Haunebu
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July 21, 2023, 06:44:18 PM |
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Multiple gamblers are having problems now though they didn't provide enough evidence to verify their claims. Duelbits needs to provide some sort of update in this thread or in their ANN thread or in their site asap. You can see that those in figures is not well explanatory the way decimals are being placed, at least someone who wants to put things or make list should at least try to put things in other.
The figure is pretty easy to decipher and several posters including me explained this stuff already which is why I find it odd that you are still complaining about it.
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AussieMat (OP)
Newbie
Offline
Activity: 114
Merit: 0
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July 21, 2023, 06:45:56 PM Last edit: July 21, 2023, 06:56:31 PM by AussieMat |
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I have a similar situation. 18.07 put $24,000 + $14,035 for withdrawal. They said they were checking my account. Moreover, I have previously withdrawn larger amounts without any checks. I offered them to go through the KYC procedure, but they said it was not necessary yet. The situation is strange, but the project seems reliable to me. We are waiting together Oh wow, looks like there is a problem. He is registered on the forum last January while this is his first post made in the forum. Seriously this just a coincidence that newbie posted same as issue as your for the first time in the forum? I knew that escalating the problem will make your issue solved quickly but finding support with same issue from a not credible user doesn’t change a thing to improve your case. Contact Duelbits representative here in the forum through this link https://bitcointalk.org/index.php?action=profile;u=2859659 . He is online so he might read your concern and help you solved it. I tried but I couldn’t because I am a newbie. But I posted on their thread. Thank you anyway for trying to help. For the newbie posting same issue as me, to be honest I was surprised to read about it and I do not know what to think about it.
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Fivestar4everMVP
Legendary
Offline
Activity: 2450
Merit: 1085
Leading Crypto Sports Betting & Casino Platform
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July 21, 2023, 06:52:00 PM |
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I have a similar situation. 18.07 put $24,000 + $14,035 for withdrawal. They said they were checking my account. Moreover, I have previously withdrawn larger amounts without any checks. I offered them to go through the KYC procedure, but they said it was not necessary yet. The situation is strange, but the project seems reliable to me. We are waiting together To be honest, this is unlike Duelbits, but since the customer care have answered and said they are checking your account, and that its not a matter of going through KYC verification, then there is nothing you guys can do other than to be patient. My instinct tells me there is something probably wrong some how, but i trust duelbits well enough to never disappoint their legitimate users, there is always a time like this in every business so its nothing new i believe, your withdrawals will be processed, just be patient , i am not a spokesperson for the casino though, just trying to be optimistic and positive.
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Hamphser
Sr. Member
Offline
Activity: 2604
Merit: 339
Vave.com - Crypto Casino
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July 21, 2023, 07:12:44 PM |
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I have a similar situation. 18.07 put $24,000 + $14,035 for withdrawal. They said they were checking my account. Moreover, I have previously withdrawn larger amounts without any checks. I offered them to go through the KYC procedure, but they said it was not necessary yet. The situation is strange, but the project seems reliable to me. We are waiting together Oh wow, looks like there is a problem. He is registered on the forum last January while this is his first post made in the forum. Seriously this just a coincidence that newbie posted same as issue as your for the first time in the forum? I knew that escalating the problem will make your issue solved quickly but finding support with same issue from a not credible user doesn’t change a thing to improve your case. Contact Duelbits representative here in the forum through this link https://bitcointalk.org/index.php?action=profile;u=2859659 . He is online so he might read your concern and help you solved it. I tried but I couldn’t because I am a newbie. But I posted on their thread. Thank you anyway for trying to help. For the newbie posting same issue as me, to be honest I was surprised to read about it and I do not know what to think about it. Hi! Whats the update of this one? still pending? It is really that unusual that it would really be lasting up for several or couple of days on asking out such withdrawal considering we are talking about 20k on here but just like the rest been saying that there's nothing we can do but to wait up on what they had instructed.Have you ever get some message about on such delay if ever you had asked them out again? 3 days now and if you arent getting any response then it is really that unusual or something that i cant really be able to be relaxed on this situation. Somehow Duelbits does have that good reputation on this forum on which it would really be just that make yourself that be assured that you would be getting that withdrawal unless if you havent done something wrong and those are legit wins because there are really moments that platforms would really be flagging some transactions if they have detected something.
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FatFork
Legendary
Offline
Activity: 1778
Merit: 2671
Crypto Swap Exchange
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July 21, 2023, 07:27:28 PM |
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What makes you think he's online now? As far as I can tell from his profile, the Duelbits representative was last active on the forum today, almost 20 hours ago.
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Wiwo
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July 21, 2023, 07:44:18 PM |
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Multiple gamblers are having problems now though they didn't provide enough evidence to verify their claims. Duelbits needs to provide some sort of update in this thread or in their ANN thread or in their site asap. You can see that those in figures is not well explanatory the way decimals are being placed, at least someone who wants to put things or make a list should at least try to put things in other.
The figure is pretty easy to decipher and several posters including me explained this stuff already which is why I find it odd that you are still complaining about it. This delay is not only peculiar to casinos or Duelbit alone but other networks are also witnessing such networks delay and the rest of it likes so if you are contacting the support, you must make sure to include all the possible evidence that can help speed up your quest and this is why we need to keep evidence as we deal with online platform most especially casinos because when you get locked out you won't be able to get hold of all those evidences to support your case. So the evidence is highly important in any online case, another way to place your complaints is in the ANN since that admin in there will help also to push your case forward.
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CryptSafe
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July 21, 2023, 09:32:23 PM |
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<cut> I agree. I will just wait.
Still no new updates? It does seem like a long time to wait for no apparent reason, unless there is a suspicion of some kind of abuse on your part. I wonder why @duelbits representative did not stop by this thread and offer some explanation to the community, even though he was active on the forum today. Perhaps he simply wasn't aware of this topic. If they fail to respond then OP should possibly go to their announcement thread and post the link of this thread there for them to see what is really going on and as well create a Scam accusations thread with proof that backs up OP claims of deposit and win result of being scammed of his or her funds with the casino. I was wondering why they would keep mute over this for long without any official word from them. It is not making any sense at all.
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khaled0111
Legendary
Offline
Activity: 2716
Merit: 3056
Top Crypto Casino
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July 21, 2023, 11:59:08 PM |
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Any update @OP? Did your withdrawal get processed or did you hear from heir customer support? I withdrew before from duelbits and my withdrawals were processed almost instantly but I mostly withdraw small amounts. Obviously, your request is being reviewed since a big amount of money is involved. Unfortunately, there isn't much you can do right now but to wait.
Its been like a day or two since OP started this thread, if he's yet to update on the current situation till now, then i will personally believe that he has probably gotten his withdrawal request processed and he's busy spending the money and have forgot to let us all know that he's issue with duelbits is resolved . Its a common practice for members to be very active when they have a serious issue and looking for solutions, but then become inactive for atleast, some time as soon as that is issue is resolved, and some fail to even update their thread to inform the community that their issue is resolved, not after several days or even months, depending on how long they are inactive. Please read the post after mine. OP responded and said that he didn't receive any update from duelbits' support. Obviously, his issue hasn't been resolved. If this case gets resolved then we all will be happy even if the accuser doesn't come back and inform us about the updates. In the meanwhile, we should keep supporting him till he gets his money, as long as he didn't break any of the casino's terms.
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piebeyb
Legendary
Offline
Activity: 2464
Merit: 1039
Bitcoin Trader
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July 22, 2023, 10:16:22 AM |
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I got my payouts. Everything is fine At least if you actually got your payment from this site it should also include a screenshot for solid proof that your withdrawal was processed properly, I know about Duelbits so far it is still reliable on this forum maybe, so it may take time for the withdrawal process manually so there is a delay which should be a concern for the OP to be more patient. I've never played and used Duelbits so far, might be happy to monitor the progress of the problem in this thread, is the site really safe and processes all user withdrawals, even though I'm just a small gambler maybe my withdrawal process is still fairly automatic, when the OP withdraws big money it seems it does take a long time for the manual process to go through checks.
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Trade on the go. Anywhere, anytime.
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AussieMat (OP)
Newbie
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Activity: 114
Merit: 0
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July 22, 2023, 10:39:11 AM |
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I got my payouts. Everything is fine Happy to hear, but I still didn’t.
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Peanutswar
Legendary
Offline
Activity: 1736
Merit: 1313
Top Crypto Casino
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July 22, 2023, 12:04:26 PM |
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Did you contact their support already in their platform? They have an active chat support immediately reply from your concern instead they have a representative right here that can contact with your concern. I made a payout always to their platform. If you received the payment you can now close this thread using the lock button in the lower left.
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Haunebu
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July 22, 2023, 02:32:12 PM |
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I got my payouts. Everything is fine Good to know. Did they explain why they took so long to release your payout? Your answer could help some other folks in similar situations. Did you contact their support already in their platform? They have an active chat support immediately reply from your concern instead they have a representative right here that can contact with your concern. I made a payout always to their platform. If you received the payment you can now close this thread using the lock button in the lower left.
Looks like you didn't bother reading all the posts in this thread so far properly. He clearly mentioned that he contacted their support who told him to wait without any sort of explanation. Also, he didn't receive his payout yet. Tip: Read the posts properly before replying!
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ScamViruS
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July 22, 2023, 03:57:32 PM |
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I got my payouts. Everything is fine Glad to hear that you were able to withdraw your winning funds. Duelbits is doing well here they are dealing well with their customer's problems. Yes, it is true that they delayed your withdrawal process a lot, but the support team told you the reason for this delay. So since your problem is solved and you were able to withdraw your money, now you can lock this thread and mark this thread as problem solved.
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bangjoe
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July 22, 2023, 04:31:54 PM |
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Congratulations to you because your withdrawal has been resolved without problems and that is quite a lot, so far I also have no problem with the withdrawal that I do from the duelbits, I really believe in the casino to this day. I got my payouts. Everything is fine Happy to hear, but I still didn’t. sorry before OP, maybe still in the study stage by the team to verify your withdrawal, maybe they detect irregularities in withdrawal or gambling activities, please wait a few more time to see whether there are developments or not from our team. I need to ask also if you correctly enter your address correctly?
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Coin_trader
Copper Member
Legendary
Offline
Activity: 2968
Merit: 1226
Leading Crypto Sports Betting & Casino Platform
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July 22, 2023, 05:22:37 PM |
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I got my payouts. Everything is fine At least if you actually got your payment from this site it should also include a screenshot for solid proof that your withdrawal was processed properly, I know about Duelbits so far it is still reliable on this forum maybe, so it may take time for the withdrawal process manually so there is a delay which should be a concern for the OP to be more patient. I've never played and used Duelbits so far, might be happy to monitor the progress of the problem in this thread, is the site really safe and processes all user withdrawals, even though I'm just a small gambler maybe my withdrawal process is still fairly automatic, when the OP withdraws big money it seems it does take a long time for the manual process to go through checks. https://i.imgur.com/3W9XAbR.pnghttps://i.imgur.com/g4VhOYj.pngNow change the title as resolved and lock this thread already as part of giving thanks to Duelbits for solving your case. Your thread gives a negative impression to the reputation of Duelbits in the forum. It’s surprising that Duelbits solved your case quickly since issue like this took more than a weeks on other casino to be resolved. Congratulations on recovering your funds.
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AussieMat (OP)
Newbie
Offline
Activity: 114
Merit: 0
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July 22, 2023, 05:44:06 PM |
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If someone wishes, I can send you my username and you can contact Duelbits here. I have been advised to send him a private message but I can’t as a newbie. I sent it to Fivestar4everMVP who advised me to do so but he didn’t respond.
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robelneo
Legendary
Offline
Activity: 3430
Merit: 1226
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July 22, 2023, 11:53:50 PM |
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If someone wishes, I can send you my username and you can contact Duelbits here. I have been advised to send him a private message but I can’t as a newbie. I sent it to Fivestar4everMVP who advised me to do so but he didn’t respond.
I'm sure Fivestar4everMVP will respond check the time that he is online and the time you sent the message he might not read the message yet I'm sure Duelbits is aware of the existence of this issue and this will be addressed, all I know is all they have a dedicated team for all concerns and all issues are resolved in a fair manner I don't see your case to be different.
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bitterguy28
Full Member
Offline
Activity: 2198
Merit: 182
“FRX: Ferocious Alpha”
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July 23, 2023, 01:36:45 AM |
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If someone wishes, I can send you my username and you can contact Duelbits here. I have been advised to send him a private message but I can’t as a newbie. I sent it to Fivestar4everMVP who advised me to do so but he didn’t respond.
I think that is not necessary because like what you quoted above , the other player had got His funds now and maybe yours is on the way ,Duelbits will never damage their reputation just because of your withdrawal amount. just let it have another day since you already contacted the support , or try also to send direct message to the campaign manager as sometimes @Hhampuz is giving his time and effort to make things easy and done for the betterment of the team, the players and also him as manager . will be waiting for your next post in which you already got your funds and locking this thread very soon. and also try to wait to Fivestar4everMVP as he is active here in forum constantly.
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AbuBhakar
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July 23, 2023, 03:23:43 PM |
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If someone wishes, I can send you my username and you can contact Duelbits here. I have been advised to send him a private message but I can’t as a newbie. I sent it to Fivestar4everMVP who advised me to do so but he didn’t respond.
I already PM both Duelbits Marketing and Official Account here so that they can look on your case. You should post only on your own issue thread since this case is already solved. No one here can help you to solve your case rather than wait just like the OP of this thread. Your case might be a little different that’s why it taking some time to resolve.
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abel1337
Legendary
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Enterapp Pre-Sale Live - bit.ly/3UrMCWI
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July 23, 2023, 04:02:18 PM |
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If someone wishes, I can send you my username and you can contact Duelbits here. I have been advised to send him a private message but I can’t as a newbie. I sent it to Fivestar4everMVP who advised me to do so but he didn’t respond.
I already PM both Duelbits Marketing and Official Account here so that they can look on your case. You should post only on your own issue thread since this case is already solved. No one here can help you to solve your case rather than wait just like the OP of this thread. Your case might be a little different that’s why it taking some time to resolve. Spreading it on duelbits various support platforms like on their socials can possibly help if you can't manage to have anythings solved here, you can try to contact the signature campaign manager of duelbits since they have a direct access to the duelbits team as other seemed to be doing it if they have a legit concern and just hope that they will respond or help you. Being not able to withdraw for more than 24 hours is a bit concerning and it's not normal especially if you know that you didn't do anything wrong.
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