We obviously want to avoid promoting anyone that is generally known for being shady (we're currently re-reviewing the feedback on Bitstarz, as mentioned) but we'll want to list some lesser known brands that we've had a good experience of.
Preventing shady casinos from existing and helping to showcase genuine and quality casinos I believe is one of the major reasons why reviews are done and I stand to be corrected if I am wrong but from observations, I have seen a good review feedback from your website on a shaddy casino well known for their negative attitude and here you are telling us you talk with casinos before you review them and I ask you a question, who in the best place is better option asking questions about a casino? Are the casinos the ones patronizing their games? Who in the next place do you think should be able to respond to questions as regards to user experience of a casino.
Asking a casino some questions about their services is like you making them be a judge in their own case which is not right and you do not expect an honest feedback or response from them because they would want to seal up their loopholes making them look alright and reliable when in the real sense they are not. I think the idea of asking casino questions is not ok to go buy because you would never get an honest answer from them but rather public opinion for instance gamblers who have patronized the casino can be in a better position to say something. If there is anything a review site should possibly want from a casino I guess it should be their policies, terms and conditions of service. These would help set the records for them while the gamblers do the sayings on their experience with the casino.
If you're referring to Bitstarz, yes, our review was positive because our own experience has been positive. It's also one of the oldest and most popular crypto casinos and has been reviewed positively by most major review sites (BCKings, Gosu, CoinGambling, BBC), as we've previously pointed out.
If you choose any major crypto casino and google their brand name + "scam" you will find numerous claims, even if the casino is generally considered legitimate. Try it with Stake for example. Illegitimate claims can make it difficult to identify legitimate claims and popular operators all get them.
Having said that we have already removed Bitstarz while we're re-reviewing their particular claims.
Also, our reviews are not based on what a casino tells us about themselves but based on our experiences actually
playing at the casino.
Hope that clarifies things.
All you have said is not in any ways a concern to me but for good opinion and Service delivery I had to make an input.
It is generally known about bitstarz to be a Scam casino but on your review site it fit a clear pass meaning it has no issues. If I may ask did you really do a proper survey by also asking gamblers who have patronized the casino before because in only doing so, you can be able to get something tangible information about the casino to write about but it seems you didn't looking at your response in you agreeing to removing it for the intereem means you did not do due diligence before giving it a pass on your website.
Lastly, you said you write from your experience playing it as a casino then I do not think you can get a concrete information to do a review without looking outward to other gamblers who have patronized the casino. You alone can not get what it takes to get or do a clean review as it would be distorted and inaccurate. Do well to include other modalities for your review to be adequate.
Do not forget that a tree can not make up a forest likewise you too can not just make up a review on your own.