Using ToS against users normal?

[_act_]

If a user breaks ToS, then the casino should lock the user's account and let him withdraw his money.

If the gamblers deposited money is traced to criminal activities, the casino should let the gambler to withdraw his money?
If the gambler has been using multiple accounts to claim 100% bonus and referring himself. Won't that lead to argument in a way that the casino may not want to give the gambler back all his money and his accounts would be merged into one.

What if the gambler is gambling from a restricted country and he won huge amount of money. The casino gave him back his deposit but did not give him the money won. That is another scenario. But if he has lost the whole money, no money would be given him back.

Just follow the terms and conditions and do not violate it because there are some situations that the casino will not give back the customer money and not seeing as scam.

[ThemePen]

Terms of Services can be changed at anytime but if a casino will not notify its users so users will leave their casinos so any good company never try to lose its users.
By the way in my view mostly people don't read the full ToS they just touch the accept button and go a head and start using the services. By the way the casinos, not only casinos every company should notify its users about changing ToS.

[ScamViruS]

Some gambling websites consist of wicked owners that willingly plan to defraud their users using the ToS against them, or is this normal? Have such happened to anyone on this forum before?

A legit casino will notify their users if they change any kind of ToS. And some casinos always want to know how to keep their customers in the dark so that they can take more advantage at the right time against the gambler when that gambler breaks the rules because they don't read about the new ToS. Then it is really frustrating with the gambler as he is cheated by the casino not to inform him about the new ToS update. So gamblers should be careful in choosing a casino.

[Wapfika]

Terms of Services can be changed at anytime but if a casino will not notify its users so users will leave their casinos so any good company never try to lose its users.
By the way in my view mostly people don't read the full ToS they just touch the accept button and go a head and start using the services. By the way the casinos, not only casinos every company should notify its users about changing ToS.

A company that making a changes on company ToS should notify this specific changes on customers. This practice is very common on exchange that is regulated. They are using email to notify every users of their services but this protocol is different on gambling company since they only changing minor revisions that is not gonna give impact to the players daily gambling experience. This is why casino is very rare to notify their users and just add a special note that they might change terms details from time to time.

But changing a terms just for the sake of using it against the existing case of users is different story.

[ethereumhunter]

Casino sites must notify users if the casino changes its terms and conditions to all its members because it is a form of service from the casino to its members. This can also provide comfort to its members and if they do not agree with the new rules of the casino, the members can do something like move to another casino or ask the support service.

But I think some casinos don't announce the new terms and conditions so many of the members are surprised and don't think that casinos are doing that. Stake recently updated their rules and notified them when users logged in to their accounts.

[smyslov]

Gamblers should be aware of this, they should be aware of casinos changing their TOS but not informing their members, so in case there are issues arises the casino can easily win the case because the TOS always favors this, so members should check the most important provisions on the TOS that casino will likely change, like the use of VPN or KYC, this has been the issue many casinos are using against those who violate.

[mindrust]

If a user breaks ToS, then the casino should lock the user's account and let him withdraw his money.

If the gamblers deposited money is traced to criminal activities, the casino should let the gambler to withdraw his money?
If the gambler has been using multiple accounts to claim 100% bonus and referring himself. Won't that lead to argument in a way that the casino may not want to give the gambler back all his money and his accounts would be merged into one.

What if the gambler is gambling from a restricted country and he won huge amount of money. The casino gave him back his deposit but did not give him the money won. That is another scenario. But if he has lost the whole money, no money would be given him back.

Just follow the terms and conditions and do not violate it because there are some situations that the casino will not give back the customer money and not seeing as scam.

Did you read the rest of my post? I said if the player caused serious harm, then the casino should indeed seize the funds. If it was something like using multi acc, using VPN etc and it didn't caused any financial dmg then why seize the funds? It makes no sense. Some people use multi acc because they forget their old acc's password and create a new acc instead of trying to remember the pass of their old acc. Should the casino seize the money of this player? Of course no.

[Bitinity]

Some gambling websites consist of wicked owners that willingly plan to defraud their users using the ToS against them, or is this normal? Have such happened to anyone on this forum before?

Luckily I have never faced significant issue in all online casinos where I used to play. Without a doubt there are many cases out there where shady casinos use their terms for their own benefits but I dont think the same thing is happening in reputable casinos. This is why it is always recommended to play in reputable casinos, in case we want to try new site then we should be really smart to check the casino first. If we feel that there is something fishy, skip and leave the casino.

[Adbitco]

Changing their TOS isn't that bad but at least should notify all their members who are active players or even to those who aren't active.
As user you need to accept the changes or even though your weren't comfortable with site you may decide to abandoned them to another which you found pleasing and attractive than just worrying yourself over a little a chnage.

As far as I know, casino or gambling sites are becoming too competitions nowadays and if any of which doesn't meet your criteria then you have to change them for another better one. Although most times I understand that gamblers always have their preferred site which the constantly use and they are more friendly with them, at this point it became worrisome and annoying their users.

[Pmalek]

In all honesty, most players don't read the Terms & Conditions before signing up, let alone if there are some changes. So they aren't aware of the rules they have to respect at any point in time. I have never experienced anything like that myself. But then again, I don't experiment with new and untested platforms to even give them a chance to mess with me. Stick with the few tested and reliable platforms that we have.

Most T&Cs state that they can be amended at any time. By registering an account, you also agree to those changes. Preferably, the casino would let you know if they made big changes, especially if they affect you personally based on your location, gaming activities, etc.

If you experience something like that, leave that site and don't return. Also, warn the community about your experience.   

[noormcs5]

Changing of terms and conditions without notifying the users or gamblers is normal with online gambling websites? Then when you did something wrong or about to withdraw your money they will tell you that you don't read their terms and conditions, and you start arguing with them until you decide to read the ToS again and you find out that it's different.

Some gambling websites consist of wicked owners that willingly plan to defraud their users using the ToS against them, or is this normal? Have such happened to anyone on this forum before?

Are you talking about any specific casino which did change their terms of service without notifying the users? If so, you should share the name of that casino so that we all are aware of any such casino.

Generally speaking, there is not such way to know if the casino silently changed their terms and conditions. Someone who have first thoroughly read and understand the ToS and then regularly monitor the terms of service to see any changes can only figure out such changes, if any. Mostly gamblers will not care about these terms unless and until they are in a situation where they need a help and the ToS favors the casino.

[Doan9269]

Terms of Services can be changed at anytime but if a casino will not notify its users so users will leave their casinos so any good company never try to lose its users.
By the way in my view mostly people don't read the full ToS they just touch the accept button and go a head and start using the services. By the way the casinos, not only casinos every company should notify its users about changing ToS.

Terms of service aren't aimed to be used against the gamblers, it will rather be the gamblers that doesn't understand their terms of service that would have leads to their roughly encounters with the gambling platforms or casinos, also part of their ToS, they would have stated that their policy is under review amd can change from anytime, which indicates that whenever you're gambling and comes about something strange then it's expected of you to make moves in knowing why by going through their ToS again if some things have changed there.

[Mr. Magkaisa]

Changing of terms and conditions without notifying the users or gamblers is normal with online gambling websites? Then when you did something wrong or about to withdraw your money they will tell you that you don't read their terms and conditions, and you start arguing with them until you decide to read the ToS again and you find out that it's different.

Some gambling websites consist of wicked owners that willingly plan to defraud their users using the ToS against them, or is this normal? Have such happened to anyone on this forum before?

    -   Such a scenario has happened many times that as you say, just not notifying their users that there was a change in their
TOS is a big mistake.

It turns out that they did that because they knew that many people would take out large amounts of money, so they immediately preceded it with a big change so that their gamblers could not take out a lot of money.

Then this is not normal for a crypto gambling because it appears that they do not value the trust of their players but rather they take advantage of it in the name of money that they think should not be released, which is like stealing what it used to be.

[Cling18]

Terms of Services can be changed at anytime but if a casino will not notify its users so users will leave their casinos so any good company never try to lose its users.
By the way in my view mostly people don't read the full ToS they just touch the accept button and go a head and start using the services. By the way the casinos, not only casinos every company should notify its users about changing ToS.

Terms of service aren't aimed to be used against the gamblers, it will rather be the gamblers that doesn't understand their terms of service that would have leads to their roughly encounters with the gambling platforms or casinos, also part of their ToS, they would have stated that their policy is under review amd can change from anytime, which indicates that whenever you're gambling and comes about something strange then it's expected of you to make moves in knowing why by going through their ToS again if some things have changed there.

Some casinos regularly modify their TOS, so once we've read it, we should be informed of their policies. When we personally become aware that we are engaging in uncommon actions, we should read their TOS once again to be sure. Before starting our action, we can also contact their customer support. The Terms of Service aren't intended to trick or deceive users, but we still have a responsibility to periodically review them to see if anything has changed.
If you are having doubts about the casino for doing such thing repeatedly, then look for a reputable and trusted casino with a firm TOS. There are lots of reliable and trusted casinos that you could choose from nowadays.

[Solosanz]

Gamblers should be aware of this, they should be aware of casinos changing their TOS but not informing their members, so in case there are issues arises the casino can easily win the case because the TOS always favors this, so members should check the most important provisions on the TOS that casino will likely change, like the use of VPN or KYC, this has been the issue many casinos are using against those who violate.

Until when do you need to recheck the casino's TOS? every month, every week, everyday, every hour, or every minute? it's impossible if your life is just used to watching the casino's terms.

I think every gambler just need to read the casino's TOS once time and then archive the page. If you win big amount money, you can withdraw it and the casino accuse you about a new rule, you can use your archived page to accuse the casino.

[dothebeats]

Casino sites must notify users if the casino changes its terms and conditions to all its members because it is a form of service from the casino to its members. This can also provide comfort to its members and if they do not agree with the new rules of the casino, the members can do something like move to another casino or ask the support service.

But I think some casinos don't announce the new terms and conditions so many of the members are surprised and don't think that casinos are doing that. Stake recently updated their rules and notified them when users logged in to their accounts.

You’d be surprised on the amount of platforms and services related to gambling that do not send communications to their players regarding the change in their ToS. It is, IMO, a very unprofessional way of handling changes in the way the platform runs and it can also mean cheating the players as well. Also, a lot of players don’t dare check their emails for changes anyway, so that’s on them if something happened that they don’t know about especially if the platform sent email communications regarding the change that happened.

[South Park]

Changing of terms and conditions without notifying the users or gamblers is normal with online gambling websites? Then when you did something wrong or about to withdraw your money they will tell you that you don't read their terms and conditions, and you start arguing with them until you decide to read the ToS again and you find out that it's different.

Some gambling websites consist of wicked owners that willingly plan to defraud their users using the ToS against them, or is this normal? Have such happened to anyone on this forum before?

This is without a doubt wrong, changing the TOS is completely normal but the casino needs to notify all their uses about it, this way they can decide if they are willing to comply with what is stated there or they will look for another casino in which to play,  so if this has happened to you then it could be a good idea to reveal the name of the casino which did this so other gamblers can take note of their behavior and avoid playing there from now on.

[DoublerHunter]

Casino sites must notify users if the casino changes its terms and conditions to all its members because it is a form of service from the casino to its members. This can also provide comfort to its members and if they do not agree with the new rules of the casino, the members can do something like move to another casino or ask the support service.

But I think some casinos don't announce the new terms and conditions so many of the members are surprised and don't think that casinos are doing that. Stake recently updated their rules and notified them when users logged in to their accounts.

You’d be surprised on the amount of platforms and services related to gambling that do not send communications to their players regarding the change in their ToS. It is, IMO, a very unprofessional way of handling changes in the way the platform runs and it can also mean cheating the players as well. Also, a lot of players don’t dare check their emails for changes anyway, so that’s on them if something happened that they don’t know about especially if the platform sent email communications regarding the change that happened.

^Definitely right, it could be a form of cheat or an unprofessional way of dealing with their users.
It is generally considered unethical for online gambling websites to alter their terms and conditions without proper notification to their users. Reputable platforms strive to maintain transparency and ensure that users are aware of any changes that may impact their experience or rights.
Such instances are not considered normal or acceptable to me.

[acroman08]

this is why I think casinos should notify their gamblers if there is a change in their ToS even if it is small or big as it can affect the overall experience of a gambler. just like how a lot of casinos have no problem notifying gamblers about new promotions, bonuses, etc... they should also have no problem notifying gamblers if there is a change on their ToS

Some gambling websites consist of wicked owners that willingly plan to defraud their users using the ToS against them, or is this normal?

as you said, "wicked owners that willingly plan to defraud their users using the ToS against them" There is nothing normal with that, they are basically a criminal taking advantage of other people.

Have such happened to anyone on this forum before?

I vaguely remember complaints I've read in the past where the OP claims that gambling sites suddenly change or adjust their ToS to avoid paying a gambler's winnings, though I am not sure whether the accusations are true or not. sadly I can't recall the name of the thread or what casino the OP is accusing of.

[QueenVera]

Terms of Services can be changed at anytime but if a casino will not notify its users so users will leave their casinos so any good company never try to lose its users.
By the way in my view mostly people don't read the full ToS they just touch the accept button and go a head and start using the services. By the way the casinos, not only casinos every company should notify its users about changing ToS.

You're right mate and I think so many people don't even dare to read the terms and conditions of a thing before using it and I was think what if changing their terms  of service  at anytime without having to notify  its users is also  included in their terms of service?
I don't think any reputable firm will ever engage in this kind of act but the truth  be told that most times, all this reasons comes from severe loses and we just end up seeking for things to justify our decisions.