Joya.Casino| Rewarding Casino| Huge Welcome and VIP Bonus| 20% Weekly CashBack

[babygun]

Great ANN presentation op. The site itself looks great too, but it's missing an FAQ section somewhere at the bottom answering important queries such as minimum deposit, minimum withdrawal, house edge etc.

Also, those KYC requirements are messed up as some of the posters above mentioned and they need to be removed asap to be frank.

Welcome to the forum, the site looks nice and interesting, but this KYC policy is just crazy. If not removed, it makes no real sense to make an account. More and more casinos do ask for KYC and I am OK doing that, but requirements like this? This is just a bridge to far in my eyes.

[1715366733]

1715366733

[1715366733]

1715366733

[Oilacris]

The KYC process at this casino is rude, we will find requirements like:

Notarized documentation: Your documents may need to be authenticated by an appropriately qualified Notary/Solicitor, signed and stamped as proof of legitimacy upon our request.

While deposits are in crypto they will ask for your credit/debit card.

We need both sides of the cards signed, we need to see the first 6 digits of the cards as well as the last 4 digits, you should cover the other numbers as well as the CVV code.

While bigger the user wins harder will be the kick process, that's why i hardly recommend to user read the TOS before deciding to create an account.

I do even see their wagering requirement getting more higher and higher on every tier.

1st Deposit Bonus
Wagering requirement of 35 times (35x)

2nd Deposit Bonus
Wagering requirement of 60 times (60x)

3rd Deposit Bonus
Wagering requirement of 80 times (80x

4th Deposit Bonus
Wagering requirement of 100 times (100x)

https://joya.casino/info/bonuses.html#50-fs-bonus


I have already say meh on 60x.. How much more on 100x? 

[logfiles]

The KYC process at this casino is rude, we will find requirements like:

Notarized documentation: Your documents may need to be authenticated by an appropriately qualified Notary/Solicitor, signed and stamped as proof of legitimacy upon our request.

This is the only second casino I have seen asking for a notarized documentation during KYC verification. In the other case I saw before, the casino was trying to prove whether the person in question had forged their documents, leading them to lock up his funds and ban the account but in the end the complainant won the case.

I hope this Notarized documentation comes on only in specially cases and not everyone that is trying to verify for KYC

[dothebeats]

The KYC process at this casino is rude, we will find requirements like:

Notarized documentation: Your documents may need to be authenticated by an appropriately qualified Notary/Solicitor, signed and stamped as proof of legitimacy upon our request.

This is the only second casino I have seen asking for a notarized documentation during KYC verification. In the other case I saw before, the casino was trying to prove whether the person in question had forged their documents, leading them to lock up his funds and ban the account but in the end the complainant won the case.

I hope this Notarized documentation comes on only in specially cases and not everyone that is trying to verify for KYC

I think this will be part of the standard documentation that a lot of online gambling platforms will require soon. Hopefully not, but with a lot of people being able to forge their documents with ease for verification purposes, it's not far that a lot of casinos will soon require this. I still think that this is too much for standard verification, and that a simple photo of an ID would suffice in most cases. But yeah, this is not under our control, though hopefully if we submit such sensitive information to these platforms, they also handle these documents with utmost care to prevent leaks.

[notblox1]

While deposits are in crypto they will ask for your credit/debit card.

Why would they ask this if you players are not using credit cards? Even stranger is strict notarized document for casino with Curacao gambling license
I wont register with this strict kyc rules, but maybe they did this to protect against bonus and free spins abuse.
They are offering 50 free spins and I am sure some people will try to earn more from this and get flagged by system.

[Kavelj22]

While deposits are in crypto they will ask for your credit/debit card.

Why would they ask this if you players are not using credit cards? Even stranger is strict notarized document for casino with Curacao gambling license
I wont register with this strict kyc rules, but maybe they did this to protect against bonus and free spins abuse.
They are offering 50 free spins and I am sure some people will try to earn more from this and get flagged by system.

I do not see this as sufficient motivation to impose these extreme measures. Trying to avoid abuse in the first bonus program may cost the casino the loss of good clients who may be unable to provide this type of supporting documents or who refuse to follow through on principle.

I also find it strange for a licensed casino to impose a strict notarized document, and I do not find a convincing explanation for this, especially since I have never heard of a casino requiring a notarized document before.

We will all be waiting for satisfactory answers to these questions, since Op is not part of the project team, and it seems that the team is not yet interested in creating an account to be its official representative on the forum to take care of answering the community’s questions.

[robelneo]

The KYC process at this casino is rude, we will find requirements like:

Notarized documentation: Your documents may need to be authenticated by an appropriately qualified Notary/Solicitor, signed and stamped as proof of legitimacy upon our request.

While deposits are in crypto they will ask for your credit/debit card.

We need both sides of the cards signed, we need to see the first 6 digits of the cards as well as the last 4 digits, you should cover the other numbers as well as the CVV code.

While bigger the user wins harder will be the kick process, that's why i hardly recommend to user read the TOS before deciding to create an account.

This is something that you don't read very often in Terms Of the Service of a casino, I have never encountered a KYC that needs to be validated although it is a measure to prevent forgery much better than taking a selfie in one of the landmarks in your city, the other one is questionable because especially in a third world country, not everybody has a credit card, if you can't produce a credit card your funds will be locked.
This casino is not yet fully established to ask for a very strict KYC requirement and it's a turn-off for gamblers who value their privacy.
Another reason why reading the TOS will save you in many cases

[Nrcewker]

Welcome to the forum. I am curious regarding the site’s name. What does it actually signifies? It’s just a random name of some person or what is it? If we want to communicate with the site’s officials, then we have to do it through you OP? Nevertheless the site’s design looks good and the color scheme is perfect. I can see that you mentioned that you guys have a curaco license, which enhances the trust from the gamblers. I just wanted to know more about the KYC thing. Moreover, excited to see the free spins and deposit bonuses. Will definitely try the site.

[aioc]

While deposits are in crypto they will ask for your credit/debit card.

Why would they ask this if you players are not using credit cards? Even stranger is strict notarized document for casino with Curacao gambling license
I wont register with this strict kyc rules, but maybe they did this to protect against bonus and free spins abuse.
They are offering 50 free spins and I am sure some people will try to earn more from this and get flagged by system.

I do not see this as sufficient motivation to impose these extreme measures. Trying to avoid abuse in the first bonus program may cost the casino the loss of good clients who may be unable to provide this type of supporting documents or who refuse to follow through on principle.

I also find it strange for a licensed casino to impose a strict notarized document, and I do not find a convincing explanation for this, especially since I have never heard of a casino requiring a notarized document before.

We will all be waiting for satisfactory answers to these questions, since Op is not part of the project team, and it seems that the team is not yet interested in creating an account to be its official representative on the forum to take care of answering the community’s questions.

They could have implemented it later when they had fully established their reputation but not if they are the new casino that just building their brand here in the industry, this is a big turn-off for players they will have second thoughts about picking this casino and including it to their list of casinos to play, even the top casinos in the industry do not ask these requirements.
I don't have a credit card and I never thought of taking one I only use Cryptocurrency on all the casinos I play and I'm not sure I'm not the only one there are so many of us, so that's a big number that will not play on your casino, unless they missed reading these requirements.

[piebeyb]

Btw welcome to the bitcointalk forum, I hope the casino team will communicate with the community on this forum.

We will all be waiting for satisfactory answers to these questions, since Op is not part of the project team, and it seems that the team is not yet interested in creating an account to be its official representative on the forum to take care of answering the community’s questions.

Yes, that's right, one of the casino teams also creates an active account and at least interacts with the community so they don't rely on the services of other people in this forum to create threads and campaign for site promotions, I think it's difficult to get traffic and trust from the community if the team is not involved in the campaign in this forum, the important thing is interaction with the community answering every important question from the community.

So when the interaction is very active, it will build its own reputation for the site from this forum while also getting more traffic than before. Moreover, it is not difficult to create an account and become a copper member on this forum so that the casino team can interact with all forum users who will become users of their site. In the future, their site will gain the trust of the people here

[rodskee]

That looks good, what's your role on this platform are you part of the team or you're representing them here in Bitcointalk, good to know that they already have a Curacao License https://verification.curacao-egaming.com/validateview.aspx?domain=joya.casino.
Checking some of the reviews online there are some negative reviews but the team is addressing these issues
https://www.trustpilot.com/review/joya.casino

Here are some reviews coming from review sites so far they are doing good
https://thegamepoint.io/casino/joya-review/
https://bitcasinorank.com/casino/joya/

Do the team have a plan to launch a signature campaign here to be more competitive and to get more attention coming from active gamblers

Obviously that he mentioned about  he was just posting this as being paid so he has no
connection in the team by all means , and about those concerns you asks? I believe that only the team
will address everything for you.

Welcome to the forum Guys , waiting for the official representative to clear everything
 here aside from the OP.

[Fivestar4everMVP]

The KYC process at this casino is rude, we will find requirements like:

Notarized documentation: Your documents may need to be authenticated by an appropriately qualified Notary/Solicitor, signed and stamped as proof of legitimacy upon our request.

While deposits are in crypto they will ask for your credit/debit card.

We need both sides of the cards signed, we need to see the first 6 digits of the cards as well as the last 4 digits, you should cover the other numbers as well as the CVV code.

While bigger the user wins harder will be the kick process, that's why i hardly recommend to user read the TOS before deciding to create an account.

I do even see their wagering requirement getting more higher and higher on every tier.

1st Deposit Bonus
Wagering requirement of 35 times (35x)

2nd Deposit Bonus
Wagering requirement of 60 times (60x)

3rd Deposit Bonus
Wagering requirement of 80 times (80x

4th Deposit Bonus
Wagering requirement of 100 times (100x)

https://joya.casino/info/bonuses.html#50-fs-bonus


I have already say meh on 60x.. How much more on 100x? 

Well, this is actually what I refer to as nonsense  , for me too, when it comes to wager requirements, I usually consider anything above 60x as the casino being criminally minded, how much more above 60x and even up to 100x as we can see here? This is completely insane to be honest.

And it actually pains that some really good casino do not know that that they can make or mere themselves by simple things like this, their quest for more and much more profits, most of the time make them lose customers and even potential customers, what stops them from leaving the wager requirements for all the 4 levels of bonuses at 35x each? And when they actually be reducing the wager requirement because second, third and forth deposit shows the user's commitment in playing on the casino, they are actually increasing the wager requirement to discourage the player (who might have lost all the money he or she deposited first) the more.

[joyacasino]

Dear players,

Thank you for taking the time to share your thoughts and concerns with us. We sincerely apologize for any frustration caused by the current bonuses and wagering requirements. Your feedback is invaluable, and we want you to know that we are taking your comments seriously.

We understand the importance of creating a gaming environment that is both enjoyable and fair for our customers. We are currently in the process of reviewing our bonus structures and wagering requirements to ensure they align with your expectations and make your experience with us more enjoyable.

Our goal is to create an environment where every player feels valued, and your feedback helps us in that endeavor. We appreciate your patience and understanding as we work towards implementing changes that will enhance your overall experience.

If you have any further suggestions or concerns, please don't hesitate to reach out. We're here to make your time with us as enjoyable as possible.

Thank you for being a valued member of our community.

Best regards,

Joya Casino representative

[so98nn]

That is an excellent opening with a properly worked-out ANN. That tells us half of the story about how professional and serious the company behind the casino is. The VIP programs will be attracting many lord users from he forum for sure. The 100% loyalty bonus is something we rarely see in a casino. Anything that is earned from the loyalty bonus is nothing but recovering our losses and increasing personal stats of profitability.

I know it takes a lot of time and wager to reach the highest VIP level (here Casino Conquer) but eventually, many of them do. There is a high chance you will get many such high rollers from the Bitcointalk.

The license is from Curacao regulations which makes it one of the trusted casinos. Couldn't agree more on the range of slots available which is a whopping 7,000+. That is crazy man. I hope your stay makes the gambler one of the loyal members soon. Good luck.

[CryptSafe]

Dear players,

Thank you for taking the time to share your thoughts and concerns with us. We sincerely apologize for any frustration caused by the current bonuses and wagering requirements. Your feedback is invaluable, and we want you to know that we are taking your comments seriously.

We understand the importance of creating a gaming environment that is both enjoyable and fair for our customers. We are currently in the process of reviewing our bonus structures and wagering requirements to ensure they align with your expectations and make your experience with us more enjoyable.

Our goal is to create an environment where every player feels valued, and your feedback helps us in that endeavor. We appreciate your patience and understanding as we work towards implementing changes that will enhance your overall experience.

If you have any further suggestions or concerns, please don't hesitate to reach out. We're here to make your time with us as enjoyable as possible.

Thank you for being a valued member of our community.

Best regards,

Joya Casino representative

It is nice you are here and I would say a warm welcome to this platform. I see your casino is a new one here and going by your response to the comments from members here, would it not be better you run a review campaign to get more clues on your casino that are yet to be fixed. Doing such would help strengthen your casino to rendering good services because members here can do a good review of casino and giving genuine report which would aid you know how well you have prepared  to face the competitors out there. Reviews helps to align the casino to the current state of demand in the gambling world. Of you try doing it I think it would give your casino a good edge over others.

[Kavelj22]

Thank you for being a valued member of our community.

Best regards,

Joya Casino representative

It is nice you are here and I would say a warm welcome to this platform. I see your casino is a new one here and going by your response to the comments from members here, would it not be better you run a review campaign to get more clues on your casino that are yet to be fixed. Doing such would help strengthen your casino to rendering good services because members here can do a good review of casino and giving genuine report which would aid you know how well you have prepared  to face the competitors out there. Reviews helps to align the casino to the current state of demand in the gambling world. Of you try doing it I think it would give your casino a good edge over others.

In a clarification from OP in one of his recent comments, he had mentioned that the project intended to launch a promotional campaign on the forum, but he preferred to start working on designing and launching the official announcement before moving on to other stages. The official announcement is the official channel for communicating with Community, so it is considered a priority.

Since they chose a trusted member to publish the official announcement, it is certain that they are serious about launching other campaigns and perhaps some competitions as well. This is necessary if joyacasino wants to find a position among giant competitors on the forum.

[CryptSafe]

Thank you for being a valued member of our community.

Best regards,

Joya Casino representative

It is nice you are here and I would say a warm welcome to this platform. I see your casino is a new one here and going by your response to the comments from members here, would it not be better you run a review campaign to get more clues on your casino that are yet to be fixed. Doing such would help strengthen your casino to rendering good services because members here can do a good review of casino and giving genuine report which would aid you know how well you have prepared  to face the competitors out there. Reviews helps to align the casino to the current state of demand in the gambling world. Of you try doing it I think it would give your casino a good edge over others.

In a clarification from OP in one of his recent comments, he had mentioned that the project intended to launch a promotional campaign on the forum, but he preferred to start working on designing and launching the official announcement before moving on to other stages. The official announcement is the official channel for communicating with Community, so it is considered a priority.

Since they chose a trusted member to publish the official announcement, it is certain that they are serious about launching other campaigns and perhaps some competitions as well. This is necessary if joyacasino wants to find a position among giant competitors on the forum.

Their representative did a good job by creating an announcement thread, and that is the first move by any casino really ready to do anything on this platform. The announcement thread is very vital for any casino here because it makes known the presence of casinos and their services rendered. It is more of a customer-friendly relationship because gamblers present here who are registered members on their platform would easily communicate with their representative to resolve issues.

I strongly believe they are set for the game because taking these steps speaks of their intentions of probably launching their promotional campaign as it is normal here, but however, as you have clearly said, they are possibly taking it phase by phase so they do not miss or mix up things while in the process. We await their launch, though.

[AmoreJaz]

The KYC process at this casino is rude, we will find requirements like:

Notarized documentation: Your documents may need to be authenticated by an appropriately qualified Notary/Solicitor, signed and stamped as proof of legitimacy upon our request.

While deposits are in crypto they will ask for your credit/debit card.

We need both sides of the cards signed, we need to see the first 6 digits of the cards as well as the last 4 digits, you should cover the other numbers as well as the CVV code.

While bigger the user wins harder will be the kick process, that's why i hardly recommend to user read the TOS before deciding to create an account.

This is something that you don't read very often in Terms Of the Service of a casino, I have never encountered a KYC that needs to be validated although it is a measure to prevent forgery much better than taking a selfie in one of the landmarks in your city, the other one is questionable because especially in a third world country, not everybody has a credit card, if you can't produce a credit card your funds will be locked.
This casino is not yet fully established to ask for a very strict KYC requirement and it's a turn-off for gamblers who value their privacy.
Another reason why reading the TOS will save you in many cases

more then likely, this will be the hold up for some players to try their site. we understand they are a licensed casino, but going to the route of notarization i believe is too much. maybe if they are not satisfied with the submitted docs, that's when they will go to this part of requiring the notarization of doc.

also, users should look into the withdrawal requirements as they have level of authentication for you to withdraw certain amount. for withdrawal of below $2,999, they only need basic authentication required which is level 0. so small time rollers can easily accomplished this.

on the other hand, for crypto deposits, i would say, there's no reason to submit debit/credit card details. because you will also withdraw the same currency. because it says on their terms that the payment method should be the same as the depositing method.

[khaled0111]

Welcome to bitcointalk!
I just visited your website, and don't know if it's only me or what, but it took too long to load. Even after it finished loading some contents did not show up! For example, I can't see the games under each category. For the record, I'm on mobile and my internet connection is good.

..

Thank you for taking the time to post this but I hope you will address the kyc concern that has been already raised by many members.

[Bitinity]

I do even see their wagering requirement getting more higher and higher on every tier.

1st Deposit Bonus
Wagering requirement of 35 times (35x)
2nd Deposit Bonus
Wagering requirement of 60 times (60x)
3rd Deposit Bonus
Wagering requirement of 80 times (80x
4th Deposit Bonus
Wagering requirement of 100 times (100x)
https://joya.casino/info/bonuses.html#50-fs-bonus

That's insane wagering requirement, although the bonus is bigger for each tier but the wagering requirement is insane. Most other casinos has no leveling up wagering requirement for their bonus like this, most of them is fixed around 30-40x for all type of deposit bonus. Lets break it down a bit by comparing the 1st and 4th deposit bonus. The 1st deposit bonus give 150% bonus with 35x rollover, and the 4th deposit bonus gives 2x bigger bonus (300%) but it has almost 3x bigger rollover (100x). I have no idea, who is the one behind their marketing team who decide to offer such insane wagering requirement.