Coinplay CONFISCATING 291mbtc of fair NBA winnings

[Mahdirakib]

A players balance does not belongs to the player always. When a player is earning the balance from manipulation, abusing terms, abusing bonus, fixing match, arbitraging that is not appreciated by any sportsbook then the balance is not his, even the deposit they made can be confiscated by the sportsbook according to their terms.

In that case, the betting site should have the valid proof against the users. But Coinplay has made their final decision by saying this to the mediator

In accordance with the rules of the service - we have the right to close the player's account if the player violates our rules, which was revealed by our Risk & Fraud department.

Coinplay representative hadn't provided the necessary evidence to the mediator team. While it was their last response in the forum for resolving the issue

We meant to say that you should open a complaint on Askgamblers, where we both will provide the necessary details for them to review your case.

Coinplay representative hasn't acted professionally. They haven't said anything about this issue after that. In the meantime, they used some Bitcointalk account to oppose flag. And there was suspicious activity on those accounts which has been pointed out by Ratimov.

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[TwitchySeal]

Please do not ever give a casino a pass because they returned a deposit and only kept player winnings.

I will suggest you not give a pass to a player too when you do not know if he was manipulating you, hiding information from you. You have no way to verify anything except trusting him. In fact you and me have no way to verify anything presented by the sportsbook too.

A pass for what?  They agreed to use a third party to arbitrate.  Ruling was in favor of player.  

Consider the facts and then reconsider your stance.  

Player:
- Gives detailed explanation of situation.  Provides evidence.
- Gives site permission to share any evidence.
- Offers to go to arbitration, gives permission to site to share all info with third party.
- Result of arbitration in their favor.


Casino:
- Does not provide any details or even a specific accusation.
- Agrees to arbitration, loses.
- Still doesn't pay.
- Ghosts forum.
- Only been around for 6 months.
- Obvious ties to the longest running scam casino on the forum that is well known for freerolling players by making vague accusations against winners, seizing their profit, returning only their deposit and then going silent.


Why would you defend the casino?  And yes, that is what you're doing.

[SirJohnVonSlotty]

In this case it's obvious that Coinplay doesn't want to allocate resources to resolve this, so everything that you've said is on point, except this:

Why would you defend the casino?  And yes, that is what you're doing.

I would say that she's defending the general process on how we treat scam accusations, not the casino itself. It's good to talk these things trough and have different opinions, it will help with other scam accusations later on.

[BitcoinGirl.Club]

Consider the facts and then reconsider your stance.  

Player:
- Gives detailed explanation of situation.  Provides evidence.
- Gives site permission to share any evidence.
- Offers to go to arbitration, gives permission to site to share all info with third party.
- Result of arbitration in their favor.


Casino:
- Does not provide any details or even a specific accusation.
- Agrees to arbitration, loses.
- Still doesn't pay.
- Ghosts forum.
- Only been around for 6 months.
- Obvious ties to the longest running scam casino on the forum that is well known for freerolling players by making vague accusations against winners, seizing their profit, returning only their deposit and then going silent.

It's not that I am not aware. Of course I am aware but why don't you consider the response from the license providers too? That does not seems the OP is innocent. Or you are saying licensor are protecting their clients and risking their reputation for 100s of other casinos they provided license.

Why would you defend the casino?  And yes, that is what you're doing.

Do you really think I am defending a specific casino? Since you asked [not sure why] then let me ask the same. Don't you think you are defending the OP blindly? Defending him just because he posted something which looks like legit to you but truth is you and I can not prove if that is indeed legit. Haven't we seen such accusations all the time against other casinos? Common accusations:

Casino x banned my account
Casino x confiscated my deposit
Casino x not responding to my PMs
Casino x is a scam
Casino x is 1xbit
Casino x do not pay my winning.

The entire scan accusation filled with such type of threads but it seems all your focus is one defending OP and seeing a specific casino should go down to the hole.
Why?

[Slow death]

Consider the facts and then reconsider your stance.  

Player:
- Gives detailed explanation of situation.  Provides evidence.
- Gives site permission to share any evidence.
- Offers to go to arbitration, gives permission to site to share all info with third party.
- Result of arbitration in their favor.


Casino:
- Does not provide any details or even a specific accusation.
- Agrees to arbitration, loses.
- Still doesn't pay.
- Ghosts forum.
- Only been around for 6 months.
- Obvious ties to the longest running scam casino on the forum that is well known for freerolling players by making vague accusations against winners, seizing their profit, returning only their deposit and then going silent.

It's not that I am not aware. Of course I am aware but why don't you consider the response from the license providers too? That does not seems the OP is innocent. Or you are saying licensor are protecting their clients and risking their reputation for 100s of other casinos they provided license.

Why would you defend the casino?  And yes, that is what you're doing.

Do you really think I am defending a specific casino? Since you asked [not sure why] then let me ask the same. Don't you think you are defending the OP blindly? Defending him just because he posted something which looks like legit to you but truth is you and I can not prove if that is indeed legit. Haven't we seen such accusations all the time against other casinos? Common accusations:

Casino x banned my account
Casino x confiscated my deposit
Casino x not responding to my PMs
Casino x is a scam
Casino x is 1xbit
Casino x do not pay my winning.

The entire scan accusation filled with such type of threads but it seems all your focus is one defending OP and seeing a specific casino should go down to the hole.
Why?

well, in what thread have we seen this kind of stuff?

hi @CoinPlay_official
I deposited money into Coinplay today and after placing a few bets, I realized that my account was closed.
I can no longer access my account. I emailed the security team and they told me that my account has been closed.

can you help me ?

id number :620934467

Hi robertolsona,

You should now be able to withdraw your deposit. Our security team has provided the reasons for the termination of our collaboration and account closure. As Mahdirakib correctly pointed out above, we cannot share specific evidence leading to account closures. It's a matter of policy and privacy.

Thank you

The answer is quite simple:

in the 1xbit thread, they are the same way of operating, this strategy of returning the deposit when the player wins is a long-term scam strategy, when the customer loses all bets the casino is not telling the customer that they have detected cheating and that for this reason they will return the deposit, or am I wrong? Has anyone here ever seen a casino come here and say that their customer lost all their money in the casino but that the casino team detected cheating and for that reason they will return the entire deposit amount? that doesn't happen, it only happens when people win money at the casino. and this meaningless excuse that they can't show proof that the customer is cheating because it could expose the casino's investigative methods, honestly does anyone here still believe in this meaningless excuse?

when you have a case like that of OP? it's not the OP who should post proof, it's the casino (the accuser who should post proof to the public) and when the accuser doesn't want to post proof then he should pay everything the player won, that's quite simple, for that reason I support the flag and I advise people not to use this casino, it is unacceptable that a casino simply accuses a customer of cheating, and does not pay him his winnings and also does not want to post proof that led the casino to withhold the player's winnings. we cannot blindly trust the casino, today is OP's case, tomorrow will someone else have their account closed and why? the casino has detected cheating, but where is this proof? oh we just have to trust the word of the casino, so in 1 month we will have more similar cases

[TwitchySeal]

It's not that I am not aware. Of course I am aware but why don't you consider the response from the license providers too?

I did consider the response from the license provider.  I consider it bullshit.  In 5 + years I've never seen or even heard of curacao or a curacao master license helping a player or actually investigating. The only time I can think of anyone speaking up about any sort of dispute is when they defended 1xbit.  (1xbit was ultimately forced into bankruptcy after breifly having it overruled, which was when curacao made that statement.  

Do you really think I am defending a specific casino?

Yes.  You're defending coinplay.  You're doing it this very post.  By bringing up all the way OP could be guilty, or making it seem like the statement from their license holder somehow justifies anything despite the fact that coinplay agreed to use askgamblers.  Askgamblers ruled in favor of OP.  Coinplay didn't pay and just stopped posting.

Since you asked [not sure why] then let me ask the same. Don't you think you are defending the OP blindly? Defending him just because he posted something which looks like legit to you but truth is you and I can not prove if that is indeed legit. Haven't we seen such accusations all the time against other casinos? Common accusations:

Casino x banned my account
Casino x confiscated my deposit
Casino x not responding to my PMs
Casino x is a scam
Casino x is 1xbit
Casino x do not pay my winning.

The entire scan accusation filled with such type of threads but it seems all your focus is one defending OP and seeing a specific casino should go down to the hole.
Why?

I've participated in many scam accusation threads.  

I'm defending OP because of the way coinplay has handled the situation.

They agreed to use askgamblers.  Askgamblers ruled in favor of OP.  Coinplay didn't pay and just stopped posting.


Let me say that again:

They agreed to use askgamblers.

Askgamblers ruled in favor of OP.

Coinplay didn't pay and just stopped posting.

[BitcoinGirl.Club]

I've participated in many scam accusation threads.  

I don't understand why you need to state something to prove your worth, do you need an approval?  None of us are unknown and nothing to prove or approve to each others.

I'm defending OP because of the way coinplay has handled the situation.

They agreed to use askgamblers.  Askgamblers ruled in favor of OP.  Coinplay didn't pay and just stopped posting.


Let me say that again:

They agreed to use askgamblers.

Askgamblers ruled in favor of OP.

Coinplay didn't pay and just stopped posting.

It's obvious, you and me are not seeing a thing from the same angle. Whatever is your reason to give every benefit of doubt to the OP [it's like you were there when OP was creating the account and gambling on the site] but not co-operating with askgamblers from coinplay is true and the same way the response from the licenses provider is true too [not matter how you justify their response].

Askgamblers closed the case because they did not receive enough information from Coinplay, not that they were approving OP's case and certifying the case is a win in favour of the OP. The license provide in fact provided a good reason [although we don't know how was it verified] but it seems you are blinded in that part but very active in askgamblers part. Indicates again, you and me are not seeing the case from the same page.

Do you really think I am defending a specific casino?

Yes.  You're defending coinplay.  You're doing it this very post.

This very post is about Coinplay, not about sportsbet.io, Stake.com, Rollbit, Duelbits, FortuneJack. What do you expect, to talk about all on this thread?

[JollyGood]

I already left negative feedback for Coinplay some time back (because of their whole conduct throughout the scam allegation) even though I am late posting in this thread, I wanted to highlight what you wrote because that is ultimately what forum members opinions most probably should be based on.

In the end there should be no serious debate about what did or did not take place between the OP and Coinplay because after AskGamblers made their ruling that road is now closed. Anyway, since both parties agreed to take their claim and counter-claim to AskGamblers the common sense outcome would be to accept their judgement otherwise why agree to let AskGamblers evaluate the allegation.

Coinplay have destroyed their reputation in this forum over a 0.291 BTC payout and the chances are they will never be able to repair the damage even if they return and pay the OP what he is owed. Will the flags and feedback be revised/removed by all those tagged?

I've participated in many scam accusation threads.  

I'm defending OP because of the way coinplay has handled the situation.

They agreed to use askgamblers.  Askgamblers ruled in favor of OP.  Coinplay didn't pay and just stopped posting.

Let me say that again:

They agreed to use askgamblers.

Askgamblers ruled in favor of OP.

Coinplay didn't pay and just stopped posting.

[TwitchySeal]

I've participated in many scam accusation threads.

I don't understand why you need to state something to prove your worth, do you need an approval?  None of us are unknown and nothing to prove or approve to each others.

You know that's not the reason I made that statement.

You know that I was directly responding to what you said about me:

The entire scan accusation filled with such type of threads but it seems all your focus is one defending OP and seeing a specific casino should go down to the hole.

Trying to make it appear the way you are, when I was literally just responding to your bullshit claim is messed up.



As for the rest, just read Jollygoods post.  That's what I've been trying to explain to you this whole time.  This is not a complicated case so I'm not going to waste any more time going back and forth with your ridiculous and disingenuous arguments.