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Author Topic: Using ToS against users normal?  (Read 2833 times)
khaled0111
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June 02, 2023, 11:29:44 PM
 #161

We are not familiar with this kind of practice in any way and I have not seen a proven case of such where the casino suddenly change the rule just to favour themselves
Unfortunately this has happened before and it's still happening. I remember a case where the casino changed their ToS just after the gambler started complaining and opened a scam accusation thread against them. Fortunately, he's archived their ToS pages minutes before they updated it.
If he didn't've done that then no one would support his case. Thus is why I always encourage everyone to read the ToS and always make a copy of it (archive it). It's the contract between you and the service, they have no right to change it without notifying you.

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June 05, 2023, 07:11:58 PM
 #162

Terms of Services can be changed at anytime but if a casino will not notify its users so users will leave their casinos so any good company never try to lose its users.
By the way in my view mostly people don't read the full ToS they just touch the accept button and go a head and start using the services. By the way the casinos, not only casinos every company should notify its users about changing ToS.
If casino  decide the rules for the players, who make the rule for the casino, this is what we need to settle properly before making the final statement on whether or not the casino has the right to change the TOS because that will be a breeze of their contract with the player.

But we have seen cases of this abuse from the casino several times and in most cases, the casino that involves in this kind of scheme are always those with questionable reputations.
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June 05, 2023, 08:00:29 PM
 #163

It is very wrong for a gambling platform to change there terms and conditions without notifying there customers so they can check it and make adjustment to the way they gamble if it is necessary. It is wickedness for a company to change there terms and conditions without notifying there customers. Many casinos do this to deprive gamblers of there right.

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June 05, 2023, 09:18:07 PM
 #164

But we know that most of us would really be having no time on reading up those long pile of text on the time that we do make out some register on a certain platform or casino on which it would really be just that normal
that it is really that necessary to read up so that you've been aware on what are the dos and dont's of a certain platform but since every one of them does have that kind of similar words been stated and this is why i couldnt really blame out someone on why they would really be just simply ignoring these words and assume that it is really just the same when it comes to rules and conditions.

We should really make ourselves that think that we know that there might be some changes when it comes to terms which we might be able to miss out on reading it on. On the time
that there's some claim that you are going against their ToS then there's nothing you can fight on because you dont even know on what their TOS are and on the time that they would be shooting up
those issues then there's no much that you can do.

I don't think I've ever read a full ToS of any service in my life. If I do go there at all, it's usually just to find some specific information I'm interested in.
If you live in a somewhat civilised country with decent customer protection laws, and you use a service that complies with those laws - then there's very little need of reading ToS at all, as you know you are protected by laws anyway, so you won't get outright defrauded.
But if choose to use a service of a business that operates outside of your (or any) jurisdiction, and they give themselves a right to change their ToS without any notice - then reading them is pretty pointless, as they could change them at whim.

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June 05, 2023, 09:37:37 PM
 #165

Some gambling websites consist of wicked owners that willingly plan to defraud their users using the ToS against them, or is this normal? Have such happened to anyone on this forum before?
Modifying TOS just to suite the gambling casinos accusation on players isn't a normal thing to happen.  Only shrewd and scammer do this kind of tactics.  If you observe how reputable casino address they change of term and service, they either create a pop up on their website or email their users about the changes.  Reputable Casino thinks that it is ethical to inform  clients of possible changes in the terms and agreement besides, it is their responsibility to inform players of the changes in TOS.
that's right, some of the big crypto gambling sites that i follow keep on sending emails to me about things related to changes that occur on their betting sites such as events or other changes.  but for gambling sites that have bad intentions, they will not send customers about these changes, they will use various ways to get big profits in sneaky ways such as deceiving players who are playing on their site.

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June 05, 2023, 09:55:29 PM
 #166

Some gambling websites consist of wicked owners that willingly plan to defraud their users using the ToS against them, or is this normal? Have such happened to anyone on this forum before?
Modifying TOS just to suite the gambling casinos accusation on players isn't a normal thing to happen.  Only shrewd and scammer do this kind of tactics.  If you observe how reputable casino address they change of term and service, they either create a pop up on their website or email their users about the changes.  Reputable Casino thinks that it is ethical to inform  clients of possible changes in the terms and agreement besides, it is their responsibility to inform players of the changes in TOS.
that's right, some of the big crypto gambling sites that i follow keep on sending emails to me about things related to changes that occur on their betting sites such as events or other changes.  but for gambling sites that have bad intentions, they will not send customers about these changes, they will use various ways to get big profits in sneaky ways such as deceiving players who are playing on their site.

legit casinos would always give a heads up to their patrons no matter what changes they want to implement on their site. even if we say, most players won't bother reading those notifications, still it is their duty to distribute the communication to their customers.
some casinos also have their pop-ups stating that they have some changes with their terms once you get in their site and you are accepting it. just to make sure their players are aware of such modifications.
but if you are running a fly-by-night casino, you would put the blame to your players about their ignorance of such changes, even if the site has some shortcomings of information dissemination.

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June 05, 2023, 10:37:07 PM
 #167

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No it's not automatically called as a scam but this act is only normal. A company can truly change their terms as much as they can even without notifying their users but some casinos already give a warning about it so other users are also aware of that possibility but there might be some casinos who don't do that. This why some users are angry about them in case they can get affected by the change.

The solution is just stop playing there and make it a habit to check their terms next time to see if they have a rule about changing terms automatically. We don't usually take a copy of the TOS because it's a wall of text but maybe we will now do it, only to have an evidence in case the issue occurred later on.
For real? I mean if the ToS has a line in it then I guess it's reasonable for them to just update it without informing their users (or asking for their agreement again whenever they change it) but isn't "updating" their users about changes something required for businesses to have? It is something like a contract between the user and the website/casino after all, albeit an online one. I don't have one so I don't really know about it though.

As for those who use it, well, the moment they used it they were pushed out of "legal" businesses in my mind though.

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June 05, 2023, 10:42:34 PM
 #168

~
No it's not automatically called as a scam but this act is only normal. A company can truly change their terms as much as they can even without notifying their users but some casinos already give a warning about it so other users are also aware of that possibility but there might be some casinos who don't do that. This why some users are angry about them in case they can get affected by the change.

The solution is just stop playing there and make it a habit to check their terms next time to see if they have a rule about changing terms automatically. We don't usually take a copy of the TOS because it's a wall of text but maybe we will now do it, only to have an evidence in case the issue occurred later on.
For real? I mean if the ToS has a line in it then I guess it's reasonable for them to just update it without informing their users (or asking for their agreement again whenever they change it) but isn't "updating" their users about changes something required for businesses to have? It is something like a contract between the user and the website/casino after all, albeit an online one. I don't have one so I don't really know about it though.

As for those who use it, well, the moment they used it they were pushed out of "legal" businesses in my mind though.
For the sake of being transparent and on the sense of ethical then it would be preferable that it should really be told into their users about the changes of those TOS.What if there are certain changes which would highly affect out users on that sense? For sure that would really be having the argumentation in between users and the platform itself. Making use of those changes in TOS on paying up winnings then this is something that
turns out to be shady. There shouldnt really be that kind of action aside on violating terms like VPN usage or something that it is really that common errors of certain users. It would really be just that depending
on certain conditions but in most  cases on which if a casino is really that refusing to pay just because of that sudden change of terms then it would be an another story.

On this way then you could definitely assump that you are really that dealing with a shady casino which its a must avoid thing.

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June 05, 2023, 11:00:53 PM
 #169

It is very wrong for a gambling platform to change there terms and conditions without notifying there customers so they can check it and make adjustment to the way they gamble if it is necessary. It is wickedness for a company to change there terms and conditions without notifying there customers. Many casinos do this to deprive gamblers of there right.
those particular platform that first to notify their customers before changing it and condition when looking at it very well you will know that those particular platform they are all come on cuz what they have in mind is not to run a social platform is to scam people and get money from them so that is why they are unable to inform their customers before taking a decision

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delfastTions
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June 06, 2023, 07:26:36 AM
 #170

It is very wrong for a gambling platform to change there terms and conditions without notifying there customers so they can check it and make adjustment to the way they gamble if it is necessary. It is wickedness for a company to change there terms and conditions without notifying there customers. Many casinos do this to deprive gamblers of there right.
those particular platform that first to notify their customers before changing it and condition when looking at it very well you will know that those particular platform they are all come on cuz what they have in mind is not to run a social platform is to scam people and get money from them so that is why they are unable to inform their customers before taking a decision
Apparently, many not very large and reputable casinos use such a not entirely honest technique.  Devs of such casinos can change the TOS in some part of it that is important for the players.  And of course, we are talking primarily about the methods and amounts so that the player can easily withdraw money from his winnings to his account.  This casino technique can be applied in those moments when the general legislation on the movement of cash flows changes.  Or, for example, when local regulators issue regular changes to the rules in payments.  And of course this applies to cryptocurrency payments.  In this case, the casino may make a change to the TOS and not inform the players in any way.  And formally, the casino has a good reason and justification why it did not inform the players about a significant change in a particular rule in the TOS. 

I think that some casinos sometimes specifically wait for changes in documents and instructions from regulators and then save their budgets in this way due to the difficulties that some players face in receiving the money they win. 
Often, players cannot get their winnings back at all due to these new rule changes. 
But, alas, this is the business itself.  It's a reality that I think some of you have experienced.

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AicecreaME
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June 06, 2023, 08:54:25 AM
 #171

Some casinos don't inform their players that they have changed something in their TOS if it's just minor changes that won't affect their patrons in negative way. Although some don't inform their players at all whether the changes made are big or small which is really a major turn off especially if the thing they have changed will make an impact on the playing routine and the activities inside the casino. So you must really be careful on what casino to sign up to. Make sure to check whether they declared they could make any changes without prior notice, because if this is the case, then you must always be updated on the rules and policies to avoid incurring warning and being flagged as abusing the site or having an unusual activity.
EarnOnVictor
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June 06, 2023, 09:10:16 AM
 #172

Some gambling websites consist of wicked owners that willingly plan to defraud their users using the ToS against them, or is this normal? Have such happened to anyone on this forum before?
Modifying TOS just to suite the gambling casinos accusation on players isn't a normal thing to happen.  Only shrewd and scammer do this kind of tactics.  If you observe how reputable casino address they change of term and service, they either create a pop up on their website or email their users about the changes.  Reputable Casino thinks that it is ethical to inform  clients of possible changes in the terms and agreement besides, it is their responsibility to inform players of the changes in TOS.
that's right, some of the big crypto gambling sites that i follow keep on sending emails to me about things related to changes that occur on their betting sites such as events or other changes.  but for gambling sites that have bad intentions, they will not send customers about these changes, they will use various ways to get big profits in sneaky ways such as deceiving players who are playing on their site.

legit casinos would always give a heads up to their patrons no matter what changes they want to implement on their site. even if we say, most players won't bother reading those notifications, still it is their duty to distribute the communication to their customers.
some casinos also have their pop-ups stating that they have some changes with their terms once you get in their site and you are accepting it. just to make sure their players are aware of such modifications.
but if you are running a fly-by-night casino, you would put the blame to your players about their ignorance of such changes, even if the site has some shortcomings of information dissemination.
I've dealt with many companies online, and all of them have the same mode of dealing with changes in terms and conditions, this subject is not peculiar to casinos only. It's always like cheating in most cases, you might only see the notification through their news, emails sent to you or some pops ups that just came up when you visit your page on their websites. However, the most annoying thing is that some would not allow you to do the pressing things you want to do on the site until you accept it, which might be so long to read most times. This prompted people to be forced to accept what they did not know which I don't like.

Also, we should erase it from our minds that casinos will inform us prior to the change in the terms and conditions. Like any other companies, they will just inform us of the changes after it has been done which is nothing to me, but it's ill when we are trapped to accept it by the mode of propagating it.

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wiss19
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June 06, 2023, 04:03:19 PM
 #173

No it's not automatically called as a scam but this act is only normal. A company can truly change their terms as much as they can even without notifying their users but some casinos already give a warning about it so other users are also aware of that possibility but there might be some casinos who don't do that. This why some users are angry about them in case they can get affected by the change.

The solution is just stop playing there and make it a habit to check their terms next time to see if they have a rule about changing terms automatically. We don't usually take a copy of the TOS because it's a wall of text but maybe we will now do it, only to have an evidence in case the issue occurred later on.
For real? I mean if the ToS has a line in it then I guess it's reasonable for them to just update it without informing their users (or asking for their agreement again whenever they change it) but isn't "updating" their users about changes something required for businesses to have? It is something like a contract between the user and the website/casino after all, albeit an online one. I don't have one so I don't really know about it though.

As for those who use it, well, the moment they used it they were pushed out of "legal" businesses in my mind though.
I don't think it's a contract or anything like that because it's between a service provider and a customer and the service provider usually has its own rules and change or modifies them whenever they want to based on the needs of its business model, and the customer doesn't really have any say in it and all they can do is either accept the changes or leave the platform and migrate somewhere else.

Now whether they should inform their users about the changes beforehand or after making them is totally dependent on what they want, if they want to keep their customers updated with everything, they will surely do it, but if they don't care, they won't.

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Hamphser
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June 06, 2023, 11:57:23 PM
 #174

No it's not automatically called as a scam but this act is only normal. A company can truly change their terms as much as they can even without notifying their users but some casinos already give a warning about it so other users are also aware of that possibility but there might be some casinos who don't do that. This why some users are angry about them in case they can get affected by the change.

The solution is just stop playing there and make it a habit to check their terms next time to see if they have a rule about changing terms automatically. We don't usually take a copy of the TOS because it's a wall of text but maybe we will now do it, only to have an evidence in case the issue occurred later on.
For real? I mean if the ToS has a line in it then I guess it's reasonable for them to just update it without informing their users (or asking for their agreement again whenever they change it) but isn't "updating" their users about changes something required for businesses to have? It is something like a contract between the user and the website/casino after all, albeit an online one. I don't have one so I don't really know about it though.

As for those who use it, well, the moment they used it they were pushed out of "legal" businesses in my mind though.
I don't think it's a contract or anything like that because it's between a service provider and a customer and the service provider usually has its own rules and change or modifies them whenever they want to based on the needs of its business model, and the customer doesn't really have any say in it and all they can do is either accept the changes or leave the platform and migrate somewhere else.

Now whether they should inform their users about the changes beforehand or after making them is totally dependent on what they want, if they want to keep their customers updated with everything, they will surely do it, but if they don't care, they won't.
It would really be just fine of those changes wouldnt really be directly be affecting your withdrawal but on the time that you would be experiencing some hardship on making withdraws and find out that
they are basing on their updated TOS then you would really be having in mind about those changes might be that intentional. This is why it would really be always important that you should read up
terms and conditions on which it would really be that needed because if you do assure yourself that there's no way that you do able to violate their terms then you do have at least sure
that they have been doing such shady act.

But on the time that you had missed out on reading those terms and on the time that it would be used against you. Then what would you do? What would be the things that you are tending
to fight for?

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komisariatku
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June 07, 2023, 01:09:09 AM
 #175

Changing of terms and conditions without notifying the users or gamblers is normal with online gambling websites? Then when you did something wrong or about to withdraw your money they will tell you that you don't read their terms and conditions, and you start arguing with them until you decide to read the ToS again and you find out that it's different.

I don't know which gambling site you play on. But if you register on a well-known and trusted gambling site, they will send you an email when the TOS changes. So if they change the TOS and don't tell you, it's not normal. I think you should leave the site.
 
i've never had a bad experience with TOS. i play the game normally and never try to cheat. I think all TOS are the same, I rarely read TOS but never had a problem with it.

I've never deposited much money, only $50 -$100. My biggest win was only about $1000. I don't know if withdrawing more than $10.000, maybe if the site will be cheating, they can ban you for violating TOS. But that's an assumption, I never win much money, I only play small bet
 
I've never played at dubious gambling sites, even though they offer a lot of bonuses. It's better to play it safe and don't try to play on gambling sites that don't have a good reputation.
 



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ethereumhunter
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June 07, 2023, 06:22:05 AM
 #176

Changing of terms and conditions without notifying the users or gamblers is normal with online gambling websites? Then when you did something wrong or about to withdraw your money they will tell you that you don't read their terms and conditions, and you start arguing with them until you decide to read the ToS again and you find out that it's different.

I don't know which gambling site you play on. But if you register on a well-known and trusted gambling site, they will send you an email when the TOS changes. So if they change the TOS and don't tell you, it's not normal. I think you should leave the site.
 
i've never had a bad experience with TOS. i play the game normally and never try to cheat. I think all TOS are the same, I rarely read TOS but never had a problem with it.

I've never deposited much money, only $50 -$100. My biggest win was only about $1000. I don't know if withdrawing more than $10.000, maybe if the site will be cheating, they can ban you for violating TOS. But that's an assumption, I never win much money, I only play small bet
 
I've never played at dubious gambling sites, even though they offer a lot of bonuses. It's better to play it safe and don't try to play on gambling sites that don't have a good reputation.
That's why we have to really confirm the rules and maybe ask the support service whether there have been changes in the rules or they are still the same as before. It's important to ensure everything before we withdraw so that we can withdraw the money smoothly and not encounter any problems. And it's true that if we play at a trusted casino, we definitely will be fine because the casino always prioritizes customer satisfaction so they will make sure everything goes well.

Trusted casinos always notify their customers if they make changes to the rules. So all members will know about it and adjust to the casino's rules. And it's better not to try to play gambling at questionable casinos because we don't know how good the service is.

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Crypt0Gore
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June 07, 2023, 06:33:40 AM
 #177

It's very hard for many people to spend their time and go through an online casino's Terms of Services, it's going to be a long reading and many don't want it, but my advice is to ask around for any casino that you can gamble on without any KYC verification or you can just make your choice through this forum.

I used to have problems with online casinos that are off this forum but when I started trying the likes of Roobet and others from this forum, I haven't had any weird problems so far, so it looks like those that are complaining really did something wrong or they are falsely accusing the online casinos.

There is a small chance of having a bad experience on any online casinos that people are presently using for gambling on this forum, go with online casinos that has reputation and you won't face any problems, just don't do anything that will put you in problem, I don't use VPN, I don't switch between ISP services, I don't change DNS here and there, changing of location can put you in problems with any online casinos.

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mak013
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June 08, 2023, 06:43:10 AM
 #178

Changing of terms and conditions without notifying the users or gamblers is normal with online gambling websites? Then when you did something wrong or about to withdraw your money they will tell you that you don't read their terms and conditions, and you start arguing with them until you decide to read the ToS again and you find out that it's different.

Some gambling websites consist of wicked owners that willingly plan to defraud their users using the ToS against them, or is this normal? Have such happened to anyone on this forum before?
It is strange situation. On the one hand - the casino changes, the rules change, the cheaters change and the casino has to change ToS. But the same time you agreed with the first version of the ToS and if there wasn`t something like "the casino can change ToS due to some situations" you can sue them. But you need some proves like screenshots at least. Unfortunately we don`t make it most times.

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avp2306
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June 08, 2023, 10:10:44 AM
 #179

Changing of terms and conditions without notifying the users or gamblers is normal with online gambling websites? Then when you did something wrong or about to withdraw your money they will tell you that you don't read their terms and conditions, and you start arguing with them until you decide to read the ToS again and you find out that it's different.

Some gambling websites consist of wicked owners that willingly plan to defraud their users using the ToS against them, or is this normal? Have such happened to anyone on this forum before?
It is strange situation. On the one hand - the casino changes, the rules change, the cheaters change and the casino has to change ToS. But the same time you agreed with the first version of the ToS and if there wasn`t something like "the casino can change ToS due to some situations" you can sue them. But you need some proves like screenshots at least. Unfortunately we don`t make it most times.

This incident happen when a user win a huge prize and they can't pay that, so the only solution they made is to change their rules so that that user will be tag as cheater then he will not be paid for the winnings he got. This situation happen so we should tag those casino doing that as scam since they can't do that on situation like this. This is one of the best reason why we need to read the TOS and get updated with it especially for whales so that casino cannot use a TOS reason when they they bag some good cash on then while legitimately playing.

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Sanitough
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June 08, 2023, 11:15:50 AM
 #180

It doesn't sound right if it's used against us gamblers because it portrays a negative image. If gambling sites were to change their Terms of Service (TOS), it should be justifiable and in compliance with government regulations or their licensing provider, to be more specific. Personally, even though most of the gambling sites I play on don't notify users about changes in the TOS, I am not worried because I have confidence that they are fair.
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