Got hacked, lost 11 BTC

[mk4]

Talked to my wife.  She tried to install a voice changer software yesterday from a link on twitter and it didn't install.  This is a windows 11 PC.  I see something new called WingFtpServer as a startup program. That has to be it. C'est la vie   

Sucks.

If you plan on running it back — you either use a hardware wallet or have your wallet installed on a device that's not actually being used for personal reasons like this one you mentioned. With your wallet being THAT exposed, it's been inevitable that your wallet will get hacked.

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[bitbollo]

I always suggest using or at least reading the glacier protocol https://glacierprotocol.org/ guide to set up a "state of the art" cold wallet. and to understand all security implications.

I recommend OP (but I'm sure he knows) to avoid any service that talks about "recovering stolen bitcoins" or similar things. These are only scam and will drain other value
At most, rely on some service to "track" these coins...

[Text]

Talked to my wife.  She tried to install a voice changer software yesterday from a link on twitter and it didn't install.  This is a windows 11 PC.  I see something new called WingFtpServer as a startup program. That has to be it. C'est la vie   

That could be the potential entry point for the breach. Most likely, the hacker didn't leave anything behind. That is a learning experience, but if that happened to me with such a large amount, I might have a mental breakdown, especially if that's the only remaining asset I have, and it disappears in an instant. You need to improve your cybersecurity practices, and your family or colleagues should also have knowledge about it. I consider my PC/laptop as personal belongings, so I hope there's no interference, even if we're married. By the way, do you know if your wife used your PC and informed you about what she was going to do before the incident happened?

[Nrcewker]

Yesterday I lost 11 BTC from my Bitcoin Core 25.0 wallet.  The wallet wasn't open at the time.  I don't know how it happened. Lots of emotions right now. 

It seems like your PC got infected with a virus and malware for which your coins are lost or hacker. Really sad to hear about this loss. Moreover you should have been extra careful, when you have big funds invested in Bitcoins. You should have used hardware wallets like Trezor to store the coins for extra security. Now nothing much can be done. If possible try tracing the address and see if it gets linked to any exchanges, then you can request the exchange for the person’s identity who hacked you and can hunt him down. But this happens rarely to find the hacker’s details.

[Jating]

Yesterday I lost 11 BTC from my Bitcoin Core 25.0 wallet.  The wallet wasn't open at the time.  I don't know how it happened. Lots of emotions right now. 

Damn, that is a huge lost, 11 BTC is something that everyone has been dreaming of, I mean just 1 BTC could be a good hold for us and sure that majority hasn't reach that goal.

Again, as others have said, you or your wife has installed something, like a malware that is not detectable even by anti-virus software because the author of the malware is really that good and outsmart the current sets of AV. I'm not sure about WingFtpServer, but if she downloaded a crack software, then that should be it.

[_act_]

At most, rely on some service to "track" these coins...

That is a huge amount of money and it might be good for him to track the coin. If the coin is sent to an exchange, it is possible that the hacker can be known. But hackers are smart, it is possible that the hacker used a noncustodial wallet and he may also mix the coin before spending it. It is better to avoid hack than to be looking for solution which might be difficult and expensive to get or which might be impossible to get.

[LogitechMouse]

Talked to my wife.  She tried to install a voice changer software yesterday from a link on twitter and it didn't install.  This is a windows 11 PC.  I see something new called WingFtpServer as a startup program. That has to be it. C'est la vie   

That might be the suspect.
That's also the main reason why I don't want other people to use my computer. Even my partner doesn't have any access to my computer. She has her own laptop so I guess there's no reason for her to touch my computer, or at least if she will use it, I'm on her side so I can still see what she is doing.

I'm always very careful with everything that I'm downloading online. From extensions to wallet software of different altcoins. I always triple-check before I click the download button because there's always a chance that it might contain malware especially if it comes from a different website.

Learning really is a very expensive thing, and I've been always saying that ever since. Now your learning costs you 11 BTC. I mean if only you have a hardware wallet then at least your coins are safer, but nevertheless, it is what it is. You said already "That's life" so I guess the only thing that I will say is to move on, move forward, and start from scratch again. I know it will be hard, but I know and we know you can do it.

[pinggoki]

Talked to my wife.  She tried to install a voice changer software yesterday from a link on twitter and it didn't install.  This is a windows 11 PC.  I see something new called WingFtpServer as a startup program. That has to be it. C'est la vie   

Try to check first, hire an IT guy to do the checking to see if it's your wife downloading that software was the cause of all this I am sure that there's probably more to this or I am wrong and you already did your due diligence on checking all the possibilities, I guess it is what it is on this one.

[Shenanigan]

Hey OP. Do you know your hacked BTC-address, right?

All you have to do is track the transactions on it. Are there already some transactions there since your hack? The final wallet where these 11 bitcoins will end up - will be the scammers address. Make a printout of the scammers' transactions and send it to the FATF

Immediately write to all blockchain observers to have this address marked as a scam to make it difficult for shenanigans to withdraw from it

[Cantsay]

You gave your wife access. After it you lost money. This is the basis for initiating a case. Even if she doesn't understand computers, she caused you damage through negligence. Let her pay you compensation for damages

Pay with what? A “divorce”? And then the kids^{if they have any} will live in a broken home because of a situation that could have been resolved without cause more harm that has already been done. It’s a husband and wife thing if she’s an understanding person she could agree to support the man with what she has since he has lost a significant amount (it’s still not known if she’s the cause, because she was the last person to operate the computer does not automatically mean she did the error) and their relationship will continue to grow as usual rather than looking to file for her to pay damages.

Its too early to assume the wife did it without carrying out a proper check on the entire system.

[mrust_mobile]

Talked to my wife.  She tried to install a voice changer software yesterday from a link on twitter and it didn't install.  This is a windows 11 PC.  I see something new called WingFtpServer as a startup program. That has to be it. C'est la vie   

     

Yep you got it.

You made lots of mistakes. You kept your coins on a windows pc which you used it to download shady programs… means it is also connected to the internet and you are not a newbie too.

It is like You wanted to get hacked and you accomplished it.

Money business is serious business which takes serious responsibility. R.i.p 11 btc…

Now you know what to do and what not to… next time

[sokani]

Yesterday I lost 11 BTC from my Bitcoin Core 25.0 wallet.  The wallet wasn't open at the time.  I don't know how it happened. Lots of emotions right now.  

Talked to my wife.  She tried to install a voice changer software yesterday from a link on twitter and it didn't install.  This is a windows 11 PC.  I see something new called WingFtpServer as a startup program. That has to be it. C'est la vie    

I wish this is untrue because 11 BTC is quite a huge amount of money. I went through your profile and I saw that you signed up 2014, so you're quite old here and must have been following the discussion on the forum. You would have known that keeping your Bitcoin online poses security risk, also you had other malware-infested apps running on device, which wasn't a good security practice. You would have stored your Bitcoin in a cold storage using multi-sig wallet. You were really careless, and I'm sorry for your loss.

[LDL]

Yesterday I lost 11 BTC from my Bitcoin Core 25.0 wallet.  The wallet wasn't open at the time.  I don't know how it happened. Lots of emotions right now.  

You are a very old user, you have been involved with Bitcoin for almost 10 years and you know a lot about the security of different wallets. But consider whether it is wise for you to keep your 11 BTC in a wallet. You were careless about the security of your wallet which may have caused you to face huge losses. Although I know no words to comfort you, I wish you well.
Since your wallet is not opening you can try from one device to another. Moreover, if the wallet requires an update, then you should consider the update.

[Freddie Boyer]

Hey OP. Do you know your hacked BTC-address, right?

All you have to do is track the transactions on it. Are there already some transactions there since your hack? The final wallet where these 11 bitcoins will end up - will be the scammers address. Make a printout of the scammers' transactions and send it to the FATF

Immediately write to all blockchain observers to have this address marked as a scam to make it difficult for shenanigans to withdraw from it

I'm also concerned about what OP is going through right now. Yes. that True, maybe it's a late mistake and we know However, Bitcoins may take some time to transfer from one address to another.

So, apart from that, is there another solution that is easy and capable of returning 11 BTC to its rightful ownership, in this case the OP himself.

[Z-tight]

All you have to do is track the transactions on it. Are there already some transactions there since your hack? The final wallet where these 11 bitcoins will end up - will be the scammers address. Make a printout of the scammers' transactions and send it to the FATF

The scammers must have tumbled and CoinJoined this input many times already, in order make it difficult to trace and link the input to an output, it is also difficult to get your local authorities and exchanges to cooperate with you to track down an address, especially when it isn't a major hack and you are not one of the 'special clients' to an exchange. The scammers would also not be stupid to send the stolen funds into a centralized exchange or an address that centralized services control and can confiscate.

[Bitcoinpoly]

Yesterday I lost 11 BTC from my Bitcoin Core 25.0 wallet.  The wallet wasn't open at the time.  I don't know how it happened. Lots of emotions right now.  

Really😢 most times this is why I prefer to use good CEX with a good asset security measures. I use Bitget and that’s because I’m very sure of their security. Also they always carryout regular security implementations to assure their customers of 100% security.

Hey OP. Do you know your hacked BTC-address, right?

All you have to do is track the transactions on it. Are there already some transactions there since your hack? The final wallet where these 11 bitcoins will end up - will be the scammers address. Make a printout of the scammers' transactions and send it to the FATF

Immediately write to all blockchain observers to have this address marked as a scam to make it difficult for shenanigans to withdraw from it

I'm also concerned about what OP is going through right now. Yes. that True, maybe it's a late mistake and we know However, Bitcoins may take some time to transfer from one address to another.

So, apart from that, is there another solution that is easy and capable of returning 11 BTC to its rightful ownership, in this case the OP himself.

It’s only possible to track the transaction and the current wallet where the money enters, I doubt if OP uses a CEX.

Hey OP. Do you know your hacked BTC-address, right?

All you have to do is track the transactions on it. Are there already some transactions there since your hack? The final wallet where these 11 bitcoins will end up - will be the scammers address. Make a printout of the scammers' transactions and send it to the FATF

Immediately write to all blockchain observers to have this address marked as a scam to make it difficult for shenanigans to withdraw from it

Writing to FATF wouldn’t have been a necessity if he was using a CEX, the transaction would’ve been very easy to track. This is one of the reasons why it’s good to use CEX.

[nutildah]

Talked to my wife.  She tried to install a voice changer software yesterday from a link on twitter and it didn't install.  This is a windows 11 PC.  I see something new called WingFtpServer as a startup program. That has to be it. C'est la vie   

Damn bro, that's rough. WingFtpSperver seems to be a legit application, but perhaps you downloaded a virused version:

https://www.download3k.com/Antivirus-Report-Wing-FTP-Server.html

I don't know much about it but it sounds like it could be mis-used in a variety of ways.

If you know the exact name of the voice changer software it would be helpful to post it here.

Also, following the path of the BTC might help. Feel free to PM me if you need help with that, or paste the hacker's address here, if you're comfortable.

[Sim_card]

Talked to my wife.  She tried to install a voice changer software yesterday from a link on twitter and it didn't install.  This is a windows 11 PC.  I see something new called WingFtpServer as a startup program. That has to be it. C'est la vie   

Sorry for your lost OP. That number of bitcoin should be kept in a hardware wallet or in a cold storage wallet and not on an online wallet. Next time don't share your computer or phone that you have your bitcoin wallet in with anyone even with your wife, because you might understand how you watch and restrict your activities online but the other person might not, and it will make they will make you vulnerable to attack from what they intend to do with your PC. This is a sad news, you have learnt a hard lesson to keep your coins from online wallets.

[Shenanigan]

We are all sorry for your loss. These BTC cannot be returned. Let this be a lesson for all the inexperienced. Thank you for sharing your problem publicly.

I want to tell you one important thing. You're in trouble now. You are now in such a state, ready to believe anyone who promises you a return. And various scammers can take advantage of this. If someone writes to you in a PM and promises to return your money for a small reward, be sure that this is a 100% shenanigans

No PM. Only public discussion of the problem

Feel free to PM me if you need help with that

For what? Let him post it publicly about about all the nuances of this sitiation

[CageMabok]

Yesterday I lost 11 BTC from my Bitcoin Core 25.0 wallet.  The wallet wasn't open at the time.  I don't know how it happened. Lots of emotions right now. 

Surprising, really surprising for me who has never had that much Bitcoin at all. This is bad news and you need to research it carefully to find out where it went wrong so that your wallet could be hacked by bad people. But if you are very emotional about the incident, try to calm yourself first, even though it is quite natural for someone to be emotional if the amount of Bitcoin lost is that much. And I hope you can find the cause and the person who stole it.