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Author Topic: Joya.Casino| Rewarding Casino| Huge Welcome and VIP Bonus| 20% Weekly CashBack  (Read 1122 times)
suzanne5223 (OP)
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December 19, 2023, 10:16:12 AM
Last edit: January 20, 2024, 07:56:38 PM by suzanne5223
 #1













Joya.Casino is happy to introduce its services to the Bitcointalk community with the plan of doing some marketing but wants to start with ANN and see how it goes before taking the next step.
Launched in 2023, Joya Casino is a cutting-edge, welcoming, and extensive online gaming destination with over 7,312 slot machines, a live casino with over 62 games, and more.
Joya Casino places a premium on player convenience and diversity with an intuitive interface and mobile-friendly features. Joya Casino Offers a World of Entertainment and Fortune.

 Joya.Casino provides the greatest assortment of casino games along with polite, knowledgeable customer support.
Provide support for numerous cryptocurrencies with a fair minimum deposit.
Players above the age of 18 and who reside in countries where gambling is legal are allowed to play on Joya.Casino
The casino will be happy to hear your positive feedback, check their and let's make their activities on this forum long-term.




Disclaimer: I am not a team member of this casino. I was just hired for this service.



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coin-investor
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December 19, 2023, 12:40:30 PM
 #2

That looks good, what's your role on this platform are you part of the team or you're representing them here in Bitcointalk, good to know that they already have a Curacao License https://verification.curacao-egaming.com/validateview.aspx?domain=joya.casino.
Checking some of the reviews online there are some negative reviews but the team is addressing these issues
https://www.trustpilot.com/review/joya.casino

Here are some reviews coming from review sites so far they are doing good
https://thegamepoint.io/casino/joya-review/
https://bitcasinorank.com/casino/joya/

Do the team have a plan to launch a signature campaign here to be more competitive and to get more attention coming from active gamblers

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December 19, 2023, 01:12:01 PM
 #3

The casino features look nice, and I don't know if they will come to bitcointalk for ads and promotions to help them serve their customers better. Are part of the casino team or you are doing this on your won, or the casino told you to advertise for the. These are questions that should be answered so that incase forum members try out the casino and they encounter any problem let them not hold you responsible.

There are good managers here in the forum to help them manage the campaign if they are interested. I just saw where you stated that they have an ANN thread, that is good. We hope to see them could a good reputation here.


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December 19, 2023, 01:19:15 PM
 #4

The casino features look nice, and I don't know if they will come to bitcointalk for ads and promotions to help them serve their customers better. Are part of the casino team or you are doing this on your won, or the casino told you to advertise for the. These are questions that should be answered so that incase forum members try out the casino and they encounter any problem let them not hold you responsible.

There are good managers here in the forum to help them manage the campaign if they are interested. I just saw where you stated that they have an ANN thread, that is good. We hope to see them could a good reputation here.


Pretty sure the user who posted this announcement is the user who will be managing anything this casino decides to do. I'm not sure their experience, but everyone starts somewhere.

Tell the team welcome to the forum @suzanne5223

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December 19, 2023, 02:01:56 PM
 #5

Do the team have a plan to launch a signature campaign here to be more competitive and to get more attention coming from active gamblers
I'm sure that they are thinking about running some kind of a signature campaign on the forum because the thread is started by a ranked member of the forum and as @yahoo62278 guessed the same user might be managing the campaign of the casino.

I warmly welcome the new casino on our forum and I hope that we may see a new signature campaign soon. It would be great to hear from the OP and see if he's going to launch a signature campaign to market the casino or the team isn't planning to launch any campaign soon.

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December 19, 2023, 02:06:00 PM
 #6

Pretty sure the user who posted this announcement is the user who will be managing anything this casino decides to do. I'm not sure their experience, but everyone starts somewhere.
I think the same but I have a different thinking. A project team must create their account and buy a Copper membership to publish their Announcement thread. This account belongs to the project (casino) team and they are completely controlling from posting to updating in their announcement thread.

Relying on a manager or any person who does not belong to internal team of the casino is risky. It will be harder to update the announcement thread in future when a person and the project team no longer work with each other.

Suzane5223 is a manager with this service and pretty sure Suzan5233 will manage any signature campaign from Jojya casino team.
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December 19, 2023, 02:13:26 PM
 #7

Pretty sure the user who posted this announcement is the user who will be managing anything this casino decides to do. I'm not sure their experience, but everyone starts somewhere.
I think the same but I have a different thinking. A project team must create their account and buy a Copper membership to publish their Announcement thread. This account belongs to the project (casino) team and they are completely controlling from posting to updating in their announcement thread.

Relying on a manager or any person who does not belong to internal team of the casino is risky. It will be harder to update the announcement thread in future when a person and the project team no longer work with each other.
I have had teams contact me who want me to post their thread and I try to communicated to them some of your concerns, specifically It will be harder to update the announcement thread in future when a person and the project team no longer work with each other. Very true concern and teams should think before doing this.

Any team who buys an account to launch a project is going to have a hard road. People that dislike account sales are not going to trust a casino that takes this route. I would not suggest that a casino buy an account. Easier to buy the copper membership and have full control of your thread.

I do not know if any of the above is the case, just letting my opinion be known.

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December 19, 2023, 02:23:06 PM
 #8

The UI looks familiar to other popular casinos, but the casino looks great, maybe it could be successful.

Relying on a manager or any person who does not belong to internal team of the casino is risky. It will be harder to update the announcement thread in future when a person and the project team no longer work with each other.
There's a benefit for using high ranked user that not receive red tag, this will influence people to trust the casino since the @OP is risking his account. There was no written like "I only bla bla from the project", people would think @OP is the owner or team of Joya Casino. Tongue

R


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December 19, 2023, 02:39:13 PM
Merited by Haunebu (1)
 #9

The KYC process at this casino is rude, we will find requirements like:

Notarized documentation: Your documents may need to be authenticated by an appropriately qualified Notary/Solicitor, signed and stamped as proof of legitimacy upon our request.

While deposits are in crypto they will ask for your credit/debit card.

We need both sides of the cards signed, we need to see the first 6 digits of the cards as well as the last 4 digits, you should cover the other numbers as well as the CVV code.

While bigger the user wins harder will be the kick process, that's why i hardly recommend to user read the TOS before deciding to create an account.

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December 19, 2023, 02:59:15 PM
 #10

The UI looks familiar to other popular casinos, but the casino looks great, maybe it could be successful.
I signed up but haven't received a registration confirmation email. Despite that, I was able to start playing right away. I also played  the 50 free spins for new user registration but only managed to spin 25 times. Nevertheless, my winnings were credited to my account. It seems like the site is partially operational, though the website itself appears to be incomplete.

The site looks like if I'm not mistaken 0x.bet right?

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December 19, 2023, 03:01:46 PM
 #11

The KYC process at this casino is rude, we will find requirements like:

Notarized documentation: Your documents may need to be authenticated by an appropriately qualified Notary/Solicitor, signed and stamped as proof of legitimacy upon our request.

While deposits are in crypto they will ask for your credit/debit card.

We need both sides of the cards signed, we need to see the first 6 digits of the cards as well as the last 4 digits, you should cover the other numbers as well as the CVV code.

While bigger the user wins harder will be the kick process, that's why i hardly recommend to user read the TOS before deciding to create an account.
That's some hardcore KYC requirements right there, you have to notarize your documents that's presented to them? What the hell did these casino experienced that they're doing these kind of requirements? I assume that someone's got them really good by creating a KYC with fake documents and stuff so they do this but this is still a hardcore one. You saved a lot of people's time by giving out this warning, some people like me don't really read the fine prints of the stuff that I agree on the Internet so thank you for that and also, it's kind of weird why they're asking for your credit card? Aren't the numbers in the credit cards not for anyone's eyes to see?



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December 19, 2023, 03:35:36 PM
Merited by seoincorporation (1)
 #12

The KYC process at this casino is rude, we will find requirements like:

Notarized documentation: Your documents may need to be authenticated by an appropriately qualified Notary/Solicitor, signed and stamped as proof of legitimacy upon our request.

While deposits are in crypto they will ask for your credit/debit card.

We need both sides of the cards signed, we need to see the first 6 digits of the cards as well as the last 4 digits, you should cover the other numbers as well as the CVV code.

While bigger the user wins harder will be the kick process, that's why i hardly recommend to user read the TOS before deciding to create an account.
That's some hardcore KYC requirements right there, you have to notarize your documents that's presented to them? What the hell did these casino experienced that they're doing these kind of requirements? I assume that someone's got them really good by creating a KYC with fake documents and stuff so they do this but this is still a hardcore one. You saved a lot of people's time by giving out this warning, some people like me don't really read the fine prints of the stuff that I agree on the Internet so thank you for that and also, it's kind of weird why they're asking for your credit card? Aren't the numbers in the credit cards not for anyone's eyes to see?

I can't agree more with Code200, there are some hardcore KYC requirements, and I can't say I have seen something similar before. Who knows what happens to them when they have such strict rules?

Anyway, Seoincorporation deserves all the credit, he saved us from reading the ToS, it's one of the things I don't like to do at all... and if Joya doesn't reconsider these strict KYC rules I doubt that many people from here will try this casino, including me. After all, many of us avoid casinos with mandatory KYC, and some of those casinos doesn't have so strict KYC rules.

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December 19, 2023, 04:41:27 PM
 #13

The KYC process at this casino is rude, we will find requirements like:

Notarized documentation: Your documents may need to be authenticated by an appropriately qualified Notary/Solicitor, signed and stamped as proof of legitimacy upon our request.

While deposits are in crypto they will ask for your credit/debit card.

We need both sides of the cards signed, we need to see the first 6 digits of the cards as well as the last 4 digits, you should cover the other numbers as well as the CVV code.

While bigger the user wins harder will be the kick process, that's why i hardly recommend to user read the TOS before deciding to create an account.

I don't know why they are exaggerating this issue of kyc, this is because when people do kyc in their casino, the person takes a selfie photo holding their ID with a photo on the ID, which makes it very easy for the software to easily recognize between the ID and the person's face, the person also enters proof of residence, and we all know that the proof of residence has the person's full name, so it is easy for them to look at the full name that is on the ID and the full name that is on the ID document. proof of residence and it is proven whether it is the same person and whether the documents are true or not. That's why I can't understand why they are exaggerating so much to the point of asking for the documents to be authenticated

This is something that someone from the casino needs to come and explain, because imagine the case of a person like me who lives in a country that speaks Portuguese, the documents in my country are authenticated at the notary's office and the person puts a stamp with date and time, but they are in format in Portuguese, so how would this casino be able to tell if they are a real authenticated document or not? while my country's IDs and passports all come in Portuguese and English and it's already easy to see that they are real documents and there would be no need to ask me for certified documents. I don't see where the casino employee is to come and answer these questions

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December 20, 2023, 01:38:19 PM
 #14

The KYC process at this casino is rude, we will find requirements like:

Notarized documentation: Your documents may need to be authenticated by an appropriately qualified Notary/Solicitor, signed and stamped as proof of legitimacy upon our request.

While deposits are in crypto they will ask for your credit/debit card.

We need both sides of the cards signed, we need to see the first 6 digits of the cards as well as the last 4 digits, you should cover the other numbers as well as the CVV code.

While bigger the user wins harder will be the kick process, that's why i hardly recommend to user read the TOS before deciding to create an account.

This is new for me, I have never heard similar term like this before and it is obvious that it is just too complicated rules.
Most other casinos will only ask documents like proof of income as the highest level of KYC, but this one in joya seems to be in different world.
I was interested to try this casino because the 50 free spins offer, vip program and the available game providers.
Luckily I find your post about this, I did not read the whole terms of KYC as I thought it is the same as most other casinos but I was wrong.

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December 20, 2023, 01:48:31 PM
 #15

Great ANN presentation op. The site itself looks great too, but it's missing an FAQ section somewhere at the bottom answering important queries such as minimum deposit, minimum withdrawal, house edge etc.

Also, those KYC requirements are messed up as some of the posters above mentioned and they need to be removed asap to be frank.

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December 20, 2023, 02:01:42 PM
 #16

The KYC process at this casino is rude, we will find requirements like:

Notarized documentation: Your documents may need to be authenticated by an appropriately qualified Notary/Solicitor, signed and stamped as proof of legitimacy upon our request.

While deposits are in crypto they will ask for your credit/debit card.

We need both sides of the cards signed, we need to see the first 6 digits of the cards as well as the last 4 digits, you should cover the other numbers as well as the CVV code.

While bigger the user wins harder will be the kick process, that's why i hardly recommend to user read the TOS before deciding to create an account.

This is new for me, I have never heard similar term like this before and it is obvious that it is just too complicated rules.
Most other casinos will only ask documents like proof of income as the highest level of KYC, but this one in joya seems to be in different world.
I was interested to try this casino because the 50 free spins offer, vip program and the available game providers.
Luckily I find your post about this, I did not read the whole terms of KYC as I thought it is the same as most other casinos but I was wrong.

What seoincorporation shared about the kyc process of this casino does not stop you from getting and trying your luck with the 50 free spins, as a matter of fact, I could also sign up after posting this comment, get the 50 free spins and see what luck have in store for me, I believe the free spins does require one making any deposit before they get it, so, I wont deposit my money, I am just gonna play the 50 spins and if luckily, I win an amount of money that is enough to cover the wager requirements and still leave something for me to withdraw, I will see if they can allow me withdraw without kyc, but if it happens that they need me to pass kyc verification before I withdraw, then I probably will to but if like seoincorporation said, their requirements is too hefty for me, then I will just abandon the money for them and thank them for wasting my time  Grin.


@Joya.casino, welcome to the forum by the way.

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December 20, 2023, 02:46:08 PM
 #17

<snip>
Nice ANN thread. Welcome to the forum, team Joya Casino!
Let's see how you'll go from here.

What's the value of each spins for the free 50 spins upon signing up?
The accumulated winnings from those spins are needed to be wagered 35x, I think this is fair.
Can we wager those on live games or table games like blackjack?

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December 20, 2023, 04:40:56 PM
 #18

Op you are welcome to the forum. The site is device friendly and it has nice view. Even the ANN is nice. And if you will make advertisement of the casino here in the forum. You can meet an expert manager to give you some template and you to make things easy for you. The KYC is harsh, you would have made the KYC simple for gamblers because that might scare them at the initial time. In normal KYC, you don't need to ask a document that signed by a legal solicitor.
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December 20, 2023, 07:19:35 PM
 #19

I see you already know the terrain of this platform and possibly you are their representative here for you to have created an announcement thread for the casino. I believe you will guide them through their staying here. 

I would not be surprised you will manage their signature campaign if they intend to do such and I believe you would manage it properly mate.

Lastly, I would commend the casino for their user friendly interface.  The website is clean and designed with a touch of excellence.

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December 20, 2023, 10:50:46 PM
 #20

That looks good, what's your role on this platform are you part of the team or you're representing them here in Bitcointalk
As you can see I'm just a campaign manager not part of the casino team.
Do the team have a plan to launch a signature campaign here to be more competitive and to get more attention coming from active gamblers
Read the OP messages.

The casino features look nice, and I don't know if they will come to bitcointalk for ads and promotions to help them serve their customers better.
That's exactly what they want to do on this forum.

Are part of the casino team or you are doing this on your won, or the casino told you to advertise for the.
The OP message contains the answer to your question.

It would be great to hear from the OP and see if he's going to launch a signature campaign to market the casino or the team isn't planning to launch any campaign soon.
I am ready to talk with the casino rep and the plan is to do some marketing on this first but they want to start from ANN before moving forward.

I think the same but I have a different thinking. A project team must create their account and buy a Copper membership to publish their Announcement thread. This account belongs to the project (casino) team and they are completely controlling from posting to updating in their announcement thread.
You have a point and this is not my first time helping casino with ANN. In the meantime, the casino is already working on their account as we speak.

The KYC process at this casino is rude, we will find requirements like:

Notarized documentation: Your documents may need to be authenticated by an appropriately qualified Notary/Solicitor, signed and stamped as proof of legitimacy upon our request.

While deposits are in crypto they will ask for your credit/debit card.

We need both sides of the cards signed, we need to see the first 6 digits of the cards as well as the last 4 digits, you should cover the other numbers as well as the CVV code.

While bigger the user wins harder will be the kick process, that's why i hardly recommend to user read the TOS before deciding to create an account.
According to what I learned about the casino what they require is a Name, surname, date of birth, valid email address, and nationality, but in any situation where the player is immediately identified as being high risk, Provably Fair Gaming BV may immediately ask for additional personal details and verification on stage.

This is new for me, I have never heard similar term like this before and it is obvious that it is just too complicated rules.
This is why you ought to read the KYC policies and AML yourself not just rely on what someone says.

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December 20, 2023, 10:55:49 PM
 #21

Great ANN presentation op. The site itself looks great too, but it's missing an FAQ section somewhere at the bottom answering important queries such as minimum deposit, minimum withdrawal, house edge etc.

Also, those KYC requirements are messed up as some of the posters above mentioned and they need to be removed asap to be frank.

Welcome to the forum, the site looks nice and interesting, but this KYC policy is just crazy. If not removed, it makes no real sense to make an account. More and more casinos do ask for KYC and I am OK doing that, but requirements like this? This is just a bridge to far in my eyes.



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December 20, 2023, 11:14:32 PM
 #22

The KYC process at this casino is rude, we will find requirements like:

Notarized documentation: Your documents may need to be authenticated by an appropriately qualified Notary/Solicitor, signed and stamped as proof of legitimacy upon our request.

While deposits are in crypto they will ask for your credit/debit card.

We need both sides of the cards signed, we need to see the first 6 digits of the cards as well as the last 4 digits, you should cover the other numbers as well as the CVV code.

While bigger the user wins harder will be the kick process, that's why i hardly recommend to user read the TOS before deciding to create an account.
I do even see their wagering requirement getting more higher and higher on every tier.

1st Deposit Bonus
Wagering requirement of 35 times (35x)

2nd Deposit Bonus
Wagering requirement of 60 times (60x)

3rd Deposit Bonus
Wagering requirement of 80 times (80x

4th Deposit Bonus
Wagering requirement of 100 times (100x)

https://joya.casino/info/bonuses.html#50-fs-bonus


I have already say meh on 60x.. How much more on 100x?  Grin

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December 20, 2023, 11:41:48 PM
 #23

The KYC process at this casino is rude, we will find requirements like:

Notarized documentation: Your documents may need to be authenticated by an appropriately qualified Notary/Solicitor, signed and stamped as proof of legitimacy upon our request.
This is the only second casino I have seen asking for a notarized documentation during KYC verification. In the other case I saw before, the casino was trying to prove whether the person in question had forged their documents, leading them to lock up his funds and ban the account but in the end the complainant won the case.

I hope this Notarized documentation comes on only in specially cases and not everyone that is trying to verify for KYC

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December 20, 2023, 11:58:32 PM
 #24

The KYC process at this casino is rude, we will find requirements like:

Notarized documentation: Your documents may need to be authenticated by an appropriately qualified Notary/Solicitor, signed and stamped as proof of legitimacy upon our request.
This is the only second casino I have seen asking for a notarized documentation during KYC verification. In the other case I saw before, the casino was trying to prove whether the person in question had forged their documents, leading them to lock up his funds and ban the account but in the end the complainant won the case.

I hope this Notarized documentation comes on only in specially cases and not everyone that is trying to verify for KYC

I think this will be part of the standard documentation that a lot of online gambling platforms will require soon. Hopefully not, but with a lot of people being able to forge their documents with ease for verification purposes, it's not far that a lot of casinos will soon require this. I still think that this is too much for standard verification, and that a simple photo of an ID would suffice in most cases. But yeah, this is not under our control, though hopefully if we submit such sensitive information to these platforms, they also handle these documents with utmost care to prevent leaks.

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December 21, 2023, 10:22:15 PM
 #25

While deposits are in crypto they will ask for your credit/debit card.
Why would they ask this if you players are not using credit cards? Even stranger is strict notarized document for casino with Curacao gambling license Tongue
I wont register with this strict kyc rules, but maybe they did this to protect against bonus and free spins abuse.
They are offering 50 free spins and I am sure some people will try to earn more from this and get flagged by system.

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December 21, 2023, 10:54:12 PM
 #26

While deposits are in crypto they will ask for your credit/debit card.
Why would they ask this if you players are not using credit cards? Even stranger is strict notarized document for casino with Curacao gambling license Tongue
I wont register with this strict kyc rules, but maybe they did this to protect against bonus and free spins abuse.
They are offering 50 free spins and I am sure some people will try to earn more from this and get flagged by system.


I do not see this as sufficient motivation to impose these extreme measures. Trying to avoid abuse in the first bonus program may cost the casino the loss of good clients who may be unable to provide this type of supporting documents or who refuse to follow through on principle.

I also find it strange for a licensed casino to impose a strict notarized document, and I do not find a convincing explanation for this, especially since I have never heard of a casino requiring a notarized document before.

We will all be waiting for satisfactory answers to these questions, since Op is not part of the project team, and it seems that the team is not yet interested in creating an account to be its official representative on the forum to take care of answering the community’s questions.

R


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December 21, 2023, 11:35:44 PM
 #27

The KYC process at this casino is rude, we will find requirements like:

Notarized documentation: Your documents may need to be authenticated by an appropriately qualified Notary/Solicitor, signed and stamped as proof of legitimacy upon our request.

While deposits are in crypto they will ask for your credit/debit card.

We need both sides of the cards signed, we need to see the first 6 digits of the cards as well as the last 4 digits, you should cover the other numbers as well as the CVV code.

While bigger the user wins harder will be the kick process, that's why i hardly recommend to user read the TOS before deciding to create an account.

This is something that you don't read very often in Terms Of the Service of a casino, I have never encountered a KYC that needs to be validated although it is a measure to prevent forgery much better than taking a selfie in one of the landmarks in your city, the other one is questionable because especially in a third world country, not everybody has a credit card, if you can't produce a credit card your funds will be locked.
This casino is not yet fully established to ask for a very strict KYC requirement and it's a turn-off for gamblers who value their privacy.
Another reason why reading the TOS will save you in many cases


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Nrcewker
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December 22, 2023, 02:37:07 AM
 #28

Welcome to the forum. I am curious regarding the site’s name. What does it actually signifies? It’s just a random name of some person or what is it? If we want to communicate with the site’s officials, then we have to do it through you OP? Nevertheless the site’s design looks good and the color scheme is perfect. I can see that you mentioned that you guys have a curaco license, which enhances the trust from the gamblers. I just wanted to know more about the KYC thing. Moreover, excited to see the free spins and deposit bonuses. Will definitely try the site.

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December 22, 2023, 07:44:56 AM
 #29

While deposits are in crypto they will ask for your credit/debit card.
Why would they ask this if you players are not using credit cards? Even stranger is strict notarized document for casino with Curacao gambling license Tongue
I wont register with this strict kyc rules, but maybe they did this to protect against bonus and free spins abuse.
They are offering 50 free spins and I am sure some people will try to earn more from this and get flagged by system.


I do not see this as sufficient motivation to impose these extreme measures. Trying to avoid abuse in the first bonus program may cost the casino the loss of good clients who may be unable to provide this type of supporting documents or who refuse to follow through on principle.

I also find it strange for a licensed casino to impose a strict notarized document, and I do not find a convincing explanation for this, especially since I have never heard of a casino requiring a notarized document before.

We will all be waiting for satisfactory answers to these questions, since Op is not part of the project team, and it seems that the team is not yet interested in creating an account to be its official representative on the forum to take care of answering the community’s questions.

They could have implemented it later when they had fully established their reputation but not if they are the new casino that just building their brand here in the industry, this is a big turn-off for players they will have second thoughts about picking this casino and including it to their list of casinos to play, even the top casinos in the industry do not ask these requirements.
I don't have a credit card and I never thought of taking one I only use Cryptocurrency on all the casinos I play and I'm not sure I'm not the only one there are so many of us, so that's a big number that will not play on your casino, unless they missed reading these requirements.

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December 22, 2023, 09:12:42 AM
 #30

Btw welcome to the bitcointalk forum, I hope the casino team will communicate with the community on this forum.

We will all be waiting for satisfactory answers to these questions, since Op is not part of the project team, and it seems that the team is not yet interested in creating an account to be its official representative on the forum to take care of answering the community’s questions.
Yes, that's right, one of the casino teams also creates an active account and at least interacts with the community so they don't rely on the services of other people in this forum to create threads and campaign for site promotions, I think it's difficult to get traffic and trust from the community if the team is not involved in the campaign in this forum, the important thing is interaction with the community answering every important question from the community.

So when the interaction is very active, it will build its own reputation for the site from this forum while also getting more traffic than before. Moreover, it is not difficult to create an account and become a copper member on this forum so that the casino team can interact with all forum users who will become users of their site. In the future, their site will gain the trust of the people here

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December 22, 2023, 12:41:16 PM
 #31

That looks good, what's your role on this platform are you part of the team or you're representing them here in Bitcointalk, good to know that they already have a Curacao License https://verification.curacao-egaming.com/validateview.aspx?domain=joya.casino.
Checking some of the reviews online there are some negative reviews but the team is addressing these issues
https://www.trustpilot.com/review/joya.casino

Here are some reviews coming from review sites so far they are doing good
https://thegamepoint.io/casino/joya-review/
https://bitcasinorank.com/casino/joya/

Do the team have a plan to launch a signature campaign here to be more competitive and to get more attention coming from active gamblers

Obviously that he mentioned about  he was just posting this as being paid so he has no
connection in the team by all means , and about those concerns you asks? I believe that only the team
will address everything for you.

Welcome to the forum Guys , waiting for the official representative to clear everything
 here aside from the OP.

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December 22, 2023, 12:58:17 PM
 #32

The KYC process at this casino is rude, we will find requirements like:

Notarized documentation: Your documents may need to be authenticated by an appropriately qualified Notary/Solicitor, signed and stamped as proof of legitimacy upon our request.

While deposits are in crypto they will ask for your credit/debit card.

We need both sides of the cards signed, we need to see the first 6 digits of the cards as well as the last 4 digits, you should cover the other numbers as well as the CVV code.

While bigger the user wins harder will be the kick process, that's why i hardly recommend to user read the TOS before deciding to create an account.
I do even see their wagering requirement getting more higher and higher on every tier.

1st Deposit Bonus
Wagering requirement of 35 times (35x)

2nd Deposit Bonus
Wagering requirement of 60 times (60x)

3rd Deposit Bonus
Wagering requirement of 80 times (80x

4th Deposit Bonus
Wagering requirement of 100 times (100x)

https://joya.casino/info/bonuses.html#50-fs-bonus


I have already say meh on 60x.. How much more on 100x?  Grin
Well, this is actually what I refer to as nonsense  Grin, for me too, when it comes to wager requirements, I usually consider anything above 60x as the casino being criminally minded, how much more above 60x and even up to 100x as we can see here? This is completely insane to be honest.

And it actually pains that some really good casino do not know that that they can make or mere themselves by simple things like this, their quest for more and much more profits, most of the time make them lose customers and even potential customers, what stops them from leaving the wager requirements for all the 4 levels of bonuses at 35x each? And when they actually be reducing the wager requirement because second, third and forth deposit shows the user's commitment in playing on the casino, they are actually increasing the wager requirement to discourage the player (who might have lost all the money he or she deposited first) the more.

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joyacasino
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December 22, 2023, 01:19:40 PM
 #33

Dear players,

Thank you for taking the time to share your thoughts and concerns with us. We sincerely apologize for any frustration caused by the current bonuses and wagering requirements. Your feedback is invaluable, and we want you to know that we are taking your comments seriously.

We understand the importance of creating a gaming environment that is both enjoyable and fair for our customers. We are currently in the process of reviewing our bonus structures and wagering requirements to ensure they align with your expectations and make your experience with us more enjoyable.

Our goal is to create an environment where every player feels valued, and your feedback helps us in that endeavor. We appreciate your patience and understanding as we work towards implementing changes that will enhance your overall experience.

If you have any further suggestions or concerns, please don't hesitate to reach out. We're here to make your time with us as enjoyable as possible.

Thank you for being a valued member of our community.

Best regards,

Joya Casino representative

                                                 Joya.Casino                                                
🐥Instagram | 📩 Telegram | 🎰 Turn Your Dream into Jackpots 🎰 |Discord 🍿|Facebook 🕹 
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so98nn
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December 22, 2023, 01:34:02 PM
 #34

That is an excellent opening with a properly worked-out ANN. That tells us half of the story about how professional and serious the company behind the casino is. The VIP programs will be attracting many lord users from he forum for sure. The 100% loyalty bonus is something we rarely see in a casino. Anything that is earned from the loyalty bonus is nothing but recovering our losses and increasing personal stats of profitability.

I know it takes a lot of time and wager to reach the highest VIP level (here Casino Conquer) but eventually, many of them do. There is a high chance you will get many such high rollers from the Bitcointalk.

The license is from Curacao regulations which makes it one of the trusted casinos. Couldn't agree more on the range of slots available which is a whopping 7,000+. That is crazy man. I hope your stay makes the gambler one of the loyal members soon. Good luck.
CryptSafe
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December 22, 2023, 06:44:57 PM
 #35

Dear players,

Thank you for taking the time to share your thoughts and concerns with us. We sincerely apologize for any frustration caused by the current bonuses and wagering requirements. Your feedback is invaluable, and we want you to know that we are taking your comments seriously.

We understand the importance of creating a gaming environment that is both enjoyable and fair for our customers. We are currently in the process of reviewing our bonus structures and wagering requirements to ensure they align with your expectations and make your experience with us more enjoyable.

Our goal is to create an environment where every player feels valued, and your feedback helps us in that endeavor. We appreciate your patience and understanding as we work towards implementing changes that will enhance your overall experience.

If you have any further suggestions or concerns, please don't hesitate to reach out. We're here to make your time with us as enjoyable as possible.

Thank you for being a valued member of our community.

Best regards,

Joya Casino representative

It is nice you are here and I would say a warm welcome to this platform. I see your casino is a new one here and going by your response to the comments from members here, would it not be better you run a review campaign to get more clues on your casino that are yet to be fixed. Doing such would help strengthen your casino to rendering good services because members here can do a good review of casino and giving genuine report which would aid you know how well you have prepared  to face the competitors out there. Reviews helps to align the casino to the current state of demand in the gambling world. Of you try doing it I think it would give your casino a good edge over others.

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Kavelj22
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December 22, 2023, 07:17:34 PM
 #36

Thank you for being a valued member of our community.

Best regards,

Joya Casino representative

It is nice you are here and I would say a warm welcome to this platform. I see your casino is a new one here and going by your response to the comments from members here, would it not be better you run a review campaign to get more clues on your casino that are yet to be fixed. Doing such would help strengthen your casino to rendering good services because members here can do a good review of casino and giving genuine report which would aid you know how well you have prepared  to face the competitors out there. Reviews helps to align the casino to the current state of demand in the gambling world. Of you try doing it I think it would give your casino a good edge over others.

In a clarification from OP in one of his recent comments, he had mentioned that the project intended to launch a promotional campaign on the forum, but he preferred to start working on designing and launching the official announcement before moving on to other stages. The official announcement is the official channel for communicating with Community, so it is considered a priority.

Since they chose a trusted member to publish the official announcement, it is certain that they are serious about launching other campaigns and perhaps some competitions as well. This is necessary if joyacasino wants to find a position among giant competitors on the forum.

R


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CryptSafe
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December 22, 2023, 07:42:01 PM
 #37

Thank you for being a valued member of our community.

Best regards,

Joya Casino representative

It is nice you are here and I would say a warm welcome to this platform. I see your casino is a new one here and going by your response to the comments from members here, would it not be better you run a review campaign to get more clues on your casino that are yet to be fixed. Doing such would help strengthen your casino to rendering good services because members here can do a good review of casino and giving genuine report which would aid you know how well you have prepared  to face the competitors out there. Reviews helps to align the casino to the current state of demand in the gambling world. Of you try doing it I think it would give your casino a good edge over others.

In a clarification from OP in one of his recent comments, he had mentioned that the project intended to launch a promotional campaign on the forum, but he preferred to start working on designing and launching the official announcement before moving on to other stages. The official announcement is the official channel for communicating with Community, so it is considered a priority.

Since they chose a trusted member to publish the official announcement, it is certain that they are serious about launching other campaigns and perhaps some competitions as well. This is necessary if joyacasino wants to find a position among giant competitors on the forum.

Their representative did a good job by creating an announcement thread, and that is the first move by any casino really ready to do anything on this platform. The announcement thread is very vital for any casino here because it makes known the presence of casinos and their services rendered. It is more of a customer-friendly relationship because gamblers present here who are registered members on their platform would easily communicate with their representative to resolve issues.

I strongly believe they are set for the game because taking these steps speaks of their intentions of probably launching their promotional campaign as it is normal here, but however, as you have clearly said, they are possibly taking it phase by phase so they do not miss or mix up things while in the process. We await their launch, though.

.
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AmoreJaz
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December 22, 2023, 10:36:41 PM
Last edit: December 22, 2023, 10:52:38 PM by AmoreJaz
 #38

The KYC process at this casino is rude, we will find requirements like:

Notarized documentation: Your documents may need to be authenticated by an appropriately qualified Notary/Solicitor, signed and stamped as proof of legitimacy upon our request.

While deposits are in crypto they will ask for your credit/debit card.

We need both sides of the cards signed, we need to see the first 6 digits of the cards as well as the last 4 digits, you should cover the other numbers as well as the CVV code.

While bigger the user wins harder will be the kick process, that's why i hardly recommend to user read the TOS before deciding to create an account.

This is something that you don't read very often in Terms Of the Service of a casino, I have never encountered a KYC that needs to be validated although it is a measure to prevent forgery much better than taking a selfie in one of the landmarks in your city, the other one is questionable because especially in a third world country, not everybody has a credit card, if you can't produce a credit card your funds will be locked.
This casino is not yet fully established to ask for a very strict KYC requirement and it's a turn-off for gamblers who value their privacy.
Another reason why reading the TOS will save you in many cases

more then likely, this will be the hold up for some players to try their site. we understand they are a licensed casino, but going to the route of notarization i believe is too much. maybe if they are not satisfied with the submitted docs, that's when they will go to this part of requiring the notarization of doc.

also, users should look into the withdrawal requirements as they have level of authentication for you to withdraw certain amount. for withdrawal of below $2,999, they only need basic authentication required which is level 0. so small time rollers can easily accomplished this.

on the other hand, for crypto deposits, i would say, there's no reason to submit debit/credit card details. because you will also withdraw the same currency. because it says on their terms that the payment method should be the same as the depositing method.

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khaled0111
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December 22, 2023, 11:59:43 PM
 #39

Welcome to bitcointalk!
I just visited your website, and don't know if it's only me or what, but it took too long to load. Even after it finished loading some contents did not show up! For example, I can't see the games under each category. For the record, I'm on mobile and my internet connection is good.


..
Thank you for taking the time to post this but I hope you will address the kyc concern that has been already raised by many members.

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December 23, 2023, 04:40:44 AM
 #40

I do even see their wagering requirement getting more higher and higher on every tier.

1st Deposit Bonus
Wagering requirement of 35 times (35x)
2nd Deposit Bonus
Wagering requirement of 60 times (60x)
3rd Deposit Bonus
Wagering requirement of 80 times (80x
4th Deposit Bonus
Wagering requirement of 100 times (100x)
https://joya.casino/info/bonuses.html#50-fs-bonus

That's insane wagering requirement, although the bonus is bigger for each tier but the wagering requirement is insane. Most other casinos has no leveling up wagering requirement for their bonus like this, most of them is fixed around 30-40x for all type of deposit bonus. Lets break it down a bit by comparing the 1st and 4th deposit bonus. The 1st deposit bonus give 150% bonus with 35x rollover, and the 4th deposit bonus gives 2x bigger bonus (300%) but it has almost 3x bigger rollover (100x). I have no idea, who is the one behind their marketing team who decide to offer such insane wagering requirement.

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December 23, 2023, 08:47:52 AM
 #41

I'm sure that they are thinking about running some kind of a signature campaign on the forum because the thread is started by a ranked member of the forum and as @yahoo62278 guessed the same user might be managing the campaign of the casino.

They have already mentioned on the ANN that they plan to do some marketing. It is not compulsory that the OP would be running the campaign, but what you are saying can be correct.

Welcome to the forum Joya.Casino! I visited your platform and found the UI and UX to be good. The KYC requirement is very strict, as who would want to submit notarized documentation when other casinos similar to your platform do not have such strict rules. Any particular reason for asking for such documentation?
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December 23, 2023, 09:01:45 AM
 #42

Dear players,

Thank you for taking the time to share your thoughts and concerns with us. We sincerely apologize for any frustration caused by the current bonuses and wagering requirements. Your feedback is invaluable, and we want you to know that we are taking your comments seriously.

We understand the importance of creating a gaming environment that is both enjoyable and fair for our customers. We are currently in the process of reviewing our bonus structures and wagering requirements to ensure they align with your expectations and make your experience with us more enjoyable.

Our goal is to create an environment where every player feels valued, and your feedback helps us in that endeavor. We appreciate your patience and understanding as we work towards implementing changes that will enhance your overall experience.

If you have any further suggestions or concerns, please don't hesitate to reach out. We're here to make your time with us as enjoyable as possible.

Thank you for being a valued member of our community.

Best regards,

Joya Casino representative
I think this is what my previous post also hopes for, that there should be casino representatives who really actively interact and communicate with users of this forum, at least that can increase trust little by little so that a good reputation can be built on this site. I haven't tried the game yet. on this site but I will look more deeply into what is interesting for me to try there, I like poker games but it seems the games here are full of slot games.

I'm not a fan of slot players but this game is very much liked by gamblers on this forum and they are even very used to playing the game. I think it would be nice to see you as an active site representative also in this thread to be able to help new users who come to your site from forum community. I'm glad to see you  Wink

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Eureka_07
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December 23, 2023, 09:15:45 AM
 #43

I registered yesterday, and now I'll try playing on the free 50 spins upon registration.
The free spins' bet amount are .40 Euros, which is quite surprising to me.

Uhmm, an honest opinion in terms of design, honeslty I do not like the overall design of the casino itself.
It is good in desktop mode, but when it is currently not a mobile-user-friendly.
The elements of the main menu (bottom-middle) are too big, the animation of the opening & closing the sidebar menu in mobile screen is cringe... lol.  


Certainly, you might need to work more on the UIUX design aspect of the website.

Best of luck!

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December 23, 2023, 09:52:56 AM
 #44

Dear players,

Thank you for taking the time to share your thoughts and concerns with us. We sincerely apologize for any frustration caused by the current bonuses and wagering requirements. Your feedback is invaluable, and we want you to know that we are taking your comments seriously.

We understand the importance of creating a gaming environment that is both enjoyable and fair for our customers. We are currently in the process of reviewing our bonus structures and wagering requirements to ensure they align with your expectations and make your experience with us more enjoyable.

Our goal is to create an environment where every player feels valued, and your feedback helps us in that endeavor. We appreciate your patience and understanding as we work towards implementing changes that will enhance your overall experience.

If you have any further suggestions or concerns, please don't hesitate to reach out. We're here to make your time with us as enjoyable as possible.

Thank you for being a valued member of our community.

Best regards,

Joya Casino representative
I think this is what my previous post also hopes for, that there should be casino representatives who really actively interact and communicate with users of this forum, at least that can increase trust little by little so that a good reputation can be built on this site. I haven't tried the game yet. on this site but I will look more deeply into what is interesting for me to try there, I like poker games but it seems the games here are full of slot games.

I'm not a fan of slot players but this game is very much liked by gamblers on this forum and they are even very used to playing the game. I think it would be nice to see you as an active site representative also in this thread to be able to help new users who come to your site from forum community. I'm glad to see you  Wink

Yeah this is really needed especially if they are establishing their reputation so for sure the presence of their representative is important since there will be a lot of questions will be asked and also there will be lot of suggestion will be posted here. That's why its important to see that they are active so that we can see if they are really eager to engage with their community and listen to what suggestion people asked to happen.

But since they already have people to handle this thread so I guess the only thing we look forward is how their casino compete with other reputable casino.

To many people still gamble on slot games that's why this game never dies and to many people still look forward about it since I think its because this is much easier game to play compare on any skill based games.

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December 23, 2023, 12:26:12 PM
 #45

Thank you for being a valued member of our community.

Best regards,

Joya Casino representative

It is nice you are here and I would say a warm welcome to this platform. I see your casino is a new one here and going by your response to the comments from members here, would it not be better you run a review campaign to get more clues on your casino that are yet to be fixed. Doing such would help strengthen your casino to rendering good services because members here can do a good review of casino and giving genuine report which would aid you know how well you have prepared  to face the competitors out there. Reviews helps to align the casino to the current state of demand in the gambling world. Of you try doing it I think it would give your casino a good edge over others.

In a clarification from OP in one of his recent comments, he had mentioned that the project intended to launch a promotional campaign on the forum, but he preferred to start working on designing and launching the official announcement before moving on to other stages. The official announcement is the official channel for communicating with Community, so it is considered a priority.

Since they chose a trusted member to publish the official announcement, it is certain that they are serious about launching other campaigns and perhaps some competitions as well. This is necessary if joyacasino wants to find a position among giant competitors on the forum.

Their representative did a good job by creating an announcement thread, and that is the first move by any casino really ready to do anything on this platform. The announcement thread is very vital for any casino here because it makes known the presence of casinos and their services rendered. It is more of a customer-friendly relationship because gamblers present here who are registered members on their platform would easily communicate with their representative to resolve issues.


On this same basis, the official representative was expected to clarify many of the issues pointed out by users commenting on this topic after he created an official account. We all agree that the design of the official announcement is excellent and that the choice of the director is also good, but there is something more important that requires quick clarification that goes beyond mere promises.

- The bonus system, which, although it seems generously rewarding, the Wagering requirement seems impossible to achieve. I doubt that anyone has succeeded or will succeed in achieving it.
- The KYC identity proof system, which still needs further clarification, in my opinion, and perhaps re-review as well.

R


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December 23, 2023, 01:51:55 PM
 #46

Uhmm, an honest opinion in terms of design, honeslty I do not like the overall design of the casino itself.
It is good in desktop mode, but when it is currently not a mobile-user-friendly.
The elements of the main menu (bottom-middle) are too big, the animation of the opening & closing the sidebar menu in mobile screen is cringe... lol.  


Certainly, you might need to work more on the UIUX design aspect of the website.


Almost all casinos that are launching themselves come up with the same template for design. I did not find their UI/UX bad, it is eye-soothing and grabs the attention of anyone visiting their casino. I did check their website on mobile devices and it is fully compatible and easy to access on mobile devices without any issue. The desktop version is good too, but I do not understand why you have written that it is currently not mobile-friendly. They have a slider on the home page which is not that big. All the games are displayed below the slider and you can access the menu by clicking on the hamburger menu at the top left hand. Everything looks perfect and it is not that bad as you have written.

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December 23, 2023, 03:50:54 PM
 #47


I registered yesterday, and now I'll try playing on the free 50 spins upon registration.
The free spins' bet amount are .40 Euros, which is quite surprising to me.

Check the wagering requirements. Typically, casino that offers high bonus incorporates it with high wagering requirements. There’s other casino that offers much higher value of free spin but has a terrible requirements.

Uhmm, an honest opinion in terms of design, honeslty I do not like the overall design of the casino itself.
It is good in desktop mode, but when it is currently not a mobile-user-friendly.
The elements of the main menu (bottom-middle) are too big, the animation of the opening & closing the sidebar menu in mobile screen is cringe... lol.  

I’m browsing the casino right now via mobile device but I don’t find it not user friendly at all. I admit that they have odd aspect ration when their menu is being use but that doesn’t affect the overall performance of the casino once playing a game. Being laggy or the game slow to load are my basis for not being a user friendly in mobile because there’s a lot of casino worst than this in terms of gaming experience using mobile.

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December 23, 2023, 06:54:29 PM
 #48

Welcome to bitcointalk,  and looking forward to seeing more visibilities from the casino since you already mentioned everything in the ops and I also checked the site out and discovered that this is another casino that will give members of the forum some exciting services and offers in a competitive gambling market,  let expect what has already been promised since this casino is being promoted by a well-known forum member.

And for that, we will be on the lookout for more positivities from this project and let's see how they build their reputations along the line.
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December 23, 2023, 11:16:10 PM
 #49

I’m browsing the casino right now via mobile device but I don’t find it not user friendly at all. I admit that they have odd aspect ration when their menu is being use but that doesn’t affect the overall performance of the casino once playing a game. Being laggy or the game slow to load are my basis for not being a user friendly in mobile because there’s a lot of casino worst than this in terms of gaming experience using mobile.
I just tried it and yeah, it definitely isn't designed for mobile. I mean it has a mobile version, but gui is horrible to use, with a honor90 i know it's not an old phone issue.
And it's not only a mobile thing. I tried to read their ToS and found it very confusing and horribly formatted. Help desk wasn't that helpful either, but at least they answered pretty fast.

I might put some money in if someone confirms that wagering requirements are worth it, and they actually are keeping their words on cashBack etc..

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December 23, 2023, 11:47:55 PM
 #50

- The bonus system, which, although it seems generously rewarding, the Wagering requirement seems impossible to achieve. I doubt that anyone has succeeded or will succeed in achieving it.
joyacasino, which is supposed to be part of the team as long as OP didn't deny it, has addressed this isuued and said, in their previous and lone comment, that they are working on it. If this means any, any thing above 50x is not acceptable. Instead of increasing the deposit bonus, lower the wagering requirement.
I'm confident that no one will claim the fourth deposit bonusi if he is aware of the outrageous wagering requirement (100x).

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December 23, 2023, 11:51:21 PM
 #51

According to what I learned about the casino what they require is a Name, surname, date of birth, valid email address, and nationality, but in any situation where the player is immediately identified as being high risk, Provably Fair Gaming BV may immediately ask for additional personal details and verification on stage.

What you are saying is the procedure that most casinos have followed, so far there is nothing wrong, people have gotten used to it, now when in this casino they ask for an authenticated document, then everything becomes very complicated, because this doesn't make sense. requirement when the person's ID, proof of residence and the selfie holding the ID serve very well for kyc without any problems. but asking for authenticated documents will mean that many people will not be able to comply with this even if they have ID, proof of residence, passport and as a consequence they will have blocked accounts and frozen funds and the casino will be making profits thanks to money that does not belong to them.

and this is very strange, because looking at the other casinos that also have a Curacao license, they do not ask for authenticated documents, so why is this casino asking for authenticated documents when they know a lot that in many countries there is no online document authentication procedure, There is also the physical procedure that consists of taking the document to the notary's office and putting a notary's stamp with the date, in this case how would the casino confirm that the document was actually recognized in a real notary's office?

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December 24, 2023, 12:14:15 AM
 #52

Welcome to the forum Joya.Casino I think you have already Knowledge about the forum and obligations and also the way of advertising because you manage to hire senior members here in forum to post for you so for that I need nothing to extend.

Have not created an account because I only saw your thread today but the   way you manage paying for this post you sounds like planning to have long engagement in this forum.

But according to the rules asking for details seems tight KYC needs for account creation?









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December 24, 2023, 02:02:37 AM
 #53

Welcome here guys , since you are new why not present the legitimate Team member or representatives at least?
so things will be answered in right manner and not just like from the one paid to post this .

looking for updates from the team itself .


Edit : sorry I missed this out thanks

Dear players,

Thank you for taking the time to share your thoughts and concerns with us. We sincerely apologize for any frustration caused by the current bonuses and wagering requirements. Your feedback is invaluable, and we want you to know that we are taking your comments seriously.

We understand the importance of creating a gaming environment that is both enjoyable and fair for our customers. We are currently in the process of reviewing our bonus structures and wagering requirements to ensure they align with your expectations and make your experience with us more enjoyable.

Our goal is to create an environment where every player feels valued, and your feedback helps us in that endeavor. We appreciate your patience and understanding as we work towards implementing changes that will enhance your overall experience.

If you have any further suggestions or concerns, please don't hesitate to reach out. We're here to make your time with us as enjoyable as possible.

Thank you for being a valued member of our community.

Best regards,

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December 24, 2023, 03:16:15 AM
 #54

Hi @suzanne5223, thanks for introducing this new casino to us, will they be having an official representative account in the forum to address questions or possible concern? I think many people would appreciate if they know if they can get in touch with the Joya especially in the forum. By the way, I checked the website and it's really a good site, they have various accepted coins, different good promotions and a VIP program which lacks in some of the new gambling site.

I was wondering if there is a some promotion exclusively for Bitcointalk forum users, maybe a free spin or something?  Grin


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December 25, 2023, 10:51:50 AM
 #55

Hi why the website is down now? I can't open the casino
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December 25, 2023, 12:22:21 PM
 #56


Why seems the site is down? any news or update from the team ? cannot be the representative update the thread if ever there is a network or site problem ?

anyway will just ry to check the site but since this is down then thank you ..


Welcome in bitcointalk though .

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December 25, 2023, 01:19:09 PM
 #57

Hi @suzanne5223, thanks for introducing this new casino to us, will they be having an official representative account in the forum to address questions or possible concern? I think many people would appreciate if they know if they can get in touch with the Joya especially in the forum. By the way, I checked the website and it's really a good site, they have various accepted coins, different good promotions and a VIP program which lacks in some of the new gambling site.

I was wondering if there is a some promotion exclusively for Bitcointalk forum users, maybe a free spin or something?  Grin

Just scroll up a little bit and you can see the account maybe they want to use to represent their casino in this forum try to check this profile if you want something to deal with privately https://bitcointalk.org/index.php?action=profile;u=3598132


Why seems the site is down? any news or update from the team ? cannot be the representative update the thread if ever there is a network or site problem ?

anyway will just ry to check the site but since this is down then thank you ..


Welcome in bitcointalk though .

Just tried to access their site but it seems everything is fine, but loading takes long and I don't know if there's a problem on my network or their site just load slow. Upon checking they have nice site UI but didn't this their games yet and maybe will try them one of these days if I will never read any issue that will occur to their newly launched casino in this forum.

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AmoreJaz
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December 25, 2023, 05:36:04 PM
Last edit: December 25, 2023, 05:48:02 PM by AmoreJaz
 #58

Hi @suzanne5223, thanks for introducing this new casino to us, will they be having an official representative account in the forum to address questions or possible concern? I think many people would appreciate if they know if they can get in touch with the Joya especially in the forum. By the way, I checked the website and it's really a good site, they have various accepted coins, different good promotions and a VIP program which lacks in some of the new gambling site.

I was wondering if there is a some promotion exclusively for Bitcointalk forum users, maybe a free spin or something?  Grin

Just scroll up a little bit and you can see the account maybe they want to use to represent their casino in this forum try to check this profile if you want something to deal with privately https://bitcointalk.org/index.php?action=profile;u=3598132


Why seems the site is down? any news or update from the team ? cannot be the representative update the thread if ever there is a network or site problem ?

anyway will just ry to check the site but since this is down then thank you ..
Welcome in bitcointalk though .

Just tried to access their site but it seems everything is fine, but loading takes long and I don't know if there's a problem on my network or their site just load slow. Upon checking they have nice site UI but didn't this their games yet and maybe will try them one of these days if I will never read any issue that will occur to their newly launched casino in this forum.

loading on my end is quite okay though. maybe, it depends on your net provider. i just noticed that they included their trustpilot link at the bottom of their landing page. even if the rating is not so high, they still included it. it means, they are open to such criticisms and are ready to face their players in transparent manner. for me, that's a good sign. if you have nothing to hide and want to resolve things, you will be open to all criticisms.

if the rep here will be active throughout their stay in the forum, they will surely gain loyal patrons in time. because if the players are seeing that the site is taking care their players, small or high rollers, it will stick to their mind that they can get help anytime they need. that's actually a big factor for me when choosing a casino or bookie to play with. if you know the support is always accessible, you will be motivated to deposit good amount of money, because you feel you can easily get help in case of trouble.

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December 25, 2023, 05:42:43 PM
 #59

Hi why the website is down now? I can't open the casino
I don't think so because I can access the site from my end here,  if you are unable to access the casino,  it could be as a result of your bad internet connection,  or may be your up is restricted,  but at this point,  the site is live and working fine so you may have to check any of the mentioned possibilities to note exactly what is preventing you from accessing the casino.

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December 25, 2023, 05:53:37 PM
 #60

Hi why the website is down now? I can't open the casino
I don't think so because I can access the site from my end here,  if you are unable to access the casino,  it could be as a result of your bad internet connection,  or may be your up is restricted,  but at this point,  the site is live and working fine so you may have to check any of the mentioned possibilities to note exactly what is preventing you from accessing the casino.


I can also access the website from my end either. I like the casino UI and it appears to be mobile-friendly. I like the fact that the casino representative said they are working on reviewing the casino bonus structures and wagering requirements as requested by the community.
I hope they work on marketing on this forum just as some casinos did to become people's favorite now.
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December 25, 2023, 06:02:12 PM
 #61

I liked the look of website a lot, but the banners are lot bigger so you can lower the sizes of it, it covers full page of the website so it difficult to see the games.
There are a lot of game providers on your site which is good and i like it but most of them are slots provider.
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December 25, 2023, 09:50:13 PM
 #62

According to what I learned about the casino what they require is a Name, surname, date of birth, valid email address, and nationality, but in any situation where the player is immediately identified as being high risk, Provably Fair Gaming BV may immediately ask for additional personal details and verification on stage.

What you are saying is the procedure that most casinos have followed, so far there is nothing wrong, people have gotten used to it, now when in this casino they ask for an authenticated document, then everything becomes very complicated, because this doesn't make sense.
I understand your point but you appear not to understand what I am saying.
The authenticated document is only requested if there's something risky or illegal is identified about the user and this document is not requested by the casino itself but by the Provably Fair Gaming BV.
I believe you know the casino can not operate outside the rules and regulations of their Master license holder.

Hi @suzanne5223, thanks for introducing this new casino to us, will they be having an official representative account in the forum to address questions or possible concern? I think many people would appreciate if they know if they can get in touch with the Joya especially in the forum. By the way, I checked the website and it's really a good site, they have various accepted coins, different good promotions and a VIP program which lacks in some of the new gambling site.

I was wondering if there is a some promotion exclusively for Bitcointalk forum users, maybe a free spin or something?  Grin
You're welcome.
Yes, the casino's official representative account is already worked on as we speak but the holidays and other things that require attention are the reason why the representative is very active on this forum now.

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December 26, 2023, 12:17:59 PM
 #63


Hi @suzanne5223, thanks for introducing this new casino to us, will they be having an official representative account in the forum to address questions or possible concern? I think many people would appreciate if they know if they can get in touch with the Joya especially in the forum. By the way, I checked the website and it's really a good site, they have various accepted coins, different good promotions and a VIP program which lacks in some of the new gambling site.

I was wondering if there is a some promotion exclusively for Bitcointalk forum users, maybe a free spin or something?  Grin
You're welcome.
Yes, the casino's official representative account is already worked on as we speak but the holidays and other things that require attention are the reason why the representative is very active on this forum now.

I still don't think he's active enough, especially in the official announcement. The official actor's account is active daily, but without posting. The account had two posts two days ago, one of them in another section. I think it would be good to interact with the community and discuss the latest updates on Joya.

Despite the absence of official interaction, I notice the interest of users in this new casino, and it is likely that many of them are waiting for special promotions for forum users and maybe take part of upcoming campaigns.

R


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CryptSafe
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December 26, 2023, 05:05:07 PM
 #64


Hi @suzanne5223, thanks for introducing this new casino to us, will they be having an official representative account in the forum to address questions or possible concern? I think many people would appreciate if they know if they can get in touch with the Joya especially in the forum. By the way, I checked the website and it's really a good site, they have various accepted coins, different good promotions and a VIP program which lacks in some of the new gambling site.

I was wondering if there is a some promotion exclusively for Bitcointalk forum users, maybe a free spin or something?  Grin
You're welcome.
Yes, the casino's official representative account is already worked on as we speak but the holidays and other things that require attention are the reason why the representative is very active on this forum now.

I still don't think he's active enough, especially in the official announcement. The official actor's account is active daily, but without posting. The account had two posts two days ago, one of them in another section. I think it would be good to interact with the community and discuss the latest updates on Joya.

Despite the absence of official interaction, I notice the interest of users in this new casino, and it is likely that many of them are waiting for special promotions for forum users and maybe take part of upcoming campaigns.


Coming online and not being active in responding to questions and inquiries from members does not sound professional. I was wondering if you @suzanne5223 could give their official representative orientation on how things are done here if they do not know. As it is now, their engagement here is more of a customer care service because from time to time, they would be entertaining complaints and questions from gamblers who would want to patronize their casino and also those who are already registered on their platform.

It is normal that whenever a casino launches on this platform, there will be an update that would be of benefit to them hence their curiosity to ask about the casino bonuses and other activities that would be of benefit to them. So I think it is not a bad idea if such happens that they wait for updates that would be of benefit to them.

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SamReomo
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December 26, 2023, 05:47:22 PM
 #65

I am ready to talk with the casino rep and the plan is to do some marketing on this first but they want to start from ANN before moving forward.
I'm not sure when you may ask the casino representative to do some marketing but I believe marketing is the most important thing for a casino and without proper marketing players may not hear about casinos and they don't really trust the casinos that doesn't have some marketing activities. I'm saying those from my own experience and I believe anyone who knows how important marketing is will agree with me.

It's good that you started the announcement thread of the casino but I would recommend you to ask them about the marketing and show them that how useful marketing is in growth of a casino. There are some good casinos out there with very professional teams but they rarely spend some money on marketing and that's why they rarely get any new users on their platforms. I believe that soon the representative of the casino will agree with some marketing and I also hope to see their signature campaign on this forum.

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suzanne5223 (OP)
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December 26, 2023, 09:59:50 PM
 #66


Hi @suzanne5223, thanks for introducing this new casino to us, will they be having an official representative account in the forum to address questions or possible concern? I think many people would appreciate if they know if they can get in touch with the Joya especially in the forum. By the way, I checked the website and it's really a good site, they have various accepted coins, different good promotions and a VIP program which lacks in some of the new gambling site.

I was wondering if there is a some promotion exclusively for Bitcointalk forum users, maybe a free spin or something?  Grin
You're welcome.
Yes, the casino's official representative account is already worked on as we speak but the holidays and other things that require attention are the reason why the representative is very active on this forum now.

I still don't think he's active enough, especially in the official announcement. The official actor's account is active daily, but without posting. The account had two posts two days ago, one of them in another section. I think it would be good to interact with the community and discuss the latest updates on Joya.

Despite the absence of official interaction, I notice the interest of users in this new casino, and it is likely that many of them are waiting for special promotions for forum users and maybe take part of upcoming campaigns.


Coming online and not being active in responding to questions and inquiries from members does not sound professional. I was wondering if you @suzanne5223 could give their official representative orientation on how things are done here if they do not know. As it is now, their engagement here is more of a customer care service because from time to time, they would be entertaining complaints and questions from gamblers who would want to patronize their casino and also those who are already registered on their platform.

It is normal that whenever a casino launches on this platform, there will be an update that would be of benefit to them hence their curiosity to ask about the casino bonuses and other activities that would be of benefit to them. So I think it is not a bad idea if such happens that they wait for updates that would be of benefit to them.
Kavelj22, I believe I have explained a little reason why the casino representative is currently not active on this forum and we also need to give them time since they are yet to understand how things work on this forum.

CryptSafe, that's only if there's no genuine reason behind there not being actively responding to member questions. I understand your point but they are still learning how things work here and you know rules are respected here.

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December 26, 2023, 10:10:54 PM
 #67

Coming online and not being active in responding to questions and inquiries from members does not sound professional. I was wondering if you @suzane523 could give their official representative orientation on how things are done here if they do not know. As it is now, their engagement here is more of a customer care service because from time to time, they would be entertaining complaints and questions from gamblers who would want to patronize their casino and also those who are already registered on their platform.

Maybe there is no official representative of them who has been assigned to check and manage matters here from time to time like some other casinos do; it could just be their general support, which does visit the thread and drop a few updates with respect to their casino.
 
Unless there is something serious, like a raised issue or anything that can raise questions, maybe their attention will be called back to the thread either by mail or any means through which they could be reached.
 
If they can just assign just 1 rep, even if they are not active every day, at least coming online to check if there is a concerned customer who seeks some clarification will go a long way. Effective communication builds strong relations between customers and clients, but a lot of people don't know this.

R


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avp2306
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December 27, 2023, 11:19:48 AM
 #68

Coming online and not being active in responding to questions and inquiries from members does not sound professional. I was wondering if you @suzane523 could give their official representative orientation on how things are done here if they do not know. As it is now, their engagement here is more of a customer care service because from time to time, they would be entertaining complaints and questions from gamblers who would want to patronize their casino and also those who are already registered on their platform.

Maybe there is no official representative of them who has been assigned to check and manage matters here from time to time like some other casinos do; it could just be their general support, which does visit the thread and drop a few updates with respect to their casino.
 
Unless there is something serious, like a raised issue or anything that can raise questions, maybe their attention will be called back to the thread either by mail or any means through which they could be reached.
 
If they can just assign just 1 rep, even if they are not active every day, at least coming online to check if there is a concerned customer who seeks some clarification will go a long way. Effective communication builds strong relations between customers and clients, but a lot of people don't know this.

OP has an answer regarding on this and maybe they are trying to figure out first how to use the forum. Also maybe holiday factor makes them became inactive here for a while so maybe lets give them time to settle up things needed especially for their representative to learn on how to properly use this forum since maybe they became active here if holiday season is done and there's already a demand needed to take care since for sure they want to make their business big.

Maybe if next year if we can't hear anything coming from their official representative and no people aside from OP answering questions well maybe they don't really have a plan to focus on bitcointalk and maybe they just create a thread just to introduce their casino.

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tbterryboy
Sr. Member
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December 27, 2023, 01:56:23 PM
 #69

I still don't think he's active enough, especially in the official announcement. The official actor's account is active daily, but without posting. The account had two posts two days ago, one of them in another section. I think it would be good to interact with the community and discuss the latest updates on Joya.

Despite the absence of official interaction, I notice the interest of users in this new casino, and it is likely that many of them are waiting for special promotions for forum users and maybe take part of upcoming campaigns.
Maybe there is only a typo there? Because nowadays people are busy and maybe so as the casino or their representative, so they may not post on the forum for a while but with the money they have, they can always hire someone who will act as their behalf.

Actually they already have it, and that is the OP or @suzanne5223. I still find it weird on why their account is online but not making any posts. But maybe they are only observing how things run here? With or without occasions, it is always best to stay active on their communities, as it is going to benefit them. But anyways, you guys can stay tuned here for their updates. And just control/lower your excitement for a while Wink.
Kavelj22
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December 27, 2023, 02:42:47 PM
 #70


Hi @suzanne5223, thanks for introducing this new casino to us, will they be having an official representative account in the forum to address questions or possible concern? I think many people would appreciate if they know if they can get in touch with the Joya especially in the forum. By the way, I checked the website and it's really a good site, they have various accepted coins, different good promotions and a VIP program which lacks in some of the new gambling site.

I was wondering if there is a some promotion exclusively for Bitcointalk forum users, maybe a free spin or something?  Grin
You're welcome.
Yes, the casino's official representative account is already worked on as we speak but the holidays and other things that require attention are the reason why the representative is very active on this forum now.

I still don't think he's active enough, especially in the official announcement. The official actor's account is active daily, but without posting. The account had two posts two days ago, one of them in another section. I think it would be good to interact with the community and discuss the latest updates on Joya.

Despite the absence of official interaction, I notice the interest of users in this new casino, and it is likely that many of them are waiting for special promotions for forum users and maybe take part of upcoming campaigns.


Coming online and not being active in responding to questions and inquiries from members does not sound professional. I was wondering if you @suzanne5223 could give their official representative orientation on how things are done here if they do not know. As it is now, their engagement here is more of a customer care service because from time to time, they would be entertaining complaints and questions from gamblers who would want to patronize their casino and also those who are already registered on their platform.

It is normal that whenever a casino launches on this platform, there will be an update that would be of benefit to them hence their curiosity to ask about the casino bonuses and other activities that would be of benefit to them. So I think it is not a bad idea if such happens that they wait for updates that would be of benefit to them.
Kavelj22, I believe I have explained a little reason why the casino representative is currently not active on this forum and we also need to give them time since they are yet to understand how things work on this forum.

CryptSafe, that's only if there's no genuine reason behind there not being actively responding to member questions. I understand your point but they are still learning how things work here and you know rules are respected here.

I thought that by appointing a trusted and experienced member like you, this would help them deal with the forum more smoothly and as quickly as possible. This seems to me to be the most professional step they have taken so far, considering that Bitcointalk is the most important space in which any casino must prove its presence in order to take a share of the crypto gambling market.

In general, I do not think that the forum is too complicated to use only for posting and answering questions from inquirers. We are all eager to see the next steps, which I hope will not be delayed any longer. good luck

R


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CryptSafe
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December 27, 2023, 02:54:46 PM
 #71


Hi @suzanne5223, thanks for introducing this new casino to us, will they be having an official representative account in the forum to address questions or possible concern? I think many people would appreciate if they know if they can get in touch with the Joya especially in the forum. By the way, I checked the website and it's really a good site, they have various accepted coins, different good promotions and a VIP program which lacks in some of the new gambling site.

I was wondering if there is a some promotion exclusively for Bitcointalk forum users, maybe a free spin or something?  Grin
You're welcome.
Yes, the casino's official representative account is already worked on as we speak but the holidays and other things that require attention are the reason why the representative is very active on this forum now.

I still don't think he's active enough, especially in the official announcement. The official actor's account is active daily, but without posting. The account had two posts two days ago, one of them in another section. I think it would be good to interact with the community and discuss the latest updates on Joya.

Despite the absence of official interaction, I notice the interest of users in this new casino, and it is likely that many of them are waiting for special promotions for forum users and maybe take part of upcoming campaigns.


Coming online and not being active in responding to questions and inquiries from members does not sound professional. I was wondering if you @suzanne5223 could give their official representative orientation on how things are done here if they do not know. As it is now, their engagement here is more of a customer care service because from time to time, they would be entertaining complaints and questions from gamblers who would want to patronize their casino and also those who are already registered on their platform.

It is normal that whenever a casino launches on this platform, there will be an update that would be of benefit to them hence their curiosity to ask about the casino bonuses and other activities that would be of benefit to them. So I think it is not a bad idea if such happens that they wait for updates that would be of benefit to them.
Kavelj22, I believe I have explained a little reason why the casino representative is currently not active on this forum and we also need to give them time since they are yet to understand how things work on this forum.

CryptSafe, that's only if there's no genuine reason behind there not being actively responding to member questions. I understand your point but they are still learning how things work here and you know rules are respected here.

I understand your point and I believe you too understand where I am coming from so as not to get things complicated. No hard feelings I am just trying to make my input and as you can see all I said are good and for real.
Since the representative is new here, I know it would take them time to get conversant with the platform and other engagements here and I believe too you must have been able to put them through as things are done here so that the don't get into trouble while they enjoy their stay here.

.
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suzanne5223 (OP)
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December 27, 2023, 08:20:07 PM
 #72

Maybe there is only a typo there? Because nowadays people are busy and maybe so as the casino or their representative, so they may not post on the forum for a while but with the money they have, they can always hire someone who will act as their behalf.
They are indeed busy and I am never their representative which I have already pointed out on the ANN page as per the casino representative account is already created with a copper member purchased but everything is yet to be put in place.




Hi @suzanne5223, thanks for introducing this new casino to us, will they be having an official representative account in the forum to address questions or possible concern? I think many people would appreciate if they know if they can get in touch with the Joya especially in the forum. By the way, I checked the website and it's really a good site, they have various accepted coins, different good promotions and a VIP program which lacks in some of the new gambling site.

I was wondering if there is a some promotion exclusively for Bitcointalk forum users, maybe a free spin or something?  Grin
You're welcome.
Yes, the casino's official representative account is already worked on as we speak but the holidays and other things that require attention are the reason why the representative is very active on this forum now.

I still don't think he's active enough, especially in the official announcement. The official actor's account is active daily, but without posting. The account had two posts two days ago, one of them in another section. I think it would be good to interact with the community and discuss the latest updates on Joya.

Despite the absence of official interaction, I notice the interest of users in this new casino, and it is likely that many of them are waiting for special promotions for forum users and maybe take part of upcoming campaigns.


Coming online and not being active in responding to questions and inquiries from members does not sound professional. I was wondering if you @suzanne5223 could give their official representative orientation on how things are done here if they do not know. As it is now, their engagement here is more of a customer care service because from time to time, they would be entertaining complaints and questions from gamblers who would want to patronize their casino and also those who are already registered on their platform.

It is normal that whenever a casino launches on this platform, there will be an update that would be of benefit to them hence their curiosity to ask about the casino bonuses and other activities that would be of benefit to them. So I think it is not a bad idea if such happens that they wait for updates that would be of benefit to them.
Kavelj22, I believe I have explained a little reason why the casino representative is currently not active on this forum and we also need to give them time since they are yet to understand how things work on this forum.

CryptSafe, that's only if there's no genuine reason behind there not being actively responding to member questions. I understand your point but they are still learning how things work here and you know rules are respected here.

I thought that by appointing a trusted and experienced member like you, this would help them deal with the forum more smoothly and as quickly as possible. This seems to me to be the most professional step they have taken so far, considering that Bitcointalk is the most important space in which any casino must prove its presence in order to take a share of the crypto gambling market.

In general, I do not think that the forum is too complicated to use only for posting and answering questions from inquirers. We are all eager to see the next steps, which I hope will not be delayed any longer. good luck
I am aware of how eager people are to have an answer to their questions but you need to understand that the ANN was created because the casino is serious about marketing and use of this forum when the time is right they will get back to the question asked.

I understand your point and I believe you too understand where I am coming from so as not to get things complicated. No hard feelings I am just trying to make my input and as you can see all I said are good and for real.
Since the representative is new here, I know it would take them time to get conversant with the platform and other engagements here and I believe too you must have been able to put them through as things are done here so that the don't get into trouble while they enjoy their stay here.
I understand you. I believe you also understand this is holiday season.

joyacasino
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December 28, 2023, 08:49:28 AM
 #73


Hi @suzanne5223, thanks for introducing this new casino to us, will they be having an official representative account in the forum to address questions or possible concern? I think many people would appreciate if they know if they can get in touch with the Joya especially in the forum. By the way, I checked the website and it's really a good site, they have various accepted coins, different good promotions and a VIP program which lacks in some of the new gambling site.

I was wondering if there is a some promotion exclusively for Bitcointalk forum users, maybe a free spin or something?  Grin
You're welcome.
Yes, the casino's official representative account is already worked on as we speak but the holidays and other things that require attention are the reason why the representative is very active on this forum now.

I still don't think he's active enough, especially in the official announcement. The official actor's account is active daily, but without posting. The account had two posts two days ago, one of them in another section. I think it would be good to interact with the community and discuss the latest updates on Joya.



Despite the absence of official interaction, I notice the interest of users in this new casino, and it is likely that many of them are waiting for special promotions for forum users and maybe take part of upcoming campaigns.


Coming online and not being active in responding to questions and inquiries from members does not sound professional. I was wondering if you @suzanne5223 could give their official representative orientation on how things are done here if they do not know. As it is now, their engagement here is more of a customer care service because from time to time, they would be entertaining complaints and questions from gamblers who would want to patronize their casino and also those who are already registered on their platform.

It is normal that whenever a casino launches on this platform, there will be an update that would be of benefit to them hence their curiosity to ask about the casino bonuses and other activities that would be of benefit to them. So I think it is not a bad idea if such happens that they wait for updates that would be of benefit to them.



Hello dear members,

I hope this message finds you well. We wanted to take a moment to express our sincere gratitude for the warm welcome we've received from this fantastic community.

Your enthusiasm has not gone unnoticed, and we are thrilled to announce that we are currently hard at work preparing some special offers exclusively for Bitcoin forum members. We understand the importance of showing our appreciation to this community, and we're committed to bringing you exciting and rewarding promotions.

As we finalize the details, we'll keep you updated on the upcoming offers. We believe these promotions will add an extra layer of excitement to your gaming experience, and we can't wait to share them with you.

If you have any specific preferences or suggestions for the type of promotions you'd like to see, please feel free to share your thoughts. Your feedback is invaluable to us, and we want to ensure that these offers resonate with the interests of our Bitcoin forum members.

Thank you for being an integral part of our community. We look forward to bringing you exciting opportunities and enhancing your Joya Casino experience.

Best regards,

Joya Casino representative



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SamReomo
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December 28, 2023, 09:08:00 AM
 #74

Hello dear members,
Welcome to the forum, I hope you'll have better experience on this amazing forum. First of all, I would suggest you to purchase a cooper membership as that will allow you to embed images on the forum. I think Joya Casino is an amazing platform and I believe you'll get some good players from this forum.

I believe Joya Casino needs a signature campaign for more exposure on the forum and I highly recommend that. A signature campaign will be helpful to increase the exposure of a platform on this forum. Another important thing I would suggest is to have a review campaign as that will allow the users to see that how others experienced when they used Joya Casino.

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CryptSafe
Sr. Member
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December 28, 2023, 12:34:00 PM
 #75


Hi @suzanne5223, thanks for introducing this new casino to us, will they be having an official representative account in the forum to address questions or possible concern? I think many people would appreciate if they know if they can get in touch with the Joya especially in the forum. By the way, I checked the website and it's really a good site, they have various accepted coins, different good promotions and a VIP program which lacks in some of the new gambling site.

I was wondering if there is a some promotion exclusively for Bitcointalk forum users, maybe a free spin or something?  Grin
You're welcome.
Yes, the casino's official representative account is already worked on as we speak but the holidays and other things that require attention are the reason why the representative is very active on this forum now.

I still don't think he's active enough, especially in the official announcement. The official actor's account is active daily, but without posting. The account had two posts two days ago, one of them in another section. I think it would be good to interact with the community and discuss the latest updates on Joya.



Despite the absence of official interaction, I notice the interest of users in this new casino, and it is likely that many of them are waiting for special promotions for forum users and maybe take part of upcoming campaigns.


Coming online and not being active in responding to questions and inquiries from members does not sound professional. I was wondering if you @suzanne5223 could give their official representative orientation on how things are done here if they do not know. As it is now, their engagement here is more of a customer care service because from time to time, they would be entertaining complaints and questions from gamblers who would want to patronize their casino and also those who are already registered on their platform.

It is normal that whenever a casino launches on this platform, there will be an update that would be of benefit to them hence their curiosity to ask about the casino bonuses and other activities that would be of benefit to them. So I think it is not a bad idea if such happens that they wait for updates that would be of benefit to them.



Hello dear members,

I hope this message finds you well. We wanted to take a moment to express our sincere gratitude for the warm welcome we've received from this fantastic community.

Your enthusiasm has not gone unnoticed, and we are thrilled to announce that we are currently hard at work preparing some special offers exclusively for Bitcoin forum members. We understand the importance of showing our appreciation to this community, and we're committed to bringing you exciting and rewarding promotions.

As we finalize the details, we'll keep you updated on the upcoming offers. We believe these promotions will add an extra layer of excitement to your gaming experience, and we can't wait to share them with you.

If you have any specific preferences or suggestions for the type of promotions you'd like to see, please feel free to share your thoughts. Your feedback is invaluable to us, and we want to ensure that these offers resonate with the interests of our Bitcoin forum members.

Thank you for being an integral part of our community. We look forward to bringing you exciting opportunities and enhancing your Joya Casino experience.

Best regards,

Joya Casino representative
It is nice you are here. As a representative of your casino, this is what is expected of you to do. Updating plus is a priority so that we the community members would be keep up with the happenings on your casino as to take part in activities which would be of benefit to both parties involved.

At first, I will applaud you for putting it to the community to suggesting promotions they would prefer on your casino and that is a good idea because members would suggest ideas that they like and that alone would keep them visiting your casino from time to time since you have provided for them what they prefer to be on your casino.

Lastly, promotional campaign can not be overemphasized as it helps to build the popularity and awareness of a project here. So in this case I will suggest your casino looks into it because it has the ability to put your casino in the limelight here contending with other casinos.

.
SPIN

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Mr.suevie
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December 28, 2023, 12:46:15 PM
 #76

Hello dear members,


I believe Joya Casino needs a signature campaign for more exposure on the forum and I highly recommend that. A signature campaign will be helpful to increase the exposure of a platform on this forum. Another important thing I would suggest is to have a review campaign as that will allow the users to see that how others experienced when they used Joya Casino.
Atleast if not for anything, it would be for the vote of confidence that member here will have towards the casino because am well aware of how some users do shy away from new casino especially does without a signature campaign promotion as they don't feel safe enough so running a campaign here will help in both aspect of promoting and also having faith on the casino. A review campaign is also good for a start, to give your brand and the users experience of checking out the goods and bad of the casino.

R


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SamReomo
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December 28, 2023, 12:55:47 PM
 #77

]
Yeah, a signature campaign is a must thing for a casino to have trust of the players as most players love to join and trust the casinos that spend some money on advertising by having their own signature campaigns. I have also noticed that review campaigns are somehow more preferable to those members who want to hear the words of the users that have tested the platform. This casino sounds like a promising one to me and I believe that a signature campaign along with a review campaign will help a lot in its growth on this forum.

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pakhitheboss
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December 28, 2023, 12:58:15 PM
 #78

Hello dear members,
Your enthusiasm has not gone unnoticed, and we are thrilled to announce that we are currently hard at work preparing some special offers exclusively for Bitcoin forum members. We understand the importance of showing our appreciation to this community, and we're committed to bringing you exciting and rewarding promotions.

Isn't that obvious that we as the biggest crypto-gambling community, are always enthusiastic when we see a new crypto casino? Will you find any other community so active and inquire in detail? We all are waiting for what you guys can offer us as a rewarding promotion. I hope you do not come up with what others have offered. Going through the pages that I have been reading about KYC norms you have to come up with something exclusive to attract the community.

As we finalize the details, we'll keep you updated on the upcoming offers. We believe these promotions will add an extra layer of excitement to your gaming experience, and we can't wait to share them with you.

Looking forward to all the updates that can be passed on to the community. Let's see what kind of promotion you guys are going to offer then we will give you feedback related to those promotions.

If you have any specific preferences or suggestions for the type of promotions you'd like to see, please feel free to share your thoughts. Your feedback is invaluable to us, and we want to ensure that these offers resonate with the interests of our Bitcoin forum members.

As I have written earlier try to come up with something unique if you want to scale up in this competitive market. If you come up with the same thing then it does not make any big difference for us. Think out of the box and use your logic without thinking about profit in the early stage as it will not help you guys in establishing your casino.

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Hamphser
Sr. Member
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December 28, 2023, 01:11:24 PM
 #79

Hello dear members,


I believe Joya Casino needs a signature campaign for more exposure on the forum and I highly recommend that. A signature campaign will be helpful to increase the exposure of a platform on this forum. Another important thing I would suggest is to have a review campaign as that will allow the users to see that how others experienced when they used Joya Casino.
Atleast if not for anything, it would be for the vote of confidence that member here will have towards the casino because am well aware of how some users do shy away from new casino especially does without a signature campaign promotion as they don't feel safe enough so running a campaign here will help in both aspect of promoting and also having faith on the casino. A review campaign is also good for a start, to give your brand and the users experience of checking out the goods and bad of the casino.
When launching up new business specially on gambling industry or even on other industry on which marketing would really be playing a great role when it comes to exposure. So it is really just that right that they should really be having that kind of allocation or budget for marketing purposes. Any businesses that wont really be putting up some funding or budget for marketing then it is really that likely that wont really be getting any traction and in result it would really be having that chance on being failure.This is why it would really be that relevant on having one.

Speaking about forum exposure, it turns out that this kind of thing is already that default whenever we do see new platforms that having some ANN thread into this community. It isnt really just because it becomes
standard but actually this is really just that normal for a business to have this kind of marketing. It is really that good to see that there are new platforms that launching up into this
forum and lets see on how far they would be able to get.

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joyacasino
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December 28, 2023, 01:39:09 PM
 #80

Dear Hamphser,

Hello dear members,


I believe Joya Casino needs a signature campaign for more exposure on the forum and I highly recommend that. A signature campaign will be helpful to increase the exposure of a platform on this forum. Another important thing I would suggest is to have a review campaign as that will allow the users to see that how others experienced when they used Joya Casino.
Atleast if not for anything, it would be for the vote of confidence that member here will have towards the casino because am well aware of how some users do shy away from new casino especially does without a signature campaign promotion as they don't feel safe enough so running a campaign here will help in both aspect of promoting and also having faith on the casino. A review campaign is also good for a start, to give your brand and the users experience of checking out the goods and bad of the casino.
When launching up new business specially on gambling industry or even on other industry on which marketing would really be playing a great role when it comes to exposure. So it is really just that right that they should really be having that kind of allocation or budget for marketing purposes. Any businesses that wont really be putting up some funding or budget for marketing then it is really that likely that wont really be getting any traction and in result it would really be having that chance on being failure.This is why it would really be that relevant on having one.

Speaking about forum exposure, it turns out that this kind of thing is already that default whenever we do see new platforms that having some ANN thread into this community. It isnt really just because it becomes
standard but actually this is really just that normal for a business to have this kind of marketing. It is really that good to see that there are new platforms that launching up into this
forum and lets see on how far they would be able to get.

Dear Hamphser,

We wanted to take a moment to express our sincere gratitude for your support and kind words. Your encouragement means a lot to us as we embark on this exciting journey with Joya Casino.

We are committed to giving our best to provide you with a top-notch gaming experience and service. Your feedback and engagement are invaluable, and we are eager to build a strong and positive community together. Rest assured that customer satisfaction is at the core of our policies. We will make every effort to ensure that our policies align with your expectations and contribute to a satisfying and enjoyable experience for all our customers.

We look forward to serving you and the entire community with dedication and excellence.

Best Regards,

Joya Casino Representative

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suzanne5223 (OP)
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January 17, 2024, 10:14:19 AM
 #81

Hello Guys,

I am pleased to inform you that Joya.Casino is cooking something extraordinary for the crypto gambling world specifically for the Bitcointalk members.
They have recently integrated a new game provider RTG, which offers great games, features and benefits that you don't want to miss.
Please stay tuned for more exciting activities, news, and useful information. Don't forget to visit the platform.
I wish all Joya.Casino players the best of luck.

piebeyb
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January 17, 2024, 10:37:39 AM
 #82

Hello Guys,

I am pleased to inform you that Joya.Casino is cooking something extraordinary for the crypto gambling world specifically for the Bitcointalk members.
They have recently integrated a new game provider RTG, which offers great games, features and benefits that you don't want to miss.
Please stay tuned for more exciting activities, news, and useful information. Don't forget to visit the platform.
I wish all Joya.Casino players the best of luck.
As a representative of this site you of course have to update any updates about their site on this site, I can't visit the site at the moment because it can't be accessed, it looks like there are improvements or updates on the site, to be honest I haven't tried the games on this site because Almost on average, most of these sites provide slot games that I don't usually play, I usually play Crash, Plinko or Limbo games. I think if those games are available in the next update, I will enjoy visiting them.

I'll come back later to this thread to see any updates from you, I hope it's enjoyable and really wanted by many people here, usually sometimes the fun thing is a bonus or something like that especially the free spins offered to forum users, but whatever it is I Can't respond much about this update because the site is only loading at the moment can't access it properly. like the picture below keeps flashing



I think maybe the original representatives of their site should also be active here and interact with the updates they roll out to better attract people's trust in this site. but this is just a suggestion.

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joyacasino
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January 17, 2024, 10:52:17 AM
Merited by suzanne5223 (1)
 #83

Hello dear members,

We would like to inform you that we currently have an active campaign related to our new provider RTG (SpinLogic games). Currently, only those games are active on our site, because we want to test them, although I know that they are well recognized in this industry and have an extremely large number of satisfied users. It will be our pleasure to hear your opinion about this campaign. Soon, Joya Casino will create a welcome bonus exclusively for the members of this dear forum.

Thank you for your understanding and support.

Looking forward to hearing from you.

Joya Casino Representative  Wink

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peter0425
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January 17, 2024, 11:13:26 AM
 #84

Hello dear members,

We would like to inform you that we currently have an active campaign related to our new provider RTG (SpinLogic games). Currently, only those games are active on our site, because we want to test them, although I know that they are well recognized in this industry and have an extremely large number of satisfied users. It will be our pleasure to hear your opinion about this campaign. Soon, Joya Casino will create a welcome bonus exclusively for the members of this dear forum.

Thank you for your understanding and support.

Looking forward to hearing from you.

Joya Casino Representative  Wink
That is something really a good news to all Bitcointalk.org users and one of those is me lol.

Maybe I will wait for this update before depositing as i have created my account just today but surfing the site first  before dealing.

and also you have been a month having your ANN Thread here , any plans of advertising exposure such as having a Signature campaign?









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January 17, 2024, 11:35:26 AM
 #85

Hello Guys,

I am pleased to inform you that Joya.Casino is cooking something extraordinary for the crypto gambling world specifically for the Bitcointalk members.
They have recently integrated a new game provider RTG, which offers great games, features and benefits that you don't want to miss.
Please stay tuned for more exciting activities, news, and useful information. Don't forget to visit the platform.
I wish all Joya.Casino players the best of luck.
As a representative of this site you of course have to update any updates about their site on this site, I can't visit the site at the moment because it can't be accessed, it looks like there are improvements or updates on the site, to be honest I haven't tried the games on this site because Almost on average, most of these sites provide slot games that I don't usually play, I usually play Crash, Plinko or Limbo games. I think if those games are available in the next update, I will enjoy visiting them.

I'll come back later to this thread to see any updates from you, I hope it's enjoyable and really wanted by many people here, usually sometimes the fun thing is a bonus or something like that especially the free spins offered to forum users, but whatever it is I Can't respond much about this update because the site is only loading at the moment can't access it properly. like the picture below keeps flashing



I think maybe the original representatives of their site should also be active here and interact with the updates they roll out to better attract people's trust in this site. but this is just a suggestion.
The reason why the casino website is loading as you stated is that ever since this ANN thread was created a lot of members of this forum pointed out something that needs to be corrected by the casino team and they are working on it with the inclusion of adding more features before they take the next steps.
About the Crash, Plinko, or Limbo games I will talk with them and if there's a chance to make it happen they will add it to their games.

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January 17, 2024, 12:10:46 PM
 #86

Soon, Joya Casino will create a welcome bonus exclusively for the members of this dear forum.
Hearing a casino say that they will have exclusive bonus for forum members is always nice, but I hope it wont be just similar welcome bonus with its high wagering requirement.
Welcome bonus where players get bonus something like 100-200% of their deposit is not an attractive bonus for most gamblers especially if it has high rollover.
Anyway, about your active campaign for the spinlogic, do I need to login to know about it more?
I cant even find what kind of campaign is this, can you give a direct link for us to check the full details of the campaign?

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CryptSafe
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January 17, 2024, 02:00:07 PM
 #87

Hello dear members,

We would like to inform you that we currently have an active campaign related to our new provider RTG (SpinLogic games). Currently, only those games are active on our site, because we want to test them, although I know that they are well recognized in this industry and have an extremely large number of satisfied users. It will be our pleasure to hear your opinion about this campaign. Soon, Joya Casino will create a welcome bonus exclusively for the members of this dear forum.

Thank you for your understanding and support.

Looking forward to hearing from you.

Joya Casino Representative  Wink

This has always been the usual statement though which is very much familiar in the gambling industry but I will ask if this bonus would not need a wagering amount before claiming it because I have witnessed casinos that put up such and at the entire end, they tell you that you must have wagered like 100% of the bonus before you could access it or withdraw from it if you win win it.

Come.to talk about your publicity, what are your plans towards it. So you plan just doing your things this way or to run a campaign which would boast your presence here and if the later, I will recommend you contact LittleMouse or Royse777 and other reputable managers for your promotional campaign.

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rammy2k2
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January 17, 2024, 02:27:15 PM
 #88

The KYC process at this casino is rude, we will find requirements like:

Notarized documentation: Your documents may need to be authenticated by an appropriately qualified Notary/Solicitor, signed and stamped as proof of legitimacy upon our request.

While deposits are in crypto they will ask for your credit/debit card.

We need both sides of the cards signed, we need to see the first 6 digits of the cards as well as the last 4 digits, you should cover the other numbers as well as the CVV code.

While bigger the user wins harder will be the kick process, that's why i hardly recommend to user read the TOS before deciding to create an account.


Now thats a big no go for me ;  usually casions with that kind of requests, dont really want to release withdrawals and always finds a reason not to.
PS : talking from my own experience
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January 17, 2024, 02:36:29 PM
 #89

Dear rammy2k2,

I have to inform you that our verification process is very simple and straightforward.

The required documentation is:

- ID (both sides)
- Utility bill

If everything is fine with the provided documentation your account will be verified in shortest possible time.

Joya Casino Representative

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January 18, 2024, 06:55:52 AM
 #90

The required documentation is:
- ID (both sides)
- Utility bill
Players need to provide both ID and utility bill or only one of them? Utility bill can be a problem for some people especially those who is still living in their parent's house where the most of the bill is still associated to their parent's name. It can be a problem as well for those who live in a rented house. What kind of utility bills is the most accepted document in your verification system? Electricity? Water? Internet? Anyway, I think ID is more than enough for KYC unless it is in the next level KYC (other casinos has something like 3 KYC level). Level 1 can be with ID, level 2 with utility bill and level 3 with proof of income. Dont you have similar KYC level like this?

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January 18, 2024, 07:10:27 AM
 #91

Dear rammy2k2,

I have to inform you that our verification process is very simple and straightforward.

The required documentation is:

- ID (both sides)
- Utility bill

If everything is fine with the provided documentation your account will be verified in shortest possible time.

Joya Casino Representative

Why there's need for utility bill for verification? I think there's no other casino have this requirements since for them ID(both side) and selfie verification is already fine. But here people need to submit a utility bill which hard for other people to provide as @Bitinity says. For sure this requirement will disappoint people so instead they would try to participate here they go to other casino which don't give them hassle doing this KYC process.

Maybe Joya casino team should change this approach since to many people doesn't want to undergo on more technical KYC process since they don't want their identity to be expose and risk it to a new casino.

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January 18, 2024, 07:37:25 AM
 #92

Why there's need for utility bill for verification? I think there's no other casino have this requirements since for them ID(both side) and selfie verification is already fine. But here people need to submit a utility bill which hard for other people to provide as @Bitinity says.
That's a rare need for the KYC verification and most users don't want to share their utility bill for the verification. The harder a casino makes the KYC verification process the less members would want to play on those casinos. Most of the players don't really have utility bills and those players would definitely try other casinos if they find those more satisfactory.

I recommend Joya.Casino to think about the KYC process once again and do some changes in it so other players might want to join it instead of searching for other casinos that won't require utility bills for the purpose of KYC verification. I think for normal KYC verification both sides of the ID would be enough but if they want an extra layer on it then they can ask for selfies. However, asking for utility bills or some kind of bank statement won't be acceptable for many players especially for the high rollers.

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January 18, 2024, 08:56:42 AM
 #93

Hello dear members,

Good news for all Bitcoin forum members related to Joya Casino. KYC verification will not be necessary for crypto currencies. We discussed about this matter and came to conclusion that we want to make the life easier if you decide to be part of Joya's family.

We are waiting for you!

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January 18, 2024, 09:06:59 AM
 #94

Good news for all Bitcoin forum members related to Joya Casino. KYC verification will not be necessary for crypto currencies. We discussed about this matter and came to conclusion that we want to make the life easier if you decide to be part of Joya's family.
That's rare to happen for a licensed casino not asking KYC especially for cryptocurrency payments, is this both deposit and withdrawal right? How long this will last though?

But you will still asking KYC to other kind payments, with same requirements mentioned by you earlier? IMO KYC should be still required at least only for ID not the utility bills.

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January 18, 2024, 09:18:21 AM
 #95

Hello dear members,

Good news for all Bitcoin forum members related to Joya Casino. KYC verification will not be necessary for crypto currencies. We discussed about this matter and came to conclusion that we want to make the life easier if you decide to be part of Joya's family.

We are waiting for you!

Joya Casino Representative
That's a good thing, you're not going to need anymore of those pesky notarized documents just to play in your casino. Now that you've done the first step and being a non-KYC casino for crypto players, I do think that it's going to be your responsibility that you're not going to hold back on that word or do some sneaky thing. Hopefully this change of heart for you would result with more people trying to play in your casino, look forward to that especially if it's for real, that you're not going to do any KYC with your crypto casino customers. Remember that if you do anything sneaky then consider your reputation here as an honest casino as gone.



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[15.00000000 BTC]


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January 18, 2024, 01:10:06 PM
 #96

Hello dear members,

Good news for all Bitcoin forum members related to Joya Casino. KYC verification will not be necessary for crypto currencies. We discussed about this matter and came to conclusion that we want to make the life easier if you decide to be part of Joya's family.

We are waiting for you!

Joya Casino Representative

Fast action done by management for taking out the KYC requirement on their casino. But you also need to clarify if this is for deposit and withdrawal so there's no people will assume or no confusion will rise regarding on this implementation.

But anyway its good start for people using crypto since they won't need to do KYC now and we should thanks for a lot of people disagree on the requirements ask since at the moment they decide to take out those conditions. But what makes me wonder on how long this no KYC needed on their casino would last since for sure if there's governing bodies will interrupt their operation due to this situation for sure they provably implement this just like what other casino did.

For now no KYC requirements still a good update you post here.

R


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January 21, 2024, 06:09:00 AM
 #97

Hi when the casino will comeback please? There was over 7000 games with good live dealer now just one game (RTG) i don't want this provider its not good at all please we need the casino comeback again with the old games
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January 21, 2024, 06:41:00 AM
 #98

Hello dear members,

Good news for all Bitcoin forum members related to Joya Casino. KYC verification will not be necessary for crypto currencies. We discussed about this matter and came to conclusion that we want to make the life easier if you decide to be part of Joya's family.

We are waiting for you!

Joya Casino Representative

Good to hear but hopefully you can maintain it. What would you do if a bitcointalk member wants to withdraw a large sum? What if you found suspicious activity? As some others pointed out, performing KYC is fine if you just need to provide your id and maybe a selfie.



BIG WINNER!
[15.00000000 BTC]


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January 22, 2024, 01:19:16 PM
 #99

Hi when the casino will comeback please? There was over 7000 games with good live dealer now just one game (RTG) i don't want this provider its not good at all please we need the casino comeback again with the old games

Hello lightbet,

We are now only promoting our new provider SpinLogic (RTG), and very soon we will come back with one of the best provider with 9000 new games, so you will be able to enjoy this variety. Thank you for your trust and patience.

Joya.Casino is waiting for you!

Let's rock together!

Best of luck

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January 22, 2024, 05:05:49 PM
 #100

Hello dear members,

Good news for all Bitcoin forum members related to Joya Casino. KYC verification will not be necessary for crypto currencies. We discussed about this matter and came to conclusion that we want to make the life easier if you decide to be part of Joya's family.

We are waiting for you!

Joya Casino Representative

Good to hear but hopefully you can maintain it. What would you do if a bitcointalk member wants to withdraw a large sum? What if you found suspicious activity? As some others pointed out, performing KYC is fine if you just need to provide your id and maybe a selfie.

but if you are dealing with cryptocurrencies only, i think, no kyc is more preferred by forum gamblers. but we can understand if they will ask kyc if you start using your debit/credit card on their site. and appreciate that they listen to the community here, because strict kyc for all gamblers will give them a pause to try your site. i guess, this is the advantage of those casinos which happens to create their thread on this forum. they can gain insights from these crypto-oriented gamblers. and so they can alter their requirements accordingly.

they already mentioned above that they need only ID both sides, and utility bill for kyc verification. however, on the note of bigger winnings, that i believe they will require more verification from the user. so let's see down the lane how they will act on this situation. for now, i think they are open to suggestions from forum members. this is actually one of the advantages of the casino here, as they can get inputs from crypto gamblers, which can improve their services and increase the number of potential players in their site.

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January 23, 2024, 07:02:06 PM
 #101

Good news for all Bitcoin forum members related to Joya Casino. KYC verification will not be necessary for crypto currencies. We discussed about this matter and came to conclusion that we want to make the life easier if you decide to be part of Joya's family.
That's rare to happen for a licensed casino not asking KYC especially for cryptocurrency payments, is this both deposit and withdrawal right? How long this will last though?

But you will still asking KYC to other kind payments, with same requirements mentioned by you earlier? IMO KYC should be still required at least only for ID not the utility bills.
You have a point but if you notice you'll see that ever since this casino created its ANN on this forum they have been adjusting and changing its website UI/UX just to provide the best service for the crypto gambler of this forum which I believe is one of the things that show the seriousness of casino.
Nevertheless, they can't operate outside the master license holder rules and regulations but they can only bend the possible rules.

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January 24, 2024, 01:29:18 PM
 #102

Good news for all Bitcoin forum members related to Joya Casino. KYC verification will not be necessary for crypto currencies. We discussed about this matter and came to conclusion that we want to make the life easier if you decide to be part of Joya's family.
That's rare to happen for a licensed casino not asking KYC especially for cryptocurrency payments, is this both deposit and withdrawal right? How long this will last though?

But you will still asking KYC to other kind payments, with same requirements mentioned by you earlier? IMO KYC should be still required at least only for ID not the utility bills.
You have a point but if you notice you'll see that ever since this casino created its ANN on this forum they have been adjusting and changing its website UI/UX just to provide the best service for the crypto gambler of this forum which I believe is one of the things that show the seriousness of casino.
Nevertheless, they can't operate outside the master license holder rules and regulations but they can only bend the possible rules.


They need to do that so they can attract their user since so far they don't have any marketing running in this forum so maybe the least they can do for now is to present a site with good UI/UX since by this maybe they can attract those people who look for a casino that can attract them base on their first impression when they visit it. But I doubt they can attract a lot of user without running any marketing stints so they should think about launching some so they could able to compete with other casino which do a lot of marketing strategy just to attract bettor to come or stay on their casino.

For now its early so maybe players can't expect something big, but if Joya casino really want to gain something especially to make their user base grow then they should think about planning a good marketing to run here.

Maybe for now they can risk to do those no KYC rule since they are new but I also expect KYC will be mandatory if their earn success since for sure they will be call out by authorities for that reason.

R


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January 24, 2024, 09:12:10 PM
 #103

Good news for all Bitcoin forum members related to Joya Casino. KYC verification will not be necessary for crypto currencies. We discussed about this matter and came to conclusion that we want to make the life easier if you decide to be part of Joya's family.
That's rare to happen for a licensed casino not asking KYC especially for cryptocurrency payments, is this both deposit and withdrawal right? How long this will last though?

But you will still asking KYC to other kind payments, with same requirements mentioned by you earlier? IMO KYC should be still required at least only for ID not the utility bills.
You have a point but if you notice you'll see that ever since this casino created its ANN on this forum they have been adjusting and changing its website UI/UX just to provide the best service for the crypto gambler of this forum which I believe is one of the things that show the seriousness of casino.
Nevertheless, they can't operate outside the master license holder rules and regulations but they can only bend the possible rules.


They need to do that so they can attract their user since so far they don't have any marketing running in this forum so maybe the least they can do for now is to present a site with good UI/UX since by this maybe they can attract those people who look for a casino that can attract them base on their first impression when they visit it. But I doubt they can attract a lot of user without running any marketing stints so they should think about launching some so they could able to compete with other casino which do a lot of marketing strategy just to attract bettor to come or stay on their casino.
Yes, they are already working on the look and the user experience of the casino.
About not attracting a lot of users without marketing, you're right, and the casino team and I are working closely to make it happen but some things need to be finished for the betterment of this forum's gamblers before the marketing keeps off that's what the casino team is doing now.

For now its early so maybe players can't expect something big, but if Joya casino really want to gain something especially to make their user base grow then they should think about planning a good marketing to run here.

Maybe for now they can risk to do those no KYC rule since they are new but I also expect KYC will be mandatory if their earn success since for sure they will be call out by authorities for that reason.
I believe their representative read what you said about good marketing which is something I already told them but the no KYC I believe we should know that gone are the days of licensed casinos not requesting for KYC especially now that spot ETF are filed.
Despite that, the casino team is working on something that will make it easy for the forum user and soon a link will be created specifically for the forum users who want to get benefits from the casino in the area of reward and KYC.

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January 27, 2024, 02:29:15 PM
 #104

That looks good, what's your role on this platform are you part of the team or you're representing them here in Bitcointalk, good to know that they already have a Curacao License https://verification.curacao-egaming.com/validateview.aspx?domain=joya.casino.
Checking some of the reviews online there are some negative reviews but the team is addressing these issues
https://www.trustpilot.com/review/joya.casino

Here are some reviews coming from review sites so far they are doing good
https://thegamepoint.io/casino/joya-review/
https://bitcasinorank.com/casino/joya/

Do the team have a plan to launch a signature campaign here to be more competitive and to get more attention coming from active gamblers

Thank you for sharing our review! However, it was more an Overview with just significant info.

Today, I made a full review and tested Joya Casino with a real deposit.

If anyone is interested, you can check it here: https://bitcasinorank.com/casino/joya/

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February 06, 2024, 05:50:45 PM
 #105

Hi when the casino will comeback please? There was over 7000 games with good live dealer now just one game (RTG) i don't want this provider its not good at all please we need the casino comeback again with the old games

Hello lightbet,

We are now only promoting our new provider SpinLogic (RTG), and very soon we will come back with one of the best provider with 9000 new games, so you will be able to enjoy this variety. Thank you for your trust and patience.

Joya.Casino is waiting for you!

Let's rock together!

Best of luck
When soon please? We are waiting more then 20 days.  Iam never ever see website casino deleted all games for just some games because one provider you just in the way for destroying your casino. as me iam out
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February 06, 2024, 11:59:59 PM
 #106

When soon please? We are waiting more then 20 days.  Iam never ever see website casino deleted all games for just some games because one provider you just in the way for destroying your casino. as me iam out

True. Bit of an odd decision to disable all game providers that likely have some regulars as well in order to highlight a newly added one.

I mean, there could be other ways to promote RTG without disabling any games from other providers like adding a featured section on the dashboard + starting a promo for it.

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February 07, 2024, 06:49:51 AM
 #107

When soon please? We are waiting more then 20 days.  Iam never ever see website casino deleted all games for just some games because one provider you just in the way for destroying your casino. as me iam out

True. Bit of an odd decision to disable all game providers that likely have some regulars as well in order to highlight a newly added one.

I mean, there could be other ways to promote RTG without disabling any games from other providers like adding a featured section on the dashboard + starting a promo for it.
Was there a partnership issue with all the removed game providers? This is the first time I see a casino removed that much providers and focusing on 1 provider only. I do not even know this SpinLogic provider, is it a popular provider in a specific country? I think the casino is now still communicating with all the providers, as long as I know there must be a partnership deal between the casino and the provider before a casino can provide the games from the providers. Lets see if they can add all the removed providers back in the near future.

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February 07, 2024, 07:11:51 AM
 #108

Hello dear members,

Good news for all Bitcoin forum members related to Joya Casino. KYC verification will not be necessary for crypto currencies. We discussed about this matter and came to conclusion that we want to make the life easier if you decide to be part of Joya's family.

We are waiting for you!

Joya Casino Representative

Yes, still crypto transactions are through Binance it actually can be skipped.. but no one did tell me about thus untill I read this message!  Smiley

And about the registration free spins, do we stay eligible for without verification? Roll Eyes

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February 07, 2024, 11:39:36 PM
 #109

Was there a partnership issue with all the removed game providers?

Ohhh that could be possible but if there really is, it has to be something big, no? since almost all providers are gone... or perhaps, they're cost cutting and tryin to test the waters with one provider. From what I heard, aside from sharing % in revenue, casinos also typically do monthly payments to gaming providers (cmiiw).

Yes, still crypto transactions are through Binance it actually can be skipped..

Do you mean kyc can be skipped if transactions were coming from binance? if so, that wouldn't be possible since binance is a completely different platform.

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February 08, 2024, 03:01:15 AM
 #110

Yes, still crypto transactions are through Binance it actually can be skipped..

Do you mean kyc can be skipped if transactions were coming from binance? if so, that wouldn't be possible since binance is a completely different platform.
KYC is mandatory to use Binance,  so theoretically there is no real need for a double verification as all activities will belong to a single entity which is theowner of the Binance account. And there is no real fear about money stolen that could be laundered though the casino as depositing to the casino requires the same verification steps/level on Binance than a regular crypto withdrawal!!

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February 08, 2024, 04:33:32 AM
 #111

KYC is mandatory to use Binance,  so theoretically there is no real need for a double verification as all activities will belong to a single entity which is theowner of the Binance account. And there is no real fear about money stolen that could be laundered though the casino as depositing to the casino requires the same verification steps/level on Binance than a regular crypto withdrawal!!

Both are completely different platform owned by different people and therefore does not share the same database.

How will casinos determine which withdrawal from binance belongs to which account when they don't share the same database? They would need to see the actual KYC information too to make a risk profile and as their way to verify some stuff like: make sure they're not from a prohibited country, different person from account A to B among other things.

Let's also not forget that binance is a liquidity provider for some no-mandatory kyc instant exchanges like fixedfloat. I used them before and some of the coins they sent me came from a binance hot wallet.

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February 08, 2024, 05:21:04 AM
Last edit: February 08, 2024, 07:10:59 AM by Danydee
 #112

KYC is mandatory to use Binance,  so theoretically there is no real need for a double verification as all activities will belong to a single entity which is theowner of the Binance account. And there is no real fear about money stolen that could be laundered though the casino as depositing to the casino requires the same verification steps/level on Binance than a regular crypto withdrawal!!

Both are completely different platform owned by different people and therefore does not share the same database.

How will casinos determine which withdrawal from binance belongs to which account when they don't share the same database? They would need to see the actual KYC information too to make a risk profile and as their way to verify some stuff like: make sure they're not from a prohibited country, different person from account A to B among other things.

Let's also not forget that binance is a liquidity provider for some no-mandatory kyc instant exchanges like fixedfloat. I used them before and some of the coins they sent me came from a binance hot wallet.

 First Joya do not offer direct crypto depositing methods, they use third-party providers like Binance with the future (Pay with Binance).. and to use the Pay-with-Binance future you must pass through same level of authentication check than for making a crypto-withdrawal !  Now if you were a scammer in control of a Binance account, what would you do: Withdraw the funds as Monero or Dash or transfer them through Fixedfloat to get clean coins OR instead deposit them on a casino where you know that you have to wager them at least two times before you can withdraw !??

So assuming the user is verified on Binance is sufficient, so in case of a problem the casino can just transmit the TXs IDs to the authorities to know the user ID and for further investigations !

Am I clear enough?

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February 08, 2024, 11:59:22 PM
 #113

-snip-

It doesn't make a difference, both are different companies. Merchants are also not entitled of access to KYC information of whoever user paid through binance -- in fact, this would be dangerous if ever made possible.

Plus it's not all about money laundering and the likes, my dude. Whether we agree on their methods or nah, most gambling platforms and game providers also uses KYC to comb through people trying to abuse their platform e.g. making a living out of casino bonusses.

Imagine involving authorities and going through all the legal hoops in order to confirm if someone's multi-accounting which btw will still be subjected for review. An average player would wait for weeks.

What you're saying is also an indirect collection of data. Although it is also something that services could do, typical identity verification is requesting information from the user. I'd also add that platforms could want a fresh identity verification hence the reason why in some cases, some services ask their user to reverify.

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