Fixedfloat is scamming me for 8000+ EUR IMPORTANT PSA!

[crypto4design]

Hello Bitcointalk Community,

I am being scammed by Fixedfloat they are holding my money hostage and wont send them no matter what proof I send, they keep asking for new proofs every time, basically just wasting my time with no intention to send the money, here is the full story:

I'm a developer, I provide a service and I get paid for it, a guy approached me for a website, and I did the website for him, and instead of receiving funds to my btc wallet then sending it again to exchange where the transaction fees are way too high, I decided to exchange it directly to xmr because I wanted to hold some xmr as  a long term investment. he sent it in two transactions one before the work started and one after, I didn't notice at the time, but after I finished the work I found out that fixedfloat are freezing my money and the reason is they believe it was obtained by criminal means! so I contacted, and:

> First they asked for proof, I sent them screenshots, of my Telegram conversation with the guy which is a sensible information to begin with and contradicts with user anonymity

> then they asked for chat exports from telegram, I did that and sent it to them, they said it's manipulated and that somehow I edited the chat exports?? which is really weird

> so this time they wanted a video recording for the conversation, and I also did that and sent them the recording

- So everything they asked for I provided them with, and they still didn't release my money, they sent a screenshot that 2.2% of the money is related to darknet, thats 2.2% from 8000 EUR  which is exactly 160 EUR, so for 160 EUR my whole 8000 EUR is freezed (https://i.ibb.co/7XBtjb4/IQ8jYY.png), and every proof they wanted I gave it to them

> after delivering all evidence and answered all the questions, they returned to to step 0 and said according to section 7.7 user who sent funds need to contact us, now they want to know the source of funds from the guy that paid me, the guy said his money is clean and my work is done with him, I cant go and ask him to provide sensitive information about his finances and force him to make his private information public



The guy received his website, and the service is complete so now I'm at his and fixedfloat mercy to get my money, the state the need to know the money is obtained via legal actions and I proved that to them with enough evidence, they are aware that I'm the one who opened the exchange in Fixedfloat and sent my customer the address, the money now belongs to me why would I need to ask him to send his entire bitcoin history? this is electronic cash and this is exactly why fungibility is so important, and taint is a very dangerous attack on Bitcoin's existence, in real life scenarios do us ask or care about the history of every fiat cash u own? whether who held it before used it for what is not my business!
I provide a service and I get paid for it!

- Basically Fixedfloat have no intention to give my money back, they just asking me question expecting that I cant answer them, and when I have the answer and proof they get surprised and ask new ones until they tire me and make give up and stop messaging them!

So for just a 2.2% they going to keep the whole fund to themselves! they are not a legal entity that should do that.According to their logic if you buy house for 500k and 100$ bill was in hooker ass
you are PIMP and you they will keep whole 500k so you don't have it.This is alarming and i urge this community to help me with advices what should i do and i call fixedfloat to respond to community!

Pictures will be placed below:

Bestchange info about transaction they sended me
https://i.ibb.co/7XBtjb4/IQ8jYY.png

Conversation with FixedFloat

First Reply:
https://i.ibb.co/sJ5pbgm/x1.png
Second Reply:

https://i.ibb.co/hckJF8K/x2.png
Third Reply:

https://i.ibb.co/vVJNpK1/x3.png
Fourth Reply:

https://i.ibb.co/zJ8J7Hb/x4.png
Fifth Reply:

https://i.ibb.co/VVb1YXv/x5.png
Proof they knew that user sent it for first time and they acknowledged it.

January 7 post on bestchange

https://i.ibb.co/HdZ4swM/x8.png

Screenshots of First transactions:

https://i.ibb.co/Prt1mxq/txid.png

Screenshot of second transaction

https://i.ibb.co/Mfjw9z6/txid2.png
Now due surge of xmr price calculate how much money fixedfloat service costed me.

This is them on this very forum saying what contradicts with my CASE!

https://i.ibb.co/B4SJftY/ff1.png

https://i.ibb.co/vmTftfP/ff2.png

[1714952519]

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[1714952519]

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[Nwada001]

Hey buddy, First, sorry for the inconvenience that this might have put you through. Second, I must say you made the mistake of receiving a payment that's not coming from your own address directly into an exchange account. Tinted coins are real, and they are being taken seriously. We don't like it, but they have been put in place by some regulators just as an excuse to confiscate users funds for any reason they can tag to it.
 
Due to the high rate of tinted addresses and all of that, it was a very bad idea to receive the coin with a centralised exchange, especially for an amount that is above $1,000. Any exchange that is licenced and operates under any legal body always has some algorithm that helps them detect addresses that have tinted funds on them, which could be what you are facing right now.
 
Lucky for you, the exchange in question has an ANN thread here on this forum, but the bad news is the thread has been inactive for a very long time now, which means their representative hasn't come here to update it, and the representative account has not been active since last year either.
Fixedfloat ANN thread 1: https://bitcointalk.org/index.php?topic=5103574.0
Fixedfloat ANN thread 2: https://bitcointalk.org/index.php?topic=5119443.0
Representative profile: https://bitcointalk.org/index.php?action=profile;u=2387384
 
If the email attached to the representative's account is active, sending them a personal message here on this forum referencing this thread might call to their attention if they get the mail. There is no harm in trying, but it may lead to a dead end.

[crypto4design]

Hey buddy, First, sorry for the inconvenience that this might have put you through. Second, I must say you made the mistake of receiving a payment that's not coming from your own address directly into an exchange account. Tinted coins are real, and they are being taken seriously. We don't like it, but they have been put in place by some regulators just as an excuse to confiscate users funds for any reason they can tag to it.
 
Due to the high rate of tinted addresses and all of that, it was a very bad idea to receive the coin with a centralised exchange, especially for an amount that is above $1,000. Any exchange that is licenced and operates under any legal body always has some algorithm that helps them detect addresses that have tinted funds on them, which could be what you are facing right now.
 
Lucky for you, the exchange in question has an ANN thread here on this forum, but the bad news is the thread has been inactive for a very long time now, which means their representative hasn't come here to update it, and the representative account has not been active since last year either.
Fixedfloat ANN thread 1: https://bitcointalk.org/index.php?topic=5103574.0
Fixedfloat ANN thread 2: https://bitcointalk.org/index.php?topic=5119443.0
Representative profile: https://bitcointalk.org/index.php?action=profile;u=2387384
 
If the email attached to the representative's account is active, sending them a personal message here on this forum referencing this thread might call to their attention if they get the mail. There is no harm in trying, but it may lead to a dead end.

They are doing this as you said just to keep money for themself and yeah i did send email to them with thread link thats why i need community reaction to all this and why i placed all evidence so everyone can get clear picture of clear actions they do unfortunately you can't do anything about it law side as they ooperate in offshore juridistion and theye dont have any governing body only thing they are afraid is sanctions they can be placed upon but until my matter is resolved i will post on every possible website daily  as reminder that today me tommorow you. even after recieving all evidence they refuse to carry and transfer my coins and even if they respond it will be carefully placed PR copy paste message they place always to everyone and on top of that they will lie i've used them for years now and always watched thread like ethis until it happend to me.

[carbone9090]

Hello Bitcointalk Community,

I am being scammed by Fixedfloat they are holding my money hostage and wont send them no matter what proof I send, they keep asking for new proofs every time, basically just wasting my time with no intention to send the money, here is the full story:

I'm a developer, I provide a service and I get paid for it, a guy approached me for a website, and I did the website for him, and instead of receiving funds to my btc wallet then sending it again to exchange where the transaction fees are way too high, I decided to exchange it directly to xmr because I wanted to hold some xmr as  a long term investment. he sent it in two transactions one before the work started and one after, I didn't notice at the time, but after I finished the work I found out that fixedfloat are freezing my money and the reason is they believe it was obtained by criminal means! so I contacted, and:

> First they asked for proof, I sent them screenshots, of my Telegram conversation with the guy which is a sensible information to begin with and contradicts with user anonymity

> then they asked for chat exports from telegram, I did that and sent it to them, they said it's manipulated and that somehow I edited the chat exports?? which is really weird

> so this time they wanted a video recording for the conversation, and I also did that and sent them the recording

- So everything they asked for I provided them with, and they still didn't release my money, they sent a screenshot that 2.2% of the money is related to darknet, thats 2.2% from 8000 EUR  which is exactly 160 EUR, so for 160 EUR my whole 8000 EUR is freezed (https://i.ibb.co/7XBtjb4/IQ8jYY.png), and every proof they wanted I gave it to them

> after delivering all evidence and answered all the questions, they returned to to step 0 and said according to section 7.7 user who sent funds need to contact us, now they want to know the source of funds from the guy that paid me, the guy said his money is clean and my work is done with him, I cant go and ask him to provide sensitive information about his finances and force him to make his private information public



The guy received his website, and the service is complete so now I'm at his and fixedfloat mercy to get my money, the state the need to know the money is obtained via legal actions and I proved that to them with enough evidence, they are aware that I'm the one who opened the exchange in Fixedfloat and sent my customer the address, the money now belongs to me why would I need to ask him to send his entire bitcoin history? this is electronic cash and this is exactly why fungibility is so important, and taint is a very dangerous attack on Bitcoin's existence, in real life scenarios do us ask or care about the history of every fiat cash u own? whether who held it before used it for what is not my business!
I provide a service and I get paid for it!

- Basically Fixedfloat have no intention to give my money back, they just asking me question expecting that I cant answer them, and when I have the answer and proof they get surprised and ask new ones until they tire me and make give up and stop messaging them!

So for just a 2.2% they going to keep the whole fund to themselves! they are not a legal entity that should do that.According to their logic if you buy house for 500k and 100$ bill was in hooker ass
you are PIMP and you they will keep whole 500k so you don't have it.This is alarming and i urge this community to help me with advices what should i do and i call fixedfloat to respond to community!

Pictures will be placed below:

Bestchange info about transaction they sended me
https://i.ibb.co/7XBtjb4/IQ8jYY.png

Conversation with FixedFloat

First Reply:
https://i.ibb.co/sJ5pbgm/x1.png
Second Reply:

https://i.ibb.co/hckJF8K/x2.png
Third Reply:

https://i.ibb.co/vVJNpK1/x3.png
Fourth Reply:

https://i.ibb.co/zJ8J7Hb/x4.png
Fifth Reply:

https://i.ibb.co/VVb1YXv/x5.png
Proof they knew that user sent it for first time and they acknowledged it.

January 7 post on bestchange

https://i.ibb.co/HdZ4swM/x8.png

Screenshots of First transactions:

https://i.ibb.co/Prt1mxq/txid.png

Screenshot of second transaction

https://i.ibb.co/Mfjw9z6/txid2.png
Now due surge of xmr price calculate how much money fixedfloat service costed me.

This is them on this very forum saying what contradicts with my CASE!

https://i.ibb.co/B4SJftY/ff1.png

https://i.ibb.co/vmTftfP/ff2.png

Hello!

Let me share one trick with you. Before accept any crypto payment from anybody ask him address of this wallet. After that go to AML check bot and look his AML risk %. Only after this accept money.

You already have reply from fixedfloat:

Hello,

The exchanger sent us information concerning your issue.
Unfortunately, according to the AML analysis performed, the cryptocurrency you sent has High Risk, in particular Darknet Marketplace (screenshot: https://bc.to/IQ8jYY ).

In this case, according to the information security rules, the international AML/KYC policy https://www.bestchange.ru/faq.html#frozen-transaction and the exchange service regulations ( https://fixedfloat.com/en/terms-of-service#terms_section_7 ), additional verification is required to consider a refund.
You agreed to the rules and the AML policy of the exchanger when creating the order.

As the exchanger informed you haven't provided the whole information yet. In order to proceed the issue, please, send requested data to FixedFloat.

The status of your complaint is changed to neutral with the capability of commenting.

Sincerely, administration of the BestChange exchanger monitor.

YOU HAVE HIGH RISK BRO, no way... be more clever in future... GOOD LUCK!

[crypto4design]

That's old bestchange comment i updated them that i delivered all proof that they asked me. read thread again and according to this AML 98% of money is not tainted only 2% that's very absurd bro. can you share me link of that aml bot?

[carbone9090]

That's old bestchange comment i updated them that i delivered all proof that they asked me. read thread again and according to this AML 98% of money is not tainted only 2% that's very absurd bro. can you share me link of that aml bot?

OK understand! wish you good luck! hope you can get this money back!

https://t.me/AlfaBitAml_bot

[holydarkness]

This is them on this very forum saying what contradicts with my CASE!

These last two screenshots of their own statement I quoted above, I believe you take it from this thread. Here, let me give you [almost] the whole statement that depicting their stance of these kind of cases even better,

[...]

In order to continue the exchange or return the money, we must make sure that the funds were received honestly, as well as get all the information about the source of the funds received. If the client for some reason cannot provide us with information about the source of the funds received, then he can contact the law enforcement authorities of his country to initiate a criminal case, this will greatly simplify the process of dealing with the incident.

We do not request KYC, as we value the confidentiality of our customers, but only information about the source of the funds received. It is easy to prove the honesty of receiving funds by providing the requested data. If the user has nothing to do with the crime and did not know that the funds he received were criminal, then we have no reason to withhold these funds.

Send it to their customer service, say that it's their own statement and stance, and point it out that you met every criteria they set themselves: you received the fund honestly [through some web designing work], the source of the fund is a payment for your work, that's proven from the intensive and intrusive proof-of-convesation they asked, and that you have zero idea that the fund is being involved with a crime, given you'll quite likely not asking each of your customer something like, "is this money legal?"

Point it out to their customer service too that they probably violate their own statement of valuing confidentiality when they ask for your telegram details.

[crypto4design]

This is them on this very forum saying what contradicts with my CASE!

https://i.ibb.co/B4SJftY/ff1.png

https://i.ibb.co/vmTftfP/ff2.png

These last two screenshots of their own statement I quoted above, I believe you take it from this thread. Here, let me give you [almost] the whole statement that depicting their stance of these kind of cases even better,

[...]

In order to continue the exchange or return the money, we must make sure that the funds were received honestly, as well as get all the information about the source of the funds received. If the client for some reason cannot provide us with information about the source of the funds received, then he can contact the law enforcement authorities of his country to initiate a criminal case, this will greatly simplify the process of dealing with the incident.

We do not request KYC, as we value the confidentiality of our customers, but only information about the source of the funds received. It is easy to prove the honesty of receiving funds by providing the requested data. If the user has nothing to do with the crime and did not know that the funds he received were criminal, then we have no reason to withhold these funds.

Send it to their customer service, say that it's their own statement and stance, and point it out that you met every criteria they set themselves: you received the fund honestly [through some web designing work], the source of the fund is a payment for your work, that's proven from the intensive and intrusive proof-of-convesation they asked, and that you have zero idea that the fund is being involved with a crime, given you'll quite likely not asking each of your customer something like, "is this money legal?"

Point it out to their customer service too that they probably violate their own statement of valuing confidentiality when they ask for your telegram details.

Yes sir i was watching your discussion with them and i toke it and screenshoted it thankfully for you posting that a year earlier that gives me hard proof of my situation and their contradictions i can thank your for confronting them with all questions that they could not answer,Yes sir met all criteria they asked who sended me what sended me how did they find me video recorded whole conversation offered them to show work i did and what guy will do with website and why did i choose xmr why did i open exchange everything that theye asked i replied and they  were aware of that i told them all that you said and they want to talk to my customer who i think wont care even a bit since he got all job from me i can only refuse to do maintance on me but that again will ruin my reputation as developler my hands are tied and i depend on community reaction to their contradictions to help resolve my case i am so glad you commented as you were only one fighting their own words

[dkbit98]

they are not a legal entity that should do that.

Have you read their TOS page?
I am sure they can claim you agreed with anything written in their terms when you used their exchange:
https://fixedfloat.com/terms-of-service

This is not the first time I hear complains about Fixedfloat exchange, but they are known to have very low rating and they could even ask for kyc with personal ID verification to get your coins back.

[alterra57]

1st, what's done is done, I'm sorry that you have to go through this painful process but you have to. Next time stick to more reputable platforms.

2nd, what the actual F? They SHOULD NOT ask for Telegram conversations whatsoever, that's against the law!

3rd, a good chunk of the crypto tokens have been through darknet wallets at least once and that IS NOT a reason to freeze your money.

4th, ONLY BANKS and electronic money institutions can ask for a SoF documents, not a crypto swapping platform like FF.

5th, at screenshot number 2, they say that a refund is only possible if you can provide them with evidence...WHICH AGAIN, IS AGAINST THE LAW! Even banks will send the money back to the originating address, no questions asked, if your "evidence" does not satisfy them, SO THEY CANNOT KEEP IT FROZEN!

Now to their Terms of Service, which are as predatory as they can be:

Point 7.8 says: "If you refuse to provide data about the origin of the funds sent or provide false data, and if the data you provide confirms your connection to criminal activity, FixedFloat has the right to freeze the funds for the subsequent return of funds to the victims with the assistance of law enforcement agencies."

They do not have proof that you got these funds through illicit means, for that reason they cannot get LEA's involved, HOWEVER, if I were you I'd file a complaint with Interpol as soon as possible.

Point 7.9 says: "In some cases, when for objective reasons the User cannot provide sufficient evidence of the source of the funds received, as well as in the case of a personal acquaintance of the sender with the alleged criminal who sent the funds to the User, as an exception, the User may be asked to undergo identity verification.", this one is already labeling the sender as a criminal, for which they have absolutely no proof to do so.


Fixedfloat is scammy and scummy, as someone who has worked in the blockchain investigation field in the past, with the information you have provided, there is absolutely no reason for them to freeze your funds! I say they want to keep your money and you should fight for it.

[crypto4design]

1st, what's done is done, I'm sorry that you have to go through this painful process but you have to. Next time stick to more reputable platforms.

2nd, what the actual F? They SHOULD NOT ask for Telegram conversations whatsoever, that's against the law!

3rd, a good chunk of the crypto tokens have been through darknet wallets at least once and that IS NOT a reason to freeze your money.

4th, ONLY BANKS and electronic money institutions can ask for a SoF documents, not a crypto swapping platform like FF.

5th, at screenshot number 2, they say that a refund is only possible if you can provide them with evidence...WHICH AGAIN, IS AGAINST THE LAW! Even banks will send the money back to the originating address, no questions asked, if your "evidence" does not satisfy them, SO THEY CANNOT KEEP IT FROZEN!

Now to their Terms of Service, which are as predatory as they can be:

Point 7.8 says: "If you refuse to provide data about the origin of the funds sent or provide false data, and if the data you provide confirms your connection to criminal activity, FixedFloat has the right to freeze the funds for the subsequent return of funds to the victims with the assistance of law enforcement agencies."

They do not have proof that you got these funds through illicit means, for that reason they cannot get LEA's involved, HOWEVER, if I were you I'd file a complaint with Interpol as soon as possible.

Point 7.9 says: "In some cases, when for objective reasons the User cannot provide sufficient evidence of the source of the funds received, as well as in the case of a personal acquaintance of the sender with the alleged criminal who sent the funds to the User, as an exception, the User may be asked to undergo identity verification.", this one is already labeling the sender as a criminal, for which they have absolutely no proof to do so.


Fixedfloat is scammy and scummy, as someone who has worked in the blockchain investigation field in the past, with the information you have provided, there is absolutely no reason for them to freeze your funds! I say they want to keep your money and you should fight for it.

Worst thing is they force me now litterly force me to get my customer to reach to them i am calling him in middle of night on telegram and he is pissing me off for that and i bet he will say its your problem i think i will be first guy who killed himsef over being blocked his own money my luck is really fucked up i got job after 2 year being unemployed worked always below developler average payment and finnaly when i got experience and start to get reputation i get fucked on my first big payment job i will let you guys know what is status daily i contacted everyone i could and they are all as shocked as you are. i provided everyone proof and same thing i providoed to them it's just pointless they are like robots constantly saying one thing this is worst than CCP blocking money of people what the fuck is happening with world at this moment that always bat is broken on back of honest

[holydarkness]

Worst thing is they force me now litterly force me to get my customer to reach to them i am calling him in middle of night on telegram and he is pissing me off for that and i bet he will say its your problem i think i will be first guy who killed himsef over being blocked his own money my luck is really fucked up i got job after 2 year being unemployed worked always below developler average payment and finnaly when i got experience and start to get reputation i get fucked on my first big payment job i will let you guys know what is status daily i contacted everyone i could and they are all as shocked as you are. i provided everyone proof and same thing i providoed to them it's just pointless they are like robots constantly saying one thing this is worst than CCP blocking money of people what the fuck is happening with world at this moment that always bat is broken on back of honest

Asking you to ask your customer to provide supporting evidence of the legality of funds [or whatever they asked him to provide] is rather counterproductive and make little to no sense.

Let's assume for a second that you are indeed doing criminal activity, stealing fund or whatever, and that customer is your partner, or even yourself pretending to be that second party. By asking you to ask that "customer" to provide proof, there is nothing that can stop you from fabricating them and supplying it to FF, given you both are on it together.

If they really want to prove the source of that fund, or whatever it is they tried to prove, the most logical way for them to conduct a thorough investigation will be to contact that user themselves. They have the contact details [which they acquire in a rather unethical way], they have a team that knows what to look for [and thus, what to ask], they can do it themselves.

[alterra57]

Worst thing is they force me now litterly force me to get my customer to reach to them i am calling him in middle of night on telegram and he is pissing me off for that and i bet he will say its your problem i think i will be first guy who killed himsef over being blocked his own money my luck is really fucked up i got job after 2 year being unemployed worked always below developler average payment and finnaly when i got experience and start to get reputation i get fucked on my first big payment job i will let you guys know what is status daily i contacted everyone i could and they are all as shocked as you are. i provided everyone proof and same thing i providoed to them it's just pointless they are like robots constantly saying one thing this is worst than CCP blocking money of people what the fuck is happening with world at this moment that always bat is broken on back of honest

Asking you to ask your customer to provide supporting evidence of the legality of funds [or whatever they asked him to provide] is rather counterproductive and make little to no sense.

Let's assume for a second that you are indeed doing criminal activity, stealing fund or whatever, and that customer is your partner, or even yourself pretending to be that second party. By asking you to ask that "customer" to provide proof, there is nothing that can stop you from fabricating them and supplying it to FF, given you both are on it together.

If they really want to prove the source of that fund, or whatever it is they tried to prove, the most logical way for them to conduct a thorough investigation will be to contact that user themselves. They have the contact details [which they acquire in a rather unethical way], they have a team that knows what to look for [and thus, what to ask], they can do it themselves.

That's the problem, they won't reach out to them themselves. This happens a lot with EMI's too, only difference would be that most ask for supporting evidence from the receiver and not the sender. At the end of the day, fixedfloat is most likely pulling a scam here, afaik whoever is behind it is a private figure, so we don't really know who's running the whole thing. Selective scams also happen a lot with platforms like this one, freewallet does it too.

[crypto4design]

Update: I Needed to force customer that i will not make any updates or maintain website as per deal if he doesn't contact them and he did few hours ago i am CC'ed inside email to make sure non party pull scam on me and you all will be updated on situation

[holydarkness]

That's the problem, they won't reach out to them themselves. This happens a lot with EMI's too, only difference would be that most ask for supporting evidence from the receiver and not the sender. At the end of the day, fixedfloat is most likely pulling a scam here, afaik whoever is behind it is a private figure, so we don't really know who's running the whole thing. Selective scams also happen a lot with platforms like this one, freewallet does it too.

OP provided enough and adequate evidence from the receiver side that he's not guilty, that's probably why they asked for other thing, to stretch this case.

Update: I Needed to force customer that i will not make any updates or maintain website as per deal if he doesn't contact them and he did few hours ago i am CC'ed inside email to make sure non party pull scam on me and you all will be updated on situation

You sure such stunt that you pull won't affect your reputation much in the future? Would FF release the non-tainted fund? If they're willing to do this, I think it's a better [though you're still losing here] solution rather than forcing your first customer with that kind of "threat".

[crypto4design]

That's the problem, they won't reach out to them themselves. This happens a lot with EMI's too, only difference would be that most ask for supporting evidence from the receiver and not the sender. At the end of the day, fixedfloat is most likely pulling a scam here, afaik whoever is behind it is a private figure, so we don't really know who's running the whole thing. Selective scams also happen a lot with platforms like this one, freewallet does it too.

OP provided enough and adequate evidence from the receiver side that he's not guilty, that's probably why they asked for other thing, to stretch this case.

Update: I Needed to force customer that i will not make any updates or maintain website as per deal if he doesn't contact them and he did few hours ago i am CC'ed inside email to make sure non party pull scam on me and you all will be updated on situation

You sure such stunt that you pull won't affect your reputation much in the future? Would FF release the non-tainted fund? If they're willing to do this, I think it's a better [though you're still losing here] solution rather than forcing your first customer with that kind of "threat".

Customer has much of rich clients and i am not sure at this point will he ever recommend me again to anyone. this is why FF ruined whole future potentioinal business deals and considering i will be forced to check every money i recieve to not get into this situation i am not sure how will this affect my earnings. I got contacted by few people to write story about this as today this is big scandal affecting everyone and even slightest privacy any of us have. and as you see they logged in yestrday and they didnt login since september,but did not make statemant becuse they know they are in wrong. However as you can see community is giving their opinion becuse it can happen to them tommorow . I Don't know what to do at this point but to share things with community

[holydarkness]

Update: I Needed to force customer that i will not make any updates or maintain website as per deal if he doesn't contact them and he did few hours ago i am CC'ed inside email to make sure non party pull scam on me and you all will be updated on situation

You sure such stunt that you pull won't affect your reputation much in the future? Would FF release the non-tainted fund? If they're willing to do this, I think it's a better [though you're still losing here] solution rather than forcing your first customer with that kind of "threat".

Customer has much of rich clients and i am not sure at this point will he ever recommend me again to anyone. this is why FF ruined whole future potentioinal business deals and considering i will be forced to check every money i recieve to not get into this situation i am not sure how will this affect my earnings. I got contacted by few people to write story about this as today this is big scandal affecting everyone and even slightest privacy any of us have. and as you see they logged in yestrday and they didnt login since september,but did not make statemant becuse they know they are in wrong. However as you can see community is giving their opinion becuse it can happen to them tommorow . I Don't know what to do at this point but to share things with community

The simplest way to avoid similar situation to arise in the future will be to receive payments to your personal wallet. You can do whatever you want after, but the first thing that need to be done is to "secure" that payment, make sure it's in your possession and you have full access to its full amount.

As for what you can do, some might advise to raise a flag, but as they came back online yesterday, I'll try to send them a PM, inviting them here, in hope that they'll come back today or very soon and handle this situation.

[crypto4design]

Update: I Needed to force customer that i will not make any updates or maintain website as per deal if he doesn't contact them and he did few hours ago i am CC'ed inside email to make sure non party pull scam on me and you all will be updated on situation

You sure such stunt that you pull won't affect your reputation much in the future? Would FF release the non-tainted fund? If they're willing to do this, I think it's a better [though you're still losing here] solution rather than forcing your first customer with that kind of "threat".

Customer has much of rich clients and i am not sure at this point will he ever recommend me again to anyone. this is why FF ruined whole future potentioinal business deals and considering i will be forced to check every money i recieve to not get into this situation i am not sure how will this affect my earnings. I got contacted by few people to write story about this as today this is big scandal affecting everyone and even slightest privacy any of us have. and as you see they logged in yestrday and they didnt login since september,but did not make statemant becuse they know they are in wrong. However as you can see community is giving their opinion becuse it can happen to them tommorow . I Don't know what to do at this point but to share things with community

The simplest way to avoid similar situation to arise in the future will be to receive payments to your personal wallet. You can do whatever you want after, but the first thing that need to be done is to "secure" that payment, make sure it's in your possession and you have full access to its full amount.

As for what you can do, some might advise to raise a flag, but as they came back online yesterday, I'll try to send them a PM, inviting them here, in hope that they'll come back today or very soon and handle this situation.

They are  fully aware of this topic as i sent them link before that's why they logged in.

[JollyGood]

First, I am quoting the OP images in order for them to be seen without going off site. Second, I thought Fixedfloat had a no KYC policy therefore what happened is a complete surprise.

Not only did they freeze your transactions they went a step further and asked you for (what they cite as) evidence that the conversation between you and your client actually took place and this is absolutely unacceptable conduct on their part. I have never heard of a situation such as that before.

I have no intention of either using their services or recommending them. They literally destroyed their reputation with their own hands over something that was not even necessary.

Pictures will be placed below:

Bestchange info about transaction they sended me


Conversation with FixedFloat

First Reply:

Second Reply:


Third Reply:


Fourth Reply:


Fifth Reply:


Proof they knew that user sent it for first time and they acknowledged it.

January 7 post on bestchange



Screenshots of First transactions:



Screenshot of second transaction


Now due surge of xmr price calculate how much money fixedfloat service costed me.

This is them on this very forum saying what contradicts with my CASE!

[OgNasty]

I have no intention of either using their services or recommending them. They literally destroyed their reputation with their own hands over something that was not even necessary.

Probably a good call to avoid using services like this unless you have to.  Even then, it's a clear risk, especially after reading this thread.  The problem seems to me like it stems from people trying to use these exchanging services as if they were mixers, which they are not.  For someone operating a service like this and wanting to keep it running, I could see why they'd start at least trying to make sure that dirty funds aren't being laundered through this service.  This is also a good demonstration of how 1 BTC does not equal 1 BTC.  Not over time, not any time.  It is a shame though.  How long before censorship creeps into blockchain software...