EDITED: won cash x drop but no prize??

[UserU]

Based on some searching, I believe he's referring to BC.Game

Promo likely from https://bc[dot]game/promotion/210

EDIT: Why is the link censored?

[1714677954]

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[Yamifoud]

Are you sure OP that you are visiting the right site? Because many claims that some people are using known sites and running such promotions but in the end, they'll get nothing. Their intention is to ruin the reputation of that known gambling site. I'm doubted that was legit promotion because they will respond to you if that is true but since they are silent and have no response, absolutely would think similar to what I think. However, it needs proof otherwise, it was a false claim...

[CarnagexD]

Won this a few weeks ago and haven't received anything. I tried to contact support from the casino I won it at but they don't reply. My VIP host said to contact the game provider but they too didn't reply, not even on twitter.

Anyone know how these contests work? Like shouldn't they just airdrop whatever into the wallet that played the game which won the prize? I shouldn't have to do anything right?

Kind of odd how they promote these competitions so much then when someone wins something they don't even get anything and no one is willing to help them...

Don't drop any information about your concerns or it might be used by another player. If the way they can transfer the reward is through crypto transactions, then it might be in any means like airdrop or direct transactions. Maybe you could try to recheck you're submitted address and network. If there is no fault on your part, then it is truly in the casino's.

I am not sure since there's not enough information but maybe your reward was just delayed or maybe you're right that you've been scammed from that competition. With that issue, sometimes they have a discord or website where you can submit a ticket along with your supporting documents and proofs. Regardless, be that experience as a lesson to you that not all competitions were true to their words.

[TimeTeller]

Are you sure OP that you are visiting the right site? Because many claims that some people are using known sites and running such promotions but in the end, they'll get nothing. Their intention is to ruin the reputation of that known gambling site. I'm doubted that was legit promotion because they will respond to you if that is true but since they are silent and have no response, absolutely would think similar to what I think. However, it needs proof otherwise, it was a false claim...

That is true, if that is legit, for sure, they will disburse whoever wins on such promotion.
But if not, like promotion is already over, site is shady and others, don't expect that they will play fair.
The OP should elaborate more of this situation, because it is a case-to-case basis.
We will know what course of action to take depending on some specifics of the case.
Otherwise, we are just giving some generic answers towards this situation.

[Fivestar4everMVP]

Won this a few weeks ago and haven't received anything. I tried to contact support from the casino I won it at but they don't reply. My VIP host said to contact the game provider but they too didn't reply, not even on twitter.

Anyone know how these contests work? Like shouldn't they just airdrop whatever into the wallet that played the game which won the prize? I shouldn't have to do anything right?

Kind of odd how they promote these competitions so much then when someone wins something they don't even get anything and no one is willing to help them...

Alot of questions in my mind and I don't even know where to begin from.

What platform are you talking about?, sorry if someone else have asked earlier and you have answered, I am just seeing this thread and I've not read some of the previous comments...

You who played on this platform should already know they are legit or not, if you know that they are legit, based on previous games and contests, you should probably keep reaching out to their customer support team and be patient, but if they have no track record of being competent, I will probably assume they are scammers and ask you to move on with your life, but before considering all this, make sure to read the rules and regulations of the contest and make sure you won indeed.

[Frankolala]

OP, there are no proofs to your claim,why don't you show us some proof so that your case will be handled by experience members on what you should do.

Gambling in a third party provider is not good because it will be hard for you to deal with them,they will keep on directing and redirecting you from one platform to another. You should also take note that gambling in a reputable casino is the best if you want to enjoy gambling and to cash out your profit. I hate promotions from casinos as it has its own disadvantage

[seleme]

OP, there are no proofs to your claim,why don't you show us some proof so that your case will be handled by experience members on what you should do.

Gambling in a third party provider is not good because it will be hard for you to deal with them,they will keep on directing and redirecting you from one platform to another. You should also take note that gambling in a reputable casino is the best if you want to enjoy gambling and to cash out your profit. I hate promotions from casinos as it has its own disadvantage

There are only a few reliable slot providers that we can play the popular slots, that is how 90% of the online casinos operate nowadays. SoftSwiss is the current number one third-party slot provider and we have to check the rules before playing based on the promotions offered by such services. I doubt casino management will help in this situation since the origin of funds is based on third-party service. My suggestion is to check their website and find contact details to explain the problem.

[astaroth81]

Do you have proofs? 'coz if your intention is to catch the attention of the ones who organized and started this event, it would be helpful. However, ofcourse it would be better to first try contacting the providers of the contest. And as you have mentioned, you already did. Try a couple of times and if they won't be responsive then they would be subject for scam label. Unfortunately, I am not familiar with this contest. One thing is for sure, if they won't be sending rewards to eligible participants, then that is already an answer. But be sure as well to get things straight specially with the rules and instructions 'coz you might as well have a mistake.

What I have for proof only is a screenshot of the message stating "Cash X Congratulations you won come to check more." It had a link that I went to but I didn't know what to do from there. It just seemed to show the provider and contest but didn't ask me for any info or anything to my knowledge. I know they can't be a scam because the provider is Evolution and they are the best in the business in my opinion. Thanks for your input I will try and contact them again!

[astaroth81]

Won this a few weeks ago and haven't received anything. I tried to contact support from the casino I won it at but they don't reply. My VIP host said to contact the game provider but they too didn't reply, not even on twitter.

Anyone know how these contests work? Like shouldn't they just airdrop whatever into the wallet that played the game which won the prize? I shouldn't have to do anything right?

Kind of odd how they promote these competitions so much then when someone wins something they don't even get anything and no one is willing to help them...

Don't drop any information about your concerns or it might be used by another player. If the way they can transfer the reward is through crypto transactions, then it might be in any means like airdrop or direct transactions. Maybe you could try to recheck you're submitted address and network. If there is no fault on your part, then it is truly in the casino's.

I am not sure since there's not enough information but maybe your reward was just delayed or maybe you're right that you've been scammed from that competition. With that issue, sometimes they have a discord or website where you can submit a ticket along with your supporting documents and proofs. Regardless, be that experience as a lesson to you that not all competitions were true to their words.

Recheck my submitted address? I never submitted anything. A message saying "Cash X congratulations you won come to check more" popped up on screen and when I clicked on "come to check more" it took me to the providers website but it was in some type of Asian language I couldn't understand it. I did translate it and still didn't see it asking for any info to be submitted and figured any prize would be sent to the wallet where the winning bet was taken from.

[astaroth81]

Are you sure OP that you are visiting the right site? Because many claims that some people are using known sites and running such promotions but in the end, they'll get nothing. Their intention is to ruin the reputation of that known gambling site. I'm doubted that was legit promotion because they will respond to you if that is true but since they are silent and have no response, absolutely would think similar to what I think. However, it needs proof otherwise, it was a false claim...

Yes I am sure it was the right site but good heads up to be aware of these scams. Thanks for your message.

[astaroth81]

Won this a few weeks ago and haven't received anything. I tried to contact support from the casino I won it at but they don't reply. My VIP host said to contact the game provider but they too didn't reply, not even on twitter.

Anyone know how these contests work? Like shouldn't they just airdrop whatever into the wallet that played the game which won the prize? I shouldn't have to do anything right?

Kind of odd how they promote these competitions so much then when someone wins something they don't even get anything and no one is willing to help them...

Alot of questions in my mind and I don't even know where to begin from.

What platform are you talking about?, sorry if someone else have asked earlier and you have answered, I am just seeing this thread and I've not read some of the previous comments...

You who played on this platform should already know they are legit or not, if you know that they are legit, based on previous games and contests, you should probably keep reaching out to their customer support team and be patient, but if they have no track record of being competent, I will probably assume they are scammers and ask you to move on with your life, but before considering all this, make sure to read the rules and regulations of the contest and make sure you won indeed.

I was playing on bc.co and I never said that they aren't legit and I don't think they are scamming me. I just thought it was kinda funny how they put so much effort into promoting these contests then when someone wins its like no one cares.

[bettercrypto]

Won this a few weeks ago and haven't received anything. I tried to contact support from the casino I won it at but they don't reply. My VIP host said to contact the game provider but they too didn't reply, not even on twitter.

Anyone know how these contests work? Like shouldn't they just airdrop whatever into the wallet that played the game which won the prize? I shouldn't have to do anything right?

Kind of odd how they promote these competitions so much then when someone wins something they don't even get anything and no one is willing to help them...

It seems from your story that they conducted contests and then did not follow their rules when there were winners. If there is no reply from support, and twitter, it's a bit stressful at least for the winnes of their competition.

Also, have you tried emailing them? or glimpsed their official channels such as Telegram, Discord, or whatsapp? Try contacting them here first. What kind of gambling are you talking about?

[piebeyb]

Actually, as said by friends here for you to reveal the name of the site and proof to make it easier to help your problem, if you are really serious and have no intention of dropping the casino site, so far I have seen a lot of casino contests they always pay by sending the name our users to their social media or via PM depending on how they contact the winner.

I'm sure if you want this problem to be resolved and get your prize, feel free to reveal the contest link also the site name including screenshot proof so that everything can be resolved or if they are active in this forum better contact them via their thread directly. because I believe it can also help solve your problem so that you can get your prize immediately. but if you don't want to openly then just forget this thread.

[aioc]

Recheck my submitted address? I never submitted anything. A message saying "Cash X congratulations you won come to check more" popped up on screen and when I clicked on "come to check more" it took me to the providers website but it was in some type of Asian language I couldn't understand it. I did translate it and still didn't see it asking for any info to be submitted and figured any prize would be sent to the wallet where the winning bet was taken from.

Post the screenshot for us to see just hide important details of the email we never know if it's just an error in sending, usually the link should be specific to the winner of the contest or there should be a follow-up email on how to claim the prize.

We can only speculate on what really happens, you really need to contact and ask them about the email they've sent you that you are the winner of the contest and what needs to be done to collect the prize.

[astaroth81]

Anyone know how these contests work? Like shouldn't they just airdrop whatever into the wallet that played the game which won the prize? I shouldn't have to do anything right?

There is usually some process involved, which can vary depending on the specific contest and platform. Typically, after winning a contest, you may need to follow certain steps to claim your prize. Have you checked the contest rules or terms and conditions? Sometimes, the information regarding prize distribution or claiming process can be found there. By the way, which particular contest are you referring to?

It's called Cash-X and is on the bc.game platform right now and has been going on for the past few months at least. I've read the terms and it's not very clear as to when or how the prizes will be distributed.

Here's what is shown on the bc.co website:

Participating Games
All NoLimitCity slots (excluding RNG table games)


Promotion Schedule
1st Week: 1st June, 00:00 AM - 7th June, 23:59 PM (Cash Drop, Prizes announced on 9th June at 16:00 PM, 4,400 prizes totalling €25,000)
2nd Week: 8th June, 00:00 AM - 14th June, 23:59 PM (Tournament, Prizes announced on 16th June at 16:00 PM, 2,975 prizes totalling €25,575)
3rd Week: 15th June, 00:00 AM - 21st June, 23:59 PM (Cash Drop, Prizes announced on 23rd June at 16:00 PM, 4,400 prizes totalling €25,000)
4th Week: 22nd June, 00:00 AM - 28th June, 23:59 PM (Tournament, Prizes announced on 30th June at 16:00 PM, 2,975 prizes totalling €25,575)

Cash Drop Details
The cash drop winners are based on the players who wager on any NoLimitCity slots during the cash drop periods. There are two cash drop periods during the promotion.


Tournament Details
The tournament winners are based on the players with the highest total wager amount. There are two tournaments during the promotion period.


Terms and Conditions
Winners will be announced within 3 working days following each promotion period at 16:00 PM (GMT+8).
Players who have already qualified can still be eligible for prizes in the next period.
Evolution and BC.GAME reserve the right to amend, suspend or cancel the promotion at any time without prior notice.
The cash prizes will be credited as withdrawable funds by BC.GAME after each promotion period ends.
BC.GAME reserves the right to void scores or withhold prizes for reasons such as apparent errors, technical faults, cheating or collusion with other players.

It doesn't say where the winners will be announced exactly and it doesn't say that the winners need to claim the prize or anything. Also, this makes it sound like BC is solely responsible for this contest so idk why when I asked my VIP host she said the contest is third party to contact them. I won this prize on the 15th of June so it would have been announced on the 23rd but I never saw any announcement so I guess maybe it's all bullshit from the casino which makes sense since this casino has really gone to shit now. 

[QueenVera]

I'm not sure if you'll get the possible solution you seek from this blank complain because how on earth do you expect people to give you solutions when you didn't even mention the name of the competition or even show proves to your claims.
Now  let me advise  that it will be better if you try getting in touch with organizers of this competition  which you said you already did and if there isn't no respond  after sever attempt, then you should atleast let people know of the name of the competition  so as to help tag it a scam to avoid others from  falling into similar situations.
I will be glad if the thread is updated frequently  so as to keep the community  and forum aware of the situation.
Goodluck.

[Crypt0Gore]

Won this a few weeks ago and haven't received anything. I tried to contact support from the casino I won it at but they don't reply. My VIP host said to contact the game provider but they too didn't reply, not even on twitter.

Anyone know how these contests work? Like shouldn't they just airdrop whatever into the wallet that played the game which won the prize? I shouldn't have to do anything right?

Kind of odd how they promote these competitions so much then when someone wins something they don't even get anything and no one is willing to help them...

Next time be more opened, what type of game and which online gambling platform you use? This is very important and you will be able to get accurate answers from members on the forum, maybe you use a scam gambling platform or a gambling platform that already have a bad reputation? I don't know why people use unpopular platforms first before they ask for others opinion, you could be saved few times already if you share your plan on this forum, this is one lesson I learnt the hardest way and since that time I am very careful, even as a Full member on this forum I still ask questions that is expected from a junior member, because I don't want to be an example of sorry case when I messed things up already.

If people aren't talking about a gambling platform do not use it, if people are not promoting a gambling platform just stay away, there are over 5 different gambling platforms on this forum that are top notch when it comes to online casino, you don't need anything else.

[Fivestar4everMVP]

I'm not sure if you'll get the possible solution you seek from this blank complain because how on earth do you expect people to give you solutions when you didn't even mention the name of the competition or even show proves to your claims.
Now  let me advise  that it will be better if you try getting in touch with organizers of this competition  which you said you already did and if there isn't no respond  after sever attempt, then you should atleast let people know of the name of the competition  so as to help tag it a scam to avoid others from  falling into similar situations.
I will be glad if the thread is updated frequently  so as to keep the community  and forum aware of the situation.
Goodluck.

It is the same concern I also stated in my previous comment, but i sense that maybe op is not good with English and as a result, lack the proper English words to really express himself by explaining the situation in full details, but then, what ever be his or her reason for an incomplete complaint, the fact like you said, remains that there is no way we could help as a community, and for the fact he didn't even mention the casino or platform that organized the said competition or contest is another barrier altogether..

Anyways, let's hope he comes back with more detailed report of the his situation.

[tusandii]

It is the same concern I also stated in my previous comment, but i sense that maybe op is not good with English and as a result, lack the proper English words to really express himself by explaining the situation in full details, but then, what ever be his or her reason for an incomplete complaint, the fact like you said, remains that there is no way we could help as a community, and for the fact he didn't even mention the casino or platform that organized the said competition or contest is another barrier altogether..

Anyways, let's hope he comes back with more detailed report of the his situation.

Apart from the complaint statement given by the OP which is not very clear, I actually have doubts and also a little distrust of the OP's complaint.
Maybe the OP gave an incomplete statement and also he couldn't include the name of the casino that organized the competition as you said so that makes us all have doubts.
Actually in this forum there are many examples of complaints that OP can emulate, namely providing all the clarifications and also other facts but never mind why should we think too much about things that have not been proven to be certain.

[astaroth81]

OP your complaints has no basis. No proof, you did not mention the type of game you played, you did not mention the casino if possibly it is one and also, here is not the right place to lay complaints as this is possibly has to do with the reputation of the casino you played the game and won. You can put up a complaints here
https://bitcointalk.org/index.php?board=129.0. I think this would serve you better.

I didn't mean to be making a complaint I simply was trying to get more info on the contest I thought it would be a well known contest someone maybe won at too could tell me how they claimed the prize but I added more details now and an image so hope that will help. BC support has finally offered some useful info. The only good support agent there is Eila. She said to contact event host but didn't tell me their name or contact info yet.