How Confident Are You In The Reliability of the KYC system

[Saint-loup]

KYC or

Know Your Client (KYC) is a standard in the investment industry that ensures advisors can verify a client's identity and know their client's investment knowledge and financial profile.

Reference: https://www.investopedia.com/terms/k/knowyourclient.asp

is part of what we agreed when we sign up to play in casinos but lately I've been reading a lot of complaints
about casinos on how they accept their players' KYC, is it possible that they can decline a person's credentials even though he swore that he submit all the right documents and even undergo a video call to establish his identity?

Take note, Casinos will ask or demand a KYC if there's a big winning involved, is this one of their ways to scam their players?


(don't want to make reference to any casino because other casinos could implement this).

Both parties the player and the casino can agree to do a mediation through third-party/parties. but do you think it has bad consequences if the third party proves the player is right in establishing his identity, then the casino's KYC is not reliable?

If the third-party proved that the casino is right but the player swore that he submit all the documents and is willing to do the extra mile to establish his identity, can we conclude that Casino's KYC procedure is different and we have the right to know how and what system they are using to decline our submission because we can be the next to suffer from this Casinos' KYC system?

No casino don't always ask for KYC for big winnings. If the player is a losing one, spending his money there, they won't demand anything. They will leave him alone in order to let him continue to gamble here. But if the customer is a winning one, they will ask for a KYC, even if he hasn't made any substantial gains till now.

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[aioc]

If the said gambling site declined or reject the KYC done by the concern player, they should at least provide a clear reason why it ended up fail. Also in case of failure,  they shouldn't have the authority right away to just touched the user account balance. More attempts should be given to the user until finally able to submit a clear requirements. They can't just say 'declined' without any reason.

Yes, I agree they should always give the player a chance to verify or establish his identity, there's money involved here and it will hurt the player emotionally knowing that it's his money and his submission is declined, and if they cannot establish the identity they should employ other means or give a valid and clear reason why its rejected maybe the picture is not clear or there are words that they do not understand, they should tell the player why the submission is declined.
What I mean is to exert all methods to verify the account and if all else fails then they can decline.

[Hispo]

I personally think that in the future, casinos may only to accept documents that are cryptographically signed to go through the process of identification.
For example, it is becoming more common for passports and ID cards to have a chip included that when scanned with a NFC abled phone it can transmit much of the personal information of the person and also some bio-metric data.

That  is the future, whether we like it or not. It may become more intrusive to the privacy of gamblers, because in theory that would mean a casino could store our bio-metric information, but in that way a third party would not be necessary because the issuer (our nations government in this case) would provide public keys for anyone to verify whether the data is legitimate or not.

In the end, casinos won't have to trust either just verify. Hopefully, law will demand them to delete any bio-metric information after the KYC is done. 

[kamvreto]

~snip~That  is the future, whether we like it or not. It may become more intrusive to the privacy of gamblers, because in theory that would mean a casino could store our bio-metric information, but in that way a third party would not be necessary because the issuer (our nations government in this case) would provide public keys for anyone to verify whether the data is legitimate or not.

In the end, casinos won't have to trust either just verify. Hopefully, law will demand them to delete any bio-metric information after the KYC is done. 

Not only the privacy of the gambler, but the privacy of everyone who wants to be involved will be compromised. Rules with KYC will indeed inhibit crimes that take advantage of casinos such as money laundering. This will only be an option for those who don't mind KYC and those who don't agree can look for other casinos that don't implement KYC.
The current casino rule is to determine through the amount of money that is wagered or will be withdrawn. If it exceeds a certain amount then they are required to do KYC.

[Asuspawer09]

KYC or

Know Your Client (KYC) is a standard in the investment industry that ensures advisors can verify a client's identity and know their client's investment knowledge and financial profile.

Reference: https://www.investopedia.com/terms/k/knowyourclient.asp

is part of what we agreed when we sign up to play in casinos but lately I've been reading a lot of complaints
about casinos on how they accept their players' KYC, is it possible that they can decline a person's credentials even though he swore that he submit all the right documents and even undergo a video call to establish his identity?

Take note, Casinos will ask or demand a KYC if there's a big winning involved, is this one of their ways to scam their players?


(don't want to make reference to any casino because other casinos could implement this).

Both parties the player and the casino can agree to do a mediation through third-party/parties. but do you think it has bad consequences if the third party proves the player is right in establishing his identity, then the casino's KYC is not reliable?

If the third-party proved that the casino is right but the player swore that he submit all the documents and is willing to do the extra mile to establish his identity, can we conclude that Casino's KYC procedure is different and we have the right to know how and what system they are using to decline our submission because we can be the next to suffer from this Casinos' KYC system?

I'm, not a fan of KYC especially on gambling websites recently there was a mass phishing happened in my country on a bank, It becomes trending since there are a lot of people who just lose their money and most of the people think that there was a breach on the security of the bank but after the investigation, they find out that it was probably because people connect their bank to a phishing website which is a popular gambling website which is trending in our country.

This gambling website is advertised by a lot of influencers on Facebook and a lot of people think that it is a legitimate website, and probably stores all of the MPIN code that is needed to open the account.

With that I don't trust any gambling website or casino with my information, I mean its already a thing on a lot of gambling websites so they don't require KYC, I mean it wasn't really needed to gamble anyway, I guess this was already a red flag for me especially if its a gambling website.

[Rabi3]

KYC or

Know Your Client (KYC) is a standard in the investment industry that ensures advisors can verify a client's identity and know their client's investment knowledge and financial profile.

Reference: https://www.investopedia.com/terms/k/knowyourclient.asp

is part of what we agreed when we sign up to play in casinos but lately I've been reading a lot of complaints
about casinos on how they accept their players' KYC, is it possible that they can decline a person's credentials even though he swore that he submit all the right documents and even undergo a video call to establish his identity?

Take note, Casinos will ask or demand a KYC if there's a big winning involved, is this one of their ways to scam their players?


(don't want to make reference to any casino because other casinos could implement this).

Both parties the player and the casino can agree to do a mediation through third-party/parties. but do you think it has bad consequences if the third party proves the player is right in establishing his identity, then the casino's KYC is not reliable?

If the third-party proved that the casino is right but the player swore that he submit all the documents and is willing to do the extra mile to establish his identity, can we conclude that Casino's KYC procedure is different and we have the right to know how and what system they are using to decline our submission because we can be the next to suffer from this Casinos' KYC system?

in my opinion, things should be forward and more precise, like KYC is not required for this amount ex $9999, more than that a user has to provide his documents and a selfie and write a text on a paper or even a video call, and to avoid not accepting some documents they should list the accpeted documents for different countries with examples of which and how they look, but a lot of casinos make it so vague that people would doubt themselves if they don't accept the documents they provided, i don't trust them at all, sometimes when i make a bet that could get me a huge profit i doubt that i can get my money because of so many cases of users claiming to be discriminated aginst because they won big, online casinos are very sketchy to me.

[smyslov]

For a transparent and fair process, I believe that the best thing would be for casinos to hire a third party company, with a reputation and reputable procedures, to do the KYC process for the casinos. In this way, it would bring more security to users, as the KYC would be done without taking into account the interests of the casino, but rather in maintaining the reputation of the company that performs the KYC process.

This is the best recommendation instead of getting a third-party mediator that has no knowledge about verifying one's account, casinos should link up to their party that is an expert in identity verification, so there are no doubts about the result and both camps can agree on the result of the findings.
There will be doubts about casinos that decline their players' submissions without giving the players more chances to establish their identities,I don't think I can trust them.

[Wexnident]

Err I guess I trust the ones that I do KYC with? I've never had issues after all with the ones I've played with. I don't know how the process of KYC goes exactly in these casinos so I can't really recommend a way to improve the accuracy of whatever they do, maybe convene in cases where KYC fails? What are the possible issues when KYC fails anyway?

Casinos require KYC in the first place when big wins happen because they're afraid of money laundering. It isn't wrong to say they target those audiences but at the same time, some context is needed so as to avoid some misunderstandings (I won't deny that there are some casinos that take advantage of this idea though). I guess the least a casino can do so as to avoid issues is if the amount of money involved in an account is more than the amount that they deposited, they can give the initial deposit amount (or whatevers left with it). If not, then they simply don't need to give anything and just lock the account.

[2Pizza410000BTC]

If the casino sites are trusted and approved by the government then I have no problem submitting personal information but if the casino site is temporary and weak in terms of security then doing KYC remains a risk.

[Don Pedro Dinero]

I have not yet been asked for KYC in cryptocurrency casinos. Probably because I make low stakes and my withdrawals have been hundreds of dollars at most. I wouldn't like having to send my documents, but if I won a big jackpot of thousands and there was no other choice, I would do it, also thinking that I only bet on trusted sites with reputation. But I think the imposition of more and more KYC on crypto casinos takes away some of their appeal.

Err I guess I trust the ones that I do KYC with? I've never had issues after all with the ones I've played with. I don't know how the process of KYC goes exactly in these casinos so I can't really recommend a way to improve the accuracy of whatever they do, maybe convene in cases where KYC fails? What are the possible issues when KYC fails anyway?

Your experience is like most people on the forum, there is no general problem with people sending KYC, but I understand that the fear is also that your data once sent may end up in the hands of third parties.

If the casino sites are trusted and approved by the government then I have no problem submitting personal information but if the casino site is temporary and weak in terms of security then doing KYC remains a risk.

By the government? By which government? The government of Curaçao, which is where most crypto casinos get their licenses?

[Yamifoud]

~snip~That  is the future, whether we like it or not. It may become more intrusive to the privacy of gamblers, because in theory that would mean a casino could store our bio-metric information, but in that way a third party would not be necessary because the issuer (our nations government in this case) would provide public keys for anyone to verify whether the data is legitimate or not.

In the end, casinos won't have to trust either just verify. Hopefully, law will demand them to delete any bio-metric information after the KYC is done. 

Not only the privacy of the gambler, but the privacy of everyone who wants to be involved will be compromised. Rules with KYC will indeed inhibit crimes that take advantage of casinos such as money laundering. This will only be an option for those who don't mind KYC and those who don't agree can look for other casinos that don't implement KYC.
The current casino rule is to determine through the amount of money that is wagered or will be withdrawn. If it exceeds a certain amount then they are required to do KYC.

Some casinos are collecting data for their evil intention and we can't deny that but for sure, some are still keeping it in the right way and for a good reason. Choosing the right site to comply with our KYC should be on our minds, not because they offer us huge rewards and bonuses, yet we will suffer the loss of our personal identities. That is why gamblers are preferred to gamble in casinos that never require KYC and can withdraw freely anytime because they are aware of how these (some) casinos are doing.

[Yogee]

[....]is part of what we agreed when we sign up to play in casinos but lately I've been reading a lot of complaints about casinos on how they accept their players' KYC, is it possible that they can decline a person's credentials even though he swore that he submit all the right documents and even undergo a video call to establish his identity?

You cannot dismiss the fact that there are players that abuses casinos and tries whatever means necessary to get around their security checks such as KYC. They can fake their documents or even buy one on the black market. They can also pay someone to pretend as him during video calls.

Both parties the player and the casino can agree to do a mediation through third-party/parties. but do you think it has bad consequences if the third party proves the player is right in establishing his identity, then the casino's KYC is not reliable?

It may affect their reputation but that's part of the business. They have to improve their system so those mistakes don't happen again.

If the third-party proved that the casino is right but the player swore that he submit all the documents and is willing to do the extra mile to establish his identity, can we conclude that Casino's KYC procedure is different and we have the right to know how and what system they are using to decline our submission because we can be the next to suffer from this Casinos' KYC system?

Why still pin it on the casino when there is already a third party involved? Nothing wrong with their system as proven by the mediator.
You can ask but you have no right to just demand casinos to show how their security checks works when you're not even the player involved since it also poses risk on their part.

[ethereumhunter]

If the casino sites are trusted and approved by the government then I have no problem submitting personal information but if the casino site is temporary and weak in terms of security then doing KYC remains a risk.

That's why you must find a trusted casino that can give you a sense of security so they can take good care of your personal data. And don't ever try to play gambling in shady casinos, especially those with many problems they can't or won't solve.

Trusted casinos will provide good security to their members so they can be calm playing there. So by having a list of trusted casinos, you can do KYC with peace of mind and no worries, although nothing is 100% secure when we talk about the internet.

[Weawant]

KYC or

Know Your Client (KYC) is a standard in the investment industry that ensures advisors can verify a client's identity and know their client's investment knowledge and financial profile.

is part of what we agreed when we sign up to play in casinos but lately I've been reading a lot of complaints
about casinos on how they accept their players' KYC, is it possible that they can decline a person's credentials even though he swore that he submit all the right documents and even undergo a video call to establish his identity?

Casino can reject your KYC for so many reasons, they can reject it because you didn't follow there directives or some information aren't clear. Some casino can also reject your KYC when you use document that aren't acceptable by the casino like student ID.

Some documents aren't valid outside your country but many gamblers don't know which is why you need to complete KYC before you start using any casino because it's safer when you have completed all their verification process so they can't deny your withdrawal.

A trustworthy casino will tell you the reason behind rejecting your documents you submitted for KYC verification. If they don't tell you on the KYC page, you can contact their customer care and they'll attend to you but when they don't know you're using a shitty casino.

[darewaller]

If the casino sites are trusted and approved by the government then I have no problem submitting personal information but if the casino site is temporary and weak in terms of security then doing KYC remains a risk.

That's why you must find a trusted casino that can give you a sense of security so they can take good care of your personal data. And don't ever try to play gambling in shady casinos, especially those with many problems they can't or won't solve.

Trusted casinos will provide good security to their members so they can be calm playing there. So by having a list of trusted casinos, you can do KYC with peace of mind and no worries, although nothing is 100% secure when we talk about the internet.

Not only that but they can also take care of our money because casinos like that ensure that their security is robust. Sometimes we can't help but fall in to a shady casino because they are also good at sales talk. They can promise a better bonus system than the other and they are paying well in their early days.

We can't suspect them till one day we only find out that they have now turned into a scam. Even we are confident about the casino, being calm can sometimes hard to maintain when we are losing our money in the game but being tense does not help either. It will only make the situation worse. We must remember that being positive is the one that can attract luck.

[CarnagexD]

KYC or

Know Your Client (KYC) is a standard in the investment industry that ensures advisors can verify a client's identity and know their client's investment knowledge and financial profile.

Reference: https://www.investopedia.com/terms/k/knowyourclient.asp

is part of what we agreed when we sign up to play in casinos but lately I've been reading a lot of complaints
about casinos on how they accept their players' KYC, is it possible that they can decline a person's credentials even though he swore that he submit all the right documents and even undergo a video call to establish his identity?

Take note, Casinos will ask or demand a KYC if there's a big winning involved, is this one of their ways to scam their players?


(don't want to make reference to any casino because other casinos could implement this).

Both parties the player and the casino can agree to do a mediation through third-party/parties. but do you think it has bad consequences if the third party proves the player is right in establishing his identity, then the casino's KYC is not reliable?

If the third-party proved that the casino is right but the player swore that he submit all the documents and is willing to do the extra mile to establish his identity, can we conclude that Casino's KYC procedure is different and we have the right to know how and what system they are using to decline our submission because we can be the next to suffer from this Casinos' KYC system?

If that is the case, then I will consider that as scam as the gambling site use the terms in KYC to prevent players from withdrawing their wins. Purposefully declining KYC of a player a dirty play for them. That is why from the first place, selecting which gambling site would you risk your funds is very important. They maybe certain restrictions, such as one's country's limitation for withdraws.

Most companies won't give information about their system as to how they manage such thing, so if there is any manipulation inside, then just accept that they won't let you release your hard earned wins. KYC should be a protection for both parties, not to take advantage of player's wins.

[Hispo]

~snip~That  is the future, whether we like it or not. It may become more intrusive to the privacy of gamblers, because in theory that would mean a casino could store our bio-metric information, but in that way a third party would not be necessary because the issuer (our nations government in this case) would provide public keys for anyone to verify whether the data is legitimate or not.

In the end, casinos won't have to trust either just verify. Hopefully, law will demand them to delete any bio-metric information after the KYC is done.  

Not only the privacy of the gambler, but the privacy of everyone who wants to be involved will be compromised. Rules with KYC will indeed inhibit crimes that take advantage of casinos such as money laundering. This will only be an option for those who don't mind KYC and those who don't agree can look for other casinos that don't implement KYC.
The current casino rule is to determine through the amount of money that is wagered or will be withdrawn. If it exceeds a certain amount then they are required to do KYC.

Some casinos are collecting data for their evil intention and we can't deny that but for sure, some are still keeping it in the right way and for a good reason. Choosing the right site to comply with our KYC should be on our minds, not because they offer us huge rewards and bonuses, yet we will suffer the loss of our personal identities. That is why gamblers are preferred to gamble in casinos that never require KYC and can withdraw freely anytime because they are aware of how these (some) casinos are doing.

I don't mean that casinos are evil just because they ask or keep information about us. They may not even want to do that but they are forced by regulators. However, I will admit that if some evil or ill intentioned person with enough money wanted to gather biometric and personal information from people so they can later sell it to cyber criminals, having the façade of an online casino could be perfect for those bad plans.

After they accumulate thousands or even hundred of thousands of selfies, names, IDs and passports, they would announce the end of their service and final chances for withdrawvals, then they take our identities and sell them for a handful of Bitcoin or monero.

Unfortunately, with biometric data being used to personal identification, it just means those operations could be more dangerous, we would get even our fingerprints stolen...

[uneng]

Both parties the player and the casino can agree to do a mediation through third-party/parties. but do you think it has bad consequences if the third party proves the player is right in establishing his identity, then the casino's KYC is not reliable?

Several KYC procedures I've already went through had third party services as middlemen. Those services were the responsible ones for approving the IDs provided or not, and not the platform itself. The cons is that such services can do anything they want with your documents.

If the third-party proved that the casino is right but the player swore that he submit all the documents and is willing to do the extra mile to establish his identity, can we conclude that Casino's KYC procedure is different and we have the right to know how and what system they are using to decline our submission because we can be the next to suffer from this Casinos' KYC system?

This configures the casino is simply scamming the player. In this case I believe the gambler shouldn't worry about KYC procedure efficiency anymore, rather he should expose the casino on the best available channels such as bitcointalk forum reputation and scam accusations' threads, what can potentially change the casino's stance towards the case or at least to enlight another gamblers about the potential risks they are facing when playing there.

[macson]

snip

If the third-party proved that the casino is right but the player swore that he submit all the documents and is willing to do the extra mile to establish his identity, can we conclude that Casino's KYC procedure is different and we have the right to know how and what system they are using to decline our submission because we can be the next to suffer from this Casinos' KYC system?

No casino don't always ask for KYC for big winnings. If the player is a losing one, spending his money there, they won't demand anything. They will leave him alone in order to let him continue to gamble here. But if the customer is a winning one, they will ask for a KYC, even if he hasn't made any substantial gains till now.

all gambling players must have preparation in all situations especially sometimes a gambling site often makes it difficult for their players who win big money (jackpot) on their gambling site, what is their purpose, one is to determine whether the player is honest or fraudulent, the second is to keep the flow their gambling site funds, however they run a business that deals with money, so everything must be processed carefully.  but often scam gambling sites make it difficult for their users to make withdrawals ^{(such as unreasonable KYC or other types of verification)} because they have never been honest from the start, for that, pay attention again to the gambling site that you will use, i suggest only using one that has a good reputation.

[QueenVera]

in my opinion, things should be forward and more precise, like KYC is not required for this amount ex $9999, more than that a user has to provide his documents and a selfie and write a text on a paper or even a video call, and to avoid not accepting some documents they should list the accpeted documents for different countries with examples of which and how they look, but a lot of casinos make it so vague that people would doubt themselves if they don't accept the documents they provided, i don't trust them at all, sometimes when i make a bet that could get me a huge profit i doubt that i can get my money because of so many cases of users claiming to be discriminated aginst because they won big, online casinos are very sketchy to me.

Most times the way these casinos present themselves makes it really look suspicious and rather than making their terms and conditions clear, they choose  to make it very vague because maybe they already have thoughts and plans on scamming their customers if anyone accepts the terms and conditions and at some points,  I feel the gambler has nothing guaranteed For them because every rule has been made to favour the house and not the gambler.

If the casino sites are trusted and approved by the government then I have no problem submitting personal information but if the casino site is temporary and weak in terms of security then doing KYC remains a risk.

I think there have also been Some cases with registered casinos who end up scamming their players with kyc and as well as T&C because  the players had no control over this.