Trustdice: Terrible sportsbook, 5x! wager to withdraw

[gunhell16]

Well, i guess the title says it all. Their sportsbook is extremely slow, and you have to login, and out if the odds have moved. If you dont, you will just get an error. Ive never experienced this before.

Low and behold, you actually have to wager your deposit 5! times before you can withdraw. Sadly this will take years if you prefer sports, as its definitly the worst you will encounter on the web these days.

So if you like sports, dont deposit here. Any other bookie in here has a more functional sportsbook.

THIS IS NOT A SCAM ACCUSATION.

Trustdice has been in this industry for a long time, and its campaign has been in this forum for several years. I have rarely seen that it has had complaints from its players who have gambled using their platform.

Although you've been honest, you're not accusing TrustDice of being a scam, but you're just showing that the wager requirements are too high if you withdraw from their platform, which means you should only deposit a small amount so that the amount is also small that you will chase to qualify for withdrawal, right?

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[Fivestar4everMVP]

I haven't tried trustdice ever. If they have such terrible problem when odds changes, it's something no one would use I think. All the bookies have option to accept odd changes instantly, there's no need of log in again lol.

I was also thinking exactly same thing while reading the op, I do sports betting regularly on stake, and whenever I am trying to place a bet, and the odds change, I usually get an instant notification requesting that I accept new odds, which ones I click the "accept new odds" button, I am again allowed to place my bets.

I can imagine what it will feel like trying to hurry up and place a bet on a live game, and odds changes, and you have to log out and login again before you get the opportunity to try placing bet again on same game, that can be the most frustrating thing a sports bettor will have to experience.
If this is true with trustdice, then they have really look for solution on fixing this, it's not nice at all  .

Any other bookie in here has a more functional sportsbook.

Feel free to check out shuffle, coins.game, stake. I have used all three and had a great experience there.

Good recommendations bud, good one 👍

[AB de Royse777]

also, here is a statement I found from Trustdice.com representative on the thread I mentioned. it looks like the 5x wagering requirement only applies to first deposit from new players.

It does not make sense. Anyone who have abuse in mind (if that's what they are trying to prevent), they will deposit $10 or the minimum deposit that the system allows, get rid of the 5x wagering of the first deposit and then easily start laundering the money LOL.

But anyway, if someone does not like a term then they should not play in the sportsbook or casino. There are plenty of bookmakers/gambling platform.

[Slow death]

Even though it is the right of each casino to set rules that they want, still in my opinion casino owners should take their time and carefully analyze the rules they are going to put in their casinos, imagine a person depositing $10 and being forced to play 5x the amount of $10 to be able to withdraw, but when that person made the deposit of $10 there was no rule to prevent the deposit of $10, in other words the casino is happy with the deposit and does not place any obstacles to the people can deposit easily, but when people want to make withdrawals, the casino keeps putting a lot of rules in place and it is obvious that the casino's intention is to ensure that no one can make withdrawals.

Even if the casino keeps using arguments that it should place wagering requirements to prevent money laundering, it still doesn't make any sense to put 5x, this is a very high value, but people before creating an account at the casino should read the TOS and if look at this 5x rule, people have the option of not using the casino, that's why when people create an account at that casino, they can no longer complain about it because they agreed to these strange 5x rules. unfortunately this is the situation, as you already said that you are using too many casinos, so just stop using that casino if it gives you casino headaches and use the casinos that don't give you any headaches

[mak013]

I can`t say anything about this sportsbook, i`ve never used it. But i can say about 5x wager. I don`t see any problem with it, except situation of the huge win first bet or bonus hunting. When i begin gambling i spend lots of money, before my first withdraw, so 5x wager for first deposit isn`t a problem. The same time, my first deposit is usually small enough - it is for tests, and it isn`t a problem to make wager requirements.

[Nwada001]

As shield132 and 3kpk3 has already pointed out, you will have no wager requirement at all for your 2nd, 3rd, 4th and 100th deposit. This is a lot more lenient compared to some other crypto casinos who require wager requirement on all deposits. This is what some other crypto casinos require:
"Any deposit has to be wagered 3 times before the withdrawal"
"Any deposit has to be wagered 3 times before the withdrawal"
"The deposit has 1× wagering requirement on casino games and 3× wagering requirement on sports betting"
Source

If this is how your wager policy works, then it is much better than what I experience from other casinos, and if time is not taken, people might take advantage of this as they can use a very small amount to make their first deposit and meet the wager requirements.
 
And their second deposit to the limit you set can now be a larger amount, so they don't need to meet any wager requirements, and they can use such a service to launder money, like using the casino to deposit money and withdraw from another means, using the casino as a means to clean their money, knowing there is no risk involved other than deposit and withdraw.
 
But aside from people trying to take advantage of this, I see this as good stuff for gamblers because they don't need to worry about the risk they need to pass through just to be able to qualify for their winning withdrawal.

[Coinbox1]

5.10 In order to make a withdrawal, a player must wager at least 5x the 1st deposit amount from deposits.

I think this is quite reasonable though and it's not really a burden since it's just on the first deposit, every site has their rules, so reading it before signing up makes it easier for us.

I just want to ask for another clarrification. Let's say I deposited $100, does it mean that my total wager should reach at least  $500 in order for my withdrawal to be allowed? Or it's just okay to wager half of $100 which is $50 for $10 each, and then if I lose, I can still make a withdrawal of the remaining $50, is it possible?

Yes in this case, your total wager needs to reach $500 before you can withdraw.

[Coinbox1]

As shield132 and 3kpk3 has already pointed out, you will have no wager requirement at all for your 2nd, 3rd, 4th and 100th deposit. This is a lot more lenient compared to some other crypto casinos who require wager requirement on all deposits. This is what some other crypto casinos require:
"Any deposit has to be wagered 3 times before the withdrawal"
"Any deposit has to be wagered 3 times before the withdrawal"
"The deposit has 1× wagering requirement on casino games and 3× wagering requirement on sports betting"
Source

If this is how your wager policy works, then it is much better than what I experience from other casinos, and if time is not taken, people might take advantage of this as they can use a very small amount to make their first deposit and meet the wager requirements.
 
And their second deposit to the limit you set can now be a larger amount, so they don't need to meet any wager requirements, and they can use such a service to launder money, like using the casino to deposit money and withdraw from another means, using the casino as a means to clean their money, knowing there is no risk involved other than deposit and withdraw.
 
But aside from people trying to take advantage of this, I see this as good stuff for gamblers because they don't need to worry about the risk they need to pass through just to be able to qualify for their winning withdrawal.

Thank you for acknowledging our efforts. We take players into consideration when making policies, which in general have to be balanced between various factors. Nevertheless, we try to uphold the crypto spirits (privacy, freedom of choice, financial autonomy, self-governance and etc.) as much as we can.

Regarding your concern, our compliance team will keep looking at suspicious deposits & withdrawals subsequent to a player's 1st deposit. Money laundry transactions will look entirely different from regular players'. And the wager requirement for the 1st deposit is set up to scare away a good portion of them initially so our compliance team will have too much to look at.

Sincerely,
TrustDice Team

[Coinbox1]

Even though it is the right of each casino to set rules that they want, still in my opinion casino owners should take their time and carefully analyze the rules they are going to put in their casinos, imagine a person depositing $10 and being forced to play 5x the amount of $10 to be able to withdraw, but when that person made the deposit of $10 there was no rule to prevent the deposit of $10, in other words the casino is happy with the deposit and does not place any obstacles to the people can deposit easily, but when people want to make withdrawals, the casino keeps putting a lot of rules in place and it is obvious that the casino's intention is to ensure that no one can make withdrawals.

Even if the casino keeps using arguments that it should place wagering requirements to prevent money laundering, it still doesn't make any sense to put 5x, this is a very high value, but people before creating an account at the casino should read the TOS and if look at this 5x rule, people have the option of not using the casino, that's why when people create an account at that casino, they can no longer complain about it because they agreed to these strange 5x rules. unfortunately this is the situation, as you already said that you are using too many casinos, so just stop using that casino if it gives you casino headaches and use the casinos that don't give you any headaches

Again, again, again. This is not true because x5 wager requirement only applies to the 1st deposit.

5.10 In order to make a withdrawal, a player must wager at least 5x the 1st deposit amount from deposits.

As shield132 and 3kpk3 has already pointed out, players will have no wager requirement at all for the 2nd, 3rd, 4th and 100th deposit. This is a lot more lenient compared to some other crypto casinos who require wager requirement on all deposits. This is what some other crypto casinos require:
"Any deposit has to be wagered 3 times before the withdrawal"
"Any deposit has to be wagered 3 times before the withdrawal"
"The deposit has 1× wagering requirement on casino games and 3× wagering requirement on sports betting"
Source (https://bitcointalk.org/index.php?topic=5448871.0)


Sincerely,
TrustDice Team

[cafter]

I had made account on trustdice, because I liked their faucet a lot. like the reward were higher then any other platforms.
but doesn't deposited their, the faucet amount was enough for me to play, I was trying to make that amount to 0.001BTC. lol
I had made around half of it but after that i seen their terms and condition that we can not withdraw their bonuses without depositing, also there is a high wager requirement for 1st deposit.
which i don't like and make my best casino list with low wagering requirement, here you can see that list: https://bitcointalk.org/index.php?topic=5460971.0

[Fivestar4everMVP]

I had made account on trustdice, because I liked their faucet a lot. like the reward were higher then any other platforms.
but doesn't deposited their, the faucet amount was enough for me to play, I was trying to make that amount to 0.001BTC. lol
I had made around half of it but after that i seen their terms and condition that we can not withdraw their bonuses without depositing, also there is a high wager requirement for 1st deposit.
which i don't like

Well, to be honest, requiring a wager requirement on a deposit without bonus before the gambler is allowed to withdraw his or her money is criminal-like if I'm asked, and not even that the wager requirement is minimal, but high for that matter.

And I actually wonder who are those that will be playing on this casino, because I know for sure that I would never play on such casino as this.
I do actually have an account with trustdice, but I've never deposited or played there, and this is actually good for me because, nothing would have annoyed me like depositing before finding out about their mandatory wager requirements on even deposits without bonus, before withdrawal.

[tamadeus]

My biggest problem is the terrible sportsbook, wich you dont get to learn about before you have deposited and your money is stuck.

As for the TOS: Who on earth reads everyone of those? And why would I even suspect that trustdice decided to have wastly worse terms than any of the decent casinos? (Oh well, that figures)

Im just here to warn fellow gamblers about their sportsbook and TOS, wich both are far worse than on any other sportsbook.

As for the reps answer:

I have no trouble with any other sportsbook, usually playing from home with a fiber 200/200 connection.
Your live chat asked me to take screenshots of the problem, wich I found both lazy and unescessary. I fully belive you know your sportsbook is trash, even tough you wont admit it, wich is just sad and lazy.

It will take me aprox 5 hours to go trough this wagering due to this crap, if im "lucky" enough to win my bets.

I hope you just delete your sportsbook and become just another casino.

[peter0425]

Well, i guess the title says it all. Their sportsbook is extremely slow, and you have to login, and out if the odds have moved. If you dont, you will just get an error. Ive never experienced this before.

Low and behold, you actually have to wager your deposit 5! times before you can withdraw. Sadly this will take years if you prefer sports, as its definitly the worst you will encounter on the web these days.

So if you like sports, dont deposit here. Any other bookie in here has a more functional sportsbook.

THIS IS NOT A SCAM ACCUSATION.

am not sure mate but what i have seen in years that it is a common requirements in gambling sites that ask for 3-5x wagering while others  even asking for x10 and above , but clearly you mentioned that this is not a scam accusation , then better listen to the answer of the representative in this thread https://bitcointalk.org/index.php?topic=5480209.0 and I believe that if you are truly a gambler then you knew that many sites have the same rules and you are just frustrated about what had happened to your experience in them.

[Yogee]

As for the TOS: Who on earth reads everyone of those? And why would I even suspect that trustdice decided to have wastly worse terms than any of the decent casinos? (Oh well, that figures)

Majority of players probably do not read TOS but a reasonable bettor would at least check what is in the terms for clarification before opening a thread attacking their wager requirement. Would you still complain if you already knew that only your first deposit require 5x wager?

[stadus]

As for the TOS: Who on earth reads everyone of those? And why would I even suspect that trustdice decided to have wastly worse terms than any of the decent casinos? (Oh well, that figures)

Majority of players probably do not read TOS but a reasonable bettor would at least check what is in the terms for clarification before opening a thread attacking their wager requirement. Would you still complain if you already knew that only your first deposit require 5x wager?

They have the right to implement whatever written in the TOS. A gambler complaining because he isn't reading the TOS and just assuming that the TOS would be the same as the popular gambling sites around, that's fine but you can't blame the gambling site here.

For some they may look terrible but did they violate anything? If someone miss reading the TOS and later find it it's against their expectation, I think making a complains doesn't make sense at all.

The process was very simple.

Before you sign up, there's a question, "do you agree with the TOS?".. you click yes and you are bound to follow now.

[Agbe]

Trust dice was not slow at the initial time and if it is slow in the general network and not only from your end then they have to up date their website because many things can cause that slowness. If the gamblers that visiting the site at a time are much then it will also cause that slowness. But where you said, you have to wage 5 times with the deposit before you can withdraw is not really good one. That is very bad because they don't have to condition you with deposit, in a deposit, you can decide to play game with it or withdraw it back if emergency came up. And that's they have to review their casino because gamblers friendly casino is the best casino in the industry. Op thanks you very much for informing us in things like this.

[ultrloa]

As for the TOS: Who on earth reads everyone of those? And why would I even suspect that trustdice decided to have wastly worse terms than any of the decent casinos? (Oh well, that figures)

Majority of players probably do not read TOS but a reasonable bettor would at least check what is in the terms for clarification before opening a thread attacking their wager requirement. Would you still complain if you already knew that only your first deposit require 5x wager?

Maybe some low percentage of players doesn't read TOS especially those new ones since they are not aware of the risk or they didn't even bother to know about that since they didn't experience such problem what OP and other people experienced. But once they became knowledgeable on the common rules written by these casino for sure once they go to new casino the only first thing they locate is to read what rules written there since they want to gamble without having any issue or know some laws implemented so there's no big confusion will happen while they are playing.

Sometimes its really frustrating if we got surprise on something we didn't expect, but once he already know about that and also they learn from mistake made for sure reading important details will be part of their future actions.

[Ojima-ojo]

Well, to be honest, requiring a wager requirement on a deposit without bonus before the gambler is allowed to withdraw his or her money is criminal-like if I'm asked, and not even that the wager requirement is minimal, but high for that matter.

Sorry mate, but i disagree with the statement above, because there is no gambling site that will allow a gambler to withdraw their deposits without haven't to pass through the wagering requirements, we can be right to say that casino that ask for more than 1x wagering requirements on deposits could be avoided,  but not criminals after all the wagering requirement is stated in the casinos terms and conditions so there is nothing to worry about and is left for the player to either accept it or walk away.

And I actually wonder who are those that will be playing on this casino, because I know for sure that I would never play on such casino as this.
I do actually have an account with trustdice, but I've never deposited or played there, and this is actually good for me because, nothing would have annoyed me like depositing before finding out about their mandatory wager requirements on even deposits without bonus, before withdrawal.

Some will still play on that casino regardless of what the conditions are and for that we still have the promotion here in the forum which shows that their are very much active, i dont have an account on that casino,  but i am aware of their promotions so I thought their services may be good but from the results coming in, I may likely never open an account on casino.

[3kpk3]

Majority of players probably do not read TOS but a reasonable bettor would at least check what is in the terms for clarification before opening a thread attacking their wager requirement. Would you still complain if you already knew that only your first deposit require 5x wager?

Their wagering requirement deserves to be attacked though in this manner. If anything, this thread actually provides more clarity to gamblers who are thinking of investing in this particular site.

Also, no wagering requirement after the first deposit makes zero sense since it turns the site into heaven for money launderers. There are way better alternatives out there.

[Bitinity]

Also, no wagering requirement after the first deposit makes zero sense since it turns the site into heaven for money launderers. There are way better alternatives out there.

Exactly, as I said in my previous post because it can be a loophole where players can simply make a small deposit and lose it all then they can avoid the 5x wagering requirement. I'm sure this rule will be a big problem later because I think that there will be some people who use this casino as a mixer due to no wagering requirement after the 1st deposit and the casino will have no reason not to release withdrawal requested by players although the players just made deposit then withdraw it back.