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BigCoin95 (OP)
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December 17, 2023, 04:01:12 PM
Last edit: December 18, 2023, 08:34:48 PM by BigCoin95
 #1

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December 17, 2023, 04:06:40 PM
 #2

You might have considered posting this on their Ann thread here https://bitcointalk.org/index.php?topic=5326640.0 so someone from their team might be able to reply you.



From the image above, it's clearly stated that users from Italy and the rest above mentioned countries aren't allowed to use their services. So it might have been a fault from your friends end since he is an Italian. This shows why it is very necessary to read the Toc of and service before using them.

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dimonstration
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December 17, 2023, 04:10:38 PM
 #3

Hello everyone,
I've been betting on Rollbit for about two months, just yesterday a friend of mine was banned after completing KYC and the reason they gave him was that he was an Italian user.
Without completing the KYC, is it possible to operate on Rollbit also for Italian users?
I ask for help because I don't want to find myself with blocked funds just for being Italian

Rollbit Razer could you help me?

Read the ToS since casino usually states the restricted country in there instead of asking it here because that’s a requirement when you create an account. If your fellow country man got ban then it means that your country is restricted(assuming that your information is correct as I didn’t check Rollbit ToS).

Just withdraw your funds immediately if you want to play safe from hassle on claiming it in the future once you get caught. Always read the ToS and check for your country if restricted to avoid problems in the future.

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December 17, 2023, 04:12:34 PM
 #4

If I were you I would try and withdraw the remaining funds on the account and hopefully, they won't ask for my KYC when I do it. Italy is one of the prohibited countries on their gambling site(I saw it on their ToS) so don't hope that they will make an exception for you. it would be better to find a gambling site that caters to Italian gamblers.

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BigCoin95 (OP)
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December 17, 2023, 04:18:43 PM
 #5

RollBit also sponsors the Napoli team Huh Huh Huh
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December 17, 2023, 04:38:31 PM
 #6

All these countries are bar from using their service wow!! That is really much. What do you think is the reason of the bar. And one thing the casino would have done is that they have asked the users their countries when registering in the site so that once detected the person would be restricted instantly so he would not continue the process and if he played smart by selecting another country to signed up and when It is time for the KYC and the KYC is contrary to the registered country then they can ban him for where by in the registration time there was no such country question was asked and he registered it successfully then they would have warned him to first before banning him. And Your friend too made a very big mistake by not reading the terms and conditions before going further to do the registration. Now that he has been bar from the service or the from site what will he do? Absolutely Nothing, because they wii tag him that he has violated the ToS. And the Op of this thread, since you have known what will happen in the future, you have to use wisdom and withdraw your money if you can and leave the site before you are also ban.
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December 17, 2023, 05:20:00 PM
 #7

RollBit also sponsors the Napoli team Huh Huh Huh

They can sponsor any Italian team, but if their license prohibits them to serve Italian users, there is no way they can bend that ToS and risk getting into legal trouble by serving Italy illegally. Sponsoring a team from a country is entirely different from allowing users from that country to play on their platform. Again, it's more of them having limits on their license rather than them not wanting to do business with you guys. Trust me, they want to serve as much countries as they can IF they can.

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December 17, 2023, 05:56:20 PM
 #8

RollBit also sponsors the Napoli team Huh Huh Huh

 Grin

This really doesn't make any sense, but looking at the Napoli website: https://sscnapoli.it/partner I'm not seeing any casino and also when I look at the Napoli shirts I'm not seeing any casino being advertised on the Napoli shirts, and on the rollbit website https://rollbit.com/ I also don't see anything about Napoli, maybe the partnership has been terminated. When governments prohibit their citizens from using certain casinos, they also prohibit advertising these casinos in public or even private places. I don't know what led your country's government to adopt very radical measures, but unfortunately they are things that you must comply with

As some people have already said, I suggest that you withdraw your money immediately from the casino and close your account because if it is a law that your country's government created, then you could suffer sanctions for using rollbit. There are times when people are chosen to govern who are very irritating and who harm other people when they are governing, this is the case with your country's government and you have no choice, you can only accept the things that your government has prohibited.

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December 17, 2023, 06:14:01 PM
 #9

There are other platforms that accept Italian users. I wouldn't put funds at risk if it clearly states in the ToS that you're not supposed to be on the platform. All you're doing is asking for heartache later if you win something decent. Be smart and abandon Rollbit.

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December 17, 2023, 06:20:16 PM
 #10

@BigCoin95 (note I am Italian...)
ANY site that is not listed in AAMS/hence has not a license cannot be used by Italians on Italy territory.
Technically it should be also obscured...likewise you get an error page.
Try to access to betfair.com automatically you get redirection to betfair.it

I know it's a big issues and with KYC it creates a lots of problem Sad

Don't ask my opinion on that law, I am criticizing since 2000... I have lost even access to software license due this law Sad

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December 17, 2023, 06:23:29 PM
 #11

You might have considered posting this on their Ann thread here https://bitcointalk.org/index.php?topic=5326640.0 so someone from their team might be able to reply you.



From the image above, it's clearly stated that users from Italy and the rest above mentioned countries aren't allowed to use their services. So it might have been a fault from your friends end since he is an Italian. This shows why it is very necessary to read the Toc of and service before using them.
People would really be only having some time on reading back that terms and conditions on the time that they would really be experiencing some problems or issues on which they didnt really do such thing
on the time that they would really be deciding on making up some deposit until these things do happen which it is really that a very disappointing situation or really do sucks but the main issue here
is that you had missed out on reading up their terms on which it is really just that normal for a platform to take up actions accordingly basing up into those terms on which it is really just that normal.
No matter what arguments or decisions that you would be making but still you wont really be having a fight considering that you had violated something.

This is why it would be better to move on and dont make out argument on something which you cant really be able to win. It is our mistake so its better to move on
and consider those funds to be lost already.

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December 17, 2023, 06:47:38 PM
 #12

Rollbit has nothing to do with your friend’s  unawareness of the full terms and rules before signing up, which means that he accepted those rules from the beginning. In the other side, your funds risk to be ceased so I recommend that you stop gambling with RollBit and try to withdraw all your funds even that the chances are very low, especially that you created this topic and RollBit representatives are present here so they may alert their support team to double the security measures which means you are very likely to pass the KYC process.

Hopefully, next time signing up to a new casino you will be more aware of their T&S, make sure you choose a casino that allows your region.

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December 17, 2023, 06:59:31 PM
Last edit: December 17, 2023, 07:48:18 PM by Quidat
 #13

So this do talks about being that careless and not minding on reading up TOS would really be putting you in trouble.  Embarrassed

Terms and condition links arent there for nothing and it doesnt really cost you an arm and leg on reading up at least so that you will be able to avoid incidents like these.
These violators will really just whine out and tell this and tell that without even trying to look at on the things that they had done.
Well, whats done is done and you cant take it back unless if  they would be making out those reconsiderations then it might be possible.
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December 17, 2023, 07:29:35 PM
 #14

RollBit also sponsors the Napoli team Huh Huh Huh
I can find some information about that on their instagram account, but nothing on Napoli website at the moment.
Partnerships and sponsorships are not limited to marketing to those in the host country, in the case of Napoli, they have international appeal and can reach to a wider audience, and bigger than that, they give legitimacy to the gambling website. Being associated to a top club gives stability to the platform.

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December 17, 2023, 07:42:33 PM
 #15

Hello everyone,
I've been betting on Rollbit for about two months, just yesterday a friend of mine was banned after completing KYC and the reason they gave him was that he was an Italian user.
Without completing the KYC, is it possible to operate on Rollbit also for Italian users?
I ask for help because I don't want to find myself with blocked funds just for being Italian

Rollbit Razer could you help me?

it sounds like your friend can still be playing if he just wasn't too obedient.
rollbit still has no idea where you are from until they ask for KYC, so my tip is to not submit KYC documents still unless you can't do something inside the casino until you comply.

seeing now that Italian citizens aren't allowed,  you just have to move to another casino. don't worry there are so many Bitcoin casinos. did your friend ever ask to be permitted to withdraw his funds?










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December 17, 2023, 09:32:11 PM
 #16

RollBit also sponsors the Napoli team Huh Huh Huh
They can sponsor any team that they wish and even if a team is from the banned countries for their casino, it's what they do freely. There's a reason why they can't operate for those specific countries that are indicated on their websites and it's all about the laws. As long as they don't meddle with the people there to gamble onto their platform, that's not a problem to sponsor that team. So, what you gotta do now is to simply move on because there's no way that they're going to unblock your friend and for that reason, there's a purpose why they ask customers to comply with KYC and it's with reasons like this. Once you hit and they see that you're from a country that they don't support and ban from their platform, you'll get what they'll gonna give you and that's to restrict you from their platform. It's not the end of the world for your friend but does he have remaining balances there? If there is, he should be allowed to withdraw it by contacting the support or posting on their ann thread.

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December 17, 2023, 09:50:30 PM
 #17

You might have considered posting this on their Ann thread here https://bitcointalk.org/index.php?topic=5326640.0 so someone from their team might be able to reply you.



From the image above, it's clearly stated that users from Italy and the rest above mentioned countries aren't allowed to use their services. So it might have been a fault from your friends end since he is an Italian. This shows why it is very necessary to read the Toc of and service before using them.
Yeah. But then again unless his friend used a VPN to access Rollbit and play in the gambling site I think the fault is not entirely upon the user. It's a must that you read the terms and agreement yes, but let's face it, no one's reading all of that especially if you're slapped with a great wall of text talking about business mumbo-jumbo you know jackshit about. Court cases were filed for this discussion and users have won under the same premises, so in that regard I think Rollbit should really go out there and make their site inaccessible for countries that they are ineligible to operate with (If they already haven't). If they do, then nice and I guess the fault is really upon the user this time. Rollbit's not liable to do any more business with him.

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December 17, 2023, 09:55:35 PM
 #18

Hello everyone,
I've been betting on Rollbit for about two months, just yesterday a friend of mine was banned after completing KYC and the reason they gave him was that he was an Italian user.
Without completing the KYC, is it possible to operate on Rollbit also for Italian users?
I ask for help because I don't want to find myself with blocked funds just for being Italian


No don't continue playing there even if you do not complete their KYC because one way or another they will ask you for KYC sooner or later it's better to take action now or regret it later when you win a big amount of money and you can't withdraw it, they have a reason now not to grant your withdrawal because right now you're violating their terms by playing in their platform.
Next time always check the terms of service before playing in a casino, you'll get trapped if you choose to ignore the terms of service, casinos should not let people from joining their platform but some casinos are not blocking these people creating a trap for people who do not read their terms.

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December 17, 2023, 09:57:18 PM
 #19

I've been betting on Rollbit for about two months, just yesterday a friend of mine was banned after completing KYC and the reason they gave him was that he was an Italian user.
Without completing the KYC, is it possible to operate on Rollbit also for Italian users?
Don't you just understand the meaning of banned?

Yes, you may continue betting on the platform, but one day you will make a huge win and attempt to withdraw and that is when they will ask for your KYC documents. What will you do?
Obviously, from the legal side of things, you won't beat them since the terms of service are very clear.

Just withdraw your funds and move on.

RollBit also sponsors the Napoli team Huh Huh Huh
Does it matter?

Napoli does not use Rollbit to bet  Roll Eyes

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erep
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December 17, 2023, 10:20:57 PM
 #20

From the image above, it's clearly stated that users from Italy and the rest above mentioned countries aren't allowed to use their services. So it might have been a fault from your friends end since he is an Italian. This shows why it is very necessary to read the Toc of and service before using them.
His friend had ignored the TOS before the casino service had been used, after he found out that users from Italy were rejected then he complained here but unfortunately there is no solution to that problem because it is very clearly stated that Italy is on the list of countries that are prohibited for casinos, hopefully it will be experience for anyone to read the TOS before using casino services.

but I'm thinking of another solution option, if he hasn't applied for KYC but he uses other people's data from a legal gambling country, will the KYC be accepted?

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