EDITED: won cash x drop but no prize??

[astaroth81]

It is the same concern I also stated in my previous comment, but i sense that maybe op is not good with English and as a result, lack the proper English words to really express himself by explaining the situation in full details, but then, what ever be his or her reason for an incomplete complaint, the fact like you said, remains that there is no way we could help as a community, and for the fact he didn't even mention the casino or platform that organized the said competition or contest is another barrier altogether..

Anyways, let's hope he comes back with more detailed report of the his situation.

Apart from the complaint statement given by the OP which is not very clear, I actually have doubts and also a little distrust of the OP's complaint.
Maybe the OP gave an incomplete statement and also he couldn't include the name of the casino that organized the competition as you said so that makes us all have doubts.
Actually in this forum there are many examples of complaints that OP can emulate, namely providing all the clarifications and also other facts but never mind why should we think too much about things that have not been proven to be certain.

Sorry I edited my orignial post now let me know if you need more info I don't really have much more though. I never asked to win this damn contest or wanted to win they the ones who gave it to me just such a headache really upset at this casino now days.

[1715299906]

1715299906

[Webetcoins]

What casino is it, and who is the game provider that is not responding to your messages to their support team when you have won a contest conducted by them? You need to post some proof and these two names so that those who are reading can get a clear picture and people can stay vigilant about both the casino and the provider when they are gaming next time, if they pay you for the wins, well & good, but if they don't, they will need to be exposed for this.

You also didn't mention how much money is involved, I mean how much did you win that you are not being paid by the provider? If it's a very small amount, maybe it isn't worth wasting your time, but if it's something reasonable, you shouldn't leave them just like that until you get your prize.

[piebeyb]

Sorry I edited my orignial post now let me know if you need more info I don't really have much more though. I never asked to win this damn contest or wanted to win they the ones who gave it to me just such a headache really upset at this casino now days.

I think you should contact their CS to make sure that you won the prize and how to claim it by contacting the event host support, don't hesitate to contact anyone from their team because of course we all can't help you in any case can only direct which is the best, if the site in question is bc. games you need to go to their thread here, hopefully you will get an answer if you post there https://bitcointalk.org/index.php?topic=5088875.0

Make your experience to be more open so that everyone can help you properly also direct you where to complain about your problem, I have seen that the site is bc.games and also see screenshots to make sure that your story in this thread is true not just fabrication which is usually done by other newbies in this forum to seek attention only.

[bitterguy28]

Won this a few weeks ago and haven't received anything. I tried to contact support from the casino I won it at but they don't reply. My VIP host said to contact the game provider but they too didn't reply, not even on twitter.

Anyone know how these contests work? Like shouldn't they just airdrop whatever into the wallet that played the game which won the prize? I shouldn't have to do anything right?

Kind of odd how they promote these competitions so much then when someone wins something they don't even get anything and no one is willing to help them...

EDIT:

Casino: BC.game

Contest: Cash-X

Game was playing: Forever 7's by Red Tiger when message appeared which don't make sense because Cash-X is supposedly only No Limit Games but I had been playing No Limit games before Disturbed, Tombstone, Whacked and I think Serial.

Proofs: The only proofs I have is the screenshot I took of the message it saying I won prize. I never got any email or any further info.

https://imgur.com/a/7B8U8Ms

Sorry for the lack of info previously hope this clears up everything.

Thank youi

UPDATE:

BC support member staff Eila has told me to contact Event Host Support but I do not know who this is or how to contact them.

last month you  have faced issue in another casino in which Lucky Block and now once again in BC Games?

https://bitcointalk.org/index.php?topic=5455241.msg62361687#msg62361687

Looking at it ? you seems to be a troubled gambler and need to take step backward for a while .
because you are facing issues from casino of your choice.
why not ask the community first for what casino to play with?

[Fivestar4everMVP]

It is the same concern I also stated in my previous comment, but i sense that maybe op is not good with English and as a result, lack the proper English words to really express himself by explaining the situation in full details, but then, what ever be his or her reason for an incomplete complaint, the fact like you said, remains that there is no way we could help as a community, and for the fact he didn't even mention the casino or platform that organized the said competition or contest is another barrier altogether..

Anyways, let's hope he comes back with more detailed report of the his situation.

Apart from the complaint statement given by the OP which is not very clear, I actually have doubts and also a little distrust of the OP's complaint.
Maybe the OP gave an incomplete statement and also he couldn't include the name of the casino that organized the competition as you said so that makes us all have doubts.
Actually in this forum there are many examples of complaints that OP can emulate, namely providing all the clarifications and also other facts but never mind why should we think too much about things that have not been proven to be certain.

You are right, a post like this, on another board, like the scam and accusation board, or reputation board, won't generate any attention , simply because like you said, there is exactly no concrete reason to give think too much about this, op him or herself have not responded to this thread since he or she posted it..

So even if the issue have been resolved and op forget to update us here on the thread, there is no way to know, but what I do know is that, if at all, this was a very serious issue to op, he would have responded to this thread after reading all the comment forum users have posted here.

Edit: sorry my bad, op responded, I missed his response above, sorry for not looking well before responding 🙏🙏

[astaroth81]

UPDATE:

Sypoort staff member Eila who is the best support told me to context host provider of the event and told me to view the forum which led me to BC_Panda and so I mesaged them on telegram.

Panda gave me all the info I needed and has been very kind and helpful with fast respond. We both checked my UID to see if it was listed as winner but it was not. 

Doesn't make sense why to be shown message saying I won if I did not. Maybe error or glitch.

Panda said they contact event host and waiting on respond.

[Gozie51]

UPDATE:

Sypoort staff member Eila who is the best support told me to context host provider of the event and told me to view the forum which led me to BC_Panda and so I mesaged them on telegram.

Panda gave me all the info I needed and has been very kind and helpful with fast respond. We both checked my UID to see if it was listed as winner but it was not.  
Doesn't make sense why to be shown message saying I won if I did not. Maybe error or glitch.

Panda said they contact event host and waiting on respond.

This is a whole new twist to your story. This is looking not too directional to what it is you are talking about. Did you check properly initially to know if you won or not before wanting to claim the reward?

We both checked my UID to see if it was listed as winner but it was not.  

. You both don't need to check to know you won or not.

Or could it be a mistake that you got a message for winning ?

Anyway I will suggest you can lock this thread now that you have checked to see you never won what you are trying to claim reward on.

[Eureka_07]

I don't believe the OP is accusing the casino; he was simply asking a question. That might be the reason why he didn't mention the name of the casino. So, I don't understand why some users interpreted it as a scam accusation.

OP, I suggest you directly ask the casino support for the contact information of the provider. Alternatively, if you manage to find the provider's contact details, that would be helpful for you. However, asking the casino support directly will be more convenient. Additionally, since the casino is featuring such an event, they should have the contact information of their partner, shouldn't they?

Won this a few weeks ago and haven't received anything. I tried to contact support from the casino I won it at but they don't reply. My VIP host said to contact the game provider but they too didn't reply, not even on twitter.

Anyone know how these contests work? Like shouldn't they just airdrop whatever into the wallet that played the game which won the prize? I shouldn't have to do anything right?
<snip>

[astaroth81]

I don't believe the OP is accusing the casino; he was simply asking a question. That might be the reason why he didn't mention the name of the casino. So, I don't understand why some users interpreted it as a scam accusation.

OP, I suggest you directly ask the casino support for the contact information of the provider. Alternatively, if you manage to find the provider's contact details, that would be helpful for you. However, asking the casino support directly will be more convenient. Additionally, since the casino is featuring such an event, they should have the contact information of their partner, shouldn't they?

Won this a few weeks ago and haven't received anything. I tried to contact support from the casino I won it at but they don't reply. My VIP host said to contact the game provider but they too didn't reply, not even on twitter.

Anyone know how these contests work? Like shouldn't they just airdrop whatever into the wallet that played the game which won the prize? I shouldn't have to do anything right?
<snip>

Hi thank you for clarifying my intention was not to accuse just find someone who was familar with the contest and how to redeem the prize.

It took about 4 tries but I finally got hold of a helpful support member who suggested I talk to the event host which I still don't know who that is but it led me to someone who I think might be the owner and they have been super helpful and I think have contacted the event host so now we're just waiting to hear back from them.

Thanks again