let you withdraw because of history you have in the past before they implement the new ToS. One example of this is country eligibility, If you did play on a country that recently banned online casino and you of course withdraw your funds because you can't play there anymore. Then suddenly casino barged you with KYC prompt and tell you that you are now illegal to play in their casino because of the country restriction which caused you in forfeiting your money because of a rule that you don't have any control at all. Things are plain wrong that way. It's just an hypothetical example and I hope that no one became a victim on that kind of scenario.
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May 25, 2023, 02:18:46 PM
 #11

Changing of terms and conditions without notifying the users or gamblers is normal with online gambling websites? Then when you did something wrong or about to withdraw your money they will tell you that you don't read their terms and conditions, and you start arguing with them until you decide to read the ToS again and you find out that it's different.

Some gambling websites consist of wicked owners that willingly plan to defraud their users using the ToS against them, or is this normal? Have such happened to anyone on this forum before?

It's unethical and they have a plan to scam their users, they should notify their users if they have a change of their terms, so the user can adapt to the changes, and make necessary adjustments, so far all the casinos I'm playing notify their users through pop-ups when you log in or through their newsletter if there are changes to their TOS.
Casinos that do not implement TOS notification should be reported to warn other users of these casinos.

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May 25, 2023, 02:29:26 PM
 #12


 A well known casino will not do this. Reputation is hard to build and easily ruined especially because users these days are always on the look out and take snapshots for evidences.

I have no idea which casino Op is talking about but I guess a crazy casino owner will do it to justify his action to confiscate the coins that user have won.  I remember there was such thread about it and although the casino return the coins initially deposited, the coins that the users have won wasn't. Yup very unethical.

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May 25, 2023, 02:32:16 PM
 #13

That's why if you have read the whole casino's terms, make sure you're recheck it at least every 3 months to make sure their rules are still fit to you. If you find something suspicious about the new rule, you can ask to the live support and if you can't accept it, you can move to the other casino.

The casino usually will not notify their gamblers, but it doesn't mean they want to scam, notifying their gamblers can lead a spam.

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May 25, 2023, 02:34:22 PM
 #14

Changing of terms and conditions without notifying the users or gamblers is normal with online gambling websites?
~snip~

Not that it's not normal in online casinos, but it's not normal in anything else, because every player must be aware of their rights and the rules by which they play at all times. Therefore, every serious casino will inform its players if there has been a change, and it is nothing strange if some abuse such changes to their advantage, because not everyone plays a fair game.

However, I think that a much bigger problem is that most players do not read the terms of use, and then complain later because they were uninformed. Just as every online casino wants to protect itself and its business, every player needs to protect himself and his interests, even if that means reading all the fine print.

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May 25, 2023, 02:46:42 PM
 #15

Changing of terms and conditions without notifying the users or gamblers is normal with online gambling websites? Then when you did something wrong or about to withdraw your money they will tell you that you don't read their terms and conditions, and you start arguing with them until you decide to read the ToS again and you find out that it's different.
Someone that register and playing on a gambling site from a restricted country is an example. Another example is someone that is using multiple accounts. Another is someone that is using VPN. Most of the rules are there, but some gamblers just do not bother to read the gambling site terms of service.

Some gambling websites consist of wicked owners that willingly plan to defraud their users using the ToS against them, or is this normal? Have such happened to anyone on this forum before?
People should try and read the terms of service. I can not answer this question because I have not gotten into such problem before, to the extent that I will not be able to withdraw from the gambling sites that I am using. Reading the terms of service is very important.

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May 25, 2023, 03:06:51 PM
 #16

Changing of terms and conditions without notifying the users or gamblers is normal with online gambling websites? Then when you did something wrong or about to withdraw your money they will tell you that you don't read their terms and conditions, and you start arguing with them until you decide to read the ToS again and you find out that it's different.

Some gambling websites consist of wicked owners that willingly plan to defraud their users using the ToS against them, or is this normal? Have such happened to anyone on this forum before?
So far I have never experienced a case like that let alone my closest friends who are also crypto gamblers, but I often hear on this forum about cases like you said, usually problems due to TOS or TOS changes that are changed without user notification, if there is a casino. those who commit such fraud are sure that they only want to steal and take advantage of users' money.

I'm not sure if that's the case with the big casinos because as far as I can feel any changes to the rules the big casinos will notify their users by putting a notification on their account that there's a change in TOS or some other change in requirements. if you have a problem at a particular casino and it makes you uncomfortable just leave.

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May 25, 2023, 03:07:04 PM
 #17

[....]Have such happened to anyone on this forum before?
If you include those casinos changing certain parts of their Terms and Conditions after a complaint is posted here or while a case is ongoing then yes. I don't have the time to dig up previous cases but I've read a few in the scam accusation board in the past. A member archived the terms before the casino edited it. I can't remember exactly how it ended but the act of revising kinda had a negative impact on the gambling platform.

R


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maydna
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May 25, 2023, 03:07:50 PM
 #18

If the casino changes the terms and conditions without notifying the user, it is a big mistake because it is like trapping the user to make a mistake which can get their account blocked or even closed. And it will create endless debates between users and support services, and casinos can get bad reviews about changing terms and conditions without notification.

This is not normal, and it is something that casinos must avoid because it will make the casino lose people's trust. Automatically, the income from the casino will also decrease or even disappear instantly. People will not want to gamble in the casino because the casino has done something to make the users uncomfortable. I have never experienced this and do not expect it to happen even in the future.
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May 25, 2023, 03:30:31 PM
 #19

If you include those casinos changing certain parts of their Terms and Conditions after a complaint is posted here or while a case is ongoing then yes. I don't have the time to dig up previous cases but I've read a few in the scam accusation board in the past. A member archived the terms before the casino edited it. I can't remember exactly how it ended but the act of revising kinda had a negative impact on the gambling platform.
That will be good. I have not seen someone that make this kind of complain before, this is the first one that I am seeing this. This kind of things should be with evidence, the name of the gambling site and the terms and conditions that was edited and changed that did not favoue the gambler.

Some gambling site can change somethings and make amendments to their terms and conditions, but if you are following the old conditions, the new conditions that can affect gamblers should not.lead to what will affect their gamblers. If it will affect their gamblers, they will message the old gamblers to let them be aware of the new conditions.

I do not see this as any issue because I have not seen complains about this before. The withdrawal issue has always been because of something else.

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Johnyz
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May 25, 2023, 03:39:57 PM
 #20

Some gambling websites consist of wicked owners that willingly plan to defraud their users using the ToS against them, or is this normal? Have such happened to anyone on this forum before?
The site have the right to change their ToS when deemed necessary but of course they have to notify everyone with regards to this one and give time to the gamblers to adjust accordingly. If the site changes their ToS without any announcement ahead of time or after the updates, then I think there's a bad practice about the site because you can't just change the ToS because of one situation, it must be good and acceptable for every players. Is there any site you experience with this?
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