While using a no KYC casino to play games it is expected to note that in irrespective of whatever happens while withdrawing from the platform, they should not request for any KYC because that is their standing policy except for the case of a suspicious transaction involving a huge amount of money that triggered their security system to stop the process of withdrawal that is when the attention of the security department would be visible on that matter. Then one can be required to provide some details or information which is necessary that they comply to get their money if they are genuine. Aside from this, even when discussing with customer service, you are not expected to give any details about you to them because it is a no KYC platform so they will have to handle the situation in a way that best suits resolving the complaints at that moment since it doesn't involve a huge amount and it didn't attract the attention of the security department.
Some casinos say that they are no KYC casinos in promotion and on their front page, but when you go down to read through their ToS you will notice they have it on their ToS, the full right to ask for KYC whenever they suspect something, which that includes even when you want to make a large withdrawal It's on them to decide what they find suspicious and if you want to avoid such experience better to avoid using casino of such be with full KYCed casino if you must than to fall into such fraud act carried out by those who claims not to ask for KYC.
Think of no KYC casinos like a shop that lets you walk in and buy things without asking for your ID. It feels quick and easy, but the catch is: because they don’t know who you are, they can set limits on how much you can withdraw, or even change their rules whenever they want. Most people don’t read the Terms of Service, so they don’t realize the casino has given itself the right to do this. On the other hand, full KYC casinos are like banks. They ask for your ID, proof of address, maybe even a photo. It feels like a hassle at first, but once you’re verified, they usually give you more freedom: higher withdrawal limits, stronger protection if something goes wrong, and less chance of sudden surprises. It’s like choosing between a street vendor and a proper supermarket. The street vendor might give you food quickly, but if something goes wrong, you have no guarantee. The proper supermarket makes you fill out forms, but you’re protected if issues come up. It's always okay to go for what will not stress you at the end.