Since you are providing this service on behalf of satoshispain.com/, can you ask one of their specialists to log in to give answers or clarifications to the quote below?
-Know if the private key is 12,18 or 24 words.
-Why were the words lost, how and when. What condition was the person in when they lost them.
-This only works if you have missed some words (no matter the position). For more than certain words it can take dozens of years.
-It doesn't matter how much money there is (1 satoshi or 1000 bitcoins). This service is carried out to help people get their money back.
- It is not a private key but a wallet seed.
- How will the answer to this question will help? Are you not supposed to brute-force It?
- Some words are a general word. If 6 words are missing, it is impossible to recover them. The number of words must be determined and allocated precisely.
- You are not a charitable company, so you must care about the money. If the missing were 3 words, and the seeds were about $10 BTC, then the cost of recovering would be much higher than the value of $10.
BTW, I gave you a
negative trust due to the high risks related to your service without proof of that.