Exchange withdrawal issues

[coolcoinz]

I'm amazed that people always find these small scams somehow. OP wants a US exchange, because the domain is in the US, so I guess that's how OP was directed there. There's Coinbase promoting itself everywhere and even giving free money to people who register, there's Gemini, Kraken... and OP manages to find h5 (hi5? ) that probably has a whole 1 guy running the whole thing and maybe gets to scam 1 poor guy each month.

OP: hello, I want my money please!
H5: I'm sorry, we're having trouble with our crypto bank. Your dollars are currently stuck in the "block chain" and you need to pay additional fee so we can make it unstuck.

[Jegileman]

Hello
Where can I post issues about problems with withdrawals if the the exchange deals with other crypto then just BTC?
Having issues with a exchange called h5.multi-banks.com
Thier crypto bank has flagged my account as suspicious for arbitrage and says I have to wait a month or two before doing a withdrawal.
I had done several withdrawals to see if I could trust the site. There was also some issues with sending digital crypto to a coinbase crypto that was unsupported

I have never heard of this exchange before or even come across it anywhere before. It seems you have very little knowledge about exchanges and cryptocurrencies, if you had much you wouldn’t have even traded with an exchange like this when there are a lot of popular ones that you can go for without any stress of using them. They don’t look like something that will scam seeing how far they’ve been in existence and operating. Please stop using unknown platforms for any cryptocurrency related activity, you can easily get scammed because of the little knowledge you have about them.

[Coyster]

I feel sad that your funds are locked there for months for no reason, but you should contact the team to unlock the funds maybe they might give you some way to do it, but for that the exchange must have to be a legit one otherwise its sad to say but your funds must be gone.

OP's funds isn't locked for months, it is lost for good; and any more money they deposit into that scam exchange is gone. Contacting the scam team would lead to them requesting that OP pays some money for whatever flimsy reason they can come up with, so they would be able to unlock the funds, if OP falls for that too, then that money is also gone. It is sad that people like OP come here only after they have fucked up and not before, OP should never visit that website again and start doing their research before using wallets, exchanges and other whatnots.

[mvdheuvel1983]

Even if you live in the remotes part of the world, you should still be able to have access to atleast one of these exchanges Binance, Coinbase, Kucoin, Kraken, Bybit. I checked went further to check the top cryptocurrency spot exchanges on https://coinmarketcap.com/rankings/exchanges/ and I didn't find this exchange which the OP talked about on the list. I am concluding that the OP has been scammed.

[TimSFLA]

Never heard of this name.

From the case and name it seems like a centralized exchange, if it is buddy what else you can expect from such a platform? Sad to hear ou lost some of the amount, I'm sure there's no way to get back else opening a full-time case in the reputation board if any of the team members visit the open discussion they may refund you for fear of losing reputation hehe the reputation to scam other in future as well with big amounts.

Buddy thanks for posting it here but I think you should move to the reputation board, with some proof to guide other user of not suing such platforms. Many of the forum fellows already recommended it and I do endorse this as well.

[/quote

Thank you for all the feedback. Definitely have my doubts now but will see. Still hoping.

I did not readily see the reputation board.?  Is it this https://www.cryptoreviewboard.com/

The site does have regulation agreements with Cyprus, Singapore and Australia. Customer service sent me the documents. I did empty the account of 18k to my trust wallet. But it ended out being USDM. Which was discussed in my first post in the Altcoin section with title USDM to USDT. I also withdrew 1800 as a test to bank. I mean dealing with USDM is not easy. So I sent the 18k back to the site. And now it’s stuck there.

[TimSFLA]

I dont think so if this is a way for the user to promote the exchange he is using based on the history of OP.
I recommend using a well-known exchange rather than taking a risk with this platform with your asset. Also, why not provide the other details and also if you committed a transaction a tx id must be given to you, and you can check this too to the blockchain if there's a confirmation or not.

Thanks again to Everyone for all the feedback.  I am not sure about this site and still hoping

I was led there by a FB friend. Started in edxmarkets.com which is supposed to be backed by Schwab and fidelity. Transfered funds to bank and then to other sites with no issues. Maybe that’s the come on.

Are you referring to the etherium hashtag number above?  That was concerning my first post on USDM to USDT where I lost 1000 cause a coinbase rep said it would work. Which it did not. It was claimed that this failed transaction contributed to the “arbitration”  suspicions about me. They knew about the failed transaction to coinbase without me telling them.  Plus I took 18k out then put it back in.

We’ll still hoping here

Not sure how to do multi quotes here or I would have done so

[Darker45]

A little background check could have saved you from all these hassles. You could have discovered that this exchange doesn't have a reputation yet, that it's just a few months old, that the name of the domain's owner is hidden, and so on.

Anyway, that you have violations could either be true or not. But it's highly likely that this is just an excuse or alibi for them to freeze and eventually seize your funds. They probably flagged each and every account, but they don't want to appear plainly as thieves so they need to state a bogus reason.

I hope the amount involved is small and that you've learned your lessons. And please don't be a victim twice. They might tell you to deposit here and there for you to retrieve your funds, or demand a complete KYC, and so on.

[ancafe]

Hello
Where can I post issues about problems with withdrawals if the the exchange deals with other crypto then just BTC?
Having issues with a exchange called h5.multi-banks.com
Thier crypto bank has flagged my account as suspicious for arbitrage and says I have to wait a month or two before doing a withdrawal.
I had done several withdrawals to see if I could trust the site. There was also some issues with sending digital crypto to a coinbase crypto that was unsupported

I have not never used this exchange until now and that is why I prefer to use well-known exchanges that have a much better reputation. Usually when the exchange tries to delay a transaction or suspects arbitrage, there is a possibility that an error occurred in the KYC process that you carried out, where there is no identity match. It could also be because the KYC process you have to complete is not complete, that's just an assumption because I personally have never used the exchange.

There are many exchanges that have a good reputation in the crypto industry and although we agree that exchanges are not a safe place to store coins. I prefer an exchange that has a good reputation for buying and selling because its features will be much more complete and quite easy to use.

[TimSFLA]

Hello
Where can I post issues about problems with withdrawals if the the exchange deals with other crypto then just BTC?
Having issues with a exchange called h5.multi-banks.com
Thier crypto bank has flagged my account as suspicious for arbitrage and says I have to wait a month or two before doing a withdrawal.
I had done several withdrawals to see if I could trust the site. There was also some issues with sending digital crypto to a coinbase crypto that was unsupported

I have not never used this exchange until now and that is why I prefer to use well-known exchanges that have a much better reputation. Usually when the exchange tries to delay a transaction or suspects arbitrage, there is a possibility that an error occurred in the KYC process that you carried out, where there is no identity match. It could also be because the KYC process you have to complete is not complete, that's just an assumption because I personally have never used the exchange.

There are many exchanges that have a good reputation in the crypto industry and although we agree that exchanges are not a safe place to store coins. I prefer an exchange that has a good reputation for buying and selling because its features will be much more complete and quite easy to use.

I did not have to do a KYC, like Crypto or Coinbase and Kraken.
Do other exchanges do 100:1 levered margins on your deposited position?. But if I can’t withdraw it then it’s not doing much good

[Faisal2202]

Where can I post issues about problems with withdrawals if the the exchange deals with other crypto then just BTC?
Having issues with a exchange called h5.multi-banks.com
Thier crypto bank has flagged my account as suspicious for arbitrage and says I have to wait a month or two before doing a withdrawal.
I had done several withdrawals to see if I could trust the site. There was also some issues with sending digital crypto to a coinbase crypto that was unsupported

Can you share the notification they have sent you because I doubt you are really here to get some help instead I think you are just trying to lure people into clicking on that website so they copy it or open it, it might be consists of harmful links or viruses. I am not accusing you its just, I have seen almost 3 cases till now that I remember of. And in the three of them, OPs said they deposited on some X exchange and now they are unable to withdraw funds from it. I mean, why you normies (don't mind) chose these exchanges which are new or have lesser traffic or are not listed on even CMC or CGC.

Why don't you try already trusted or top 10 or top 50 (even) exchanges, why you guys directly jump onto these websites. Well, I am not trying to panicking you but it might be possible that the exchange is a fake one, but you should DYOR and let's hope for good because losing money is not what everyone wants for themselves. All you can do is talk with there support if they are even active. 

[TimSFLA]

Where can I post issues about problems with withdrawals if the the exchange deals with other crypto then just BTC?
Having issues with a exchange called h5.multi-banks.com
Thier crypto bank has flagged my account as suspicious for arbitrage and says I have to wait a month or two before doing a withdrawal.
I had done several withdrawals to see if I could trust the site. There was also some issues with sending digital crypto to a coinbase crypto that was unsupported

Can you share the notification they have sent you because I doubt you are really here to get some help instead I think you are just trying to lure people into clicking on that website so they copy it or open it, it might be consists of harmful links or viruses. I am not accusing you its just, I have seen almost 3 cases till now that I remember of. And in the three of them, OPs said they deposited on some X exchange and now they are unable to withdraw funds from it. I mean, why you normies (don't mind) chose these exchanges which are new or have lesser traffic or are not listed on even CMC or CGC.

Not sure what you mean by notification.  Do you mean the statement from customer support where they suspect me of arbitrage? I can post it if you want
One thing I am not is a liar or a cheat or a trickster. I will send my Facebook profile if you want more info. On PM.  I am not trying to hide anything. I got $$$  in this account.

[2Pizza410000BTC]

Hello
Where can I post issues about problems with withdrawals if the the exchange deals with other crypto then just BTC?
Having issues with a exchange called h5.multi-banks.com
Thier crypto bank has flagged my account as suspicious for arbitrage and says I have to wait a month or two before doing a withdrawal.
I had done several withdrawals to see if I could trust the site. There was also some issues with sending digital crypto to a coinbase crypto that was unsupported

OP where did you get the exchange site you mentioned here? This is the first time I have seen such an exchange site from you. Many people expressed their opinion here and said it is a scam exchange site. I will also say with 100% sure this is a scam exchange site. It is not right for you to use all these scam sites, you should have used all the best exchanges. This no way to solve this issue and you have given your money to scammers.

[Patrol69]

If your exchange is facing any such problem then why are you not contacting the online support of the exchange. Try to contact the online support people and tell them about your problem. Support will help you to find out why this problem is happening or why your win is being suspended. Apart from helping you in this regard, the online support will guide you in various directions on what to do or how you can complete the withdrawal. If you don't have the experience of contacting online support before then search on Google or YouTube by writing the name of the exchange from which you are facing this problem and you will see many related videos coming in front of you. I hope you can solve your problem by watching them.

[TimSFLA]

Hello
Where can I post issues about problems with withdrawals if the the exchange deals with other crypto then just BTC?
Having issues with a exchange called h5.multi-banks.com
Thier crypto bank has flagged my account as suspicious for arbitrage and says I have to wait a month or two before doing a withdrawal.
I had done several withdrawals to see if I could trust the site. There was also some issues with sending digital crypto to a coinbase crypto that was unsupported

OP where did you get the exchange site you mentioned here? This is the first time I have seen such an exchange site from you. Many people expressed their opinion here and said it is a scam exchange site. I will also say with 100% sure this is a scam exchange site. It is not right for you to use all these scam sites, you should have used all the best exchanges. This no way to solve this issue and you have given your money to scammers.

Hello
I did mention the site is the USDm to USDT thread.

Still hoping I can withdraw. I have a copy of some docs showing them regulated by the Cypris, Singapore and austrialian  Finance groups.  Not sure how easy or hard it is to communicate with these bodies. Already had one email ignored. I did find them on the countries register but with the name
MEX instead of multi-banks

 http://[img][quote][img]

[TimSFLA]

If your exchange is facing any such problem then why are you not contacting the online support of the exchange. Try to contact the online support people and tell them about your problem. Support will help you to find out why this problem is happening or why your win is being suspended. Apart from helping you in this regard, the online support will guide you in various directions on what to do or how you can complete the withdrawal. If you don't have the experience of contacting online support before then search on Google or YouTube by writing the name of the exchange from which you are facing this problem and you will see many related videos coming in front of you. I hope you can solve your problem by watching them.

Thanks
I have had frequent contact with thier customer support which is relatively easy to contact.

Still hoping

[2Pizza410000BTC]

Hello
Where can I post issues about problems with withdrawals if the the exchange deals with other crypto then just BTC?
Having issues with a exchange called h5.multi-banks.com
Thier crypto bank has flagged my account as suspicious for arbitrage and says I have to wait a month or two before doing a withdrawal.
I had done several withdrawals to see if I could trust the site. There was also some issues with sending digital crypto to a coinbase crypto that was unsupported

OP where did you get the exchange site you mentioned here? This is the first time I have seen such an exchange site from you. Many people expressed their opinion here and said it is a scam exchange site. I will also say with 100% sure this is a scam exchange site. It is not right for you to use all these scam sites, you should have used all the best exchanges. This no way to solve this issue and you have given your money to scammers.

Hello
I did mention the site is the USDm to USDT thread.

Still hoping I can withdraw. I have a copy of some docs showing them regulated by the Cypris, Singapore and austrialian  Finance groups.  Not sure how easy or hard it is to communicate with these bodies. Already had one email ignored. I did find them on the countries register but with the name
MEX instead of multi-banks

 

Yes I also understand that you have created the thread here to convert USDM to USDT. But if your problem is solved then good for you. In my experience I have never heard of an exchange where the answer to my question was overwhelmingly negative. But it sounds great for you if your problem is solved. I hope your problem is solved very quickly.

[TimSFLA]

Having issues with a exchange called h5.multi-banks.com
Thier crypto bank has flagged my account as suspicious for arbitrage and says I have to wait a month or two before doing a withdrawal.
I had done several withdrawals to see if I could trust the site. There was also some issues with sending digital crypto to a coinbase crypto that was unsupported
[/quote]
OP where did you get the exchange site you mentioned here? This is the first time I have seen such an exchange site from you. Many people expressed their opinion here and said it is a scam exchange site. I will also say with 100% sure this is a scam exchange site. It is not right for you to use all these scam sites, you should have used all the best exchanges. This no way to solve this issue and you have given your money to scammers.
[/quote]

Hello
I did mention the site is the USDm to USDT thread.

Still hoping I can withdraw. I have a copy of some docs showing them regulated by the Cypris, Singapore and austrialian  Finance groups.  Not sure how easy or hard it is to communicate with these bodies. Already had one email ignored. I did find them on the countries register but with the name
MEX instead of multi-banks

 http://[img][quote][img]
[/quote]
Yes I also understand that you have created the thread here to convert USDM to USDT. But if your problem is solved then good for you. In my experience I have never heard of an exchange where the answer to my question was overwhelmingly negative. But it sounds great for you if your problem is solved. I hope your problem is solved very quickly.
[/quote]

There is quite a lot of info if google MultiBanksGroup. It seems that the site i posted is only one of the groups and each individual group is more independent then I thought and they all have thier own sites. It’s really a forex site that does crypto. Is this a new thing where forex is doing Crypto?
I am wondering if I posted in the wrong forum.
When I asked one of the groups sone general questions they said they would only answer questions about the group in thier country. This is quite confusing.
But still see sone hope

[Dr.Bitcoin_Strange]

OP, for the few tier 1 and tier 2 exchanges that I have actually tried, I have not experienced any withdrawal issues unless the ones that made KYC compulsory. I have not heard about the exchange you mentioned; even on the list of exchanges that have been suggested on this forum, this one has not been mentioned to my attention, and if it were that preferable, then it probably would have been discussed a few times here. I guess you are dealing with a scam exchange. Just switch to using more reputable exchanges like Binance or Coinbase.

[serjent05]

Not sure what you mean by notification.  Do you mean the statement from customer support where they suspect me of arbitrage? I can post it if you want
One thing I am not is a liar or a cheat or a trickster. I will send my Facebook profile if you want more info. On PM.  I am not trying to hide anything. I got $$$  in this account.

More likely your $$$ in that exchange is gone.  This is the first time I heard of an exchange banning arbitrage trading besides, reading the earlier replies and I agree that the exchange is mostly a scam especially when it was referred to you by an FB "friend". 

You can create a scam accusation on this board: Scam Accusations  but i doubt it can help you recover your fund.  It can only warned people about the exchange since the exchange doesn't have any service announcement in this forum as far as I know

[fullhdpixel]

Where can I post issues about problems with withdrawals if the the exchange deals with other crypto then just BTC?
Having issues with a exchange called h5.multi-banks.com
Thier crypto bank has flagged my account as suspicious for arbitrage and says I have to wait a month or two before doing a withdrawal.
I had done several withdrawals to see if I could trust the site. There was also some issues with sending digital crypto to a coinbase crypto that was unsupported

As stated by others as well, the domain shows that it's not a known exchange, I've never even seen that domain before and I've been in the cryptocurrency industry for years and I know most of the cryptocurrency exchanges, legit ones. I also wonder why you would use a completely unknown exchange when there are popular and well-known cryptocurrency exchanges available such as Binance, Coinbase, Kraken, and many more where you can trade, use P2P marketplaces, and get access to a bunch of other tools and services.

If you are a part of the exchange you've mentioned in your post and trying to promote it, then it's understandable but if that's not the case, you should avoid using that platform and register at a well-known and popular exchange platform and use that to stay safe from frauds and scams which I believe is what you are talking about.