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Author Topic: Using ToS against users normal?  (Read 2832 times)
Eureka_07
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May 25, 2023, 03:41:31 PM
 #21

Changing of terms and conditions without notifying the users or gamblers is normal with online gambling websites? Then when you did something wrong or about to withdraw your money they will tell you that you don't read their terms and conditions, and you start arguing with them until you decide to read the ToS again and you find out that it's different.
<snip>
I believe, those casinos that are serious with their business usually doesn't have the need to change their ToS without notifying their users, the reason is that their documents are already well-written since the beginning. If there will be changes, they'll choose to inform the players as practice of professionalism.
On the other hand, those who casinos that tend to abuse their terms against their players are those casinos that we need to avoid. They are not serious of delivering good service, they just want to take other people's money, so better to think avoid these kind of casinos.

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May 25, 2023, 04:10:23 PM
 #22

Most casinos have to update their ToS later on, and it's normal for them to use ToS against users if they see something wrong with the user. One example was the Betcoin case years ago, and the changes that casinos make would be around limiting max wins or something to prevent too many losses on their side.

It would be a good idea to check their ToS once in a while, but you shouldn't worry about the ToS changes as much, as long as you're gambling like you usually do with other casinos then you should be fine.

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May 25, 2023, 04:22:57 PM
 #23

That's why if you have read the whole casino's terms, make sure you're recheck it at least every 3 months to make sure their rules are still fit to you. If you find something suspicious about the new rule, you can ask to the live support and if you can't accept it, you can move to the other casino.

The casino usually will not notify their gamblers, but it doesn't mean they want to scam, notifying their gamblers can lead a spam.
I know some local online casino where they put a notice that there are some changes in their TOS so that people will know that there are new changes to the TOS. Well, I don't know about othe casinos that does this the same but I know that most casinos will not notify their gamblers about the changes and I agree that gamblers should read once in a while about their TOS then move to other casinod if they don't like or want the new rules. It's simple enough to do it and it helpd rather than staying in the same casino with a rule that a gambler doesn't want or doesn't like.
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May 25, 2023, 04:24:11 PM
 #24

Changing of terms and conditions without notifying the users or gamblers is normal with online gambling websites? Then when you did something wrong or about to withdraw your money they will tell you that you don't read their terms and conditions, and you start arguing with them until you decide to read the ToS again and you find out that it's different.

Some gambling websites consist of wicked owners that willingly plan to defraud their users using the ToS against them, or is this normal? Have such happened to anyone on this forum before?

Technically, the terms and conditions of the website in question is a contractual agreement between the user and the website which is offering services. In this case the service being gambling and the website a online casino.

So not only would changing the terms and conditions without notifying the users be immoral, I think it is also illegal. The user needs to be made aware of the new terms and conditions and he must agree to them before the website allows him to continue using their service.

If this does no happen then the user would have a strong case in court and I imagine the casino in question would be required to refund the user any deposited/lost funds since the starting date of the new TOS. But this could go both ways and the user might be required to return any winnings as well.

So notifying the user of the change is the right thing for the casino to do, in any case. I think we can all agree on that.

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May 25, 2023, 04:25:55 PM
 #25

Changing of terms and conditions without notifying the users or gamblers is normal with online gambling websites? Then when you did something wrong or about to withdraw your money they will tell you that you don't read their terms and conditions, and you start arguing with them until you decide to read the ToS again and you find out that it's different.

Some gambling websites consist of wicked owners that willingly plan to defraud their users using the ToS against them, or is this normal? Have such happened to anyone on this forum before?

I have heard about such gambling websites that did something like that to stop withdrawals of the users. It's a pretty common thing in the world of online gambling and most of the gambling sites does that. But, the most trusted gambling sites are clean of such frauds because even if they somehow have to change their ToS they'll notify the users about the thing in advance.

I recommend everyone to choose only the gambling sites that are trusted and have good reputation. Try to avoid all those websites which do not allow you to withdraw your funds after the winning bets. The main priority should be given to the sites that allow you to withdraw your funds even if you win more than 10x your capital.

In the world of online gambling there have been many websites which were basically created to scam out the innocent users, and once they had enough funds they block the withdrawals with lame excuses. I won't name those sites but many users can understand from my words that which websites I'm talking about. It's best to get as much information about a gambling website as one can possibly get before adding funds into the site. That way a user can be on safe side and anything the users earns are totally his own property.

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Nwada001
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May 25, 2023, 04:27:03 PM
 #26

Changing of terms and conditions without notifying the users or gamblers is normal with online gambling websites?

It's nothing normal, and such things can never be regarded as normal, be it an online casino or whatever platform anyone is using. ToS updates should always be done and all users should be notified. If you, as a user, don't like the new update on the ToS, then you leave the platform and look for something else to involve yourself in. But for any casino or platform that chooses to perform such a thing, it's obvious that the platform doesn't have the interest of the people at hand, and they can easily scam anyone whenever they want.

I have come across a few cases, not in casinos, where the ToS was changed without the users consent, and even if you want to re-read the terms, you will barely notice those changes, but they are very important upstate and actually worth the team notifying their users. It's always when the users are experiencing any form of account freeze, suspended withdrawal, or some sort of allegation that they will use the ToS and use it against their customers.

R


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May 25, 2023, 04:33:38 PM
 #27

I have personally never suffered any abuse by a casino when comes to sudden changes in the ToS of there gambling place, however, I do not doubt it is a relatively common thing which happens with small and unknown casinos. (Another reason to stick to the biggest and most reliable ones).

When comes to changes of ToS, I believe the right approach would be what many big tech companies like Google do: they notify about the changes and when they are expected to take effect in the future, so people can read if they want or have the time to.

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May 25, 2023, 04:41:24 PM
 #28

It's natural for a gambling to adjust or realign their ToS if deemed necessary otherwise you as a gambler you don't have right to hold anything against them. If they noticed any loophole is their duty to adjust it to favor them, but as a company or site what they could do is to send their customers a notification messages or as a welcome note whenever you login to their site to avoid irrelevant argument or something similar.
But as a gambler it's your duty to regularly read their ToS or Notification messages because I understand most of gambling site or exchange do send out messages to their clients to be informed.
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May 25, 2023, 04:51:25 PM
 #29

Even if they have the right to update the terms, informing the players ahead of time will not affect them that much. There will be a big issue if they update the terms right after your withdrawal, that only means the site can’t be trusted at all and might do the same thing again if its your time to withdraw.

Look for better alternatives mate, having this kind of practice can’t be trusted at all.

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May 25, 2023, 05:04:20 PM
 #30

Changing of terms and conditions without notifying the users or gamblers is normal with online gambling websites? Then when you did something wrong or about to withdraw your money they will tell you that you don't read their terms and conditions, and you start arguing with them until you decide to read the ToS again and you find out that it's different.

obviously it is not normal for a casino to change its TOS without first notifying people so that these people can read and decide whether they agree with the new terms or not, this is a consumer right in any country in the world, and it even becomes It is unbelievable that in many casinos they even manage to write the following: "the casino reserves the right to change the TOS without having to inform customers in advance". that part will not have any legal coverage in any court, but it seems that in many casinos there is no legal department. now about using TOS against people, in most I even risk talking about in 99% of scam accusation casinos of this type it was not due to TOS alteration, but because casinos use the following points: many accounts and cheating.


Some gambling websites consist of wicked owners that willingly plan to defraud their users using the ToS against them, or is this normal? Have such happened to anyone on this forum before?

you can see it in this thread:

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this has happened to many people, unfortunately it is very difficult to prove that the casino is wrong because the casino always claims that it cannot show proof because it will expose its methods that they use to catch cheaters, so the casino's word is always true and the customers' word is always true are false, and this is very strange, even today I still don't understand how here in the forum there is no conflict mediation service between the casino and the client, this is something that should exist here in the forum

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May 25, 2023, 05:10:15 PM
 #31

Changing of terms and conditions without notifying the users or gamblers is normal with online gambling websites?
Most of the casinos update their terms on time to time. But they rarely inform the users about the changes. I have to check the rules of the terms of different casinos to keep this thread up-to-date. I have noticed the changes of terms of some casinos during the process. Casinos have to adjust those terms for their gambling license provider. They don't implement any new terms which is not friendly for the user. I never suffered for the changes of the terms of any casino.

R


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May 25, 2023, 05:16:29 PM
 #32

Changing of terms and conditions without notifying the users or gamblers is normal with online gambling websites? Then when you did something wrong or about to withdraw your money they will tell you that you don't read their terms and conditions, and you start arguing with them until you decide to read the ToS again and you find out that it's different.

Some gambling websites consist of wicked owners that willingly plan to defraud their users using the ToS against them, or is this normal? Have such happened to anyone on this forum before?
Casino may alter their ToS at anytime to refuse the reward of someone and there are some instances it happened in the past even with reputed casinos but it will hit their reputation than anything so if a casino is practicing such activity then they will fall behind sooner or later.

But its not a big thing to see updation on TOS often on crypto service platforms because of changes from regulations so it doesn't bothered me at all.

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May 25, 2023, 05:35:53 PM
 #33

Changing of terms and conditions without notifying the users or gamblers is normal with online gambling websites?
That's not normal, even if a casino's TOS states that they can modify any of their following rules. There's still a need for them to notify their customers with any change that they've made. That's ethical for a business to let your customers know what you've done based on the policies that you've made and adjusted.

Then when you did something wrong or about to withdraw your money they will tell you that you don't read their terms and conditions, and you start arguing with them until you decide to read the ToS again and you find out that it's different.
If you can prove them that you've got a solid evidence that the TOS have been modified and it is different from the copy that you've read before upon signing up, show it to them so that they can't alter your defense.

Some gambling websites consist of wicked owners that willingly plan to defraud their users using the ToS against them, or is this normal? Have such happened to anyone on this forum before?
Abnormal obviously.

Just check on the Scam Accusations section and you'll see complains, some of them might involve these rules or TOS that have been inaccurately far from the original TOS upon withdrawal.



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May 25, 2023, 05:53:05 PM
 #34

Changing of terms and conditions without notifying the users or gamblers is normal with online gambling websites?

"Welcome to the crypto gambling wild west!"

Not my words, I am quoting someone here... Many of us here have already seen "almost everything", I say "almost everything" because every time I thought I had seen everything something new surprised me.

Check BTCGosu Blacklisted Bitcoin Casinos and you will get a better picture I think.

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May 25, 2023, 06:04:23 PM
 #35

Changing of terms and conditions without notifying the users or gamblers is normal with online gambling websites? Then when you did something wrong or about to withdraw your money they will tell you that you don't read their terms and conditions, and you start arguing with them until you decide to read the ToS again and you find out that it's different.

Some gambling websites consist of wicked owners that willingly plan to defraud their users using the ToS against them, or is this normal? Have such happened to anyone on this forum before?

If the change in TOS was done to justify the gambling platform's action to ban and confiscate the fund of an account then that would be unethical and at the same time defrauding their customer but if the TOS were modified before the the case of the client then I do not think that there is wrong with the gambling platform.  Although there should be a notice coming from the platform about the change in terms and condition the customer should always update themselves from time to time about the regulation of the gambling platform.


If you can prove them that you've got a solid evidence that the TOS have been modified and it is different from the copy that you've read before upon signing up, show it to them so that they can't alter your defense.

The timestamp of the TOS modified and the case of the player is most important.  Even if the TOS is modified but it happened before the client commit the breach of TOS, then the action of the player will be subjected to the modified TOS.
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May 25, 2023, 06:09:19 PM
 #36

Changing of terms and conditions without notifying the users or gamblers is normal with online gambling websites? Then when you did something wrong or about to withdraw your money they will tell you that you don't read their terms and conditions, and you start arguing with them until you decide to read the ToS again and you find out that it's different.

Some gambling websites consist of wicked owners that willingly plan to defraud their users using the ToS against them, or is this normal? Have such happened to anyone on this forum before?

Online gambling is an industry that is rapidly changing and being regulated by many countries around the world. I imagine there are times when they’re forced to immediately make changes to their terms of service in order to be able to continue legally operating in certain districts. I don’t think it’s a malicious attack on their users.

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May 25, 2023, 06:16:16 PM
 #37

AFAIK many casinos aren't notifying their gamblers when they've updated their terms, but I think a legit casino will notifying their users when a big change happen. Changing the terms against the gambler who's won big amount money isn't nothing new in new casino, they will give an excuse if their casino is still new and it's normal if they might adjust their terms due to development.
And this is why you should only play with reputable casinos. The mere changes in their Terms of Services could easily be taken against you when the time comes. And you can't take them to court either cause the ToS is going to hold up well in the proceedings, leaving you penniless in the process of finding justice and lost too. So it's just better to not take chances when it comes to picking casinos or bookies, it's much better to put your business into entities and companies that are reliable, and have been in the industry for years with good reputation.

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May 25, 2023, 06:24:48 PM
 #38

ToS are what saves casinos from players that are trying to game the system in order to get the benefits for themselves. But it's also worth noting that ToS can be used by the platform to cheat their players off of their winnings as well. There are instances wherein a casino changed their ToS immediately and used that new ruling to retroactively impose the said rule to justify the bans that they did to some player accounts. Pretty sure not a lot of us will be reading the ToS fully or saving it, but it's best to immediately read the ToS after receiving suspensions or bans on your account on whichever platform that is and save that copy of the ToS just in case they decided to flip the switch and make it seem like you did a very serious thing that is against their rules and policies.
Wiwo
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May 25, 2023, 06:29:54 PM
 #39

Changing of terms and conditions without notifying the users or gamblers is normal with online gambling websites? Then when you did something wrong or about to withdraw your money they will tell you that you don't read their terms and conditions, and you start arguing with them until you decide to read the ToS again and you find out that it's different.

Some gambling websites consist of wicked owners that willingly plan to defraud their users using the ToS against them, or is this normal? Have such happened to anyone on this forum before?
Is there not ways to check when the term and condition are updated by casinos because, from you explanation it looks and sounds as if gambling sites change the terms and conditions regularly just to suit their own desire and plot to manipulate the result against the players?

If there is no way to know if, and when tos are updated or worked on, it becomes a free ground for scam projects to easily change it to suit their own selfish desire.
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May 25, 2023, 06:54:57 PM
 #40

Changing of terms and conditions without notifying the users or gamblers is normal with online gambling websites?
No it is not. While businesses reserve the right to change their terms of service at anytime but have to notify their users of the change and they accept the new ToS. If it is changed without any notice it means the user only accepted the initial terms which were in place when they registered on the platform.

I would suggest you avoid any gambling website that changes their terms without any notice to their customers.

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