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Author Topic: Using ToS against users normal?  (Read 2833 times)
Docnaster
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August 07, 2023, 03:26:13 PM
 #361

Changing of terms and conditions without notifying the users or gamblers is normal with online gambling websites? Then when you did something wrong or about to withdraw your money they will tell you that you don't read their terms and conditions, and you start arguing with them until you decide to read the ToS again and you find out that it's different.

Some gambling websites consist of wicked owners that willingly plan to defraud their users using the ToS against them, or is this normal? Have such happened to anyone on this forum before?

We recently had the in the stake thread.
They are changing their terms all the time without notifying anybody, that's really a bad way to communicate with your customers. Also it is dangerous for us, since unknowingly we can violate some rules that have been implemented recently which results in an investigation and/or bad in the worst scenario.

On other fiat site I played in the past every change of terms was communicated with the players and had to be agreed on if you want to continue playing there. That's how it is supposed to be and any place that isn't doing it can't be trusted 100% unfortunately.

The normal way to approach this is that whenever a gambling company makes changes in their terms of services. They should rightly communicate such to their customers through email or media publication. If the customer said want to continue playing it is left for them. Could it be that the gambling owners might see that a particular change is not that important and therefore is not necessary to communicate to the players. If it is not necessary, why make the changes then?
If there is a change even in the arrangement of sentence that does not affect the meaning, it should ould be communicated to the gamblers. Otherwise no changes should be made.

..Stake.com..   ▄████████████████████████████████████▄
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August 07, 2023, 03:41:47 PM
 #362

Changing of terms and conditions without notifying the users or gamblers is normal with online gambling websites? Then when you did something wrong or about to withdraw your money they will tell you that you don't read their terms and conditions, and you start arguing with them until you decide to read the ToS again and you find out that it's different.

Some gambling websites consist of wicked owners that willingly plan to defraud their users using the ToS against them, or is this normal? Have such happened to anyone on this forum before?

We recently had the in the stake thread.
They are changing their terms all the time without notifying anybody, that's really a bad way to communicate with your customers. Also it is dangerous for us, since unknowingly we can violate some rules that have been implemented recently which results in an investigation and/or bad in the worst scenario.

On other fiat site I played in the past every change of terms was communicated with the players and had to be agreed on if you want to continue playing there. That's how it is supposed to be and any place that isn't doing it can't be trusted 100% unfortunately.

The normal way to approach this is that whenever a gambling company makes changes in their terms of services. They should rightly communicate such to their customers through email or media publication. If the customer said want to continue playing it is left for them. Could it be that the gambling owners might see that a particular change is not that important and therefore is not necessary to communicate to the players. If it is not necessary, why make the changes then?
If there is a change even in the arrangement of sentence that does not affect the meaning, it should ould be communicated to the gamblers. Otherwise no changes should be made.
I completely agree with you bud, little things as this is how most of us know casinos that are transparent to their users and those that are not, terms of service or condition of any organization is a very sensitive document or part of that organization, it is what binds the organization and the customers to a mutual understanding, any one, be it the company or the customer , who against what is contained in that document is liable to getting a lawsuit or facing some punishment, gambling casinos that understand this and ready to keep building their reputation always respect what is written in their terms and conditions or service,  they must never fail to communicate any changes to this document with their customers, no matter how insignificant they think the changes are, it is the customers 100 percent right to know.
I think every gambling casinos should copy from what Stake did when they updated their terms of service, they forced every customer to read and accept the new terms before they are granted access into the casino, that is what every online gambling casinos should be doing or do anytime they update their terms of service.

..Stake.com..   ▄████████████████████████████████████▄
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August 08, 2023, 03:54:21 AM
 #363

We recently had the in the stake thread.
They are changing their terms all the time without notifying anybody, that's really a bad way to communicate with your customers. Also it is dangerous for us, since unknowingly we can violate some rules that have been implemented recently which results in an investigation and/or bad in the worst scenario.

On other fiat site I played in the past every change of terms was communicated with the players and had to be agreed on if you want to continue playing there. That's how it is supposed to be and any place that isn't doing it can't be trusted 100% unfortunately.

Do you have a gambling account in Stake?
I want to speak not because I joined their campaign but because based on some of the facts that I experienced.
Stake did change some of their rules or conditions but there is a notification via email message and also when you enter the site there will be a notification that some of the rules have been changed and in the notification it is clearly written to agree to all the changes.

If you have an account and have been playing for a long time on the Stake site then I'm sure you will find or experience the same thing as me.

..Stake.com..   ▄████████████████████████████████████▄
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August 08, 2023, 12:32:18 PM
 #364

We recently had the in the stake thread.
They are changing their terms all the time without notifying anybody, that's really a bad way to communicate with your customers. Also it is dangerous for us, since unknowingly we can violate some rules that have been implemented recently which results in an investigation and/or bad in the worst scenario.

On other fiat site I played in the past every change of terms was communicated with the players and had to be agreed on if you want to continue playing there. That's how it is supposed to be and any place that isn't doing it can't be trusted 100% unfortunately.

Do you have a gambling account in Stake?
I want to speak not because I joined their campaign but because based on some of the facts that I experienced.
Stake did change some of their rules or conditions but there is a notification via email message and also when you enter the site there will be a notification that some of the rules have been changed and in the notification it is clearly written to agree to all the changes.

If you have an account and have been playing for a long time on the Stake site then I'm sure you will find or experience the same thing as me.
The last time I saw, there was a ToS change in Stake and it was notified to all members through a window that would appear when the user logged in to their gambling account so that they could know if there was a ToS change. Some other casinos also notify their members if there is a change in the ToS and maybe they will notify it via email because I've seen that notification come to my email. And it is the responsibility of each member to ensure that there is or is not a change in the casino ToS and they can ask the support service if they don't understand or want to know if there is a change in the ToS.

..Stake.com..   ▄████████████████████████████████████▄
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August 08, 2023, 01:06:37 PM
 #365

Changing of terms and conditions without notifying the users or gamblers is normal with online gambling websites? Then when you did something wrong or about to withdraw your money they will tell you that you don't read their terms and conditions, and you start arguing with them until you decide to read the ToS again and you find out that it's different.
Lately  I have seen this trending and if actually any casino does this, it is an dishonest behaviour and can also be said to be a breach of an agreement. I have also seen Stake heavily linked to this behaviour but I never saw a thread that they (Stake), clarified themselves on this.

That's right and it depends on each casino or exchange and as long as we can choose the casino or exchange, we definitely won't have any problem with them. And when you find a casino or exchange that is dishonest with their ToS, you can move on to other, more trustworthy places.
That is the simplest thing to do. But what happens is that some gamblers are so addicted to one casino because of their vip status, the  bonuses or the reputation of the company. So, they do no find it comfortable leaving the casino.

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August 08, 2023, 01:34:50 PM
 #366

even huge casinos and even crypto exchanges often show dishonest behavior towards ordinary users. For example, crypto casinos, where there is no need to pass the KYC, may prohibit a player from making large withdrawals. The fact is that on crypto exchanges and casinos, when withdrawing large amounts, you need to prove that you are the one withdrawing this money. And often crypto platforms at this moment provide a passport or other documents. And the exchanges, which knowingly stated that they would not ask for these documents, will force the user to undergo 10 checks, and hope that he will cancel the code and return to lose this money.
I dare you to mention one "huge" (as per your description) or reputable casino or exchange that clearly states in its terms if service that the will never ask for kyc!
Any service provider that doesn't do so shouldn't be trustedand you should deal with them with extreme caution. Even unlicensed service providers may ask you to verify your identity and there is nothing you can do about it but to comply.

Maybe he's talking about before since this KYC is not necessarily needed but time change when crypto became big and government institution notice some business running using this and now every reputable or old platforms need to conduct this requirements to their users. I guess there's no problem about it as long as the casino is reputable and have strong community that supports it.
I agree if the casino doesn't support then nothing will happen when getting started with crypto KYC, it's also important to consider what resources or tools you can use to streamline or automate your processes. While most casino exchanges require KYC there are some platforms that do not require such verification. It is important to be aware of any potential risks associated with these casino platforms without doing KYC, as they may not have the same security and regulatory standards as other exchanges. If crypto becomes big then be willing to adapt your approach as the technology evolves.
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August 08, 2023, 02:35:45 PM
 #367

it is an dishonest behaviour and can also be said to be a breach of an agreement.

Might be honest, but I doubt it will link to a breach of agreement. You know that gambling sites are very smart; they would always ensure that the TOS are always in their favor, so I don't think they will put themselves in a situation that will attract lawsuits. Now it will boils down to the debate of reputation as there are gambling sites that operate legally at yet they don't have a good reputation.

R


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August 08, 2023, 03:20:44 PM
 #368

Lately  I have seen this trending and if actually any casino does this, it is an dishonest behaviour and can also be said to be a breach of an agreement. I have also seen Stake heavily linked to this behaviour but I never saw a thread that they (Stake), clarified themselves on this.

Have Stake really changed their ToS without informing their players and used such changes to deny any withdrawals?
I find it hard to believe as Stake appears to be quite caring about being law compliant, and such practices would be illegal in vast majority of civilised countries.
It probably wasn't a breach of agreement if they had a standard clause allowing themselves to make any changes without any notice. But they could be in compliance with the agreement but still break a law, as those are two different things.

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August 08, 2023, 03:42:08 PM
 #369

Lately  I have seen this trending and if actually any casino does this, it is an dishonest behaviour and can also be said to be a breach of an agreement. I have also seen Stake heavily linked to this behaviour but I never saw a thread that they (Stake), clarified themselves on this.

Have Stake really changed their ToS without informing their players and used such changes to deny any withdrawals?
I find it hard to believe as Stake appears to be quite caring about being law compliant, and such practices would be illegal in vast majority of civilised countries.
It probably wasn't a breach of agreement if they had a standard clause allowing themselves to make any changes without any notice. But they could be in compliance with the agreement but still break a law, as those are two different things.

Some time ago I had made a dinner at stake.com, because it seemed incredible to me because everyone speaks highly of this casino, I started to play and it didn't seem bad to me , but I did receive a notification by email that they were going to make some changes and that they had everything to read, after I entered my account after a while they put the contract and I had to accept the last thing, and it's not a bad thing, things went very well, I didn't see anything strange so that they were going to harm some user or that they had an advantage over us , everything seemed normal to me, in fact I don't really know what they changed, I saw everything very well and Legal.

R


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August 09, 2023, 04:29:24 AM
 #370

We recently had the in the stake thread.
They are changing their terms all the time without notifying anybody, that's really a bad way to communicate with your customers. Also it is dangerous for us, since unknowingly we can violate some rules that have been implemented recently which results in an investigation and/or bad in the worst scenario.

On other fiat site I played in the past every change of terms was communicated with the players and had to be agreed on if you want to continue playing there. That's how it is supposed to be and any place that isn't doing it can't be trusted 100% unfortunately.

Do you have a gambling account in Stake?
I want to speak not because I joined their campaign but because based on some of the facts that I experienced.
Stake did change some of their rules or conditions but there is a notification via email message and also when you enter the site there will be a notification that some of the rules have been changed and in the notification it is clearly written to agree to all the changes.

If you have an account and have been playing for a long time on the Stake site then I'm sure you will find or experience the same thing as me.
The last time I saw, there was a ToS change in Stake and it was notified to all members through a window that would appear when the user logged in to their gambling account so that they could know if there was a ToS change. Some other casinos also notify their members if there is a change in the ToS and maybe they will notify it via email because I've seen that notification come to my email. And it is the responsibility of each member to ensure that there is or is not a change in the casino ToS and they can ask the support service if they don't understand or want to know if there is a change in the ToS.
Now that's what actually happened, the Stake team has also given notification to all existing customers when there is a change in the rules or their Tos, so it's not quite right if someone says that Stake doesn't notify anyone of changes to the Tos, because it's clear on the initial page when entering there is also request for approval of the change.
Everything depends on us as customers whether to agree to it or not but what is clear is that the changes made by Stake are also for the common good and the operational continuity of the gambling site itself so that we as customers must accept any changes that exist.

I have been playing with Stake for a long time and every provision or Tos that has been changed has always been notified so that I can always understand these changes.

..Stake.com..   ▄████████████████████████████████████▄
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LUCKMCFLY
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August 09, 2023, 06:19:38 AM
 #371

We recently had the in the stake thread.
They are changing their terms all the time without notifying anybody, that's really a bad way to communicate with your customers. Also it is dangerous for us, since unknowingly we can violate some rules that have been implemented recently which results in an investigation and/or bad in the worst scenario.

On other fiat site I played in the past every change of terms was communicated with the players and had to be agreed on if you want to continue playing there. That's how it is supposed to be and any place that isn't doing it can't be trusted 100% unfortunately.

Do you have a gambling account in Stake?
I want to speak not because I joined their campaign but because based on some of the facts that I experienced.
Stake did change some of their rules or conditions but there is a notification via email message and also when you enter the site there will be a notification that some of the rules have been changed and in the notification it is clearly written to agree to all the changes.

If you have an account and have been playing for a long time on the Stake site then I'm sure you will find or experience the same thing as me.
The last time I saw, there was a ToS change in Stake and it was notified to all members through a window that would appear when the user logged in to their gambling account so that they could know if there was a ToS change. Some other casinos also notify their members if there is a change in the ToS and maybe they will notify it via email because I've seen that notification come to my email. And it is the responsibility of each member to ensure that there is or is not a change in the casino ToS and they can ask the support service if they don't understand or want to know if there is a change in the ToS.
Now that's what actually happened, the Stake team has also given notification to all existing customers when there is a change in the rules or their Tos, so it's not quite right if someone says that Stake doesn't notify anyone of changes to the Tos, because it's clear on the initial page when entering there is also request for approval of the change.
Everything depends on us as customers whether to agree to it or not but what is clear is that the changes made by Stake are also for the common good and the operational continuity of the gambling site itself so that we as customers must accept any changes that exist.

I have been playing with Stake for a long time and every provision or Tos that has been changed has always been notified so that I can always understand these changes.

It is like this , I remember very well when everyone was notified that the coughs were going to change, and in part, it seemed to me something normal in every casino , I did not see anything strange or Strange, or Suspicious , generally in stake.co They do things in a very transparent way and that everyone can see that there is nothing hidden.

Now, I know that there are sites that change their Tos without saying anything, or much less notify the players, and that is without a doubt a clear violation of the player's rights, and it is not something that looks very good or correct, of course In fact ,these types of things are totally reportable and the casino can receive a harsh sanction, because that is not done, in the particular case that it is done because a user or several users are earning a lot and things can change thanks to that, well it is something that is not right.

I have seen some casinos there, that have messed with affiliate marketing, and that the profits they had there no longer go completely to the Players but also to the casino , and I don't know very well if that movie could not be made So by the casino in favor of the casino, obviously those movements are the ones that harm the players, because many benefit from the affiliate programs and in fact people obtain passive income thanks to that , now the income is not the same, despite all the work that was done previously, this tells me that it may be a case of violation of the Tos, because the rules change from one day to the next and the people who are doing their recruiting work for the casino , well now they have to do the Double so that they can have the same profits , I also consider that it can be called a violation of the Coughs.


Of course, those things that are so simple for a casino but so significant for a player are not liked by anyone, because they limit you to win, in fact if you were earning with passive income there, they will no longer be the same, for me as far as In particular , behavior like this will make me leave the casino and not be there anymore , because in any case , I can't delete that facility or that program and that's it.

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August 09, 2023, 07:21:47 AM
 #372

Changing of terms and conditions without notifying the users or gamblers is normal with online gambling websites? Then when you did something wrong or about to withdraw your money they will tell you that you don't read their terms and conditions, and you start arguing with them until you decide to read the ToS again and you find out that it's different.
Gambling websites reserve the right to change their terms and conditions at any time but must notify all their customers on their behalf. Otherwise, they must act outside the rules. This will make them suspect that they are not really being honest with any gambler. If anyone conducts their gambling on a fake or scam site then they are responsible for it and they are sure to lose their money. So before gambling must choose a good site otherwise one may get scammed.

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August 09, 2023, 02:47:36 PM
 #373

Changing of terms and conditions without notifying the users or gamblers is normal with online gambling websites? Then when you did something wrong or about to withdraw your money they will tell you that you don't read their terms and conditions, and you start arguing with them until you decide to read the ToS again and you find out that it's different.
Gambling websites reserve the right to change their terms and conditions at any time but must notify all their customers on their behalf. Otherwise, they must act outside the rules. This will make them suspect that they are not really being honest with any gambler. If anyone conducts their gambling on a fake or scam site then they are responsible for it and they are sure to lose their money. So before gambling must choose a good site otherwise one may get scammed.
A really sudden change in the rules of a casino, if it is not caused, of course, by force majeure circumstances, should always be perceived by the players of this casino with caution and should be taken as a signal in order to understand the reasons for such changes. 
I believe that serious large casinos should always notify their users of changes to the ToS in advance and with justification for the reasons for such changes. 
Another good reason, of course, is the requirements of the changed local legislation, which the casino cannot but take into account in its work.  But in this case, the notification is made in advance in a planned manner.  And the entry into force of the amended rules for using the casino takes place from some predetermined date. 

So, if a casino suddenly and insufficiently reasonably changes the rules for using their casino, this should always be suspicious.

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Doan9269
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August 09, 2023, 03:29:07 PM
 #374

We recently had the in the stake thread.
They are changing their terms all the time without notifying anybody, that's really a bad way to communicate with your customers. Also it is dangerous for us, since unknowingly we can violate some rules that have been implemented recently which results in an investigation and/or bad in the worst scenario.

On other fiat site I played in the past every change of terms was communicated with the players and had to be agreed on if you want to continue playing there. That's how it is supposed to be and any place that isn't doing it can't be trusted 100% unfortunately.

Do you have a gambling account in Stake?
I want to speak not because I joined their campaign but because based on some of the facts that I experienced.
Stake did change some of their rules or conditions but there is a notification via email message and also when you enter the site there will be a notification that some of the rules have been changed and in the notification it is clearly written to agree to all the changes.

If you have an account and have been playing for a long time on the Stake site then I'm sure you will find or experience the same thing as me.
The last time I saw, there was a ToS change in Stake and it was notified to all members through a window that would appear when the user logged in to their gambling account so that they could know if there was a ToS change. Some other casinos also notify their members if there is a change in the ToS and maybe they will notify it via email because I've seen that notification come to my email. And it is the responsibility of each member to ensure that there is or is not a change in the casino ToS and they can ask the support service if they don't understand or want to know if there is a change in the ToS.

Casinos don't use their ToS against their users, i will better advise that gamblers should always take heed to whatever requirements is needed from these casinos and they should make provisions for it, ToS are prone to review in which most of the users always got notified by their platforms on possible changes they may encounter along the line, this is not intended to abise the user's right but to reshape their policies and make them offer the best they have to give out to gamblers, exception are scam or untrusted casinos with no reputation, it's always important to make research on them before using any gambling platform.
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August 10, 2023, 06:50:32 AM
 #375

That is the simplest thing to do. But what happens is that some gamblers are so addicted to one casino because of their vip status, the  bonuses or the reputation of the company. So, they do no find it comfortable leaving the casino.
When someone has made it to the VIP level, there is usually a feeling of not wanting or being uncomfortable leaving the casino because they have made it to that VIP level. If they move to another casino, they will have to fight again from the bottom and it will require a lot of money to reach the VIP level in that casino. But the casino is not going to use its TOS against its users but the casino is showing that its users should be able to follow its rules and not try to break them.

Now that's what actually happened, the Stake team has also given notification to all existing customers when there is a change in the rules or their Tos, so it's not quite right if someone says that Stake doesn't notify anyone of changes to the Tos, because it's clear on the initial page when entering there is also request for approval of the change.
Everything depends on us as customers whether to agree to it or not but what is clear is that the changes made by Stake are also for the common good and the operational continuity of the gambling site itself so that we as customers must accept any changes that exist.

I have been playing with Stake for a long time and every provision or Tos that has been changed has always been notified so that I can always understand these changes.
That's right. Stake has notified all its users who log in to their gambling accounts via the notification they will see. But it is also up to each user to take the time to look at the changes in the rules so they can understand them and stay abreast of the new rules. All users are responsible for making sure they are aware of any changes. The casino must also notify if there is a change in the rules so that there is no accusation that the casino is using the change in the rules to deceive its users.

Casinos don't use their ToS against their users, i will better advise that gamblers should always take heed to whatever requirements is needed from these casinos and they should make provisions for it, ToS are prone to review in which most of the users always got notified by their platforms on possible changes they may encounter along the line, this is not intended to abise the user's right but to reshape their policies and make them offer the best they have to give out to gamblers, exception are scam or untrusted casinos with no reputation, it's always important to make research on them before using any gambling platform.
Agreeing to the rules or TOS of the casino is the user's responsibility because they have the option to keep using the casino even if the casino changes its rules one day. And if they object to the changing casino rules, they can move to another casino and the previous casino will surely allow them to move. We, as users, also have to be wise in dealing with regulations that might change again at the casino so that we can decide to keep using the casino or move to another casino. Don't feel forced to stay in the casino after it changes its rules, as plenty of other casinos may suit what they want.

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August 10, 2023, 07:54:39 AM
 #376

it is an dishonest behaviour and can also be said to be a breach of an agreement.

Might be honest, but I doubt it will link to a breach of agreement. You know that gambling sites are very smart; they would always ensure that the TOS are always in their favor, so I don't think they will put themselves in a situation that will attract lawsuits. Now it will boils down to the debate of reputation as there are gambling sites that operate legally at yet they don't have a good reputation.
I know that casinos are smart and they will not put themselves in a situation that will endanger their activities in the eyes of the law. Are you suggesting that casinos will have a clause such as this in their ToS; The company is liable to change any of the above Terms of Service at any time even without the consent of their customers. If there be a clause like this, it therefore means that the casinos are free to change their terms of service at their discretion.

Lately  I have seen this trending and if actually any casino does this, it is an dishonest behaviour and can also be said to be a breach of an agreement. I have also seen Stake heavily linked to this behaviour but I never saw a thread that they (Stake), clarified themselves on this.
X

Some time ago I had made a dinner at stake.com, because it seemed incredible to me because everyone speaks highly of this casino, I started to play and it didn't seem bad to me , but I did receive a notification by email that they were going to make some changes and that they had everything to read, after I entered my account after a while they put the contract and I had to accept the last thing,
Nice to hear from you, if they (Stake), sent a notification to you via email and you later logged in and confirmed the change. It therefore means that they are not being fraudulent. When stories like this come up, many people always manufacture different versions of stories.

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August 10, 2023, 09:22:28 AM
 #377

it is an dishonest behaviour and can also be said to be a breach of an agreement.

Might be honest, but I doubt it will link to a breach of agreement. You know that gambling sites are very smart; they would always ensure that the TOS are always in their favor, so I don't think they will put themselves in a situation that will attract lawsuits. Now it will boils down to the debate of reputation as there are gambling sites that operate legally at yet they don't have a good reputation.
I know that casinos are smart and they will not put themselves in a situation that will endanger their activities in the eyes of the law. Are you suggesting that casinos will have a clause such as this in their ToS; The company is liable to change any of the above Terms of Service at any time even without the consent of their customers. If there be a clause like this, it therefore means that the casinos are free to change their terms of service at their discretion.


Liable is not the right term; it should be 'reserves the right to change any of the above terms...'. However, a regulated casino can only change its terms if it's lawful or would not violate the guidelines of a license provider. Therefore, there's nothing to worry about because as long as it's legal, it's usually right.

R


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August 12, 2023, 08:51:04 PM
 #378

The last time I saw, there was a ToS change in Stake and it was notified to all members through a window that would appear when the user logged in to their gambling account so that they could know if there was a ToS change. Some other casinos also notify their members if there is a change in the ToS and maybe they will notify it via email because I've seen that notification come to my email. And it is the responsibility of each member to ensure that there is or is not a change in the casino ToS and they can ask the support service if they don't understand or want to know if there is a change in the ToS.
That's great. It only shows that these casinos are fair and they are afraid to get blamed once the user experience a problem just because they didn't noticed the change in TOS. Some customers might missed their emails or they are not a fan of checking it, so having a notification right after we login is a good one. Then there are costumers who play rarely but can check their emails so having the changes being emailed is also a good one.

Casino can do both and if possible maybe they can also send it through sms. Maybe some terms are not clear or hard to understand for us who are slow so indeed that we should make it a habit to ask than get in trouble. 

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August 12, 2023, 09:33:32 PM
 #379

The last time I saw, there was a ToS change in Stake and it was notified to all members through a window that would appear when the user logged in to their gambling account so that they could know if there was a ToS change. Some other casinos also notify their members if there is a change in the ToS and maybe they will notify it via email because I've seen that notification come to my email. And it is the responsibility of each member to ensure that there is or is not a change in the casino ToS and they can ask the support service if they don't understand or want to know if there is a change in the ToS.
That's great. It only shows that these casinos are fair and they are afraid to get blamed once the user experience a problem just because they didn't noticed the change in TOS. Some customers might missed their emails or they are not a fan of checking it, so having a notification right after we login is a good one. Then there are costumers who play rarely but can check their emails so having the changes being emailed is also a good one.

Casino can do both and if possible maybe they can also send it through sms. Maybe some terms are not clear or hard to understand for us who are slow so indeed that we should make it a habit to ask than get in trouble. 
Thats a good gesture to be done by a casino and its not shocking for Stake to do so, considering that they are one of the most popular and old time running casino that we do have on which it is really just that right

that they would really be doing things to be transparent as much as possible on which this is the community do prefer and like the most.This is why it would really be just that wise that you should really be trusting and sticking with these kind of platforms which we do see that transparency and fairness is there. We know that issues and violations could really be possibly be applied on these sudden terms and conditions changes on which if this one is really happening on a casino which it isnt fair and legit then they would really be making out some possible excuses in this regard which it do really sucks if this one happens.

This should really be that standard and also i do prefer on having that pop out thing about those changes rather than on sending it on email since not all would really be having the time
on visiting out their emails on day to day basis on which this would be most likely be skipped out.

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August 12, 2023, 10:03:29 PM
 #380

The last time I saw, there was a ToS change in Stake and it was notified to all members through a window that would appear when the user logged in to their gambling account so that they could know if there was a ToS change. Some other casinos also notify their members if there is a change in the ToS and maybe they will notify it via email because I've seen that notification come to my email. And it is the responsibility of each member to ensure that there is or is not a change in the casino ToS and they can ask the support service if they don't understand or want to know if there is a change in the ToS.
That's great. It only shows that these casinos are fair and they are afraid to get blamed once the user experience a problem just because they didn't noticed the change in TOS. Some customers might missed their emails or they are not a fan of checking it, so having a notification right after we login is a good one. Then there are costumers who play rarely but can check their emails so having the changes being emailed is also a good one.

That process is the standard operating procedure.  If any changes is done on the Terms of Service then it should be announced to all users.  Sadly not all casino does that.  They undermine the rights of their player by just implementing changes without notifying their users.  This often result in confusion and at the same time a lose to the users.  Although users have the responsibility to update themselves but they have the right to be notified if changes is about to happen.

Casino can do both and if possible maybe they can also send it through sms. Maybe some terms are not clear or hard to understand for us who are slow so indeed that we should make it a habit to ask than get in trouble. 

If in case there are terms hard to understand, we can always ask customer support how that term works.  I bet they will gladly explain that term to us.
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