Rollbit has literally has thrown my money away, sending it to an FTX address

[ineedhelpplease]

I needed this money to pay back a friend $2.6k and use to eventually pay for college. Since I value my Rollbit account just as much as my money, I already feel hurt well enough that my Rollbit account is banned but I'm aware that the moderation is my fault so it is what it is. But to have my money basically lost for no reason hurts so much... Please understand the importance of why I needed to get my money back. If I can’t get it back my life will be a lot more difficult and stressed for literally no reason. Please help me!

What you wrote sounds like the monologue of a gambling addict who gambled with the money he needed for his education and to pay back his debts. Without going into why they banned you, would it hurt you less if you lost your deposit gambling and now you have to find another way to pay your debts and education?

I don’t want to call Rollbit “scammers” as that’s the wrong word. They are amazing people and calling them scammers is wrong. However though, the owner of the website has sent my money to the “depositing address” which was an FTX address that can no longer be accessed by anyone I believe.

As far as this is concerned, I believe that you have a full right to be dissatisfied and to seek justice, because this is definitely stupid on the part of the casino, because how else can you describe that after such a long time, someone thinks it is right to return someone's coins to the address from which the deposit was made, without first contacting the client and asking for confirmation.

I don't know if there is anything in their TOS regarding that on the basis of which you could ask for a refund? Besides, can you prove that the address to which the coins were sent really belonged to FTX?

I understand it's a gambling site but they have an NFT buying and reselling section which is allowed for the USA to participate in. I opposed gambling and never like putting any extreme amounts in there, only like $1 $10 etc just really small amounts every once in a while. If I lost it from gambling it would hurt even more considering that the stupid action was on me. I already learned my lesson not to gamble long ago and seeing how it took along time to have it gone by a really dumb and avoidable action that I already knew the consequences to (losing money by gambling).

The company has directly told me it was from FTX, I could link a recording of me refreshing the chat and show the chat history too.

[1714873460]

1714873460

[1714873460]

1714873460

[holydarkness]

[...]

If you can help re-clarifying from your side for above question, you are not asked for specific document related to AML? You're just asked to provide ID and to log in and out of your account?

Yeah I don't remember submitting any documents and they never told me anything about "AML" I didn't even know that was a thing until after I made this thread. I was told to do KYC, and completed it using my Legal ID. I then completed a google interview with SmokeyLisa, and then answered a couple of questions related to the transaction I believe.

I'm not even sure what an AML document either but I know that was all I did, never submitted any paper files or documents to them, just my ID and an interview and answered their questions.

AFAIK, gathered from several sources some time ago and probably a bit outdated, AML verification for crypto "business" involves submitting ID [driving license, passport, or other govt. issued ID] and proof of residential [utility bill, bank statement, landline bill, etc.] Not sure if the part I bolded above was one of their AML compliance, though one of the AML protocol is simply identifying and monitoring the flow of the funds. Thus, probably you're not in a serious situation where they require a complicated AML verification, they simply tracing and "labelling" your flow of fund.

[ineedhelpplease]

[...]

If you can help re-clarifying from your side for above question, you are not asked for specific document related to AML? You're just asked to provide ID and to log in and out of your account?

Yeah I don't remember submitting any documents and they never told me anything about "AML" I didn't even know that was a thing until after I made this thread. I was told to do KYC, and completed it using my Legal ID. I then completed a google interview with SmokeyLisa, and then answered a couple of questions related to the transaction I believe.

I'm not even sure what an AML document either but I know that was all I did, never submitted any paper files or documents to them, just my ID and an interview and answered their questions.

AFAIK, gathered from several sources some time ago and probably a bit outdated, AML verification for crypto "business" involves submitting ID [driving license, passport, or other govt. issued ID] and proof of residential [utility bill, bank statement, landline bill, etc.] Not sure if the part I bolded above was one of their AML compliance, though one of the AML protocol is simply identifying and monitoring the flow of the funds. Thus, probably you're not in a serious situation where they require a complicated AML verification, they simply tracing and "labelling" your flow of fund.

Here are all the questions that I was asked, after their review of the interview if this helped
"Can you provide some information on who the withdrawal was initially going to?"
"Why did you deposit the funds to Rollbit then try and withdraw them again to use in a deal?"

https://cdn.discordapp.com/attachments/1051132543350611968/1168118643679313960/image.png?ex=65509a43&is=653e2543&hm=403d9d597b7a80f87ed06a3b6083d09a22fa7b3960e860562e6c511fdab94355&
https://cdn.discordapp.com/attachments/1051132543350611968/1168118685504909332/image.png?ex=65509a4d&is=653e254d&hm=b15a2303553a78aa627398cb97c22d60b9ea75096ec11c0cb593cfd3b0b1ea40&



So from what I'm reading, I'm assuming that AML happened around here?

[holydarkness]

AFAIK, gathered from several sources some time ago and probably a bit outdated, AML verification for crypto "business" involves submitting ID [driving license, passport, or other govt. issued ID] and proof of residential [utility bill, bank statement, landline bill, etc.] Not sure if the part I bolded above was one of their AML compliance, though one of the AML protocol is simply identifying and monitoring the flow of the funds. Thus, probably you're not in a serious situation where they require a complicated AML verification, they simply tracing and "labelling" your flow of fund.

Here are all the questions that I was asked, after their review of the interview if this helped
"Can you provide some information on who the withdrawal was initially going to?"
"Why did you deposit the funds to Rollbit then try and withdraw them again to use in a deal?"


[image reuploaded to talkimg]

So from what I'm reading, I'm assuming that AML happened around here?

Unfortunately, from what I read, judging from their wording, I think yes, you indeed triggered their AML alarm. Casino are very sensitive to funds that deposited to their platform and later withdrawn without any bets. Usually they have minimum wagering requirement to discourage people from using their platform to launder money. I've been wondering about this too, but I assumed you passed this requirement because you said you did gambled some.

If you deposited the funds and requested withdrawal soon after, without touching your fund at all, casinos will usually get suspicious and implemented KYC/AML screening.

Is that all they asked? Or is there any other question related to the fund activity they asked, be it on the live chat or during video verification?

[ineedhelpplease]

AFAIK, gathered from several sources some time ago and probably a bit outdated, AML verification for crypto "business" involves submitting ID [driving license, passport, or other govt. issued ID] and proof of residential [utility bill, bank statement, landline bill, etc.] Not sure if the part I bolded above was one of their AML compliance, though one of the AML protocol is simply identifying and monitoring the flow of the funds. Thus, probably you're not in a serious situation where they require a complicated AML verification, they simply tracing and "labelling" your flow of fund.

Here are all the questions that I was asked, after their review of the interview if this helped
"Can you provide some information on who the withdrawal was initially going to?"
"Why did you deposit the funds to Rollbit then try and withdraw them again to use in a deal?"


[image reuploaded to talkimg]

So from what I'm reading, I'm assuming that AML happened around here?

Unfortunately, from what I read, judging from their wording, I think yes, you indeed triggered their AML alarm. Casino are very sensitive to funds that deposited to their platform and later withdrawn without any bets. Usually they have minimum wagering requirement to discourage people from using their platform to launder money. I've been wondering about this too, but I assumed you passed this requirement because you said you did gambled some.

If you deposited the funds and requested withdrawal soon after, without touching your fund at all, casinos will usually get suspicious and implemented KYC/AML screening.

Is that all they asked? Or is there any other question related to the fund activity they asked, be it on the live chat or during video verification?

For the chat, those were the only two questions asked before they ended their investigation.

I do remember being asked multiple questions within the interview, but since I don't have a recording, I cannot remember them all

Here are some;
They asked if I could log out and log back in
They asked if I could verify my email (At the time this gmail was locked, but as of literally 10 minutes ago I've gotten it back through entering my correct password and verifying my phone, so I can do this now but sadly it's uh far too late lol)
They asked where did my most recent deposit come from, which I showed them

I believe there may have been some other questions but I don't remember.


Hey, since you are an expert I would appreciate some advice or help here if possible for something i’m about to ask related to this thread. I’ll post in a second since i’m at phone and I need to go home to type easier and provide screenshots.


Woops, almost forgot to respond!

So, I heard about this site named ftx claim or something and it wanted me to log in. Since I don't have an FTX account I contacted the company and I was ignored.

https://cdn.discordapp.com/attachments/1051132543350611968/1169142611454476308/image.png?ex=655453e8&is=6541dee8&hm=24fa049c4db520e57d14c3fed6329ec8df8e74dcaba8a8b21a49cc7647f56837&

If they decide to cooperate do you think I could get my money back from that website? I saw one of the steps said to complete KYC I'd be willing to do this for them or something assuming its legal and etc.

Is there anything I could do really? I feel like it's just gonna be stuck there forever.

[holydarkness]

Woops, almost forgot to respond!

So, I heard about this site named ftx claim or something and it wanted me to log in. Since I don't have an FTX account I contacted the company and I was ignored.


[image reuploaded through talkimg]

If they decide to cooperate do you think I could get my money back from that website? I saw one of the steps said to complete KYC I'd be willing to do this for them or something assuming its legal and etc.

Is there anything I could do really? I feel like it's just gonna be stuck there forever.

That option had crossed my mind before, but if I am not mistaken [which is why I didn't voiced it to you] the deadline for claiming a return already passed, even before you created this thread, on 29 September. Read more here and here. If it's still open and the deadline is extended, it might worth the shot.

[ineedhelpplease]

Woops, almost forgot to respond!

So, I heard about this site named ftx claim or something and it wanted me to log in. Since I don't have an FTX account I contacted the company and I was ignored.


[image reuploaded through talkimg]

If they decide to cooperate do you think I could get my money back from that website? I saw one of the steps said to complete KYC I'd be willing to do this for them or something assuming its legal and etc.

Is there anything I could do really? I feel like it's just gonna be stuck there forever.

That option had crossed my mind before, but if I am not mistaken [which is why I didn't voiced it to you] the deadline for claiming a return already passed, even before you created this thread, on 29 September. Read more here and here. If it's still open and the deadline is extended, it might worth the shot.

I wasn’t very good at reading it but they did say you can submit a claim after the due date but it might be denied or something idk. Could still trying be hopeful? And if I do, it would have to be under the companies FTX account. I’m willing to verify KYC since it’s my money but is this illegal since i don’t own the account? Unfortunately it actually was the same day I decided to verify KYC that it was also the deadline lol

[holydarkness]

I wasn’t very good at reading it but they did say you can submit a claim after the due date but it might be denied or something idk. Could still trying be hopeful? And if I do, it would have to be under the companies FTX account. I’m willing to verify KYC since it’s my money but is this illegal since i don’t own the account? Unfortunately it actually was the same day I decided to verify KYC that it was also the deadline lol

Do you mind providing me this article? If I have some time at hand, I don't mind to give it a read and see if we have the same understanding of what the article conveyed. But... I agree with you, suppose they're still allowing it, I think the fund will most likely transferred to that company's possession, and/or can only be verified by the company, and not you. Unless... maybe the company can write a statement that the recent deposit to their address is yours and will be "bestowed" to you?

[BenCodie]

Woops, almost forgot to respond!

So, I heard about this site named ftx claim or something and it wanted me to log in. Since I don't have an FTX account I contacted the company and I was ignored.


[image reuploaded through talkimg]

If they decide to cooperate do you think I could get my money back from that website? I saw one of the steps said to complete KYC I'd be willing to do this for them or something assuming its legal and etc.

Is there anything I could do really? I feel like it's just gonna be stuck there forever.

That option had crossed my mind before, but if I am not mistaken [which is why I didn't voiced it to you] the deadline for claiming a return already passed, even before you created this thread, on 29 September. Read more here and here. If it's still open and the deadline is extended, it might worth the shot.

I wasn’t very good at reading it but they did say you can submit a claim after the due date but it might be denied or something idk. Could still trying be hopeful? And if I do, it would have to be under the companies FTX account. I’m willing to verify KYC since it’s my money but is this illegal since i don’t own the account? Unfortunately it actually was the same day I decided to verify KYC that it was also the deadline lol

Considering that Rollbit sent the coins after collapse, and after FTX/its subsidiaries become defunct, you should be able to get them back quite easily.

This will actually serve as a great test for the parties that are in control of FTX. If they do not give ineedhelpplease's money back, then the thievery is still continuing.  

It would be dumbfounding if they turn around and say that they no longer have access to the wallets. If they have a large array of wallets, someone with blockchain knowledge a part of the party in control can export the private key quite easily.

There are not many reasons why you would be rejected. I would not be surprised if it takes a long time to even get a response from them though.

Good luck, please keep us posted.

Our internal policies for these scenarios ensure that any deposited funds are returned only to the address we received them from. This is a standard industry practice.

For any funds that are sent directly to a service wallet, we recommend reaching out to the service directly. We have no control over their wallet, nor can we reverse the transaction.

This is a damn stupid industry practice. You are telling me that every casino will just fling funds to places despite not knowing where it's going, and that regulations render casinos incapable of asking a user "do you control this address?" before sending a refund? Please. That is a very poor industry practice and all casinos who do that are asking for complaints, and deserve to be scrutinized for this.

I am not in the mood to get involved in more drama, however if you want to prevent complaints in the future, communicate better and don't be idiots. I say don't be idiots because this "internal policy" that is apparently "standard industry practice" is idiotic. You know how the blockchain works and you know that confirming address validity to ensure it's not a service-address is essential for any kind of refund. This process that ineedhelpplease now has to follow is 100% Rollbit's fault and was very simply to preventable...If I were him I'd be pushing for compensation for the time and potential loss that you've caused for him at the minimum and probably scrutinizing until the "internal policy" is publicly changed as well, so that others don't face these problems.

[JollyGood]

First of all, the claims.ftx.com URL seems to be legitimate.

Second, you do not have to wait for them to reply on a discord chat, you can use the customer services email address on their website to initiate your queries (support@ftx.com).

I doubt any of us here are experts in how FTX investigations are going but you have an interest to contact them and get as much information as possible as that would seem to be the only way you stand a chance of getting some of the owed amounts returned to you. You should remain hopeful and you should stay positive, just send them an email if you want to ask them questions or better still you can log your claim. The fact the option to log the complain is still present therefore the obvious conclusion would be that you still have time to submit your claim.

I wasn’t very good at reading it but they did say you can submit a claim after the due date but it might be denied or something idk. Could still trying be hopeful? And if I do, it would have to be under the companies FTX account. I’m willing to verify KYC since it’s my money but is this illegal since i don’t own the account? Unfortunately it actually was the same day I decided to verify KYC that it was also the deadline lol

[holydarkness]

Considering that Rollbit sent the coins after collapse, and after FTX/its subsidiaries become defunct, you should be able to get them back quite easily.

This will actually serve as a great test for the parties that are in control of FTX. If they do not give ineedhelpplease's money back, then the thievery is still continuing.  

It would be dumbfounding if they turn around and say that they no longer have access to the wallets. If they have a large array of wallets, someone with blockchain knowledge a part of the party in control can export the private key quite easily.

There are not many reasons why you would be rejected. I would not be surprised if it takes a long time to even get a response from them though.

Good luck, please keep us posted.

Not many, true, but there are stil good few reasons it being rejected or, at the very least, facing a good difficulties. One is as I mentioned above your post: that the address belongs to an NFT marketplace [company, according to OP] and not OP's.

It will be understandable if FTX or whatever they're named these days, refuse to just let the fund go without proper authentification and statement from the company that bestow the control and the content of the fund on said address to OP.

The other [and significantly less dire, if OP interpret the article he read correctly] is the deadline.

This is a damn stupid industry practice. You are telling me that every casino will just fling funds to places despite not knowing where it's going, and that regulations render casinos incapable of asking a user "do you control this address?" before sending a refund? Please. That is a very poor industry practice and all casinos who do that are asking for complaints, and deserve to be scrutinized for this.

I am not in the mood to get involved in more drama, however if you want to prevent complaints in the future, communicate better and don't be idiots. I say don't be idiots because this "internal policy" that is apparently "standard industry practice" is idiotic. You know how the blockchain works and you know that confirming address validity to ensure it's not a service-address is essential for any kind of refund. This process that ineedhelpplease now has to follow is 100% Rollbit's fault and was very simply to preventable...If I were him I'd be pushing for compensation for the time and potential loss that you've caused for him at the minimum and probably scrutinizing until the "internal policy" is publicly changed as well, so that others don't face these problems.

Are we 100% sure this opinion is not biased? That it's 100% Rollbit's [or other casino who implement the same policy] fault? Because, OTOH, if OP submit the KYC right away when asked, this whole mess can also be avoided. I can partially understand OP's decision of emergency cash [though I can suggest way more secure methods if the aim is simply to lock fund for emergency cash] but, like it or not, he shared portion of responsibility on this case too. He refused to perform KYC right away because he wanted to reverse the withdrawal request, he can achieve the same result by doing KYC and re-depositing it to Rollbit.

If I may repeat my question [which was a response to your own invitation to discuss this matter, but then you ignored],

[...]
If I may reverse the situation though, do you disagree that it'll be risky for a platform and probably expose themselves in abetting money laundering [and thus jeopardizing their license] because they go lenient with user by removing the second layer of AML policy and allow user to withdraw their fund to a different wallet, with consideration to the point I raised in #37?

[Sorry OP, I have no intention to pour salt to your wound, but some things need to be straigthened]

[ineedhelpplease]

I wasn’t very good at reading it but they did say you can submit a claim after the due date but it might be denied or something idk. Could still trying be hopeful? And if I do, it would have to be under the companies FTX account. I’m willing to verify KYC since it’s my money but is this illegal since i don’t own the account? Unfortunately it actually was the same day I decided to verify KYC that it was also the deadline lol

Do you mind providing me this article? If I have some time at hand, I don't mind to give it a read and see if we have the same understanding of what the article conveyed. But... I agree with you, suppose they're still allowing it, I think the fund will most likely transferred to that company's possession, and/or can only be verified by the company, and not you. Unless... maybe the company can write a statement that the recent deposit to their address is yours and will be "bestowed" to you?

I just remember reading it here, maybe I misread it? idk
https://claims.ftx.com/welcome


File your customer claim
Deadline: September 29, 2023, 4pm ET ("Bar Date")


The FTX Customer Claims Portal and the Kroll Portal will remain accessible after the Bar Date to amend or file a claim. Absent order from the U.S. Bankruptcy Court for the District of Delaware, any claims filed after the Bar Date will be considered late filed and may be disputed. KYC will also remain open for customers to complete and upload the requested documentation

Woops, almost forgot to respond!

So, I heard about this site named ftx claim or something and it wanted me to log in. Since I don't have an FTX account I contacted the company and I was ignored.


[image reuploaded through talkimg]

If they decide to cooperate do you think I could get my money back from that website? I saw one of the steps said to complete KYC I'd be willing to do this for them or something assuming its legal and etc.

Is there anything I could do really? I feel like it's just gonna be stuck there forever.

That option had crossed my mind before, but if I am not mistaken [which is why I didn't voiced it to you] the deadline for claiming a return already passed, even before you created this thread, on 29 September. Read more here and here. If it's still open and the deadline is extended, it might worth the shot.

I wasn’t very good at reading it but they did say you can submit a claim after the due date but it might be denied or something idk. Could still trying be hopeful? And if I do, it would have to be under the companies FTX account. I’m willing to verify KYC since it’s my money but is this illegal since i don’t own the account? Unfortunately it actually was the same day I decided to verify KYC that it was also the deadline lol

Considering that Rollbit sent the coins after collapse, and after FTX/its subsidiaries become defunct, you should be able to get them back quite easily.

This will actually serve as a great test for the parties that are in control of FTX. If they do not give ineedhelpplease's money back, then the thievery is still continuing.  

It would be dumbfounding if they turn around and say that they no longer have access to the wallets. If they have a large array of wallets, someone with blockchain knowledge a part of the party in control can export the private key quite easily.

There are not many reasons why you would be rejected. I would not be surprised if it takes a long time to even get a response from them though.

Good luck, please keep us posted.

Our internal policies for these scenarios ensure that any deposited funds are returned only to the address we received them from. This is a standard industry practice.

For any funds that are sent directly to a service wallet, we recommend reaching out to the service directly. We have no control over their wallet, nor can we reverse the transaction.

This is a damn stupid industry practice. You are telling me that every casino will just fling funds to places despite not knowing where it's going, and that regulations render casinos incapable of asking a user "do you control this address?" before sending a refund? Please. That is a very poor industry practice and all casinos who do that are asking for complaints, and deserve to be scrutinized for this.

I am not in the mood to get involved in more drama, however if you want to prevent complaints in the future, communicate better and don't be idiots. I say don't be idiots because this "internal policy" that is apparently "standard industry practice" is idiotic. You know how the blockchain works and you know that confirming address validity to ensure it's not a service-address is essential for any kind of refund. This process that ineedhelpplease now has to follow is 100% Rollbit's fault and was very simply to preventable...If I were him I'd be pushing for compensation for the time and potential loss that you've caused for him at the minimum and probably scrutinizing until the "internal policy" is publicly changed as well, so that others don't face these problems.

Nearly forgot to respond. I've sent them a message via their email as well, I hope I can get it back or anything I can try to do really.

[holydarkness]

I just remember reading it here, maybe I misread it? idk
https://claims.ftx.com/welcome


File your customer claim
Deadline: September 29, 2023, 4pm ET ("Bar Date")


The FTX Customer Claims Portal and the Kroll Portal will remain accessible after the Bar Date to amend or file a claim. Absent order from the U.S. Bankruptcy Court for the District of Delaware, any claims filed after the Bar Date will be considered late filed and may be disputed. KYC will also remain open for customers to complete and upload the requested documentation

I might be wrong, but that snippets of announcement were scattered around the website, and I believe the full article is here, which reads,



The way I interpret it, yes you can try to file a withdrawal request after 29 September, but you'll need an order or approval from from U.S. Bankruptcy Court for the District of Delaware, without it, your claim might be rejected.

I think it's worth the shot, though. I mean... there's nothing to lose, is there?

[ineedhelpplease]

I just remember reading it here, maybe I misread it? idk
https://claims.ftx.com/welcome


File your customer claim
Deadline: September 29, 2023, 4pm ET ("Bar Date")


The FTX Customer Claims Portal and the Kroll Portal will remain accessible after the Bar Date to amend or file a claim. Absent order from the U.S. Bankruptcy Court for the District of Delaware, any claims filed after the Bar Date will be considered late filed and may be disputed. KYC will also remain open for customers to complete and upload the requested documentation

I might be wrong, but that snippets of announcement were scattered around the website, and I believe the full article is here, which reads,



The way I interpret it, yes you can try to file a withdrawal request after 29 September, but you'll need an order or approval from from U.S. Bankruptcy Court for the District of Delaware, without it, your claim might be rejected.

I think it's worth the shot, though. I mean... there's nothing to lose, is there?

ah i guess i can try, i really hope the company doesnt ignore me because they've been for the past week too. i emailed the ftx support email that a member mentioned above but no response either


I just saw this video randomly on YouTube I was wondering if it could possibly be useful at all to this situation
https://www.youtube.com/watch?v=vF4t58gil1k
(SBF found guilty of all charges, video made 1 day ago)


Is there like any way I could claim the money without having to go through the company? They've ignored my message for over a week now   I've sent support@ftx.com a message but no response in some time too. Unfortunately I can't use claims.ftx.com without the company's help since its their FTX account.

[examplens]

Is there like any way I could claim the money without having to go through the company? They've ignored my message for over a week now   I've sent support@ftx.com a message but no response in some time too. Unfortunately I can't use claims.ftx.com without the company's help since its their FTX account.

FTX will ignore you forever. I don't mean to demotivate you, but looking at their current position, dealing with wrong transactions is certainly not their priority.
Maybe you should contact one of the prosecutors who is handling the case against them. Although your case will be more difficult to present and prove.

[holydarkness]

Is there like any way I could claim the money without having to go through the company? They've ignored my message for over a week now   I've sent support@ftx.com a message but no response in some time too. Unfortunately I can't use claims.ftx.com without the company's help since its their FTX account.

I don't think there is, the account was under their name, the legal power is on them. If FTX unilaterally grant the claim and the fund to your nominated address, without the NFT company's agreement, I think that's a case they currently won't have any interest to get into.

Your best chance is perhaps, as I said here on #61, to have the company wrote a legal document, acknowledging that the fund on their wallet is yours and you to act on their behalf, that the account is "bestowed" to you.

[ineedhelpplease]

Little Update:

I've shown them and talked to them about the suggestion you've provided and I got a response

https://cdn.discordapp.com/attachments/1076932907307909201/1172622195239948298/image.png?ex=6560fc85&is=654e8785&hm=1e7a7d23db8cc71de2bb7294b3e899dc790fcb3c95e01f03f646292209e13910&

Could we double check, or confirm that claims.ftx.com is a legitimate website for them? I've been also trying to get ahold of a FTX Prosecutor on LinkedIn but no response so far as well. Any other people I should contact for advice or help?

Thank you again

[holydarkness]

Little Update:

I've shown them and talked to them about the suggestion you've provided and I got a response


original image

Could we double check, or confirm that claims.ftx.com is a legitimate website for them? I've been also trying to get ahold of a FTX Prosecutor on LinkedIn but no response so far as well. Any other people I should contact for advice or help?

Thank you again

That is your conversation with the NFT company?  From a quick google search, yes, they're real and legitimate.

[All of the links on this post are deliberately not shortened and displayed in full so you can easily copy and paste them] FTX's account on twitter gave this link as below,



and that same portal will refer you to this article, https://restructuring.ra.kroll.com/FTX/EPOC-Index, stating,



There are several published article referring to that portal. You probably can ask them to read these articles, or ask them to take a quick DD themselves so they can be more assured for the legitimacy of the portal.

https://www.prnewswire.com/news-releases/ftx-debtors-launch-online-claims-portal-for-customers-301877136.html
https://www.cnet.com/personal-finance/crypto/if-you-lost-money-when-crypto-exchange-ftx-went-bankrupt-you-have-a-few-weeks-left-to-make-a-claim/

[ineedhelpplease]

https://cdn.discordapp.com/attachments/1134382609984651265/1173024315386630276/image.png?ex=65627306&is=654ffe06&hm=03190a0c366944be088d9d73831e2328bdb2d9af1f9fd57a7d0aed553d4de270&

Thank you, they now realize that claims.ftx.com is a legitimate website but they seem to be saying that there is no hope because it was after the crash, so they highly doubt it. I appreciate the help here. I am no expert at any of this its literally the first time ive had an issue with crypto after years of using it


Guys what the fuck? the money moved.
https://blockchair.com/bitcoin/address/33FVJ3A8FEEmbwCLgYbbZw6zFzyNon4NnD

Do I even have a chance anymore


Sorry for all the double posts this is actually scary wtf


I've went through it a little and it was apparently done yesterday, but its still pending

https://cdn.discordapp.com/attachments/1129161965839855688/1173762036266717224/image.png?ex=65652214&is=6552ad14&hm=cf8c00f0b4f8681aeb2baf30865c3e6aa653613855d09e6ecf7e61cb189f951e&

Since its pending, do I still have a chance?

I click on the transaction hash of the transaction
https://blockchair.com/bitcoin/transaction/13b8c1a93bd5b15d272c1d654e7c0379661647f3326dc86a702ffbda793c7beb

and this was like, the same transaction where rollbit gave me my money back. I'm confused..

I click on the address where its sent to and it looks like starting Yesterday and Today, a bunch of money is just being mass sent to this one address, including my money
https://blockchair.com/bitcoin/address/3KUHpUCxaaJAsR5DQYB5rPYK8xwQprcZC9

is this something related to giving back the money from FTX victims? What's happening?

[FinneysTrueVision]

I click on the address where its sent to and it looks like starting Yesterday and Today, a bunch of money is just being mass sent to this one address, including my money
https://blockchair.com/bitcoin/address/3KUHpUCxaaJAsR5DQYB5rPYK8xwQprcZC9

is this something related to giving back the money from FTX victims? What's happening?

The money Rollbit sent was already confirmed and is now being transferred out. The outgoing transaction is being sent to a wallet used for consolidating recent deposits sent to FTX. There aren't any other clues as to the wallet's purpose because there is no other activity besides these consolidations.

The FTX claims website indicates that customers are only entitled to their balance prior to November 11, 2022. Since it is after the claim deadline and your lost funds were sent to FTX after the specified date it's not looking too favorable but perhaps the custodial service you used could amend their claim or submit a new one to try and get back those funds.