My review for this new experience as a custom agent : Well, I was invited for a disputed case as it appeared on my notifications list, on a 1 USDT exchange to USD in Payoneer case on Polygon Network.
First, I had to check and read all the chat multiple times to understand everything and find who’s trying to scam the other. So here the buyer who created the contract with these details:
I want to receive to my payoneer account 1 USD and I'm sending the seller 1 USDT
Is trying to receive 1 USD to his Payoneer account In exchange of 1 USDT that is already been reserved in the contracts.
First thing, I have checked the contractor and contractee profiles, and found out that
The buyer is very active on ZenLand and has many finished contracts which makes him more trusted than the seller who is having his first contract and it’s being disputed. (it’s just a point but doesn’t determine who’s trying to scam the other )
The seller is claiming to send the 1$ to the buyer address «
keng533@gmail.com » so the contract state was signed and changed to fulfilled. The buyer than didn’t receive the funds as he claimed after almost an hour, also he was claiming that the
screenshot sent to him is fake. That’s why he opened a case and disputed the contract.
My conclusion : The Seller is a scammer, he didn’t send any money using Payoneer to the buyer .
Why? Because first Payoneer sending money limit is 50$ as a minimum to send.
Second, the screenshot the seller sent was obviously fake from a Paypal account.
Maybe the buyer didn’t notice the terms of Payoneer for sending a minimum of 50$ at least, but the seller here definitely didn’t send any money. And that’s my job to only detect who is true and who’s lying.
Here the seller deserves 0% of the funds, the agent will only take 1%, and 99% for the buyer.
My honest review about the whole experience was really perfect and didn’t face any issues. The contract settlement approved in few seconds without any issue.
You will only need experienced agents to review every dispute and check the details of every case, the good thing is you can ask for more details and easily settle the case.
It’s a great thing to see you once again here, you are really doing a great job in creating a perfect solution for escrow services.